[Resolved] Shop CJ Network — felix handy washing machine | |||||
2 months now after i ordered handy washing machine, felix the supplier sent me broken machine, shopcj and felix are hand in glove in cheatig customers, they informed me that replacement will be sent. Inspite of severe Calls from me, i dont get satisfactory reply from shop cj and felix based at todapur delhe. I sent back the damaged machine back to felix on my own cost as per instruction from shop cjon 7th may 2018 and they recieved it on 14th may, even after they recieved the item, they told me not recieved, then i produced my couriers delivery report stamped and signed by felix, inhaus, todapur delhe. Robin Was this information helpful? | |||||
Aug 25, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jun 24, 2018 SHOP CJ Network Customer Care's response Hi Robin, We apologize for the inconvenience you faced related to the product. We will have to take closer look at the issue which you might have faced. Please let us know the your order or sub-order number or call us in[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik Jun 24, 2018 Updated by Robinson pal Sub order No[protected] and complaint No[protected], severel times I called your customer care number but they transfer the line to their seniors, and I just hear the phone bell ringing, no response at times I even held the phone for 20 minutes. So pls do the needful and help me get my replacementThanks Robin  Verified Support Jun 25, 2018 SHOP CJ Network Customer Care's response Hi Robin, Sorry for any inconvenience which you might have related to our services. We would definitely like to turnaround that experience for you. Please let us know your order or sub-order number clearly or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik Jun 26, 2018 Updated by Robinson pal Hi shamsudin, I am sorry I got fed up of mails, 37 mails I sent to shop cj and many calls to inhaus but the responses were never positive, any how my sub order No[protected], complaint No 201806x0600506.copy of courier delivery report stamped by felix.  Verified Support Jun 28, 2018 SHOP CJ Network Customer Care's response Dear Robin, We apologize for the inconvenience you faced related to the replacement of your order. We request you to please allow us 7-8 working days for better assistance. If in case of any further concern, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik Verified Support Jul 17, 2018 SHOP CJ Network Customer Care's response Dear Robin, We apologize for the inconvenience you faced related to the product. As per our system records, we would like to inform you that your concerned has been floated to resolved from our side. If in case of any further concern, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik | |||||
 3 Comments | |||||
Comments
6 Cotton lady's suit was ordered, if we do not like it then we returned. And the suit has gone back to the company but we did not get the money back.We received a bank account number also said that money will put but money does not come back..!
Reply
Mr samssudhin,
Thanks for your assurance as regards to my complaint regarding damaged handy washing machine. Pls try to get it resolved as early as possible
Thanks
Robin
Thanks for your assurance as regards to my complaint regarding damaged handy washing machine. Pls try to get it resolved as early as possible
Thanks
Robin
Mr samsuddin,
I am still waiting for you response, as you said the matter will be settled soon.calling your office numbers is good only for ordering materials but when complaining nobody wants to listen.
Just imagine presenting a gift to somone and face this problem, this never happened during my shopping with homeshop 18.
Any how ill wait and see
Thanks
Robin
I am still waiting for you response, as you said the matter will be settled soon.calling your office numbers is good only for ordering materials but when complaining nobody wants to listen.
Just imagine presenting a gift to somone and face this problem, this never happened during my shopping with homeshop 18.
Any how ill wait and see
Thanks
Robin
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