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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
844
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 38

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A
Akki320
from Delhi, Delhi
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20160815115117 product no

Address:Gurgaon, Haryana, 122018
Website:Shopcj.com

Hi
I have placed an order for sunflame burner on 15th of August 2016 for Rs 5918. After waiting for 4 days when you guys not having a clue about the product delivery. I cancelled my product and they me for the refund in 1 week time. After waiting i called the customer care on 27th August they told me that ill receive my money back in 2 days. But still there is no money in account till today 2nd September. Please stop making me fool....
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S
Sarika Prashar
from Chandigarh, Chandigarh
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Exchange not received

Address:160104
Website:www.shopcj.com

Order number -[protected] received on 19th Aug

Size was small and requested change of size.

was informed that i will receive the bigger size in 12 days. now today when i called up their helpline number their executive was totally clueless and was told that he is logging in my complaint.

Request your intervention for speedy resolution .

Thanks...
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V
vishendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Send & not got Exchanged As of now called 20-25 time no resolution

Address:Mumbai City, Maharashtra, 400008
Website:www.shopcj.com

Dear sir I vishendra pandit order for ForesT silver rose gold &ForesT Silver black Combo Pack watch ...& Twice I have received black blue & black yellow watch ..I have called 20-25 times for that ..thr Executive not giving me proper reply or resolution .. Executive disconnected my call & not resolved my queries..it's almost 15 days NothinG has done.....
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P
pattya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile is not working properly & not taking any request for refund

Address:Thane, Maharashtra, 401305
Website:twitter & Facebook

I was bye on intex mobile and it is nit working properly, Facebook is not working in this mobile, i would like to tell your people are misguide to me regarding we already lounge your complaint but next day when i called the other person says your complaint is not registers with us I will registered your complaint and again same reply get from other people. now either i have one option I going to lounge complaint against SHOP CJ not you please...
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J
jairamyadav
from Noida, Uttar Pradesh
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Shop CJ not refund my Money 23 days still - 20160625081880

Address:110092
Website:www.shopcj.com

Hello,

I order double bed sheet protector order number this [protected], this product comes with lowest quality then i returned this product and want to refund, shop CJ taken my Bank Account details 3 times and 24 days already gone but still they didn't refund my money.

Also they says we already transferred your money into your bank account, while i am not receive any money from SHOP CJ.

Then...
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D
dipankar786roy
from Delhi, Delhi
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Sealed Pack Mobile Found Faulty

Address:Gwalior, Madhya Pradesh, 474001

On dated14 of aug i have ordered intex phone.on dated 20 august i have received the the phone .on opening the parcel i found mobile screen was blur with black patch on inserting battery and mobile on condition.so i immediatly called to customer care against order no:-[protected].they informed me that payment will be refunded.i was agree with both either new phone or payment refund.but till date issue is not been resolved.every time i call...
+2 photos
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N
nam4u
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bedsheet return order no 20160808075330

Address:Mumbai City, Maharashtra, 831013
Website:www.shopcj.com

Sir,
As per your policy customer can return the product within 48 hrs by giving a call to your call centre if he or she is not satisfied with your product and everyday on tv sales executives are mentionig this rule.
And I have done the same I received this product on Friday 26 Aug and I called c care on Sunday 28 Aug for returning the product within 48 hrs.
And the reason is it was mentioned on tv that it is poly cotton...
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A
Amreen Nigar
from Delhi, Delhi
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Product - Summer Combo Option2

Address:New Delhi, Delhi, 110006
Website:www.shopcj.com/mall/index.htm

I had submitted to complaint to replace my product and received defected product twice. So I had returned the product long back but till now I haven't received my refunded amount of Rs.1098/-
Please do the needful ASAP.
Shipper's Ref.[protected]
Cont: [protected]
Name- Shabnam Nigar
Add: 5410, 3rd Floor, Kucha Rehman, Chandni Chowk, Delhi-110006...
+1 photos
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M
Mukta2201
from Karnal, Haryana
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No Positive Reaponse

Address:Mumbai City, Maharashtra, 400007
Website:shopcj.com

I have ordered Aiyra PO4 Denim style Printed Jeggings from Shop CJ through call on[protected].
They have delivered me on 11th Aug, 2016, but the quality of Jeggings are too poor and I raised complaint to return of product on 13th Aug, 16. But they din't pickup this product from last 20 days, even they don't give me any positive response. Even they accepted my refund request at that time, but after the regular calls from my side,...
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K
Kiran Goklani
from Mumbai, Maharashtra
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Duplicate Invoice in case or order No. 20151108097712

I have been calling the Customer Care since past two weeks for issuance of Duplicate Invoice against order No. [protected] and this is highly irresponsible on your part that you people are sending a text message on my Mobile that the issue has been resolved but actually I haven't received any duplicate invoice on the Two (2) e-mail ID's told by me to the customer care executive thrice. I would really appreciate if the duplicate invoice...
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D
Dheerajchadha
from Mumbai, Maharashtra
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Shoe Order with Shop CJ

Address:140603
Website:www.shopcj.com/mall/index.htm

I have ordered a pair of shoes (Vostros) from Shop CJ website on July 30, 2016.
They have delivered me lower size (UK - 6) of shoes to which I raised complaint to return and send me the correct size (UK - 10).

