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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
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SHOP CJ Network
Customer Service Contacts

SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 35

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M
malav1984
from Nagpur, Maharashtra
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Refund not received for the order no 20160713071225

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com/‎

To,

The manager /ceo/ m. d./ customer care deptt. / refund department
(sweta, shiziya, shridhar... etc)
Shop cj network
India

From
Malav p shah

B/12 shree revadiyadham duplex,
Near natibha nagar -2,
New vip road - vadodara -390022

Hello sir,

This is to bring your kind attention that i purchased 4 jeggins on 130716. the...
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R
rahul70
from Mumbai, Maharashtra
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To stop the promotional messages from shop cj (star cj)

Address:400703

Star CJ please unsubscribe my mobile nos [protected] respectively from your records for promotional messages I have given 'N' no of request for the same at your customer care centre since almost 2 years now but I am sad to inform that it I keep getting the promotional messages almost every day
I kindly request you to kindly do the needful at the earliest & expect my query is resolved this time.

Thanking you,
Regards,...
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P
Parul Kant
from Jhansi, Uttar Pradesh
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Wrong size of apparel delivered and now not refunding the money

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

To,

The ceo/ m. d./ customer care deptt. head,

Shop cj network
6th floor, star cj plaza, doctor db marg, near apsara cinema, grant road
Mumbai
Mumbai city district
Maharashtra
India - 400007

From
Parul kant, advocate

44, purana quila,
Lucknow-226001

Sir,

I am giving you this notice as under:-
br...
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K
Kamna Pamnani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but order not placed

Website:www.shopcj.com

21st sep 2016 around 12:05 am i placed a order for vlcc 20pcs facial kit of rs. 999 + delivery charges. i applied the discount voucher offer10, so that the final order amount was rs. 998. i opted for online payment through mobikwik from my mobile. the payment of rs. 998 has been deducted from my account & the transaction ref. no. is [protected]. but i didn't received the shop cj order no. i have attached the screen shot of the payment...
+1 photos
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P
pawansinglaa
from Jind, Haryana
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About mobile replacement due to touch problem

Address:Jind, Haryana, 126102
Website:www.shopcj.co.in

R/Sir
With due respect, I want to inform you that the touch screen of the phone is out of order from the very first day. I have called many times in customer care but they did not provide any satisfactory service. Please take necessary action as soon as possible and replace my phone or return my hard earned money.

Yours faithfully
Pawan Singla
+[protected]...
+1 photos
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Address:Gurgaon, Haryana, 011

1) Hand set packing not proper .
Found back cover open in side the box.
back camera protecting cover removed & stucked with back cover.
2) Device not supporting to 3G.
3) W/U app not getting D/L.(I have Tata docomo Sim & 3G working fine with Lenovo A369I ).
Nee your support on this.
I wish to return back this device.due spec not satisfying .

shipment Summary
Shipment Number:...
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A
anjali223344
from Mumbai, Maharashtra
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Article no. 185389-003 - order no.20160813086563

Address:Lucknow, Uttar Pradesh, 226012
Website:star cj consumer comlaints

I had ordered rangilo rajisthan kurti set, i received my order on 20/08/2016 afternoon, when i checked the order i found that size was not correct so i called - up at your no.[protected]. and registered the complain regarding change of size. despite my repeated calls there is no response from your side. one month has passed neither i have received any call from your side nor you have shown any willingness to solve the problem. now i want...
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R
RasulAttar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received stone instead of phone

Address:Pune, Maharashtra, 410507
Website:www.shopcj.com

I had order a phone from your site (karbonn titanium s205 dual sim smart phone) on 13-sept-2016 and received on 18-sept-2016. i was shocked and furious after unveiling the box, since the phone was no where to be found instead it had stones in it!
We are living in 21st century where online shopping sites and their business are growing day by day, and this is how you are growing your business?
I have ordered so many things from...
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C
Chawla Ritu
from Delhi, Delhi
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Ordered vlcc shape up kit

Address:New Delhi, Delhi, 110015

Ordered 2 shape up kits of vlcc on 31st july. After complaining on social media they delivered the product. But till today they never delivered gift on that order. Their social media person ms rupali and other employees of company has an, subhash and rest assured every time they will send in next five working days. But from the 31st july 2016 till today they never get five working days....
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AKHTAR PARVEEN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spice xlife pro 12.7cm android mobile

