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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 74

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A
Anurag A. Kesarwani
from Nagpur, Maharashtra
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Very poor quality product received

Address:Aurangabad, Maharashtra

i ordered sadis (sari)from adah.that i received too.but quality of fabric is very very poor. It is very thin and nor at all wearable. I complained to star cj .and asked for return. But they told there is no return policy regarding quality of product. Even i told them dont give money back, adhust it with any other product .they clearly denied and my request was discarded. since i was regular customer of star cj and online shopings.this was...
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Tushar Savani
from Ahmedabad, Gujarat
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Refund amount

Address:Ahmedabad, Gujarat

Dear Team, This mail will speak about the kind of commitments & customer service have in your company. With these kind of delays, your company has no right to run, rather it should shut its doors immediately. We order jewelry items on 25th Jan 2015. But as per your television quality & present quality are different and also two damage items in box. As per your customer care executive we don’t able to refund amount so please...
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N
nileshyt
from Mumbai, Maharashtra
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Refund for my order

Address:Mumbai City, Maharashtra

I had ordered a jewellery set which was of not good quality thus I returned to them back but since I had paid cash on delivery thus I asked for refund which they said it will come by cheque. after following with them for many times in a month, now they are saying that the cheque has been dispatched by Vichare courier docket number 187263 but Vichare courier is saying they haven't received any such docket and asking for 19 digit bar code.br...
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L
Lilliana83sha
from Delhi, Delhi
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Did not get delivery

Your service is terrible. The order placed by me was not delivered at all and eventually cancelled. The docket number given was a fake one as bluedart continued to show no such docket error message. I will never shop from this ecommerce website again. Although I am glad that I did not receive the order at all instead of receiving junk. And no use telling me that I was not at my place during delivery as I definitely have very strong reasons...
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S
sndp80
from Mumbai, Maharashtra
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kenstar juicer

Address:Mumbai City, Maharashtra

Two months back i have ordered online juicer kenstar yuva plus juicer after one week coupling has broken down asked customer care according to manual called them after three smses engineer came after that i made 10 smses but nothing has happen.i feel very bad on my mistake that i will not make again buying products online.and second thing i learnt from this that videocon is only on selling and not for loyalty....
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S
Somen Sadhukhan
from Gurgaon, Haryana
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PRODUCT CONTENT MISSING

Address:New Delhi, Delhi

Sir/Ma'am, On 3rd january, 2015 I ordered item code:145357/colour: none/size: none /Sku: 001/item name: Prestige omega deluxe 3 pcs Byk Set (with outer lid) . In accordance to the commercial shown on channel STAR CJ ALIVE, the combo consists of a tava, a fry pan and a kadhai with free outer lid pressure cooker. The order was delievered on 5th january, 2015. But the pressure cooker was missing in it. I complaint for the same on 5th january,...
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J
Jatin Kumar Pahuja
from Etawah, Uttar Pradesh
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wrong size of delivery of shoes

Address:New Delhi, Delhi

Dear all, This is to inform that I have ordered lotto shoes combo my order no is [protected] name of jitin pahuja it was delivered all wrong sizes, when I saw this ad on TV I place my oder they said UK 10 no size not available I said ok delete my order i[censored] can't have size then cancel my order they said ok sir, next day I got a msg from starcj sorry for inconvenience u can place u r order again then i call again they said ok will take...
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R
Ruchi Dalal
from Chandigarh, Chandigarh
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Complain regarding services

Address:Bharuch, Gujarat

Respected Sir/Madam, I want to inform that I purchased 26 ltr Electrolux Microwave dated on 6th jan 2015; worth Rs 7490/-. On 14th jan 2015, my microwave stopped working due to some fault. I filed complain to Electolux service center. But no action was taken from customer care service of Electrolux. I complained again on 16th jan, 2015 in morning and again complained in evening. But till 12:15 pm, on 17th jan 2015. I also filed complain...
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A
amitk76
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELIEVERED WRONG ITEM

Address:Visakhapatnam, Andhra Pradesh

I ORDERED VLCC FACE PACK ON 09 DEC 14 BUT HOWEVER I WAS DELIEVERED SLIM PACK WITH ORDER NO [protected] AND ITEM CODE[protected],[protected] DESPITE MAKING SEVERAL COMPLAINT ON CONSUMER NUMBER, I AM STILL FACING THE GRIEVANCES. CUSTOMER : TANUJA...
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A
AbdulRahim Bagwan
Jun 24, 2021
This thread was updated on Jun 24, 2021
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over showing of savdhaan india

Address:Mumbai City, Maharashtra

Now a days the show ''savdhaan india" is over showing or telecasting. Showing of once or one case is inuf.but now it is showing more than 5 show.this can be leads to bad effect on our new generation.so please please...I request you to stop over showing of savdhaan india. Thanking you, Rahim bagwan. [protected]/...
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H
Harshada2015
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding exchange

Address:Nagpur, Maharashtra

I ordered vlcc set worth 1400/- and the product which got dileverd is not as mentioned in the ad. The cj team is the worst experince to start with. The worst tele shopping experince ever. I wanted to exchange the product but to no avail. And the people in the call centre are illeterate.. especially Ms. Ruksar khan. Bad experince....
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R
rushi28
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and no response for exchange

Address:Mumbai City, Maharashtra

Hi I ordered vacuum bags on 30.12.2014 and got delivered on 2.01.2015 we called within 48 hours for exchange but no one is ready to help We spoke to TL named Siddharth Prajapati he assured we will get resolution but no one willing to exchange. So please help in getting the product exchanged Order no.[protected] and bill no.[protected] My email address is [protected]@gmail.com contact no. [protected]...
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P
parul061
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not happy with your services...need replacement

Address:New Delhi, Delhi

I bought a Datawind tab from you and there is some problem with touch, i called your customer service and had a words with Datawind backed team but didn't get any solution. As there is some manufacturing defect so i need replacement. i already had a word with one of your agent yesterday night who assured me about replacement but today I got a call from your and datawind backed team they were not ready to replace.. Now it's not my problem...
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R
rs0703
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"Disgusting servie" is too small a word for these THUGS

Address:New Delhi, Delhi

ufff... I don't know from where to start... These guys hav given the worst online shopping experience to me... I'm a frequent online shopper but this experience... i'll never forget.. They don't know even the basics of after sales service. The customer care executive was toooooo rude. He was literally shouting on my dad.. I was shocked to hear that they don't care if the customer is satisfied with the product or not. I think they don't know...
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Trisha Singh
from Mumbai, Maharashtra
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Taken back the product & no Refund after 1 month & so may follow ups.

Address:Jaipur, Rajasthan

My order number is [protected]. I made payment through COD & after receiving the product i made a request for return. The guy who came for the pick up has been taken back the product & gave me a receipt no.[protected] but almost 1 months passed and i have not yet received my amount. Also whenever i make call on call center (at [protected]) they use to tell me that the complain has been launched and i will receive my refund...
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S
Sampada Sankpal
from Nagpur, Maharashtra
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not received complete package of products

Address:Satara, Maharashtra

VLCC kit was ordered of Rs1365. Did not get all the 9 free gifts. received the kit, VLCC voucher, facewash and polybands only. remaining 6 gifts not received yet. bill no:[protected] date: 19/12/14 order no: [protected] docket no:[protected]...
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B
bhashit
from Ahmedabad, Gujarat
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got cheated and no response from star cj

Address:Ahmedabad, Gujarat

Dear Sir / Madam I booked my order on date of 26 december to see it on television..got delievery on 29th december..but it's not exacltly seen on television..in television colors are darkish and thickness is good..but in my product pink and blue color lighter nd metirial is very poor quality also cloth metirial quality is very low wrinkels comes on clothesdate of delievery in television set it looks nice but when i get product in my...
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A
adarsh r shenoy
from Kayankulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic & poor response for giving refund

Address:Bangalore, Karnataka

order number [protected]- received defective sarees in oct 14 & i have returned back the saress & i was told that refund cheque has been sent to me, which i have not received till date. It is more than 2.5 months till now & customer care response is pathetic. i strongly recommend other consumers not to buy anything from star cj as they are cheating & will publish the same in other websites as well & take up with consumer...
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R
rabi manik
from Sangamner, Maharashtra
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Defective peice of TAB received from star CJ

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir, I have procured yesterday one TAB at Rs 4799 on COD payment term. After receiving same, when i checked the product the front speaker of TAB is not working. I tried to contact customer care and your complain contact no [protected] to raise the complain, but unfortunately i could not find any result. My humble request you to change this product or return my amount at the earliest. I am facing first time with STAR CJ, this...
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I
ilachishah
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product is not as given in order

Address:Mumbai City, Maharashtra

i hv booked one datawind tablet with o.s android 4.4 but the product recived which is not as shown in your t v ads pl don't cheat with your customer your staff is so rude they are not even ready to listen our complaints specially mr imran please exchange our product or refund our money as possible as earlier my mobile no is [protected] otherwise i will go to media and consumer court for this...
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