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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 39

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S
Susit Suman
from Bengaluru, Karnataka
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Regarding return product of my full payment of amount

Address:800013

Dear sir,


I have purchased dinner set 101 pcs. But the quality of those product was not good so i have already returned those product but still i have not received full payment only received 1248/-

So kindly return my rest amount. The receipt of bank account detail is attached with this mail

Susit kumar suman

Mob no. [protected]
Product oder no. [protected]....
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M
Máñishà Dêy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product quality

Address:Mumbai City, Maharashtra
Website:www.shopcj.com

We have given order for 100 %cotton of 10bed sheets but they've sent us polyester bed sheets. Though we've lodged our complain about this, they are not taking back their products and not also refunding our money that is Rs 3248 . In TV they broadcasts that if customers would make booking through Internet then they'll give 10 %discount on the product. So we placed our order through this process. Now they're claiming that the products buy through...
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S
Shadabshah
from Amla, Madhya Pradesh
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Astrum hs-221 headset slim + wire mic black + slv black + silver

Address:413709
Website:shopcj.com

I ordered astrum hs-221 headset slim + wire mic black + slv black + silver on 22 june 2016 and paid online but the company not shipped my product so i registered complaint about it and they said we will solve your issue then after few days i received massage from company stayed that your concern pertaining to delivery against order number [protected] has been resolved. But still i don't received my product so i again call them now they...
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M
Mohsin Sait
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed for over a month

Address:Mumbai City, Maharashtra, 560005
Website:www.shopcj.com

Order number - [protected]

Ordered the product on 11th of july and returned it because it was damaged. Its been over a month now and i haven't received a call back for the refund. I mailed my bank details too and haven't received a response. This is very frustrating, safe to say that this is my first and last purchase at shop cj. Refund my money back before i have to take it up with the authorities....
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V
veera raghavan sundaram
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Incorrect product delivered refund not given

Address:612201
Website:M/S. Blue Seas International

This is regarding the order no: [protected] for the purchase made on 30th july 2016 and subsequently delivered to our home on 04/august /2016 as cash on delivery.

When we initially ordered the product over the phone, we were told that the product was 6 readymade magnum mens' formal shirts of size 42 inches for th total sum of rupees 1098.00 only.

However, the product delivered was 6 magnum mens' formal shirting...
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U
Urvisha Dhamecha
from Ahmedabad, Gujarat
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Q reach allure mobile

Address:Mumbai City, Maharashtra, 388120
Website:Shopcj.com

Order no: [protected]
Bill no: [protected]
We had complain for ur reach alluremobile on ur given number for refund o[censored]r money as there is problem in ur instrument. V had complain on 18 august 2016. At that time one of your executive name komal tell that our person will come in 7 to 10 days to collect it n vl get refund also during the period. But after that no any person come as per your telephonic talk.
After that...
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Z
Ziv
from Mumbai, Maharashtra
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Wrong colour and damaged product delivered

Address:Mumbai City, Maharashtra, 400002
Website:Www.shopcj.com

Order No.[protected].. I ordered Blanc Mattress protector in white which I received after 20 days or so when received it was in Brown and the side border piping was all hanging as well the the fabric also was damaged and not satisfying at all.. I called immediately and asked for the refund which they never called me back and sent sms my complaint has been resolved ever since I am contacting them and explaining to all different customer...
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J
jemimah julia
from Sivagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not properly delivered

Address:562111
Website:www.shopcj.com

We ordered maharaja whiteline mixer, juicer, grinder(3 units) after specifically enquering whether they will provide all the 3 separate units with the jars as shown in the advertisement or just one unit.The customer care personnal whom we spoke to, confirmed and said all the 3 components as seen onscreen will be provided.But, it wasn't so, they only delivered the juicer, the jars (just 1 unit), Which if we had known priorly would have not...
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A
ashu2113
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against cancelled order

Address:180003
Website:shopcj.com

Sir,
refer my order no.[protected]
I cancelled the order on 08 Aug 2016 even before shipping of the item and at the time of cancelling the order I was told by customer care rep that I would get the refund of my money i.e. Rs 39750/-, which was deducted from my bank account immediately on placing the order, within 5-7 working days but till date I have not received the refund.
on enquiring from customer care, no one...
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G
guptapriyu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return and refund of rangilo rajasthani kurtas

Address:Jammu, Jammu and Kashmir, 180003
Website:www.shopcj.com

Sir actually i have ordered rangilo rajasthani pack of 5 kurtas on 15 august.. I received it on 23 august n due to size issue.. I have lodged a complainst against the return and refund of the product.. They told me that they will call in between 48 hours.. But sir its been 5 days... There has been no call from your side. I kyself tried to contact ur senior executive but everytym it shows that they r busy......
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K
Khushi Mohit Nagpal
from Gurgaon, Haryana
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Femiro PO4 Ladies Tops Size-M

Address:Karnal, Haryana, 132001

Myself Khushi Nagpal, doing 90% of my shopping from online channel. I had ordered subjected product on 22.08.16 & same was received on 24.08.16 but not received as shown in picture. There are colors different which i have received & quality is so much poor. I had written at the same time online against my order & contacted customer care also for the return but no results. Customer is refusing for the return.

