SHOP CJ Network Complaints & Reviews

I received a phone call today from delhi based no.91-[protected] claiming that they are from shop cj. They informed me that i am amongst the lucky 20 persons who are eligible for one lg laptop or one apple i phone. And i have to make shopping on shop cj worth about rs.3500/- subject to condition that to make order to be paid by credit card or debit card only. It is very much clear that they want the credit/debit card details for the online...

The given product is defected and i want to return the product and want the refund back as soon as possible..
The bulbs are defected and the lamp is not working and the mobile is not opening so how can i fix the battery in it. Please look forward to this complain and i want my refund as soon as possible

Please response to this request as soon as possible......

Sir,
On jan 17th 2018, i received a call that we were win a lottery of rs12, 60, 000 from shop cj. And he offer me that i can choose a car or cash so he said to pay registration fee rs 6500 for this. So i believe on that and i paid but later on the message come that for gst charge you should pay some more amount and later on the message come for demanding amount as other charges. So please recover my money from that fake calls i give...

Received product today which is combo of 5 kurtis, but the quality totally is completely different from product shown on website even the size is not regular size.
This is simply not acceptable as the one shown in website is completely different from the one i received, the website should show the accurate details
When called your customer care she says that the product shown in website is same as delivered & she sounded very...

I have ordered one prestige 3 burner gas stove i recieved it and opened the box it was damaged and scratches was on the glass the we immediately called their customer care they said that we have to mail them pictures of broken parts we send that the they replaced it after 10 days and delivered anther one i was shocked to open the package and found that it was every more damaged then the first one we immediately called their customer support...

I had already complaint earlier but no action is taken up till know. I didn't received that product which i ordered so i did complain on[protected] but actions are taken whenever i call on customer care service they say it will be solved as soon as possible. Either exchange my product or refund my money. My product and complaint related details are below -
Dear customer, shop cj has registered your complaint no. Hs[protected] against...

PFA of statement (Nov month)

I want to inform you that my refund is still not received I have called several times but nothing happened worst customer service I have ever faced pls resolve this on priority or I have to take some strict actions as its already too late.Please initiate the refund & share the transaction Id also.

The registered mobile number is [protected].

Product is- maharaja juicer...

I bought set of leggings from shop cj n found that the quality was poor. Also, size was small. Product was picked up on 10th december, 2017. Bank details were provided to them by calling them again and again, because they gave two three missed calls n then sent me msg that no one picked up their calls..!! So i had to repeatedly call them to give my bank details..!! Since then i am just hearing one sentence.."your amount will be refunded back...

I had made an order on 11th december, my order no is [protected] received product quality totally diffrent from product shown on tv, i have file complaint no of times on your toll free no [protected] your executive dont provide any response on my complaint. I hsve received blank call from your side its mean your team totally wastage my time. Please take your oroduct back snd refund my money....

Hi,

This is to bring, your kind attention that we have returned the product on 13th june 2017 and also provided bank details by contacting your customer care department. It was asked me that your refund request is initiated and will get refund within 5-6 working days. But still i haven't got refund. I also called customer care department again to get updates regarding the same, one of your representative said me "refund is...

Hi sir,
This is teja, my order number is [protected], on this order am ordered prestige champ juicer and mixie. After some issues i returned the product on[protected], the customer executive said to me that my refund will be added to my account with in 7 business working days, so i waited for this 7days after i gave another complent against this same situation, they said the regular story like wait for 2days, this is already in...

My name is mustafa khan yesterday i order something on 7 jan and today i got call from shopcj saying am a lucky winner of mahindra xuv 500 and you have to pay registration fees of 12000 and i don't think i should have a trust on them because in today's time how can someone gave a cr everyday am not saying it could be wrong becoz it's computer generated and suddenly got another message you have won tata safari. And i assuming it a scam.br...

Hi, my order no. Is [protected]. I have made the order three months back in oct but didn't received it till now. I have called customer care so many times but nothing happened. Earlier the customer care reply is that we have shipped the order now you can contact courier department. Now after 3 months they are saying we can't deliver your packet. This is really pathetic. Never gonna purchase anything from shop cj....

I had ordered a set of 8 leggings & i got kurta. I placed a refund request 2 months back. Executive said they will refund the money on my account within 7 days but till now i have not yet received my money. Every time when i call on the customer care number they tell me they have processed the refund request i will receive the amount in my account in next 48 hours but till now since last 2 months i have not received my money. I am fed up...

I have order harrington shirts combo - i have received the damaged and different size shirts which i have returned vide poid no:[protected] on 8th dec 2017 and called cj network and confirmed the receipt of the goods.

They have taken all the required bank details to process the request of refund and confirmed within 5 working days refund will be initiated but till now no refund has been done to my account.

Please...

Registered mobile number - [protected]
I am a widow and single mother after writing the complaint against shop cj the execute who called me was very rude and unprofessional. I told him to speak to my son in law on [protected] and get the refund amount paid. But they humiliated my son in law and disconnect the line.

I am filing a police complaint against shop cj for causing such mental torture and harassment to me and my...

My name is nupur chaturvedi, i bought a set of printed leggins and tops of peachy on shop cj on 25/11/2017 the parcel was delivered to me on 30/11/17 but there was a size issue so i called on customer care and asked them to pick the parcel and refund my amount on which they agreed but said that they cant refund the amount but can give me points rather, i trusted and returned the parcel. My parcel was picked on 2/12/17 and a reciept was given...

Dear sir
Good afternoon
I am mohammed azizuddin shah & i have orderd one automatic stove from shopcj via online. I got deliverd different product insted which i have orderd.
I returned that product to the one of your executive as requested by your customer care executive last two months back.
But till know i didnot recieve any refund from you. I have send my bank details copy number of times to [protected]@shopcj.com...

I have ordered an product a few days before and it's of different color than i ordered and i don't like it and the quality is not good, so i want to return the product and i want to you to refund my payment, and the order number=[protected],, i am waiting for your reply, and i have already called to the customer number and they are not responding, i'm tired of it, and iam waiting for the quick response from you, so i could buy an another product...

Registered number - [protected]
I have attached the receipt of the pickup of my product
I had complained about the product and the behavior of the supervisors being rude and misbehaving, post which the order was picked up for return and it has been more than 45 days that we have called the company for the refund but every time we speak to them they say it will happen in the next 5-10 business days, now after 45 days they still...