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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
844
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
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126

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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 33

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A
akashsinghshah
from Delhi, Delhi
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Complaint regarding product sheffield hand blender and chopper

Address:New Delhi, Delhi, 110017

I bought sheffield hand blender and chopper from shop cj on 14th sept 2016.
Bill number[protected].
The product i bought was defected and is not working properly.
Despite of several complaints no proper actions are taken.
Return against complaint no. [protected].
No proper action is taken and even the staff is not talking properly.
Hope to see a positive reply...
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V
Vinodmmec
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Iball tablet given and no replacement and refund done till now

Address:Ambala, Haryana, 134003

Hi,

I have ordered a mobile handset ie iball calling tablet in july and found that the product is not meeting my qulaity expectationas hence raised a return request. After that i had followd up more than 15 times with the shop cj customer desk but still there is no replacement done from their end. Its more than 3 months now. My order number is [protected].
I also want to provide names of the assoiated persons like...
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K
Kinjal Pathak
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against order id : 20160712052744

Address:Surat, Gujarat, 395007
Website:Shop CJ Network

Firstly Highly Disappointed with your services and I definitely not recommend anyone to buy any product from here. I ordered Glitterati Jewelry Collection By Zaveraat on Jul 12, 2016. When it was delivered I had a size issue in one of the jewelry so I returned it back. This time the parcel was missing one item so I was told to return the product back in order to get all the things. Since then I have been calling the customer care everyday...
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R
Rahi Parikh
from Thasra, Gujarat
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Timbre po4 denim style jeggings

Address:Anand, Gujarat, 388001

I have Order this last month, and than it is not good product so i want to return after that i called two times no one come to tack back and i still not get any refund.I want my refund and get there product back, will never order from sopcj

Timbre PO4 Denim Style Jeggings i want refund for this

Your Services just fake, u don't have any return policy .
fooling people
below is my order which u cancelled...
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D
Dr M P Srivastava
from Gurgaon, Haryana
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Rangilo rajasthan double bed sheet

Address:122011

Dear Sir,
I purchased the above through your online shopping vide Invoice Date:26/07/2016.
We discovered some diffect in one bedsheet with human figure and on talking with shop CJ, it was replaced. Now while washing the bedsheet with surf easy wash, colors came out and other garments got affected.
Telephonically I called on your No[protected] and informed the fading of the bedsheet and requested replacement with...
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kammu123
from Guntur, Andhra Pradesh
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Swipe 3g led blinking complaint @guntur

Address:Guntur, Andhra Pradesh, 522006

I have ordering the mobile in your shop cj & i have raisaed below complaint details.

order date :-04-10.2016
delevari:-10.10.2016
problem:-swipe 3g Rs 2999 (led touch screen blinging)
order cell no:-[protected]

i want my money back withing 5 days only...
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N
narendar1980
from New Delhi, Delhi
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Freebies missing

Address:New Delhi, Delhi, 110064
Website:shopcj.com

Hi people,

This is with ref said above i placed order in shop cj through their rep online
From my hdfc bank creadit card and my invoice no is:[protected] is in the
Name of shweta. I placed a order which is microwave and thay suppose to give me 1 wonderchef kitchen set, one chopper, one bag, and one lunch box with that but i only got wonderchef kitchen set, bag and chopper still the lunch box is
Missing,...
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Address:Raigad, Maharashtra, 410207
Website:Shopcj

This is my order number [protected]

Product name
Timbre PO4 Cigarette Pants

shop cj is not giving me response of my return i had called them many time no response from them just harrassing me ...And not giving my refund of rs 1098

plz issued my refund as early as possible in my respective bank a/c

and called me on my number [protected]

and product amount...
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B
Bhupat Ramanandi
from Bardoli, Gujarat
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Euroclean service centre at rajkot refused to demo for vacuum cleaner

Address:Rajkot, Gujarat, 360001

As per ur announced on tv show i called to comany service centre as above. But they refused to show demo for vacuum cleaner.
I had called on no. [protected] at rajkot for demo.
What to do?
Have you any more suggestions?
I had purchased euroclean literacy handy vacuum cleaner from you.
Docket no.[protected]
Order no.[protected]
Booking dt.05/10/2016 ₹:2689/=
- b. K. Ramanandi...
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K
Khushboogoyal.bca
from Pune, Maharashtra
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Returning a product

Address:Dewas, Madhya Pradesh, 455001
Website:www.shopcj.com

I want to return one product ordered from shopcj online website which was delivered to me on 13th aug. On the next day i requested for return but till date nobody came for pickup and till the product does not reach the seller i am not able to get the refund.
I contacted their customer care n-number of times, but all the time they gave the assurance that the pickup will be done within 2-3 days, but till date nobody turned up. My order...
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S
Shania zahra
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift & gift voucher isn't provided

