SHOP CJ Network Complaints & Reviews

I have purchase body shaver I received it on 26.08.2014 on 26.08.2014 I made complaint in 4 hrs that is is not getting on I am using new 1.5 volt two cell customer care dept. some time asking to fax invoice, some time not replacement I want new replacement against this item because it is not working otherwise consumer forum is the next way ... shailendra soni +91-[protected]

DEAR SIR, HERE BY PL.NOTE THAT RECENTLY I HV PURCHASE Maharaja JMG Real JX-207 From STAR CJ through online phone booking on dt.30.05.2014. pl.note following sales invoice detail Star cj invoice no.[protected] date:30.05.2014 item code:134447 i would like to take cash back due to poor working of it.So pl.do the need ful for the same immediatly. pl.reply soon. regds, prakash padhiyar [protected]

purchased a Datawind tab 7c+ for my son, got the delivery on 09/08/2014. Following are the issues: Calling facility not working- On making a call, the tab hangs. On receiving a call the tab hangs. Most of the applications are closed unexpectedly. Battery lasts for max 1 hour. The order details are [protected] item code[protected]. The executives provided the number of Datawind company, which I do not want, I wanted the return of the product as I filed the complain with in 48 hours of the delivery of the product.

I had placed an orderd of 7" Datawind Tab Dule sim, Dule camera as stated in star cj show on 13/08/14.But at the time of delievery of Tab on 20/08/14 he Tab which I had Placed anorderd of 7" Datanwind Dule sim, Dule camera as stated in star cj show is not despatched by the StarCj. Com.It was single sim, single camera and both touch screeen as well as Keyboard found broken.On the day of 20/08/14 An new piece of single sim, single camerawhich
is not fair and tottaly cheeting and fraud.in view of the above you are requested to please sent an 7" Datanwind Dule sim, Dule camera as stated in star cj show is not despatched by the StarCj. Com at earliest or otherwise refund the amount.
I shall everbe great thankful to you for this act of kindness.
Tanking you in anticipatiopn please


Yours Sincereilly.
(Harikrishan Lal)

Sir, I have booked the above item on phone three days back however, it is not received till date. My details are as under: Rameshchandra I. Bhavsar 3, Anand-Kalyan Flats. Opp. Ozon Angan Flats, Nava Vadaj, Ahmedabad. I have booked this on C.O.D. Will you please be kind enough to tell you how to track my above order/ or When I will receive the same?

I HAVE PURCHASED A CANON PRINTER WHICH ORDER NO. WAS [protected]. I RECEIVED THE ORDER AFTER 2 DAYS BUT ALONG THE PRODUCT THE FREE GIFT, A BAG WAS NOT DELIVERED I HAVE ALREADY INFORMED THIS, TO TANVEE MADAM, CONTACT NO:[protected]. ON DATED 17TH AUGUST A SMS I RECEIVED THAT THE PENDING DELIVERY ( FREE-GIFT) WILL BE DELIVERD WITHIN 4 WORKING DAYS. BUT STILL THE FREE GIFT NOT YET DELIVERD TO ME.SO PLEASE LOOK IN THIS MATTER .

Dear Sir, Myself Mrunal M. Shah, ordered Sanjeev Kapoor Essenza induction base nonstick cookware set on “Star CJ Alive” on 15th August via telephone. Unfortunately they delivered the wrong product i.e. Ballarini new spice magic non stick set on 20.08.2014. Bill No.:[protected] Order No.:[protected] Immediately on 20.08.2014 we call on their customer care Number and they told us to revert in 2 days after checking the call recording. But we didn’t get any revert from them. Thus, we called again on 22.08.2014. But now they are not agree to change the product as per we ordered. Moreover they are not ready to provide call recording detail too. This is very bad experience and we felt cheated through Star Cj Alive. Please help me out on the above matter. My contact no. is [protected]/[protected]. Looking forward to your support and kind help. Yours faithfully, Mrunal Shah (Customer)

It was my worst day that I had ordered on STAR CJ. My order no. is [protected]
I am fed up of calling STAR CJ and wasted my lots of balance to get information about my product. I had ordered product of SUNFLAME 4 gas burner auto ignition.
I had complained 5 times as i ordered on 2 AUGUST and its now already 22 AUGUST as the actual time period was of 5 working days.
Even my complain was taken on special basis for thrice but bullshet even not a single time they replied.
I want positive reasult of my complain not a result of investigating order, because its already 15 days of my complains.

order no. [protected] dated 17 aug 2014docket no.[protected] dated 17 aug 2014 i had called company member and complained for it he said that he will talk to his senior and will changre the size before placing the order i asked that if ican change the size and company member whom italked at no. [protected] he asshured me to change sizeif it not fits properly

Dear Star CJ, My order no : [protected]. My younger brother had order a gift to our sister for rakshabandan on 13th Aug 2014 & your team had confirmed to deliver on 19th Aug 2014. We had received sms confirmation on 19th with delivery boy detail with contact that he will deliver by today itself. My brother had contacted him so that he confirmed to give gift at 8:30pm near nalasopara station. my brother visited there & tried to reach that delivery boy. Delivery boy said he had kept gift at office & we have to collect from there & gave a wrong detail of address. My brother tried to search address but couldn't found it. When my brother tried to call delivery, he start abusing him which is not acceptable. Delivery boy no : [protected]. Request you kindly revert me with an solution else i have to speak to higher authority. My email Id : [protected]@gmail.com

I have purchased electrolux microwave on 30 july, i have received the microwave aFtEr 4 days. Without free gifts amd after calling n number of timEs Havent received the free giFtS .its more than 20 days now. If I call cUsToMer care..i get standard answer its On way..the PersoN named akash acT funny and didnOt transfered calL to senior Aftr i rePeaDetly saying this.

I purchased a atom collier from star cj after seeing a add to television. The product i got was defective, motor of cooler was not working at all. Moreover they are showing in add of the product that wind blow of the collier is up to 12ft but in actual wind blow is only up to 4feet. star cj cheated on us and we demand strict action against the company as there are breaking trust of the community of the customers from online shopping.

I ordered with Star CJ and my order no. is [protected]. The order was incomplete as the products, mentioned on the invoice was not available in the packing. On complaining the company makes useless excuses to refute the complain and cheat the consumer.

Purchased ubislate 7cz new smart phone through starcj on 16.8.14. On inserting the sim the phone is not working.the star cj and the mobile datawind company both are not responding properly. I want the mobile either to be replaced or the money given back.

I have purchased Lava Velo+ Tablet from Starcj last year. Since it was not working properly, i sent the product to Lava service centre. Lava company gave me the DOA letter for the Refund of money. i sent the scanned copy of DOA letter to [protected]@starcj.com as guided by the customer executives. Even after 5-6 days of my mail, i havent received any call from starcj regarding the procedure of replacement/Refund. i called for more than 15 times to customer care service of starcj, but every time they kept on assuring that i will receive a call within 24 hours. But still i havent received any call, neither any support from starcj. kindly take some necessary actions as early as possible.

Hi, I have bought 4 burner sunflame gas stove in mid of July. I have received the product, however the invoice was missing. I have repeatedly called the customer care, and every time time either the say the mail I'd was wrong and I would get the invoice within few hours, but sadly I have not received it till now. I even tried to talk to some senior executive, but my call was put on hold for good 15 mins and no one responded. I am not sure why simply sending an email takes so much time. Request you to either send the invoice to my mail ids or send a hard copy to my billing address asap. I am sorry to say that I had pathetic experience shopping with starcj, pls ensure that I am send the invoice at the earliest, failing which I would be forced to take legal action. Regards Farhan Naqvi

Sir,
I am writing this mail to you, with regards to a product which i
bought from Star CJ website 4 days ago.
I had placed an order for a pair of bedsheets(Item code - [protected])
for Rs 1599. I had placed an order for the same, after seeing the
bright colours and the beautiful designs which was telecasted on TV.
The order was placed accordingly, and the delivery was supposed to be
within 02 days, with the payment mode being cash on delivery.

Accordingly, the item was delivered on 10 Aug 2014, as per the invoice
number[protected] and the Docket number for the Delivery was
A9838475. I paid the delivery man a sum of Rs 1599, after which he
departed.

On opening the parcel, i was horrified to see that, the product was
far from what was shown on TV. The colours of the bedsheet was very
dull and it looked like a used product rather than a new product. It
felt as if the product was already pre-washed a million times, before
it was delivered to me.

I immeaditely called the customer care number to complain about the
sub standard product, and told them that the product was not as per
shown on the TV. The lady at the customer care center, told me that
the product was a new product, and it would not be possible to return
the same. On being reminded about the exchange and refund policy of
the company, she agreed to exchange the same.

Now, on 12 Aug 2014, two days after the incident, i got a call again
from their customer care number[protected], wherein, the lady on the
phone, told that the return policy was adequately explained to me over
the phone, whereas on the contrary, nothing of that sort was done, and
to prove the same, i told her to check her phone records for adequate
verification of the facts.

During the course of the conversation, the lady on the phone, refused
to change the product or refund the money.

This has left me with a very bad taste with Star CJ, and i really dont
want to use their products. I would like a full refund of my
money(Rs 1599), and would not like to settle for an exchange,

It is very unfortunate, that the company resorts to fooling the innocent
citizens by showing them a product, and delivering them a totally
different product. And if the terms and condition policy is being referred to, there is a mention that the products shall be taken back and the full refund shall be admissable.

You are requested to consider the same, and help me in claiming the refund the money back to
me at the earliest.

Regards

Kalpana Anand
Mumbai
[protected]/[protected]

Dear sir, I have Order & purchased product of 144684 Electrolux 20L Grill M/OG20M.WW-CG . 5, 990 1 141369 Kaiserhoff 6pcs SS Knife Set 138688 Mate 8 Pcs Stylish Kitchen Tool Set 133858 28PcMicrowaveCooking&ServingSet+Recipe Book 144577 Electrolux 5 Years Warranty Card Offer valid till 28th Feb, 2015 Rs. 0 1 I had called to you from my cell number [protected] at approx 09:00PM on 27 Jul 14 for order booking of Electrolux G20M.BB-CG 20 L Grill Microwave Oven. That time asking your representative system error so will be calling within 24 hrs but I not received any call from your side. & I receive msg from your side my ID & password your site I had again called to you for booking order another my cell Number [protected] at approx 10:30AM on 28 Jul 14 & I had told your representative for book the same order, gift of 28 pcs Red colour dinner set, that time system error problem so no booked my order will be calling within 24 hrs but I not received any call from your side. I had again called to you for booking order another my cell Number [protected] at approx 10:00AM on 31 Jul 14 & I had told your representative for book the same order, gift of 28 pcs Red colour dinner set, that time system error problem so no booked my order will be calling within 24 hrs but I told to him but you not call me within 24 hrs not required your product I do't call again. I call received your side at approx 11:30 on 31 Jul 14 and asking with my address and product that time I told him want Red colour dinner Set & My Name is Shivakumar G J. He told ok same order placed your name & you receive within 5-7 working days, payment cash on delivery I agreed for the order. I had received on the order product From Gati Courier at 02:15PM on 06/08/14, that time I checked product & found 28 pcs Cream colour dinner set so that time booked complaint for change cream colour dinner set & I booked red Colour so I want red colour so please change dinner set he booked complaint I call received your side at approx 17:15 on 07 Aug and he discuss with me regarding that complaint and He told to me you booked cream colour dinner set so no change your product. Again I told him (he is name Ganesh) I want return your product so tell me how to return to Star CJ, he call dropped immediately. I again complaint booked at approx 08:15 PM on 07 Aug 14, but I didn't any call/message from Star CJ You are kindly requested to book my complaint against Star CJ & give justice to me Regards Shivakumar GJ Belgaum - Karnataka 590009 Contact No : [protected] [protected] Email ID : [protected]@gmail.com

i m SONALI GOSWAMI my order no. is [protected] . The main product is body trends lady shaver and three items were free with it i.e. 2 free coloressence lipsticks and 1 ladies hand bag. the ladies hand bag was not in the delivery packet i have called three times on the customer care number of star cj but people are only giving vague assurance. i still havent recieved anything. So, either you return my money and take back your products or give me the free ladies hand bag

Befor. two mongoto had ordered for Kali set I had returned two time because of de. ctive peice I had complaint Many time but I had not get any response from customer care i had request many time for money return I had proof Of product return please do as need full to me .i am attached photo of product Return slip.