Claimed

SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
Quick Links
Statistics
Share
Contacts

File a complaint to SHOP CJ Network

Having problems with SHOP CJ Network?

File a complaint and get it resolved by SHOP CJ Network customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SHOP CJ Network
Customer Service Contacts

SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivmohan Kahar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor customer care service

Address:Mumbai City, Maharashtra

I have sent DOA approved letter from Swipe for replacement of Swipe MTV Slash 3G Tablet at [protected]@starcj.com but still no reply. Please find copy mail sent to [protected]@starcj.com.

Dear Star cj,

Finally today i got the DOA Approved letter from Swipe for replacement of Swipe MTV Slash 3G Tablet.


(See attached file: DOA Approval.pdf)(See attached file: Tax invoice from Starcj.pdf)
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
ashok739
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receving a par of bila blender

I have been purchased a Birla hand blender & chopper through Star CJ Network on[protected].Invoice No.[protected] dated 04/01/2014 and order no. [protected] with one year warranty. Before one year the upper lid of chopper was damaged and I contact the company's mobile which was available to me by Star CJ at [protected] and [protected] whereas on invoice [protected] was not in service. First time at contact they are ready to exchange...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
smitavivek
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given defected and very less produts

Address:Alwar, Rajasthan

I hv ordered jwellery set from star cj in Sep2014 .but when i got delievery the set was toataly different as shown in the show, quality was very cheap and many things were missing and damaged.within half an hour after getting the product i call their customer care executive and tell everything.They gave me a complain no and tell that call will come from their side but it is more than five months no call came from their side.I m regular writing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ritesh_sri
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Starcj do not refunded my money till now

Address:Lucknow, Uttar Pradesh

Hi, i have a complaint against the service from starcj alive. My wife purchased a mobile (order no: [protected]) IBall Andi Tiger phone.the phone was damaged and starcj have the policy to complain before 48 hours and they will refund for that product and when i called them before 48 hours they told me to go to service center and they will replace the phone. when i went there they said its not our responsibility to replace but they gave...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chanpreet70
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no answer from the cusomer service for returning the product

Address:New Delhi, Delhi

I have got a Juicer from Star CJ and its not working at all..since then we have been trying to get in touch with star CJ however they are just asking us to call different numbers and not ready to resolve the concern.. The most pathetic experience of my life.. i'll never ever recommend STAR CJ to any one.. And in case we do not get any revert from them by this week, we will go to consumer court and we will make awareness about the company...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saswati dhal
from Gurgaon, Haryana
Report
Copy

about delivery boy

Address:Bangalore, Karnataka

i m saswati dhal. i have ordered a combo pack from STAR CJ.23rd feb was its delivery date. i had received a message regarding the delivery. delivery boy is LOKESH D. I had been calling him repetedely but he was receiving my call.and when he received he talked to me so rudely.. please do an action against him my order no: [protected] still not get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Usharani A
from Mancheral, Telangana
Report
Copy

star cj fraudulent company

Address:Chennai, Tamil Nadu

I have ordered Aahana set 6 kurtas and received my product yesterday, the quality of the kurta is very cheap so called the customer care fr return and refund process but they simply ignored my complaint. Never seen such a fradulent company who entice thousand of people with all their advertising skill and deliver all cheap and low quality products In the name of discounts. Never will shop again with star cj in my life and going to warn...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shirukand
from Mumbai, Maharashtra
Report
Copy

Cooker purchased from Star CJ (wonderchef) not working properly

Address:Mumbai City, Maharashtra

I had bought a cooker through Star CJ which is promoted by Sanjeev Kapoor. The lid was not closing properly. So Star CJ told me to contact WonderChef. Star CJ just sells and do not give service. I will never buy from Star CJ. I also want to complain about WonderChef. I have not received proper service from them as well. After lodging the complaint, I was told that their person will come to collect the lid in 2 days time. I spoke to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PAM12300
from Mumbai, Maharashtra
Report
Copy

Magic mop repair

Address:Mumbai City, Maharashtra

I have purchased Magic mop from Star CJ in Feb 2014. Now its not spinning since last month. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards, Pravin Maske Mobile-[protected]...
Helpful
3 other people found this review helpful
3 found this helpful
24 Comments
Report
Copy
S
shikhar191
from Mumbai, Maharashtra
Report
Copy

Refused to return and refund

Address:Udaipur, Rajasthan

Dear Sir, I have ordered a product (set of 7 Sarees) from Star CJ, I found the product on[protected] and give the payment. But the product is not as good displayed in TV, Then i will log a complaint on same day to return the product at Star CJ. But there is no positive response from the customer care, I just want to return the Product (order number - [protected]). I am a regular customer of Star CJ, Ordered some products and happy...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pragya027
from Kolkata, West Bengal
Report
Copy

