SHOP CJ Network Complaints & Reviews

Shop cj alive is a shopping channel which is very fake. They have lots of poor quality porducts which are selling on high price. According to their quality the cost is too much high. The products are not have any brands. They tag the normal product with brand and sell them with cheating. I purchase six sari but his quality is very poor I call shop cj but he replay me product is not refund & change.

TARUN KISHNANI
ORDER NO [protected]

PRODUCT : Nokia Lumia 531 mobile.

It was switched off and could not be switched on. I have made about 30 phone calls. They are misguiding always saying you will get a call from coplaint dept within 48 hours. Kindly help.

This is MANJU PANDEY b 173 p-3 greater noida 201306
mobile-[protected]

i purchased GLORIA ARTIFICIAL JEWELRY at 5/12/2015 and returned at 6/1/16 due to defect in product.
but till now i did not receive my returning amount i complain 10 times in consumer complaints.in but it was said it will solve but no response.

shocj person are always saying that complain is registered but they are not giving complain number and neither call me that when i got my amount of returned GLORIA ARTIFICIAL JEWELRY amounts.

kindly HELP ME it is my 5th complain in http://www.consumercomplaints.in from

i complained 4 times at http://www.consumercomplaints.in from email_id

manoj.[protected]@galgotiacollege.edu


i followed following steps.

step 1: i complained of delivered product at [protected] at least 10 times then they returned it at 6/1/16 by a person of phone number-[protected]
step-2 -person (mobile number-[protected]) said that your money will be delivered in 2-3 days or maximum 7 days of working.
step-3 -after 3 days i called him but no response i also called to shop cj at [protected] at least 30 times and also [protected] at least 10 times but they are saying wait wait
step-3-today i complained in consumer comlaints, in
kindly solve my problem
step4: i also complaint to http://www.consumercomplaints.in/ at 21/1/16 from manoj.[protected]@galgotiacollege.edu it was said that they will contact me
step6: again call to sho cj they give time till 27/1/16 from manoj.[protected]@galgotiacollege.edu .

step7- i call in feb 2 times but shopcj person's are not responding
step-8: i also called from my husband's mobile but no response my call.

Hi.
my name is shilpa bhardwaj i m for new delhi my Complent regard to shop cj shopping Chanel .

my order no. [protected].

i book the jewelry product form shop cj of rupes 2999.
my product name jewelry dhamaka imitation jewelry collection .
my product date is 16/5/15. my Complent dat os same.
then shop cj aarenj picup of my product from ECOM EXPRESS PRIVATE LIMITED.
my product returned in 23 /6/15.
everytime shop cj told me we call you in under 1 hr in 24 hr, 48 hr.
i'll trusted them and waiting for call.
but after 1 week after 4 to 5 day again i'll call shope cj so agen they told me the same answer that they call me for refund my money.
but now date is 11/2/16.
but
the shope cj a not refund my money .

I ordered Nutriglow 3in1 Jewel facial Kit on 1st Jan'2016 and it was delivered the next day on my above mentioned address. But the product was damaged so i immediately called the customer care and informed them the same, they told me that reverse pick up & refund will be done within 7-10 working days. To my surprise, nobody came for the next 7 days and so i kept calling them & asking them the status of my request. And as there number is not toll free, every time it took 8-10 minutes explaining them the issue and whenever i asked them to escalate my call, they disconnect it. After so many calls, at last the order was picked up on 12th Jan and shockingly the courier guy from parcelled.in had some fake mobile number [protected] in the records. Now 2 days after this i called customer care ti ask them the status that the product must have reached their warehouse but still they had the same attitude and kept disconnecting my calls. In total i made around 500 rs call to them. Now after showing them some hard attitude, they called me on 25th Jan for asking my bank account details but when i asked for compensation they rudely disconnected the call & same happened today on 27th Jan. I need compensation for this inconvenience caused to me. I need my order amount paid that is 1148 + compensation for calls made to them & inconvenience AND harassment caused to me and my family on new year.

Mobile is not good, it has problem with network registering no network is shown and sound system is ridiculous so i want to return this product.

I have order VOX 7inch V105 Dual SIM 3G Calling tab
Order No. [protected] . I have received item but camera flash was broken and there were two items not available in the packet. I have complaint and I received response from the company. but now they are not taking any action. as it happen on 28 dec.2015. they told me that they will take action within 15 days .

I ordered ideal lady shave product on 1st of feb 2016 .i hav been told i will recieve my product in2 days which i haven't yet.i complaint and called customer cRe more than 10 times today its been 10 days and still i haven't got my product and the customer care ppl laughed at me when i shared my problem.

I ordered a homemate cloth drying rack on 17th jan, 2016 and received it on 21st jan, 2016. But one of its components was missing. I requested a return immediately. Till date i have called at least 10 times but nothing has been done regarding my complaint. I request u to plz return the product and give my money back.

This is MANJU PANDEY b 173 p-3 greater noida 201306
mobile-[protected]

i purchased GLORIA ARTIFICIAL JEWELRY at 5/12/2015 and returned at 6/1/16 due to defect in product.
but till now i did not receive my returning amount i complain 3 times in consumer complaints.in but it was said it will solve but no response.

shocj person are always saying that complain is registered but they are not giving complain...

