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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 243

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K
kat_janani
from Madurai, Tamil Nadu
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non delivery

I ordered a Double Bed Ac Blanket - Purple Code: 6737962 on 7/6/2015. Till today they ere not delivered the same. when contacted them and for my mail the reply was the item was delivered. But as per the courier website they never deliverd and it shows pending. Worst service from Shop clues. My order ref code is 55774821. Thirumalaiappan Advocate High Court, Madurai...
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Abhijit Mankame
from Ahmedabad, Gujarat
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Defect item delivered under order id: 56635881 from Shopeclues.

Address:Mumbai City, Maharashtra

I have ordered Philips speakers (home theater) under order id: 56635881 from Shopeclues. However there was wax leakage in the woofer of the unit. On the same day of delivery i.e. 22nd June, 2015 I have requested return of the product. However there were multiple iterations and escalations. Finally they have asked me to visit service center as the product is under manufacturer warranty. The seller is also fraud as the mobile no. on the...
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Harnek Harry
from Budaun, Uttar Pradesh
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Wrong and Damage Product Delivered

Address:Chandigarh, Chandigarh

Dear Sir/Madam I had ordered Mi Power Bank 10400 Mah vide Order No 58854153 issued by the Shopcles. I got the product on[protected], but when i opened the envelope of the product I found that the product was damaged and in bad condition. The second thing the product was not that I have ordered. I made call to customer care to solve the problem. They told me to solve the problem as soon as possible vide complaint No- 1654179, but after some...
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V
vikram577
from Jamshedpur, Jharkhand
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received duplicate s duos battery

Address:East Singhbhum, Jharkhand

dear sir/madam, i had ordered a samsung s duos battery and my order no was 58268359 . my email id is [protected]@gmail.com. but i received a duplicate battery having vey poor battery backup only 2 hrs. i had also reached the samsung retailer and he even confermed that it is duplicate. kindly replace it with original one. with regards: vikram kumar singh contact no:[protected]...
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Y
Yashraj Tapkire
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Worst product uptil now

Address:Nashik, Maharashtra

I had ordered a pair of adybird boots from shopclues & received the delivery on 16 the June... The day before yesterday I took it out for use & only after the second use it's getting torn both of the boots are torn now, only after its second use.. & also its condition is getting worst now. Moreover its looking like a school shoe now... I tried to log into my shop clues account but I am unable to access it... I just want the shoes to be replaced...
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S
sk1jain
from Delhi, Delhi
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Return complain closed without any action

Address:Hyderabad, Andhra Pradesh

With the below mentioned order ref. i Received a broken photo frame in side the box as mention my complain return req. with photos attached, after a gap of day or two mail was received stating to provide images once again and i replied immediately with attached images via E-mail and shopclue online portal (Return req.) I wounder how could a return complain been closed very next day of my mails without taking any action. Can any one please...
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S
soume59
from Delhi, Delhi
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DAMAGED PRODUCT DELIVERED

Address:New Delhi, Delhi

I ordered a wrist watch to shopclues.com. to day i received the product, but after open the packet i am surprised, it's a damaged watch.it's belt is lock free and LED do not work properly. that's why i want to replace the watch. my order no 59134969 product exclusive stylish led black plastic band watch mob [protected]...
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V
vinod satpute
from Mumbai, Maharashtra
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Defective Complaint - defective product delivered No – 58064233

Address:Mumbai City, Maharashtra

Dear Shop Clues Team, Myself, Advocate Mr. Vinod Satpute is representing Mr. Pratik Gandhi for the defective product delivered No – 58064233 from Shop Clues.com. We have sent you multiple reminders and requests to resolve the problem at the earliest though we have been delayed for a long time. However, my client received an SMS on the phone number stating that one Mr. Mahesh Rathod shall have a reverse pick up of the defective...
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M
manjeet jha INNO
from Delhi, Delhi
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Xiaomi MI Power Bank 10400 mAh

Address:New Delhi, Delhi

Dear Sir, This is in reference to my order no. 57132475 for the Xiaomi MI Power Bank 10400 mAh Code SCBD, SCBD, SCBD delivered on 29 Jun 15 to Mr. Manjeet Jha INNO Instrument India Pvt.Ltd, 5th Floor, Mohta Building, 4, Bhikaji Cama Place, New Delhi-110066. The Power bank doesn't have back up of 05 minutes after fully recharged Power bank. Request you to please replace the Power Bank ASAP. With Best Regards, Manjeet Jha [protected]...
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Address:Tiruchirappalli, Tamil Nadu

Dear Sir/Madam I am not at all satisfy with shopclues customer service reply as given below (We sincerely apologize for the inconvenience caused to you. As your order is untraceable on the courier website, we have forwarded your concern to our courier partner and we are following up with them. Once we receive any information from them, we will update you with the same.), As per your confirmation the product has to be reach by today at...
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A
Anshul0143
from Port Blair, Andaman and Nicobar Islands
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Regarding damaged product delivery