Order Number : [protected]
First Date Of Delivery : August 16, 2016
Mode of Payment : Cash On Delivery (COD)

Return
Date when raised complaint for Return / Exchange : August...
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J
j31589
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not refunding

Website:www.shopcj.com

Hi,

We have ordered 10 bed sheets on 7th of August . (order no [protected]).
The sheets are all small in size compared to king size. Nothing of the dimensions are mentioned while marketing the product on their dish channel.
When we requested for refund they are behaving strangely. I have called at least 10 times for raising a complaint against the product. But neither they are taking a complaint nor they are...
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R
rksb76
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Providing Service under Warranty Period at Chandigarh

Address:930031
Website:shopcj.in

Sir
I m a serving with GREF and presently posted at remote area of Rajouri (J&K).
I ordered a Peach Roti Maker at Chandigarh address during Sep 2014 from Rajouri (J&K) through my mobile.

When plugged in the same to electric socket, within few seconds it got damaged.

I have been lodging several complaints with Star CJ helpline as well as Peach since last 2 years. Every time your Customer care person...
+1 photos
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Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I ordered TV on 07 AUG 2016 it was supposed to be delivered in 5 to 8 working days. I called them to check status on 17 AUG 2016 and to raise a complaint. After calling and following up with them everyday on 25 AUG 2016 they told me that they can't deliver since they is an issue they clearly mentioned its not in stock. If the item isn't available why in the world I would order this and why they put it as available in first place. One more...
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8
8939338749
from Mumbai, Maharashtra
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Order no :20160713068250 : urgent revert expected

Address:Chennai, Tamil Nadu, 600085
Website:SHOPCJ

Team
I have purchased a jeggings against order no : [protected] but the size was not as per the order placed . I have raised the request for cancellation and refund but your representative have visited my residence and collected the returned product on August 1st but he has not refunded the amount of Rs. 1098 /- .
Informed me that refund department will call and take bank details but till now no one has called yet . Really...
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#Nalin
from Mumbai, Maharashtra
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Non refund of payment from 2 months

Address:Mumbai City, Maharashtra, 400007

This is nalin ranjan
From patna bihar
Ph - [protected]
On 7th july i ordered a item "show stopper collection by glowria immitation jewellery" whoes order number was [protected]... Due to defects and exchange of size in bangles... I request for the refund of my payment... As i was not satisfied with the product... After 12days of my complaint... I recieved a call from shopcj for the confirmation of the return of the...
+3 photos
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S
savi gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jegging i bought last month

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Shop cj alive

Hlo star CJ team,

I m very much upset custumer.as I had purchased a jegging pack of four from Arya .first tym I wear they look fine the very next tym there elastic got loose and doesn't take d exact shape.Wat a bad quality product u ppl selling.quality is too low.its elastic is getting drop when even I wear.such a waste of money product.r really nt expecting such a fake product ....
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S
Sathi Shet
from Bengaluru, Karnataka
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Not able to log in/ register/ change my password

Address:560021
Website:www.shopcj.com

I'm sathyavathi. I have an account with you which i recently opened. Today i felt a little strange because my password is not being accepted. It said it is wrong. After multiple log in trials, when i tried 'forgot password', a form appeared. When i put in my details, it said i'm not registered and to register. When i tried to register freshly, it said i'm already registered. I went through your complete page, but nowhere there is a separate...
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S
surajraina12345
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shop-cj promotional sms.

Address:New Delhi, Delhi, 110059

Hi team,

Please un-subscribe my mobile number [removed] from shop-cj promotional sms. I am lot of promotional sms from shop — cj everyday.
Please stop and un-subscribe my mobile number asap.
Kindly stop disturbing the people. It is due to these promotional sms i have stopped my self from shopping over shop-cj network and i also encourage other friends and relatives to not shop from shop-cj.

Kindly...
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O
oppo1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund

Address:411044
Website:shop CJ

On 3 rd June 2016 i placed order that is, artistry paris cosmetics... when i got my delivery i found products were damaged and hampered.. so i called and cancel the order... on 18 th July 2016 order were return... till date i have been calling shop cj customer care.. for my money that is refund. but till date i did not get my money.. i gave bank details.. but am unhappy and frustrated ....
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