SHOP CJ Network Complaints & Reviews

Hello, I am continuously getting msgs & calls from ShopCJ regarding items which are not being booked by me. Someone is using my number +91 [protected] intentionally to book the items on COD and getting it delivered at my ofc address & mentally harrasing. I would appreciate if you please do not entertain any bookings on this number and please revert back with the details ( email id, alternate no. & ip address) of booking made on my name & given number above on ggopa.[protected]@ gmail.com. If these msgs & bookings doesn't stop I will be bound to register an FIR against this. Regards, Ms Gopa Goswami

I made a purchase one spice mobile from shop cj two weeks before and from very first day i am trying to return this product and get replacement for same. Shop cj delivered me a defective mobile and it's used one. Every time i called customer care they are simply saying wait for 24-48 hours our team will take care of it but no one call me, very pathetic service form shop cj please follow this order number "[protected]." and get my issue resolve i am looking to buy another product from here but now i changed my mind. Never expected poor services from online shopping service. After this experiance i will not trust to shop online again.

We are the regular customer of star cj network, we are so happy to select in lucky customer, in Nov.2016, we won scooty.., we receive a letter regarding prize. And information to get the scooty, you will make dd amount of 30% (tax as per govt. norms.) of the actual cost of the scooty. We made dd.rs.15840/=and send with the covering letter, then after they says us with in 30 days your prize will sent to your address...
But till now we don't receive any prize in 60 days over. And we make try to call them, there is no any response... May you help me or I will file case against him in consumer court.. please reply... [protected]

I bought 2 microwave from star cj. bill not provided to me. one microwave magnition not working having 3 years warranty on magnition. To provide invoice of order no [protected] and [protected] microvawe magnition not working having 3 years warranty. not providing bill. 3 times complaint given to costumer care but no action yet taken pls provide me invoice.

I Have Purchased NEW MAGIC MOP VIDE Order No [protected] on 27/07/2015. Now the Spindle Rod not working since last month, therefore I have contacted today on Phone No[protected] and asked them to provide repair or replace it with payment but they provide me another phone No[protected] &[protected] which are not available.. these item was purchased through M/S R Shantilal Network Private Limited franchisee of Shop Cj network Private Limited galano.208/A and part of 208of INDIAN CORPORATION, Survay No 2 to 41 village Gundavli Tal. Bhivandi THANE Maharashtra Pin 421302 vide Invoice No[protected] dated 27/07/2015 and docket No[protected] with item code149350 viz New Magic Mop cost Rs 1898
E-mail [protected]@rshantilal.com fax phone no [protected] phone [protected]

Dear senior manager,

I order dinner set of 102 pieces pop brand...I return that dinner swt on around 15 Dec and till date I hvn't got my money of rs 1999...Already 100 times I called shopcj senior customer care manager named saroj, rajpushpa, fazia, Alfonz. .all the time I got one reply that 30 Dec they deposited 1999 amount in my account but I hvnt got any refund from your side...u people deposit amount in some vivek jain but I don't know who is vivek jain. ..myself Arvinder kaur and my account no is[protected]...Ifsc code icic0006293...kindly deposit money in my account or else I lodge police complaint against shopcj...
I take serious action against you people if my problem won't get solved by this week...
Thanks
Arvinder Kaur
[protected]

I have attached the images which includes the product we received, order I'd.. Etc. We selected option 2 for 3 pairs of sweater and we received the parcel on which its written option 2. But the option 3 which displayed on T.V. its the same product we recieved. I hope you will guide us for next favorable step.whether to refund or exchange?

I want to resolve it as soon as possible. Awaiting for your response and let me know the result.

Thanks
Vishwa Parikh

Dear sir,

I was booking hyundai mobile & i called your customer call no : [protected]
Which mentioned call to this no is free but i was charged by airtel rd. 125 for 3 call which i made
1st call was on hold i asked either the phone was volte or lte only without any reply phone was disconnected.
2nd call was disconnected without hearing
3rd call not accepting complain as the code new10 was not recs by me when i booked the phone, why i didn't recd 10% discount on booking by visa credit card the snap shot attached herewith.
I need my 10% back & reply as i have all the recording as well as snapshot of the same when i booked the order.
Secondly i got a message from your end that the compalain is solved as the person who took complain he told within 48 hours & have me complain no[protected], & told you will receive call than how come complain resolved.

Pls note if not replied i will file a case in the consumer court after 7 days i need my 10% cash back...
Awaiting your reply.

Hi iam diana from telangana, i had booked for 6 tops and one patiala, from shop cj for Huma Naaz Simran xxl item No 196427 and item number 196429.by order (No [protected]).on 9/1/2017

To my utter disappointment though the size mentioned is xxl on the cover, the product is size xl which is not at all appropriate, dnt expect this type of cheating or carelessness From shop cj.

I would like to say either excange this xl product or plz refund my money of Rs 1798/-(seventeenhundred and ninety eight rupees only)

Plz look into the matter and do the needful.quick measures will be appreciated otherwise will have to bid goodbye to shopcj forever.

Plz guide me for the returnpolicyor refund

Thanks,

A verymuch disappointed and regular customer,
Diana
Telangana.

Order no;[protected]
cell no; [protected]
booking date ;02/01/2017
delivery date;06/01/2017
complaint date 06/01/2017

we ordered a spice phone after receiving . i found the phones camera not working i tried a lot but it did not work after that i called shop cj for refund they did not listened to my complaint .now i am going to higher authraty of consumer act i want a refund, highly dissatisfied with product and shop cj .
regards, pls take your product and refund my money as earlly as possible
dr ghazala. dear shopcj,
I am sick and tired of your drama of our phone fiasco . we will lodge a complain as many places as possible . i will move to the consumer court if you are not taking my complaint seriously i have been contacting you from last 18 days your employees are just not taking are complaint seriously . when you contacted us one of your employ just disrespected us asking us about visa card when i said hold for sometime that person just disconnected the phone saying someone else will call . is it even a way to costumers ? i seriously want my refund of this useless phone without a camera battery too heats up within the next couple of days or i will move to consumer court and file a complaint of your company . we ordered a phone from your company shop cj its your responsibility to give the write products to us why the hell we should call the spice company please give us our refund asap or i will move to the court.
regards
dr ghazala

I Bought a Product on www.starcj.com and it ws delivered to me on 4 Jan 2017 After that i Got Size prob with that product n Called customer Care to Place Product Complaint, They said product Size is Free n They will take it back n refund its amount back to me...I placed Product complaint on 5 jan 2017...Now everyday i Call them to Pick product up But got no response by them... AND Today when i called them they Said me to call after 30 mins... Please help me up to get my money back from these fraudies...And today i said them that m Gonna Complaint Regading thier this Issue... Their executive said no prob i can made complaint...

Legal notice
The product of Adv. Gargi pachauri was being return, received by your staff before nearly 3 months and still she is filling complaint for refund from 4oct, 2016.
Customer no. [protected] registered no of customer .Ms GARGI, order no [protected] Cash amount payable is Rs. 6589. So clarify and make refund, else legal action will be taken against you.
Thanks

Adv. Aparna Bhargava

I purchased the same order of pospasha from shopcj i pay the money online through mobikwik, the payment is also deducted from my mobikwik wallet, but i dont recieved any confirmation from shopcj got that transaction, i also registered the complaint to shopcj customer care, but my wallet money was no refunded, please fix this as soon as possible.t his

Order no;[protected]

booking date ;02/01/2017
delivery date;06/01/2017
complaint date 06/01/2017

we ordered a spice phone after receiving . i found the phone s camera not working i tried a lot but it did not work after that i called shop cj for replacement or refund they did not listened to my complaint . i either want a refund or replace it, highly dissatisfied with product and shop cj .
regards,
dr ghazala.

I have place Order no [protected] dated 27/12/2016 for "richena" product I have also paid by credit card also but till date my order not execute and they are not given proper answer for this, I have also complained three times at "shop cj" by telephonic complain but there is not good response by them, you are requested to see in the matter and do needful as early as possible.

Hi
This is reg Invoice No: ASOS063983 DT: 31-12-16 with Rocket No.[protected]
Received package with item no. 189948 of Denim Style leggins value 999/-
Received the above package on 06.01.17 eve 5.30 and the package is not the worth I paid and the quality is utterly very cheap. No proper response when I called the customer card for refund.
Pls do refund my amount as I am really not interested in the package received.

Regards
Pallz
[protected]

My order no. Is [protected], order date 28/12/2016 recd on 0 4/01/2017, amount paid: -1148/-. I was purchased a twinkal collection by glowria on shop cj. And i recd today on 4/1/17 and i want to return it Due to the bad quality of product. The product was not good and not worth has to be received. So kindly refund my amount and take your product is back...

I was purchased a bag through online from you (, order number [protected]) and not satisfied with the bag which you send to me.
i was sent back it to you on November 4th-2016 and not yet the amount paid back to me.
requesting you to look into the matter and resolve as soon as possible.
my bank account details are
Bharathi rathapani
account no:[protected]
state bank of india
ramachandrapuram branch
IFSC Code: SBIN0010689

R.Bharathi

I ordered prodct "ILO all in one kitchen set" on 5th december 2016, order number [protected] online from www.shopcj.com.
docket no[protected] price- 1148rs
payement has been done by HDFC credit card on same day. but amount was debited from my credit card twice on that day. i made contact with customer care, they told me to register complain on this site & assured me about refund of extra payement.
kindly refund my extra payement (ie 1148rs) which has been done through my credit card. thanking you

Hello my order no. Is [protected], invoice no. Asos059930, order date: -26/12/2016, delivary date:-03/01/2017, at 5:30 pm, complaint request date: -03/01/2017, amount paid: -1198/-. I was purchased the shop cj. Due to the bad quality of product. I want to return my product has to be purchased. The product was no good and not worth has to be received. So kindly refund my amount and take your product is back.