I ordered Gloria imitation jewelry conbo set on September 2015, As the product i got is defective so i complain for its replacement. Ur executive pick the product within 2 days of complaint but till yet i didn't get any replaced product or cash back...

I bought VLCC item sone pe suhaga after viewing advertisement in TV ( program : SHOP CJ) on date : 11-12th nov .
As per advertisement, the company have promised giving a voucher worth 5000/- and day and night cream. This was never given to me even after continuously complaining and requesting . They even cut my phone or keep my phone on hold for very long ( which made my phone bill even up) .
Please find few of important details :
Company name : SHOP CJ
ORDER NO: [protected]
Order date : 18/11/2015

Hi,

I have purchased "Get Stylish by Creation Plaisir Imitation Jwellery" on[protected] for Rs 1048/-. I returned product as per their refund policy on[protected] via Expressbees (Reverse Pickup), since then I am following up on daily basis on Customer care via phone and mail. But not getting any proper response nor have received my amount yet. Kindly help to refund my amount at the earliest or else I will approach to consumer forum.

Order Details-

Customer Name- Darshana Shah
Invoice Number- CP008061
Order Date- 01/12/2015
Order Number- [protected]
Docket Number[protected]
Product Id-154610

Return Details-

AWB Number- [protected]

Waiting for prompt response at the earliest.

Thanks and Regards-

Darshana Shah
Mob- [protected]

I am jaswant behra m.no. [protected] buy a mobile from shop cj s.no. [protected] which is dead when received at home. I file complaint lot of time they provided me a DOA letter and confirmed me that they send another phone with in 10 days but from last 6 months they only confirm wait sir 5 day, wait 10 days.

I received a gift at my Mumbai address ordered by my mother from Jaipur through Shop CJ. It is a Microne Electric Tandoor. As soon as I used it the fuse of my house got out and we had to face lot of difficulties. I put it on power plug. I did not like this product hence I called on Star CJ call center on 29th-Jan-2016. They directed me to call Microne Service center who said they can not help in cancelling the order you have to call back at Shop CJ. I once again called the call center, they said you will receive a call in 48 hours. When I did not receive any call then I called again on 1st-Feb-2016, then once again I got the response that I will get a call in 24 hours and product will be picked from my place and order will be cancelled. Once again I did not receive the call hence I called back again yesterday and today.

So far there is no solution, this is pathetic service. Please help me.

Order Number is : [protected]
Bill No.[protected]
Dated: 27/01/2016

I have ordered a pink colour medium size long gown on 25 th December but I received another dress in 3XL size. After complaining many times that product has been picked up on 16 th January. Still now I didn't get any call from complaint department that how and when they will refund my money though I have called them many times. They are only giving me times that within 2days they will call me.
Do the needful to refund my money as soon as possible.
Order details- order no [protected] . Cash amount payable is Rs. 748.
S. Roy [protected] picked up my product.
I am Ayesha Khandakar
From Kolkata

I had bought a combo of t-shirts from Shop CJ but got the defect products & requested for refund. They have picked up the Product on 11 th January but still I have not received my refund or any call. Whenever I am trying to contact with them they are disconnecting my call .

I cancelled the order due to late delivery. Since last months i called customer care for 6 to 7 times for refund. Everyone one was saying you wil get call back from our customer executive within 48 hr but i never get a call from shopcj. I am too frustrated now i want my money back. I made a payment throgh debit card.

Providing order details
Order No:[protected]
image
Ambrane P[protected] mAh Power Bank - Blac... Rs 737 QTY 1
Shipping Information
leena lakare
MAHARASHTRA RATNAGIRI b-2 vaibhav vihar comple malnaka ratnagiri 415612 Mobile : +91 [protected]

I placed an order for Maharaja whiteline juicer mixer grinder vide docket no.[protected] on 30.1.2016. I received the product on 1st Feb 2016 at about 6pm. However the product received is of low quality and when I tried to remove juicer from the motor I t could not be removed. Hence it was taken to the shop I t was informed that product is repaired one and there are scratches below the mesh. This proves that product is damaged one . This amounts to deficiency in service and fraud.You are therefore hereby called upon to replace the product. The complaint is made within 5 hours from the receipt of the product i.e. well within time. Advocate Deshpnde.

I have ordered a beauty miracle product kit worth Rs. 1048 which I paid online. The order number was [protected] on 22nd december 2015. The product I received was faulty and damaged, thus I requested return and refund. For return I have lodged request same day in night and again I lodged request 2-3 days after, when third time I lodged request then the courier person came to pick on 6th Jan 2016. I got confirmation call from Shop CJ stating that they are processing refund by either cheque or transfer to my bank account. Till today I have not received any refund nor I received any response from them also during this duration I have called 8 times to customer care number which were mentioned on website every time they ensured a call back in 24 hrs but that never happened. Also an executive committed that I will get refund till 21st Jan then they extended this date to 23rd. I am totally bugged up by them, I have never expected such kind of attitude from a reputed brand. Through this platform I humbly ask shop cj people the reason for delay and I request them to process my refund immediately. Regards, Karuna Shrivastava