Claimed

SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
Quick Links
Statistics
Share
Contacts

File a complaint to SHOP CJ Network

Having problems with SHOP CJ Network?

File a complaint and get it resolved by SHOP CJ Network customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SHOP CJ Network
Customer Service Contacts

SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Garg2475
from Narayangarh, Haryana
Report
Copy

Swipe slice 3g calling tablet

Address:Ambala, Haryana, 134203

Maine 22/01/2016 ko swipe slice 3g calling tablet buy kiya tha, maine jab order kiya tha us time screen par gorila glass or flash light dikha rahe the lekin usme flash light bi nahin hai, jiska b.No. [protected]order no. [protected] seller kasturi mega venture pvt. Ltd., is teblet ki battery 4" ful gayi hai or screen per scratch bi aa gaye hai

ajay kumar garg
house no. 187, ward no. 11
naraingarh, distt. Ambala...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srinivasanv82
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maharaja product free gift not received and very poor service from shopcj customer

Address:600057
Website:customer care

I have purchased maharaja mixer grinder juicer and offered free gift in shopcj in tamil channel at the time. But i received product with out free gift. Then i raised complaint on same day and customer care person confirmed you will get within two days. But i did not receive. Then again i called 50 times but reply was same you will get in two days. We already compromised with product (Product quality was poor) and they did not give free gift....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashish Khetarpaul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer experience i ever had!!!

Address:Faridabad, Haryana, 121001
Website:www.starcj.com

This is the first time i am experiencing such disappointment being a customer for star cj. it is absolutely fake!! truly money oriented!!
I ordered a vlcc facial kit on 3rd august 2016, and it was delivered on 5th september 2016. i was not satisfied with the quality of the product so i decided to return it back on next day i. e. 6 september 2016. i made a return request after which they gave us a time of 7-10 days for the return to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shazeb Aries
from Bengaluru, Karnataka
Report
Copy

Pathetic service and support regarding

Address:208023

I have taken a induction gas stove and its not working fine so i have called customer care they are not responding properly and providing wrong numbers to contact that is [protected]. Kindly get the issue resolved on top priority otherwise i will do case in consumer court. My contact number is [protected], kindly contact me and do it today positively. I am now getting frustated of this kind of service and not been able to understand what the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jalaj Saxena
from Gurgaon, Haryana
Report
Copy

Payment issue

You had claim payment of rs 1098 with I'd no[protected] on dt 27/8/16 but not booked my order and till date I had not received same in my A/C. I had also complain telephonically twice on 10 sep ( 16.11 minute and 24.14 minute) but not resolved by you. After that I had put a mail to [protected]@shopcj.com on dt 21 sep but it's bounce.
Kindly return my amount asap otherwise I will go with consumer forum....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hserus
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Charging Problem (Micromax Canvas+ A315

Address:New Delhi, Delhi, 110059

I had purchased new micromax mobile phone, on 24 Sep 2016 (online through shopcj)
Order no: [protected]
Bill no:[protected]

New Phone charging very slow (after 4-6 hrs of charging it shows 20-25% charged).

During order booking, executive person had told me if any problem comes same can be replaced back.

But when i called up again, they said take it to the authorised service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560066
Website:www.shopcj.com

Hello shopcj team,

I have order a mobile on 18-sep-2016 and order id :[protected]
Till now i do not have any status update, 11 day already over.

Whether you refund amount or deliver order asap.

I trust you can understand, what is the meaning of social media in current era. Shopcj will leave all customer soon.

Please take immediate action and deliver product asap.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
maria arsiwala
from Mumbai, Maharashtra
Report
Copy

Return of sunflame burner

Address:Thane, Maharashtra, 401107
Website:Shopcj.com

I. Maria arsiwala had ordered a sunflame 4 burner cook top from shopcj. Before ordering i had confirmed with your customer care executive about the auto ignition feature... He said it was auto ignition and hence i placed an order.. Product got delivered on 29th august n on checking it i found that it was not auto ignition... So i placed a return complaint on 30th august...
Since then i have called 'n' number of times.. I have repeatedly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amitas77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not yet refund

Address:Nagpur, Maharashtra, 440010
Website:Shop Cj

Purchased 10 bed sheets from shop cj on 21.08.2016.
Same was delivered but the bedsheets shown in advertisement and actuals were different. There where lots of repetition on prints. There was total mismatch between advertisement shown on tv and actual product delivered.
This really pathetic to have such delivery from renowned brand shop cj.
Ame was placed for return on 28.08.2016.
But till date after a month we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamna Pamnani
from Mumbai, Maharashtra
Report
Copy

Payment Done Order not placed

Address:Indore, Madhya Pradesh, 452001
Website:ShopCj

24th Sep 2016 I placed an order for VLCC 20pcs facial kit of Rs. 999 + Delivery charges. I applied the Discount voucher OFFER10, so that the final order amount was Rs. 998. I opted for online payment through MOBIKWIK from my mobile. The payment of Rs. 998 has been deducted from my Account & the Transaction Ref. No. is [protected]. But I didn't receive the SHOP CJ Order no. I have attached the screen shot of the payment done to SHOP CJ.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitendrabbsr2
from Mumbai, Maharashtra
Report
Copy