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I received my product spice mobile from shop cj on 3 sept 2016. On checking it, i find the mobile having internally damaged. So, on the same day i register my complaint to shop cj asking it to exchange my mobile. This matter goes continuously since one week. Finally, shop cj operator provide me a date to exchange my mobile on 19 sept 2016. So i believe that my mobile now has been changed but no this is not happen. Shop cj operator call me...
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S
Sanjiv.vr
from Ambala, Haryana
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Damaged product received from shopcj

Address:Mumbai City, Maharashtra, 400007
Website:Www.shopcj.com

Dear Sir/ Madam

With reference to the Order No. [protected] Dated 15/08/16 I have purchased Electrolux Microwave worth Rs. 6589/-. But when I received the product that was in damaged condition (a dent on top of the Microwave). And I have submitted a complaint for the same on 31/08/16 to customer care. But no one call me for replacement or exchange. And I again call to the customer care & remind them on 06/09/16.
But...
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Address:400064

Dear Sir/Madam, I book the order no. [protected] of wonder chef set of pan with free set of dinner set of 16 pieces microwave safe. I book this order on 9 th September and delivered to me on 11th September. After checking its found that 16 th pieces of dinner set of missing in this shipment. Immediately on the Sam date. I lodged the complaint about the same. How ever they fail to resolve my problem. Pl give justice to this.....
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B
bhvarun
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No:- 20160817104235

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.shopcj.com

I placed an order for Blanc Mattress Protector Set - White color on 17th August, 2016. It was delivered on 24th August, 2016. The product delivered was of a different specification i.e. multicolored print. I called the customer care while the courier was still waiting outside for the payment on 24th August, 2016 to get it picked up for exchange. They assured me that the issue will be resolved within 14 days which is well past. Every time...
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H
Harlin Lamba
from Mumbai, Maharashtra
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Intex cloud

Address:Mumbai City, Maharashtra, 400022
Website:www.shopcj.com

Hi my name is gurbachan singh i had purchased a mobile from your company the phone was defected with a display issue i visited your store at dadar in mumbai they made me a DOA i had called customer care several times no one came at my address to collect the same the phone is ready for delivery kindly come at my address and collect the phone and refund the amount...
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Website:www.shopcj.com

Missing- User manual guide, warrenty card, in the box indication is that '808 car key chain camera'.
So kindly take necessary steps for either replacement or pay.

In this regard I did intimate instantly when I received the product to SHOPCJ but they did not respond even though my again and again request.
Reg M-[protected]

Your sincerely
Date
16/09/2016. Alok Shankar br...
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A
Agreta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree taken

Address:Mumbai City, Maharashtra, 400055

I had ordered a Saree, but it has defect n also is not of good quality so called on Monday 12 th Sep 16 to return it but there is no one come yet to collect it. I had received the order on Monday only.want a quick reply n quick repayment too. It was told that they will pick it up in 48 hrs, it's already 48hrs considering the working days still no one has called to check or pick up the Saree back from me. I want a quick reply Asap...
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B
bipin kataria
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product

Address:400037
Website:shop cj

I had already registered complaint against shop cj my complaint I'd is 1378724 .they msg me that we cant reach u call back on our no.icalled them but they put my call on hold .after some time they reply same. We will call u.they are cheating people why no one is taking action against them .i request people not to buy from shop cj.they will cheat u....
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A
Arvind Bindra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not return their product and don't respond

Address:Mumbai City, Maharashtra, 400007

I bought a product name jagging set of 5 from shop cj in ₹1100 in last month August on 8 but that product not suitable for me so I want to return it.so I call back to channel but they didn't respond to me proper I complaint many times in last month but they didn't respond .I do make complaint on August 13, 16, 24, 26, and then on 30 August but they always repeat their statement that they representative pick the product and refund must pay...
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M
M. Malleshappa
from Bengaluru, Karnataka
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Reach mobile 3G phone automatically operated

Address:Bellary, Karnataka, 583101

Sir/medam, I have purchased Reach Ellure 3G mobile bearing order No. [protected], delivered on 10.09.2016 by paid an amount of Rs. 4700/- includng delivery charges, after downloaded the applications the mobile has operated automatically and open all the files, I have immidietly inform to customer care to mobile company, but even not single numbers in running conditions, some of the ph numbers are not lift.. Immidietly i inform to Shop...
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J
Jenny V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jewellery combo shown on tv

Address:Ahmedabad, Gujarat, 382424
Website:shopcj.com

I hve ordered before 2months. I am complaining them from last 2months.
Now i am tiered and frustrated.
Product has manufaturing defects for that i have aksed for return and refund.
Now they are not listening.

Shop cj picks up the call everytime and say that we will pickup your product today. Then nobody comes. Its been 2months. I am regularly calling them and shopcj has the same answer.
Its 1200rs...
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