Comments
Some how I got the docket numbers from shopcj customer care team and checked with dtdc courier center. they said there is no phone number to call so we just returned back.. without my phone numbers how can I place the order... I need these orders to be delivered. please look into this issue and deliver with some other courier partner asap. thank you. Dtdc people simply returning the products without attempting to deliver the shipment.. I already have same experience 3 months back...
How can they cancelled my order? that too they mentioned as per my requeste they cancelled. this is not at all acceptable.
I have ordered on 27th january. It was been told to be shipped within 2 to 3 days .. it is more than 2 weeks now but i have not recieved the ordered thing ..
Nor the person in ur customer care giving any response..
Its worse experience shopping with ur company..
My order no is
[protected]
Bharat Doshi
Nor the person in ur customer care giving any response..
Its worse experience shopping with ur company..
My order no is
[protected]
Bharat Doshi
SHOP CJ Network Customer Care's response, Feb 9, 2017
Verified Support
Hi Bharat,
As discussed over the call, we have forwarded the details to the concern department for delivery of the product and soon your issue will be resolved.
Thanks!
Regards,
ShopCJ India
As discussed over the call, we have forwarded the details to the concern department for delivery of the product and soon your issue will be resolved.
Thanks!
Regards,
ShopCJ India
I am swati katare i have placed an order named blanc printed double bedsheet set (pack of 10). my Order number is [protected]. I got only 4 correct bedsheets out of 10 that shown in your shopcj show. I have complained for exchange of the product but i got the same again after exchange. i contacted several times regarding the issue but no one has looked after my complaint.
As after talking to the senior person of shopcj department. I have also sent mail with attached snapshots of wrong product.
Please resolve my complaint as soon as possible.
As after talking to the senior person of shopcj department. I have also sent mail with attached snapshots of wrong product.
Please resolve my complaint as soon as possible.
SHOP CJ Network Customer Care's response, Feb 20, 2017
Verified Support
Hi Swati,
As discussed over the call, we have forwarded the details to the concern department and soon will get back to you.
Thanks!
Regards,
ShopCJ India
As discussed over the call, we have forwarded the details to the concern department and soon will get back to you.
Thanks!
Regards,
ShopCJ India
My order wrongly double entry. My order number [protected]. Pls cancel..
My order wrongly double entry. My order number [protected]. Pls cancel..
SHOP CJ Network Customer Care's response, Mar 8, 2017
Verified Support
Hi Prijr,
As per your request, we have cancelled your order no : 20170305051054
Thanks!
Regards,
ShopCJ India
As per your request, we have cancelled your order no : 20170305051054
Thanks!
Regards,
ShopCJ India
[protected] what is status of this order will it deliver r not
SHOP CJ Network Customer Care's response, Apr 6, 2017
Verified Support
Hi Shiva,
We have already dispatched your order no : 20170326061998 through Xpressbees courier. Docket no for the dispatched shipment is 127216266528.
Regards,
ShopCJ India
We have already dispatched your order no : 20170326061998 through Xpressbees courier. Docket no for the dispatched shipment is 127216266528.
Regards,
ShopCJ India
I ordered jwellery set on 5th of april. but it didnt deliver yet. my order no is [protected].
SHOP CJ Network Customer Care's response, Apr 17, 2017
Verified Support
Hi Sneha,
As discussed over the call, order no: 20170405044107 has been delivered to you on 17-April-2017 by XpressBees courier team. Hence the said issue has been resolved.
Regards,
ShopCJ India
As discussed over the call, order no: 20170405044107 has been delivered to you on 17-April-2017 by XpressBees courier team. Hence the said issue has been resolved.
Regards,
ShopCJ India
Dear sir,
Please note that I purchased an android smartphone karbonn quattro L50HD vide order number [protected] on 16th October 2017. from day one there is problem in touch operation i.e. touvh operation is too hard .
I went to your service centre at SHINE COMMUNICATION bank road, tigri - New Delhi, they want the receipt with model number, date of purchase and cost. Therefore you are kindly requested to send me the detail at earliest.
Regards,
S S MATELA
21-B, Vijay Mandal Enclave, Hauz-khas, (near kalu-sarai). New Delhi-110016.
mob: [protected]
ss.[protected]@gmail.com
Please note that I purchased an android smartphone karbonn quattro L50HD vide order number [protected] on 16th October 2017. from day one there is problem in touch operation i.e. touvh operation is too hard .
I went to your service centre at SHINE COMMUNICATION bank road, tigri - New Delhi, they want the receipt with model number, date of purchase and cost. Therefore you are kindly requested to send me the detail at earliest.
Regards,
S S MATELA
21-B, Vijay Mandal Enclave, Hauz-khas, (near kalu-sarai). New Delhi-110016.
mob: [protected]
ss.[protected]@gmail.com
SHOP CJ Network Customer Care's response, May 3, 2017
Verified Support
Dear Customer,
As requested by you, we are attaching herewith the copy of invoice of your order no 20161015110506 for your reference.
Regards,
ShopCJ India
As requested by you, we are attaching herewith the copy of invoice of your order no 20161015110506 for your reference.
Regards,
ShopCJ India
When I track my order on shop cj mobile app I see that order was shipped. But not delivered yet. What is the problem for delivery.
Order no. [protected]
Order no. [protected]
Manisha chowan's reply, Oct 13, 2017
Before 5 days I was see order was shipped.
Please cancel my order.
My order no. Is [protected]
My order no. Is [protected]
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We understand your concern. We will get this checked and update on the same, please bear with us.
Thanks!
Regards,
Shop CJ India