Address:Sangrur, Punjab, 148023

I ordered cutting edge 101 pieces microwave new foil designer dinner set with gift hotwave tiffin & gift voucher. But i got 101 pcs dinner set only. I made complaint before also but still got dinner set only not mentioned gift. I am your regular customer and every time i get complete product from your side but this time u guys r not responding properly. Kindly do needful as i want to be in contact with you in future also for shopping....
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J
jyothsna lankalapalli
from Ponnur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return

Address:520012
Website:MOBILE

I'm purchased product for shop cj in blunc bed sheets, but i'm not taken same product, taken other quality product same day i'm calling for shop cj call center, we take return compliant, shop cj tele caller asking for madam i'm taken back the product with in 10 days all most i'm giving return compliant 20 days but not tacken for the product other wise shop cj call centers are any giving responbulity i'm very dissatisfied...
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Z
Zoheb Bijapur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item code - 162336 and item code - 162337

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com/nmall/index.htm

I called the call centre and asked for the product with free blankets. The agent booked wrong product and it was noticed when it was delivered. I called the customer care and asked for replacement and refund. I received order on 4th Sep'16 and it was returned on 16th Sep'16. The return docket number is [protected]. I have given my account number, but till date the refund is not progressed. I called the customer care on 04th Oct'16 and they...
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C
chup katha TCS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting edge 101 piece dinner set

Address:700091
Website:www.shopcj.com

There was a offer in the above product of 1000 rs gift coupon, I didn't get the coupon at the time of delivery. Then I called customer care and got 3 coupon code of validity of 30 days. I got the coupon on 18-sep-2016, so ideally it should expire on 18-oct-2016, but today when I tried to use the coupon on an online order in shop cj, its shown coupon not valid. Please get back asap. PFA for the screenshots of the rejection message....
+3 photos
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P
Padma Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to return a product but nobody came yet for return pickup

Address:Mumbai City, Maharashtra, 400092
Website:www.shopcj.com

I want to return one product ordered from shopcj online website which was delivered to me on 22nd aug. On the same day i requested for return but till date nobody came for pickup and till the product does not reach the seller i am not able to get the refund.
I contacted their customer care en-number of times, but all the time they gave the assurance that the pickup will be done within 2-3 days, but till date nobody turned up. I have...
+1 photos
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D
Durga Prasad Shaw
from Kolkata, West Bengal
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One missing product - supplied 9 bed sheet in stead of 10

Address:Kolkata, West Bengal, 900061

I durga prasad ordered 10 bedsheets on 15th sept-16 order no.[protected] from you over phone but it's found by me that one bed sheet was missing after receing the product and i called your costumers care on 26th sept -16 just after receiving the product through your courier for sending me one missing bed sheet. I was informed by you through phone no. [protected] that missing product will be supplied to you on 3rd oct (Monday) positively...
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A
arvi990bmw
from Morena, Madhya Pradesh
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Money issue

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

Dear sir/mam,

Main 15/8/2016 ko Lava kkt jumbo phone Rs.1279/- ka order kar raha tha, uska payment maine online SBI internet banking ke through kiya, jiska payment successfully hua, par order complete nahi hua, product order list me place hi nahi hua.
Maine usi din customer care me complaint ki par mujhe help nahi mili, mujhe bola gaya ki hmare pas apka payment nahi aaya..
Fir maine bank me complaint ki par wahan...
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N
nihir
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It's 1 month over till date no one come to take back to the product.

Address:Vadodara, Gujarat, 390019

I Vikaschandra R shah ordered 10 bedsheets on 1-August-16 from your side but it's not so good quality that is why I call your costumers care on 4-August-16 for returned the product and they are saying it as per return policy of company they will collect with 4 working days.but till time today on 1-October-16 no one come to my house for collecting the product.it's almost 1 month to lunch complain.no one give right answer....
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S
Seenigoki
from Chennai, Tamil Nadu
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Tuch Problem

Address:600 094

Dear Sir/Madam,

I Purchased Spice 4life M5 pro Android mobile from SHOP CJ (Item Code[protected] in online booking dtd: 07.09.2016 . Now Tuch is nor properly not working.

Please arrange the replace the my mobile at the earliest.

My Details as follows:
Name : T.L.Seenivasan.
Mob. No. [protected]
Address : 37/43, Elongo Adigal Street, Padbanaba Nagar Main road, (L.M. Balaji...
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N
nitishhh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electrolux microwave

Address:Hoshiarpur, Punjab
Website:shop cj alive

Sir i lost the purchasing bill of electrolux micromave.nowadays it does not work properly.so i call the technician nd he visit our home and says that where is the bill.it is necessary to repair the microwave.coz if any item destroy den coll the cmpny to send d spair part.so plzz request you send me a copy of bill fast.
sharmanitish5.[protected]@gmail.com
plz send the copy of bill on dis email id.thanx....
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