Address:Ranchi, Jharkhand

Dear sir/mam, I am really afraid to let you know that i have ordered for a colourful umbrella of order no[protected] was totally dameged while i got my courier from xpressbees courier sevice. The umbrella was already broken into two pieces when i got. So kindly let me know what to do.! With Regard Anshul Mishra [protected]...
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R
Rameshwar Bhardwaj
from Mumbai, Maharashtra
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NON working of GCI10400 mAh power Bank for all mobile order no. 58164221

Address:New Delhi, Delhi

Dear Sir, I am the regular constomer of ShopClues. I received GCI10400 mAh power Bank for all mobile order no. 58164221 on 30.06.2015. but it is not working. indication in the power bank are showing, . but it is not charging any mobile phone. it has been charged more than 24 hours. but of no use. Kindly replace the same with the new one at earliest. Your early action in this regards shall be highly appriciated. with regards from...
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P
palsnjoy
from Gurgaon, Haryana
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Payment taken not received the product

Address:Thane, Maharashtra

Helllooo Is anyone bothered? Customer service? Have u sent d parcel abroad? So much tym u guys are taking? Its really frustrating... ▼ Hide quoted text On 1 Jul 2015 11:49, "Pallavi Kadam" wrote: Hi, Please tell me atleast that u guyz gonna send me d product or cashback? As its getting too hectic...plz understand my condition too... n wat abt d compensation... in any case I need a compensation... Plz tell me wats d status of...
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S
Shivaji Kolhe
from Mumbai, Maharashtra
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not received order

Address:Pune, Maharashtra

i am book led light. Product Quantity Combo of 3W, 5W, 7W Led Bulbs Set of 3 Code: 7747420 order no is 57171037 email id [protected]@rediffmail, com mobale no [protected]...
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Address:Chennai, Tamil Nadu

I've bought Eveready 14 inch RF03 Rechargeable Table Fan - White from Shopcluses before a month ago. It was not reacharging, batter was totally waste. They have picked up the fan from me as i have complained. Every time I need to spend 30 to 40 Rs to talk to their customer team. They dont response if we email, the rep said we must call them to get update. I've paid before a month not used the product. Whenever I call them they say one business...
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K
Kapsun New Delhi
from Gurgaon, Haryana
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Take money by net banking and not send the order. This is cheater company

Address:New Delhi, Delhi

I have buy a mobile lemon gc349 on 19 jun 2015, 02:10 pm vide order no. 57244625, and pay the amount rs. 2540 by netbanking.
Shopclues say :estimated delivery between: sat 27 jun and mon 29 jun"
As per shopclues website, this order was processed on 20th june 2015.
As per shopclues website, quality check was done on 20th june 2015
As per shopcles, order has been shipped through overnite express with tracking...
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S
Sivakumar Dayalan
from Chennai, Tamil Nadu
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Delivered wrong item

Address:Chennai, Tamil Nadu

Hello, I have ordered indo Tri Shakti Yantra (Swastik Om Trishul) In Brass Big-set of Two on 28th June 2015 and my order number is 58707565 Code: 76519862 Merch Ref: SJ385 and yesterday (01/07/2015), i got one useless materail delivered by Ecom Express (Tracking No:[protected]. Attached the snapshot of the useless material for your reference. Request you to deliver the exact item what i ordered and dont deliver me any useless...
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masthanrifa
from chennai, Tamil Nadu
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My return product nova three head cutter

Hi sir or madam my product nova three head cutter not quality i am refund cash ur coriuar prosan received product 30/06/2015but my cash 348 not refund my account my order no 57420177 my return order castomer copy no awbscl0166651...
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A
arpit singhal
from Meerut, Uttar Pradesh
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I ordered a product .mi 10400 mhz power bank.on 23 june but still no information

Address:Meerut, Uttar Pradesh

I ordered a product .mi 10400mhz power bank. Order no is 57926887.on 23 june Delivery date 29 june ..but still the product is not shipment ..shopclues say .wait and ..we are contact with corrier .and he say .we have not receive any product ..what i do .no is .[protected]...
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R
rajaamp
from Chennai, Tamil Nadu
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Refund not processed for the damaged product

Address:Coimbatore, Tamil Nadu

My name is Rajasekaran and my mobile no is [protected]. I have placed an order in shopclues.com to order the product "Stylish Helmet (Light weight) multi Color Premium (F12) (QTY:1)" with the order no 57883845 on 22 Jun 2015, 08:17 PM. After a lot of conversation with shopclues.com and aramex courier I received the DAMAGED product on 29-Jun-2015. After that I filed a REFUND since I received the damaged product. They asked me to send the proof...
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