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SHOP CJ Network Complaints & Reviews

3.2
Updated: Jul 26, 2022
Complaints 2026
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SHOP CJ Network reviews & complaints page 76

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A
Adeep Shrivastava
Nov 21, 2014
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Address: Raipur, Chhattisgarh

I had puchased a bedsheet set worth Rs. 2000 and made multiple attempts for refund since it is of very bad quality like handkerchiefs. Now i want my refund. They are cheaters and i will not purchase any products from starcj and will suggest otherothers not to buy from starcj. Its's very disappointing.
customer support has been notified about the posted complaint.
Adeeep,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India
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    R
    Ramashankar sharma
    from Chennai, Tamil Nadu
    Nov 19, 2014
    Resolved
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    Resolved

    Address: Bharuch, Gujarat

    Dear Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I have placed an order for Sunehari Sarees 7 nos. for Rs. 2090/- Order No.[protected] which I received on, 1st November 2014. When I have checked I found 3 Sarees were damaged. I spoke to the Customer care office over phone and he told me that we collect from your home &amp; refund your amount but still date not any one come at my home. I want my amount when he collects from my home. Thanks &amp; Regards Ramashankar Sharma Mob.: [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    customer support has been notified about the posted complaint.
    Hi Ramashankar,

    We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


    Regards,
    Shop CJ India
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      P
      Prakash Gatade
      from Gurgaon, Haryana
      Nov 16, 2014
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      Address: Pune, Maharashtra

      i have purchased a 3Pcs kitchen Combo Set (Order Number : [protected] Date: 13/11/2014) and when got the delivery i found that the Acutal product is different then the demoed product on. TV now i want to return this product and get refund of my money. they are using smart way of cheating customers.. on TV they show grilling of nine pieces and at actual you can't even grill 2 pieces... easy way of fooling people and getting money ...
      customer support has been notified about the posted complaint.
      I had purchase Philips Multimedia Soundbar From Star Cj which is absolutely differet as shown on air. We are not satisfied with product quality . At the time of placing order their representative told us, we can return the product within 2 days but when i requested for the same they denied. They are not cooperative. i swear i cant buy anythinf further from star CJ. They are cheating us.
      Hi Prakash,

      We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


      Regards,
      Shop CJ India
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        K
        Kiran Sood
        from Gurgaon, Haryana
        Nov 16, 2014
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        We had ordered Picasso Roti Maker about 20 days back based on the advertisement seen on the StarCj Alive.We got the delivery within 3 days which was great.But now when we started using it, the performance is not found to expectations and the way things are shown in the advertisement.We have explored all the options but not successful. After discussing with others who got this item the complaint is same i.e. not satisfied. We request that either live demonstration be given to us or the item taken back. Thanks in advance and hoping to get early response. Kiran Sood A-307, Mahindra Apartments VikasPuri, New Delhi-110018 Mobile No +91-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        customer support has been notified about the posted complaint.
        Hi Kiran,

        We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


        Regards,
        Shop CJ India
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          P
          Poonamcsc
          Nov 16, 2014
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Hi I ordered a microwave at the end of October but, still did not receive it. My order number is: [protected], tracking number: [protected] and docket number:[protected]. When I track my order, it always says shipped. So, can I have update On my order please. Thanks Poonam
          Aug 14, 2020
          Complaint marked as Resolved 
          customer support has been notified about the posted complaint.
          How long do u take to reply?
          Very bad serivce. No reply already 48 hours.
          Hi Poonam,

          We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


          Regards,
          Shop CJ India

          Compaint regarding order no. 20141117056726 | Invoice No. 201411170530 Dated 17 Nov 2014

          Hello Sir/Ma'am, I have purchased Slim Beauty fitness Massager order no. [protected] | Invoice No.[protected] Dated 17 Nov 2014 and the belt is not working now. Please do the needful at the earliest.

          Stop Unwanted Promotional SMS

          SHOP CJ — Unwanted Promotional SMS,
          I dont want any SMS, Just Unsubscribe my number from that([protected])
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            A
            archana.gold
            from Mumbai, Maharashtra
            Nov 12, 2014
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            I am fed with the services of star cj alive this company is a big lair I bought induction cookware combo but in this combo induction cooker is not induction base they send me normal one I complaint about this several times they give deaf ear to this and not exchangeing it. I will never buy anything from starcj again and tell every everybody about this. archana [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Hi Archana,

            We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

            Regards,
            Shop CJ India
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              K
              karankhanna12
              from Mathura, Uttar Pradesh
              Nov 10, 2014
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              Irrelevant dated being displayed