Spice mobile model-FLO 6150

Address:Khordha, Odisha, 751002

Dear Sir/Madam,
I have purchased a spice mobile Model No-flo 6150 on online purchase through shopcj.I have booked on 18.9.16.It was delivered on 22.9.16.When I have recharge net pack on 24.9.16, the net was not open in the cell.I have contacted in service centre.they have received the mobile from me.today when I have gone to the service center micronix services pvt.ltd., they told that the mobile sent to kolkata and it will take time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narendar1980
from New Delhi, Delhi
Report
Copy

Still not get freebies

Address:New Delhi, Delhi, 110064
Website:www.shopcj.com

Hi people,

This is with ref said above i placed order in shop cj through their rep online
From my hdfc bank creadit card and my invoice no is:[protected] is in the
Name of shweta. I placed a order which is microwave and thay suppose to give me 1 wonderchef kitchen set, one chopper, one bag, and one lunch box with that but i only got wonderchef kitchen set, bag and chopper still the lunch box is
Missing,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swamy1990
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items and with defected one.

Hi, 3 weeks back i ordered 2 i kall k55 mobiles which is cost of rs.1233 (Including shipping rs.99). They shipped after 1 week. I paid rs.1233 at the shipping time. I got only 1 product out of 2 products. I complained about this, when i was opened. They responded well and return my product within 2 days. But i didn't get the missing product till now. After 1 week again i complained 4 times day after day they didn't respond well. I complained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod sethia jain
from Sambalpur, Odisha
Report
Copy

Damage product received

Address:Bikaner, Rajasthan, 334403

Dear sir,

I have purchases eveready roti maker from shop cj on dated[protected] my order no.[protected] but i have received damaged product from shop cj and i lodge complaint by phone but still my product not yet replace. It seems the chopcj not interested to resolve my complaint.

Kindly do the needful.

Thanks

Regards

Vinod sethia...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumtarun2000
from Gurgaon, Haryana
Report
Copy

Service centre at shakarpur delhi

Address:110092

Sir, maine apke yaha se ek mobile purchase kiya jiske bare m bataya ki battery back up bahut achha or scrach bhi nahi hoga, per ek hafte main hi battery back up kuch nahi raha or scratch to bahut ho gaye hain, apki service centre ki book m ek address mila jo shakarpur ka h, no. Hey [protected], usko landline se milaya to kaat diya baar baar, or mobile se milaya to utha liya, jab maine pucha ki land land se kyon nahi pick kiya to keh raha tha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gupta rajat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about smartab x3+3g calling tablet

Address:Howrah, West Bengal, 711107
Website:www.shopcj.com

On 29 july 2016 i browsed the internet to look at calling tablet. I decided to buy a smatab x3+3g calling tablet because your online sales assistant informed me, incorrectly, it would be reliable.
When i tried to operate my new tablet at home it did not work. When you switch on the tablet all that appears on the screen is a message saying: “reboot the system” the instructions manual is totally unhelpful on this point.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhinandan swarnkar
from New Delhi, Delhi
Report
Copy

Wrongly delivery of items.

Address:Gurgaon, Haryana, ARM(DDN)

Kind attention is invited to my order no. [protected] dtd 16.08.2016 for purchase of 4 burner gas stove (Sunflame make) for rs. 4298/- (Rs. Four thousand two hundred & ninety eight only) including shipping charges.

In this connection it is to inform you that the above item was delivered to me on 19.08.2016. As i was going to my native place to see my ailing mother at jhansi i couldn’t opened the item. I returned on 09.09.2016.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
ಹನಸೋಗೆ ವಸಂತ ರಾಮ್ ಪ್ರಸಾದ್
from Tumkur, Karnataka
Report
Copy

Rajasthani kurtas

Address:Bangalore, Karnataka, 560097
Website:Shop CJ

Order Number [protected]
Rajastani Kurtha's

Has been ordered and delivered on 01.09.2016 but we have received different sizes what we have ordered is not received t. Hence we intimated and complained to your people over phone to exchange the product with in the half an hour of received product.

Even after complaining so many times your people, Your people are responded to before 15days back that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Geeta R
from Mumbai, Maharashtra
Report
Copy

Neither give money back nor replace defective piece.

Address:Surat, Gujarat, 395010
Website:Www.shopcj.com

Sir
I ordered intex aqua twist mob from shop cj on 17sep. I got it on 21sep. But that pice was defected. Speakers not works. I complain on 23sep . but shop cj do nothing. They give me cervise center no which not work. Before order shop cj said that if there any defect they replace or give money back as I want. But don't do. Ship cj said first I have to go at cervise center compalsuary .after that they decided to replace it or not....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gunjan Chaku
from Sangamner, Maharashtra
Report
Copy

Bed sheets - superspun vivero - 3 double bed sheets

Website:Shopcj live

We had placed an order for 3 bedsheets on the 3rd september and received it on 6th september. Dissatisfied with the product we called up shop cj for the package to be returned. Till date there has not been any action taken by them. Even after repeated complaints on their number. The pick up has not been arranged. Kindly arrange for immediate pickup so that refund can be initiated.
Order no.[protected],
Docket no. [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy