SHOP CJ Network Complaints & Reviews

Sir
We have recived gas stove with free gift on dated 07.04.2017 through xpressbess awb no[protected] with order no [protected] in broken condition & want to replace it. After see the gas stove (Chulha), we are in shock, being a big company & big network, we are not accept from like a big company.
So, kindly look into this matter & replace the same.
Thanking you
Shankar kumar jha
[protected]

This tab is not working.. Always gets hanged and when tried to on it it doesn't on.. It is such a cheap thing and has a very poor camera quality..
Suddenly this tab's battery got swelled and itself it got switched off.. How much try to on it not giving any response.. Please help me in getting my tab work properly..
Suddenly it got hanged and got switched off itself... Battery life is so short.. The battery got swelled like a puri.. I'm so scared if it gets blasted..

I bought a Karbonn mobile L-51 HDBill no U[protected] date 04-10-16 order no [protected]. My mobile is dead, karbonn service center not taken my mobile. they told me this is UTL mobile and contact star cj alive where you bought it. I complained your No [protected]. your officer told me replace my mobile but not replace my mobile. pls replace my mobile.

Order no: [protected]
Amount: Rs. 3250/-
Delivered : 3-4-2017.
Name : Gaurav Rathore.
Product: Bedsheet, Blanket combo.

Product is tidy used and has black spots on product.
Product quality is as cheap as Shop CJ customer service.
Called them several times there customer care is so irresponsible, they even don`t have the basic call etiquette's.
i asked them to pickup your product and initiate refund, but they are not agreeing on this part.
If with in 7 days i don`t receive proper resolution, i will sue the company for unethical business conduct and fooling customer by showing them high grade finished product on television and sending them cheap, tidy, used third class product.

Regards
Gaurav Rathore

Hello i am residing at adhartal jabalpur mob no [protected].
I had purchased new magic mop on 24/03/2015 with order no [protected] @ Rs1599
Magic mop works only two month and then its not working.
I had spoken to customer care executive so many times regarding this magic mop stick/ rod / spindle not working since last year, they provide me different contact numbers but till now not get any resolution I am really fed from your services. Noone can solve my query. How i can repair this spindle or replace it if possible. Please tell me as soon as possible.

We have received diffected product and one of item missing on 18/3/2017, the movement we received diffected product we immediately call to customer care they said they will exchange the product within 2 days, after 2 days no one come then we again call to customer care, they said they need more 4 days to exchange the diffect product, after 4 days again no one come, then we again call to customer care they said they transfer our call to senior executive and after that they cut the call, we again call to customer care they again said they transfer our call to senior executive and hold my call approx 30 minutes after that if we call to customer care they always hold my call, i am quite frustrate of this process, please take some action again this problem because after 15 days no one come to exchange my diffected product, i have all call record during the product received to till date.
Pankaj chauhan
[protected]

I have given so many emails to [protected]@shopcj.com and [protected]@shopcj.com. you are being Grievance Redressal Officer, you are unable to response of my e mails. I have placed order no. [protected] dated[protected] for supply of Symphony Ice Cube Air Cooler with Remote (White). till date I have not received the product nor any response from your side. So many times I have also contacted on phone no[protected] but nobody has given any response whether supply was made or not. I think you are unable to supply the product why you should not refund the amount to my bank account. I have found very poor performance on your side.

Your website is also not perfect to show the status of order. My order showing the following status:-

Your order number [protected] status : Shipment InScan from Manifest

I feel you are failed to made the supply. hence you are requested to refund the amount Rs.6290.00 along with interest on money which you have utilised by you with compensation of Rs.1000.00 for losses suffered by me in my bank account immediately

MADAN BEHARI LAL

Dear Sir,

I have ordered Serving set (stainless steel) 10 pices a/with free gift of additional 10 pieces (20 pcs) vide order No.[protected] on 26/03/2017.

Today i.e. On 30/03/2017 around 1700 hrs lt, I have received a parcel from yr delivery boy and found that only 10 pieces of serving set was inside the parcel.

I have not received the free gift of 10 additional pieces of serving set as per your promise.

you are requested to please look into the matter and do the needfull.

Awaiting your response.

Rgds
Daisy Mathew
Mob : [protected]

When i ordered that product from shop cj.i received a confirmation call from shop cj employee. I asked to him if any quality issue with this product can i return and refund my payment of rupees 1999/-, he said me "yes definitely shop cj return your all payment .after delivered that you just register your complaint with in 7 days and shop cj return your payment. And today my product was delivered. That quality was very poor, cheap quality.after that i call shop cj for return my product but they said my this product they can't return. Its is fake site.

Products & Services
Shop CJ Network — Unsatisfied of product service
I hereby bring it to your notice that, we have unsatisfied about quality of the product
CoutureCat PO6 Bottoms Combo
when i called to the customer car([protected]) one lady attended..and she was deffending...she was not allowing me to speak...immediately i asked her to connect me to the manager...then she so arrogantly responded that "no one is available to attend your call" and disconnected the call in nasty manner.after many calls they given me complaint number and send me the msg .
Dear Customer, Thank you for calling SHOP CJ, we have made a note of your concern regarding return against order number [protected]. Our customer service team will attend to it shortly. Request your patience and co-operation in the interim.Today I received the call from your resolution team but they have nothing new to say they said we can't return we can exchange only.and send me msg.
Dear Customer, your concerns pertaining to return against order number [protected]. has been resolved. Incase you need further assistance please call us back on our Toll Free Nos and we will be glad to assist you further.
After that I again call on customer care the lady rukmani said that ur complaint resolved now we can't do anything for u.
I don't want this product
you belive mouth advocacy is very powerful to affect your business.
awaiting for the reply
Simran

Hi Team,
I had ordered product from star cj against order no-[protected] on 17 feb 2017 but still the correct ordered had not been delivered . Again i i had called customer for the Same to resolve the problem but customer care executive Archana start arguing & not ready to listen anything . So now I want my amont refund back. I have never seen this kind of worst services now i do not order anything in future. Please look into this matter unless I will go for cunsumer court.
Thanks
Sarita - [protected]

I hereby bring it to your notice that, we have unsatisfied about quality of the product( 10+10 stainless serving bowls)
when i called to the customer car([protected]) one lady attended..and she was deffending...she was not allowing me to speak...immediately i asked her to connect me to the manager...then she so arrogantly responded that "no one is available to attend your call" and disconnected the call in nasty manner...you belive mouth advocacy is very powerful to affect your business.
awaiting for the reply
Nagaraj

Hi,

I had purchased Intex mobile form ShopCJ vide order No: [protected] but instead of sending Mobile they sent me broken car holder first time and when I complained about that they sent me marble(This time I opened box in front of delivery person). When I again raised complaint and asked for refund of money they mentioned that they will do thorough investigation then only they can give me refund. ShopCJ people called me multiple times for investigation and I also assisted them wherever required. I waited for 1 complete month for refund thinking they will refund my money. Today I got call from them and they mentioned that I should file FIR against that product. Now I am thinking for 800-900 Rs why should I go to police. This is really cheating from Shop CJ site. No one should purchase any product from them.

I have been called from no. [protected] of shopcj representative telling that i have won 2.5 lakhs worth of car and asked to transfer 8500 rs in acc no [protected] with the name of raushan Raj pls inform me about it.s validity my phone no is [protected] my pls tell me about it otherwise i will file police complaint and
Inform the it department
Do inform me
By email
Or by call
It will be your huge support
Against fradulent calls
Thank you

I had booked for Rangilo Rajasthan Kasturi Kurta Collection(pack of 5) but femiro PO5 Ensemble Combo( 4 top ) has been delivered. So kindly collect back the wrongly delivered product and deliver the product what has to be delivered...
Contact no [protected]
The quality of the fabric delivered is of poor quality and is not intended for regular use
I[censored] can please cancel the order and pay back the money what i have paid it will be a great help from you
Please dont lure people to buy such poor quality products by displaying it attractively

Hello,
My order no:-[protected]
I ordered Rangilo Rajashthan bed-sheets from SHOPCJ set of ten, on 12-mar-2017, As that day was festival day so there are three blankets are free on that day along with this set of 10 bed-sheets, i received on 1 blanket, and there are lot of miss prints on bed-sheets, i want to return these bed-sheets, help me for the same .
No response

During the month of November 2016 I purchased one Smarts X2 through your company. Ever since I purchased, it's key board is not at all working. Further it's voice mechanisms are not working. With an idea of returning it, I enquired with some courtier companys and none was interested to accept for courting the same tablet. Please advise me as regards what I should do.

Kanakababu

Sir on 18 march 2017 i received a kit of beauty product which i booked to purchase. All products are ok. But main product beauty care massager is not working. I opened it after one hour of receiving. It is only vibrating but not rounding. I was very happy when i order it. But i am sad now because. I order all beauty product only for this beauty care massager but it's default. Please change it fast.

Beauty massager is default item change it soon.

Garima
E 1419 jahangir puri delhi 33
Mob [protected]
Order number - [protected]
Bill no[protected]

Hi, I had purchased a magic mop from star cj in 2014. I am happy with its working. However the nut which joins the handle to the mop head has cracked leaving the mop unusable inspite of the other parts being in a very good condition. Kindly let me know of nearest place from where I can buy it as soon as possible.I have attached the picture of the broken part.
Thank you.

On 23rd February I did transaction for buy vlcc all in one facial kit ..Amount Rs.1148 already deducted from my sbi account but not any confirmation from your company I get till yet. So please kindly check it out and refund my money or deliver goods. I have lodged complain in sbi too ..its resolution also came.its resolution is get confirmation from merchant. Transaction id is IGAAVQAJG5.