              Address: Gautam Buddh Nagar, Uttar Pradesh

              yesterday i was watching savdhan india up fight back now episode The fall of a noble profession. Dates being shown are irrelevant. dates which are shown are yet to come. i have screen shot of that as well. i am disappointed how can these dates being shown. Now i am worried whether the content of show is real or fake. i want answer on this. karan Khanna...
              +1 photos
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              D
              Dilip Darji
              from Ahmedabad, Gujarat
              Nov 10, 2014
              Resolved
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              Resolved

              Address: Kheda, Gujarat

              I had ordered one smartab Android tablet 7 on 26/10/2014 this product show in star cj live 2 on my vediocon d2h line this product show with gift articles extra 1 keyboard with 1cover 2 speaker's and 1 tuch pen. I have received only smartab Android tablet and I complain on 30/10/2014 but above gifts article not received till date it is more than 10 day. So please do the needful. Thanks Dilip Darji
              +2 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              customer support has been notified about the posted complaint.
              STAR CJ - order no.[protected] added gifts not received

              I had ordered one smartab Android tablet 7 on 26/10/2014 this product show in star cj alive 2 on my vediocon d2h line this product show with gift articles extra 1 keyboard with 1cover 2 speaker's and 1 tuch pen. I have received only smartab Android tablet and I complain on 30/10/2014, 10/11/2014 but above gifts article not received till date it is more than 20 day. it is frod with customers
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                S
                SUGORA
                from Baramati, Maharashtra
                Nov 10, 2014
                Resolved
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                Resolved

                Dear Sir, I have placed an order for Sunheri sarees 7 nos. for Rs.2090/- Order No.[protected] which I received on, 28th October 2014 around 7.30 Pm. vide Invoice No.[protected] When I checked it today I found one saree is damaged. I spoke to Mr.Nilesh over phone and he told me that some body will call after 48 hours and I will get the replacement. so for replacement has not arrived. Please arrange for the right replacement of the saree at the earliest. witth regards H.S.Govardhana Rao Ph: [protected] No.167, Pranavatmika, 8th cross, 2nd main Kumaraswamy Lay out II Satge BENGALURU-560078
                +6 photos
                Aug 13, 2020
                Complaint marked as Resolved 
                customer support has been notified about the posted complaint.
                STAR CJ has just sene a mail that they are lloking in to it. But even after 15 days no action for replacement.
                SINCE NO ACTION SINCE 21 DAYS I REQUEST THAT THE AMOUNT PAID BE ME MAY PLEASE BE REFUNDED
                Hi Sugora,

                We apologize for the inconvenience caused, we hope your issue is resolved. And
                still if you are facing any trouble you can get back to us any time.

                Thank you for choosing Shop CJ.


                Regards,
                Shop CJ India
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                  T
                  Tincy Cj
                  from Dehra Dun, Uttarakhand
                  Nov 8, 2014
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                  Address: Bangalore, Karnataka

                  I ordered vlcc product from star cj . My docket no.[protected]. The agent told me that I will get the product in 2 business days. However, I dont receive the product in two days and do I wanted to check the status. I called the customer service but the agent said it will take another 4 business days to reach me. I was annoyed, they give wrong information when taking orders. When o called the courier guy, he refused to deliver the product . This is s horrible place to shop from. This brand is dishonest. Pathetic service. I will never recommend STARCJ to anybody. They are the worst
                  Hi Tincy,

                  We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

                  Regards,
                  Shop CJ India
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                    A
                    Aimy22
                    from Gurgaon, Haryana
                    Nov 8, 2014
                    Resolved
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                    Address: Faridabad, Haryana

                    Dear Sir, I had booked an Order on11/10/2014 Electrolux Microwave as order no. [protected]. The same has been dispatched by you on 12/10/2014. Docket No.[protected]. But till date I had not received the Product. I have been calling the No. given by your executives a numerous of time but no response. Even your executives makes conference call with dispatch team & they also assured me that I will get the product next day 100% I had also mailed them 4 Times. But till date not received any reply. Even their Executives are misbehaving with my family members.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
                    Dear Sir,

                    I had booked an Order on11/10/2014 Electrolux Microwave as order no. [protected]. The same has been dispatched by you on 12/10/2014. Docket No.[protected].

                    But till date I had not received the Product. I have been calling the No. given by your executives a numerous of time but no response.

                    Even your executives makes conference call with dispatch team &amp;amp; they also assured me that I will get the product next day 100%

                    I had also mailed them 4 Times. But till date not received any reply. Even their Executives are misbehaving with my family members.
                    Hi Aimy,

                    We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


                    Regards,
                    Shop CJ India
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                      A
                      Aimy22
                      from Gurgaon, Haryana
                      Nov 8, 2014
                      Resolved
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                      Address: Faridabad, Haryana

                      Dear Sir, I had booked an Order on11/10/2014 Electrolux Microwave as order no. given above. The same has been dispatched by you on 12/10/2014. Docket No.[protected]. But till date I had not received the Product. I have been calling the No. given by your executives a numerous of time but no response. Even your executives makes conference call with dispatch team & they also assured me that I will get the product next day 100% But everything in vain. I had to give this product as Diwali Gift to my Sister. I feels, Like I had ordered Amrit to Lord. So that I can live forever. Is this kind of services you used to give your customer. Sorry to say its Pathetic. Neither your Executives capable to deals with Clients.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      customer support has been notified about the posted complaint.
                      Hi Aimy,

                      We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


                      Regards,
                      Shop CJ India
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                        R
                        Rajeev Nanu Kurup
                        from Mumbai, Maharashtra
                        Nov 7, 2014
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Dear Kenny Shine, Congratulation for boarding Star CJ as CEO, sorry for putting a complaint with your company as your representatives are giving false commitments & cheating the customer . I had purchased some facial kit in the month of August 2014 with a opffer of getting a gift voucher of 4000/ Rs. which is yet to be delivered. Customer call centre is busy in misleading us with giving date by date & telling us that our head Mr Khanaya will cal us back on the dispatches. I had made complaints on 20/08/2014 /04/10/2014 & recent one with Mr. Shubam Kumar with complaint number[protected]. I request your quick action on this for further bussiness.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.
                        Star CJ, I am very sorry for putting a complaint as your representatives are giving false commitments and cheating the customer . I had purchased some VLCC facial kit (order no. [protected]) on September 23, 2014 with a offer of getting so many free gift along with a gift voucher. But when I open the goods (It was a big box) after delivery I saw that big box contains another two box of which one box completely blank and other one contains which main facial items along with free pedicure kits.

                        I was complained that four items are missing. 1. Strawberry peel off mask 2. VLCC Kajal, 3. Hair band and 4. Gift voucher. Next day one person from STAR CJ call me to know about my complain and inform me that missing items will be send by 2-4 days.
                        But another surprise was wait for me that when I received next delivery (that was also comparatively large box) I surprised to see that it contains only hair band which was also not similar items which showed in the TV show.
                        Hence once again I complained for other items. But there was no response from CJ's end. I once again complained and today one lady call me and say that she will send only gift voucher. When ask about the other items she inform rudely that she only know about gift voucher.

                        Anyway, I will wait for some time and complain to consumer cell.

                        In the mean time I request every body not to buy any things from Star CJ (a cheater).
                        Hi Rajeev,

                        We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

                        Regards,
                        Shop CJ India
                        Star CJ may write as follows:

                        Hi Rajeev,

                        We are very happy that your experience was not up to your expectations as usual like other customers . We are eager for a chance to cheat you better in future.

                        Regards,
                        Shop CJ India
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                          A
                          ANJU SIDHA
                          from Coimbatore, Tamil Nadu
                          Nov 6, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Hi, I had ordered one SunFlame Gas StoVe Burner on 21st october by the name of Mr, Avinash Sidha(Regsterd Mobile NO :-[protected]), After so many complaints on customer care:-[protected], we recived product on 31st october but that's wrong product i.e :-ELECTROLUX MICROWAVEN OVEN 20Ltr . we immediately informed to customer care regarding the wrong product delivery... Till date we are contonuosly complaining to customer care that we want our desired product but thaey are not able to provide and not even behaving properly. So please requesting you to help us on this matter. this type of response is affecting your performance as well. Mobile No :-[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
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                            V
                            vikask83
                            from Mumbai, Maharashtra
                            Nov 5, 2014
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            ________________________________________ From: Vikas Kapoor [[protected]@sahpetroleums.com] Sent: Monday, September 29, 2014 11:32 PM To: StarCJ Response; [protected]@nsatradex.com Subject: Defective Product Delivered - Order No[protected] Dear Manager I had ordered for the subject Item on 19 Sep 14, the same delivered to me on 29th Evening ( after 10 days), when i checked the product, i found that the product is not as per shown on site. it has manufacturing defect like, different colour thread is appearing in middle of bottom fabric, plain neck space is not given on suit fabric, length also seems to be short. Finishing is not at all found in any corner of fabric. On worst, when I contacted customer care to know the return / Exchange process, they told me that you are now bound for the product, and if you have any query, you should contact directly to vendor, Star CJ does not have any matter on this. Pls be noted that I had given the order to Star CJ, keeping in view of Star CJ goodwill & Mkt reputation, But now I m being forced to tackle with the Star CJ Vendor Directly . Why it is so??????? This type of worst service is not expected from such a brand like Star CJ. Kindly look into the matter & do the needful, as I can not take this type of defective material after paying full Money. Regards Vikas Kapoor Email Id: vikaskapoor<mailto:[protected]@sahpetroleums.com>@<mailto:[protected]@s... roleums.com>sahpetroleums.com M- [protected] / [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            customer support has been notified about the posted complaint.
                            Hi Vikas,

                            We have refunded the amount on[protected], let us know if you face any issues, we regret for delay, hope to serve you soon.

                            Regards,
                            Shop CJ India
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                              Lovlesh Dwivedi
                              from Bhopal, Madhya Pradesh
                              Nov 5, 2014
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                              Address: Bhopal, Madhya Pradesh

                              We received a product - New PN Diamond 4 pcs Non stick Pan from Star CJ (R. Shantilal Network Private Limited) on 1st Nov 2014 which was damaged and we called up many tiimes on Star CJ customer care and Domul Traders, Mumbai office but they told me to send the damaged Pan back to Mumbai office BEARING COURIER expenses.. Why should we bear the charges and as per your customer care suggestions that if Domul Traders can get the pics of the damaged product they can take the Pan and return with the new one, the concerned person at Domul Traders Ms. Manju bluntly refused that its not in our policy and is not possible.. Kindly help in this regards for better service relations too.. Thanks and regards.. Lovlesh Dwivedi [protected] [protected]@yahoo.com
                              customer support has been notified about the posted complaint.
                              Hi Lovlesh,

                              We apologize for the inconvenience caused, we hope your issue is resolved. And
                              still if you are facing any trouble you can get back to us any time.
                              Thank you for choosing Shop CJ.

                              Regards,
                              Shop CJ India
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                                Munish Chotu
                                from Nalagarh, Himachal Pradesh
                                Nov 5, 2014
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                                my order No. is [protected]. And i receive courier when i open take it home and start microwave its not in working condition and i give many complaint but no action taken. in life i first time take a online delivery and it was my very bad experience. i again request you plesae replace my order. SEEMA DEVI [protected], [protected]
                                customer support has been notified about the posted complaint.
                                Hi Munish,

                                We apologize for the inconvenience caused, we hope your issue is resolved. And
                                still if you are facing any trouble you can get back to us any time.
                                Thank you for choosing Shop CJ.


                                Regards,
                                Shop CJ India
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                                  r.k.lall
                                  from Gurgaon, Haryana
                                  Nov 5, 2014
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                                  Address: New Delhi, Delhi

                                  I placed order number[protected] ORDER NO [protected] on 18th oct 2014 and got message on the same day that my order has been shiped.I am still waiting for the order to be delivered and contact of Korean courier is also busy entire day. If your company is unable to fulfil order then you should not advertisement so much and cheat people... r.k.lall [protected]
                                  customer support has been notified about the posted complaint.
                                  Hi Ravi,

                                  We apologize for the inconvenience caused, we hope your issue is resolved. And
                                  still if you are facing any trouble you can get back to us any time.
                                  Thank you for choosing Shop CJ.


                                  Regards,
                                  Shop CJ India
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                                    prashantrohit2
                                    from Delhi, Delhi
                                    Nov 5, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear sir i had purchased online microwave on 23th oct 2014 (delivery date) and the problem is occurs from same day and your executive visit at my place on 27th oct 2014 and he told me that the microwave not working and it required replace. Please suggest from where i can replace the microwave.you are requested to please arrange the help from your side ASAP Aside: i am yet to receive the bill. Regards Ajit Kumar(customer) [protected]/[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    customer support has been notified about the posted complaint.
                                    Hi Prashant,

                                    We apologize for the inconvenience caused, we hope your issue is resolved. And
                                    still if you are facing any trouble you can get back to us any time.

                                    Thank you for choosing Shop CJ.


                                    Regards,
                                    Shop CJ India
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                                      getrajeev02
                                      from Sikar, Rajasthan
                                      Nov 4, 2014
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Haryana

                                      I placed order number [protected] on 27th oct 2014 and got message on the same day that my order has been shiped.I am still waiting for the order to be delivered and contact of Korean courier is also busy entire day. If your company is unable to fulfil order then you should not advertisement so much and cheat people. thanking you Mrs.Akansha Saxena ([protected])
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      customer support has been notified about the posted complaint.
                                      Hi Rajeev,

                                      We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


                                      Regards,
                                      Shop CJ India
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