I am a regular...
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Address:Gurgaon, Haryana, 122002
Website:Shopcj.com

I made a purchase of shoes on 8th august 2016 and the order no. Is [protected]. I made the online payment of inr 548 then and there. The goods have come today at my place which is a long time to deliver the goods and the courier boy says that it is a cod sale and you have to give me cash.

It is disgusting that the goods have come so late to me and even after making the payment online they are asking for payment again. This...
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P
pardeep100
from Delhi, Delhi
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Booked colour of blanc mattress not sent.

Address:New Delhi, Delhi, 110060
Website:shopcj

Order No. [protected].

I had booked the above order in yellow colour around 25 days back. But instead I was sent purple colour. When I complained, they changed the parcel but to my surprise, again the same purple colour has been sent to me.

I have called your customer NO. [protected] around 25 times complaining about the wrong colour sent to me. For the last three days, I am asking them to contact me to senior...
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#Nalin
from Mumbai, Maharashtra
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Non refund of payment since 2 months

Address:Mumbai City, Maharashtra, 400007

This is Nalin Ranjan
From Patna Bihar
On 7th July I ordered a item " show stopper collection by Glowria Immitation Jewellery" whoes order number was [protected]... Due to defects and exchange of size in bangles... I request for the refund of my payment... As I was not satisfied with the product... After 12days of my complaint... I recieved a call from shopcj for the confirmation of the return of the item... Then after 16-17...
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M
Mrinal Agrawal
from Delhi, Delhi
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Product returned but money not refunded

Hi Sir,

We have ordered the leggings and later it was returned because of inferior quality. We have been told that we will get the money back and I was told by your customer support that someone will call to take bank accounts details. Till date there is no update on this.

My order no. was: [protected]

Looking forward for your revert.

Regards,

Mamta Agrawalbr...
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B
bharti v.k
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order delivered

Address:Ludhiana, Punjab, 141007
Website:shopcj.com

I had ordered a set of 10 luxurious double bedsheets(king size bedsheet), micro peace fabric, 3d digital print bedsheets with 20 pillowcovers combo price of rs.2999/-but the order delivered on 13th august, 2016 near 2:00pm is wrong as the bedsheets are not 3d, their are 9 instead of 10
but till now they haven't exg
order no.[protected]
[protected]...
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C
Charu Sehgal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Twinkle jewellery collection by glowia

Address:New Delhi, Delhi, 110085
Website:shopcj.com

I ordered dis product on 2nd august n got delivery on 4th august but the product was defective..so i asked shopcj to exchange my product..till date i hav called abt 100 times to shopcj n everytime i got same response dat we ll resolve it very soon..WORST SHOPPING SITE WITH EVEN MORE WORSE CUSTOMER SERVICE N CUSTOMER SERVICE EXECUTIVES...shopcj u made my first shopping with u d last...will neVr shop again from such a fake site...
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A
Ashwinivh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery and no refund

Address:560082

As against my order no#[protected], a set of 5 Kurtas, I had sent it back for exchange on 2nd July 2016... I have not received the exchange nor I have got refund of the amount...
Every time I call up I am told the backend team will call back in 48 hours...
I am fed up of calling the helpline every third day...
I want the amount of Rs. 1898 refunded at the earliest
My bank details for refund is as follows:-br...
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#Nalin
from Mumbai, Maharashtra
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Non refund of payment.. since 2 months

Address:Mumbai City, Maharashtra, 400007

This is Nalin Ranjan
From Patna Bihar,
On 7th July I ordered a product "show stopper collection by Glowria Immitation Jewellery" My order no was [protected]... But due to defects and wrong size of the bangle... We requested for refund of the payment... We returned the item.. got a call from the showcj network.. for the approval... After 20 days or so of approval... They took my account details... But till date not received...
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M
Mohit Kr Tomar
from Samalkha, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order

Address:New Delhi, Delhi, 110093
Website:shopcj

I have booked a 10 bedsheet order on 16 july.which was live on tv.after 15 days i received this order but i found that the design and colour of the bedsheets are not matched the original order displayed on tv.and i received 11 bedsheets..and i do complaints many times every time they asked to change this but no one came here to replaced this...ols change this product as soon as possible.....
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