Delivered another mobile phone which not ordered online

Address:Kolkata, West Bengal

I, Prasenjit Saha from Kolkata, booked on 10th feb 2015 zte blade c v-807 phone order no -[protected], cash on delivery mode rs-2799, delivered to me by Gati courier person on 14th feb 2015 at 2.15pm. After pack open it found android phone Swipe konnect3 which i not booking online. After that i lodged a complain on phone no-[protected] & a reply sms send to me that my complain has been registered and soon Star cj request team will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vipin.chaudhary
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Pendinf from 2 Months

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, My name is Vivek Kumar Chaudahry I placed the order with the star CJ Live on 03-Jan-2015 the order no. is [protected] for the combo of three sarees Costing rs.1999 but there was the quality issue its was damaged so i raised the request for the return and requested for my refund. so the courier guy came to pick the product after two days and he took that product. but its been almost 1.5 months but I still have not yet received the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pushpah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque we have not yet received of non delivery of the items

Address:Bangalore, Karnataka

Hi All,


Happy Evening,


This is Pushpa.Harish.Gupta, Order no.[protected] of Rs.1245/- We have received the WRONG
ITEMS ON ON 15.12.2014 after that we have return back the items & against for that we need to
received our amount back right.


Till now we have not yet received the cheque.


We are trying to reach so many people, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manjli
from Gurgaon, Haryana
Report
Copy

Exchange of wrong Product

Address:New Delhi, Delhi

Dear sir, My Order no is - [protected]. I ordered ILO All in one Kitchen Set at 2 feb 2015, and the order delivered at my home on 4 feb 2015, , then i check the product that i found it was wrong at a time i call in star cj customer care they said and registered my complaint on 4 feb 2015, and texts me on mobile on 4 feb 2015 is the complaint is register for cancelling the product and after a two days a person of star cj customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
onlyajayrathore
from Mohali, Punjab
Report
Copy

order not delivered as per commitment

Address:Meerut, Uttar Pradesh

Dear starcj, This is Ajay Rathore from Meerut city, U.P. I had placed an order on Dt.26-01-15 Electrolux 26 Ltr Microwaves with order no. [protected] & docket no is[protected]. I have lot of time called to your customers care no & had words with lot of peoples & senior (Mr. Amit) as well. And complaining about my order. I am continuously saying my order still not delivered. Where is my order & whats the status about...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dimple trivedi
from Mumbai, Maharashtra
Report
Copy

not received the free gifts wid maharaja juicier mixer grinder pathetic

Address:Ahmedabad, Gujarat

I have ordered maharaja jx 102 and receivreceive day but have not received 8 pieces of kitchen set 1 chutny jar and 3 yrs warrenty Before ordering it i have confirmed from star cj cust care twice and they have confirmed that I ll receive free gifts as well but I m shocked to c that such a blunder happened that i have not received any thing. If same was not available y they r displaying on website i Want all the gifts otherwise will go...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanaya Nainani
from Mumbai, Maharashtra
Report
Copy

Did not get all the problems promised.

Address:Mumbai City, Maharashtra

I ordered VLCC slimming and beauty products from star cj online. I did not get the gift voucher of rs5000 and beauty packages, which was just a one day offer. Also a diamond facial kit was absent. I complained to the customer service department and got a call back from a very rude adviser. Shanaya....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhupinder97
from Akhnur, Jammu and Kashmir
Report
Copy

Get Less Artical

Address:Ludhiana, Punjab

i buy magic mop from star cj alive by order no [protected] dated 2.3.14 i got it on 5.2.15 on opening the box i found 2 no less magic mop head but in the adevetising and on booking they said they give 6 no magic mop head wen i call customer care they said that you now you used the product so they can't do anything abt this . i have no complaint abt product but i complaint that they send me less no of magic mop head so pls do nesseary action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Somanath4hr
Report
Copy

Irresponsible & Uncultured Support

Address:Bangalore, Karnataka

Hello

My name is Somanath & I Ordered for a mobile (Optima Smart - OPS 80) with Starcj.com on 24th May 2014 which i received it on 26th May 2014. When i received the product in my hand i found that there was a mismatch in the product and the invoice i received. When i called the owner of the invoice to get my original product invoice he was out of station. I also felt the matter there itself trusting that i can get the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rachna Garg
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer not provided as committed

Address:Faridabad, Haryana

Dear Sir, I had bought Canon Inkjet printer PIXMA MG2570 on 22nd August 2014 through Star CJ Alive via invoice No.[protected]. There was offer for free bag & speakers with it. I had registered with canon for bag on receipt of printer on 24th August as per the procedure told by executive at that time. Since then I am following up for the bag but not yet received, executives were saying to wait for some time. Today I again called...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy