SHOP CJ Network Complaints & Reviews

Dear Sir / Madam,

Hi, this is Pradeep Sahu from Mumbai. I'm writing this to suggest me and help me out.

I want to lodge an complaint against Star CJ a online shopping channel which shows its products in all the television now in all the homes.

I had ordered a Puma shoes with 8 other items which cost was Rs.3199, I had order on 31st Dec'2014, for which I had also received confirmation thru sms on my cell with an order no. - [protected] with docket no.[protected] which was delivered on 3rd Jan'2015, but I found the size i.e 9 No. shoes, slippers & floaters are not fitting to my legs which was delivered to me.

Then I called Star CJ customer care to change the delivered shoes, slipper & floater with a bigger one i.e 10 No. size on 3rd Jan'2015 itself, but Star CJ delivery person brought the same size i.e.9 No.with the docket no.[protected] on 7th Jan'2015.

Then again I called on 7th Jan'2015.Star CJ customer care to say that you have delivered the wrong size, not the size which I asked for, on reply to this Mr.Lokesh / Mr.Aditya and two more guys don't recall the names, they said that we have registered your service request & complaint as well and we also ensure you that we will change the product within two working days and the your problem will also be answered by our customer care persons by 2 working days, but till date I have not received any call nor my product has been replaced by Star CJ.

I request you to help me out for making further procedures for lodging complaint against Star CJ & now I want my money back as well and also the compensation against the harassment from these guys till date.


Thanks & Regards,
Pradeep Sahu.
+91-[protected] / [protected]

Hi Sam,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Sareen,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Jaagu,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Adeeep,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Ramashankar,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

I had purchase Philips Multimedia Soundbar From Star Cj which is absolutely differet as shown on air. We are not satisfied with product quality . At the time of placing order their representative told us, we can return the product within 2 days but when i requested for the same they denied. They are not cooperative. i swear i cant buy anythinf further from star CJ. They are cheating us.

Hi Prakash,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Kiran,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

How long do u take to reply?

Very bad serivce. No reply already 48 hours.

Hi Poonam,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Compaint regarding order no. 20141117056726 | Invoice No. 201411170530 Dated 17 Nov 2014

Hello Sir/Ma'am, I have purchased Slim Beauty fitness Massager order no. [protected] | Invoice No.[protected] Dated 17 Nov 2014 and the belt is not working now. Please do the needful at the earliest.

Stop Unwanted Promotional SMS

SHOP CJ — Unwanted Promotional SMS,
I dont want any SMS, Just Unsubscribe my number from that([protected])

Hi Archana,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Regards,
Shop CJ India

STAR CJ - order no.[protected] added gifts not received

I had ordered one smartab Android tablet 7 on 26/10/2014 this product show in star cj alive 2 on my vediocon d2h line this product show with gift articles extra 1 keyboard with 1cover 2 speaker's and 1 tuch pen. I have received only smartab Android tablet and I complain on 30/10/2014, 10/11/2014 but above gifts article not received till date it is more than 20 day. it is frod with customers

STAR CJ has just sene a mail that they are lloking in to it. But even after 15 days no action for replacement.

SINCE NO ACTION SINCE 21 DAYS I REQUEST THAT THE AMOUNT PAID BE ME MAY PLEASE BE REFUNDED

Hi Sugora,

We apologize for the inconvenience caused, we hope your issue is resolved. And
still if you are facing any trouble you can get back to us any time.

Thank you for choosing Shop CJ.


Regards,
Shop CJ India

Hi Tincy,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Regards,
Shop CJ India

Dear Sir,

I had booked an Order on11/10/2014 Electrolux Microwave as order no. [protected]. The same has been dispatched by you on 12/10/2014. Docket No.[protected].

But till date I had not received the Product. I have been calling the No. given by your executives a numerous of time but no response.

Even your executives makes conference call with dispatch team & they also assured me that I will get the product next day 100%

I had also mailed them 4 Times. But till date not received any reply. Even their Executives are misbehaving with my family members.

Hi Aimy,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Hi Aimy,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Star CJ, I am very sorry for putting a complaint as your representatives are giving false commitments and cheating the customer . I had purchased some VLCC facial kit (order no. [protected]) on September 23, 2014 with a offer of getting so many free gift along with a gift voucher. But when I open the goods (It was a big box) after delivery I saw that big box contains another two box of which one box completely blank and other one contains which main facial items along with free pedicure kits.

I was complained that four items are missing. 1. Strawberry peel off mask 2. VLCC Kajal, 3. Hair band and 4. Gift voucher. Next day one person from STAR CJ call me to know about my complain and inform me that missing items will be send by 2-4 days.
But another surprise was wait for me that when I received next delivery (that was also comparatively large box) I surprised to see that it contains only hair band which was also not similar items which showed in the TV show.
Hence once again I complained for other items. But there was no response from CJ's end. I once again complained and today one lady call me and say that she will send only gift voucher. When ask about the other items she inform rudely that she only know about gift voucher.

Anyway, I will wait for some time and complain to consumer cell.

In the mean time I request every body not to buy any things from Star CJ (a cheater).

Hi Rajeev,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Regards,
Shop CJ India

Star CJ may write as follows:

Hi Rajeev,

We are very happy that your experience was not up to your expectations as usual like other customers . We are eager for a chance to cheat you better in future.

Regards,
Shop CJ India

Hi Vikas,

We have refunded the amount on[protected], let us know if you face any issues, we regret for delay, hope to serve you soon.

Regards,
Shop CJ India

Hi Lovlesh,

We apologize for the inconvenience caused, we hope your issue is resolved. And
still if you are facing any trouble you can get back to us any time.
Thank you for choosing Shop CJ.

Regards,
Shop CJ India

Hi Munish,

We apologize for the inconvenience caused, we hope your issue is resolved. And
still if you are facing any trouble you can get back to us any time.
Thank you for choosing Shop CJ.


Regards,
Shop CJ India

Hi Ravi,

We apologize for the inconvenience caused, we hope your issue is resolved. And
still if you are facing any trouble you can get back to us any time.
Thank you for choosing Shop CJ.


Regards,
Shop CJ India