Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 242

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rk65
from Delhi, Delhi
Report
Copy

Different product supplied

Address:Jaipur, Rajasthan

I purchase "Power Strip - Extension Cord 5+5+1 (5 amp) - Multipin Socket (QTY:1)" from shopclues and claim on website 2 meter cord and metal body but only 2feet cord and poor quality plastic body now deny to return. Check claim by seller at http://www.shopclues.com/power-strip-extension-cord-51-5-amp-multipin-socket-6.html....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aris Juvady
Report
Copy

return new product

Address:Pondicherry, Puducherry

respected sir, we order No: 56234483 Crompton Greeves celing fan 14th july 2015. we prepaid amount Rs 1289. through online later we recevied fan from courier that time we noted. the Fan wings are Bended But we didnot open and want to send to yuor shop and we will get new one .we went to parcel offices they won'ts take parcel without payment. so we contact you shopclues & customer care, they woun't give proper respones and said also we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anizjovial
from Chennai, Tamil Nadu
Report
Copy

Voltas VN-D50M 50 L Air Coolers Blue Colour is broken while delivering

Address:Chennai, Tamil Nadu

Hi, I have purchased Voltas VN-D50M 50 L Air Coolers Blue Colour on shopclues (Order no.[protected] on 01-June-2015 and the order has been delivered to me on 20-June-2015. The delivered product was damaged and the same day (20-June-2015) i have placed a return request 1560611. Its been 1 and half months now and nobody is ready to respond for my case and the return request was closed multiple times. I spoke till manager level of shopclues...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
K
khushbooshah
from Mumbai, Maharashtra
Report
Copy

refund not received from shopclues.for order no.46777723

Address:Mumbai City, Maharashtra

i had returned my product in the month of april 2015.its been 2 months and my amount has not been refunded to my bank.i had also provided my ac statement to shopclues.but they have'nt taken any kind of action against my refund.plz co-operate with me.thankyou....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sai2009
from Kolkata, West Bengal
Report
Copy

Irresponsible and cheating company

Address:Kolkata, West Bengal

I place an order for micro usb black charger for htc evo 3d no. 58854679 on the 29th june and purchased it through my debit card paying rs. 190. 00 card. After seeing that it was available in the stock
After nearly a week i am told that the product is not available with the merchant and hence it would be forwarded to another merchant and would contact us after 72 hours. After waiting for 72 hours, there was no reply and then i called...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishekmishra_86
from Mumbai, Maharashtra
Report
Copy

Return requested for ShopClues order 54926803

Address:Gurgaon, Haryana

Hi, It's almost going to be 3 weeks tomorrow, without a specific resolution to the issue. I am hesitant if you will be able to provide me with any fruitful resolution. I believe I will move ahead with the appropriate legal steps for the case. This is quite unprofessional how you guys took up the event and it ended up to no resolution. Though it has been lined up several times, I will still mention the issues once again below: a. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karuppasamy Eswaran
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing delivered my product But I have Not Rcvd.

Address:Tirunelveli, Tamil Nadu

Hi Sir, I have ordered a hard disk for Rs 6, 568 on June 12 in Shop Clues website. They've provided me the following as shipment details Shipping information : This order is shipped via PROF-BLR. The tracking number for this shipment is BLR[protected]. To track this package goto http://www.tpcindia.com and enter the tracking number shown above. I have checked in the above tracking site, and called to the respective courier and...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Rakesh Kumar Diwakar
from Kolkata, West Bengal
Report
Copy

Applocation for payment

Dear Sir, Select issue help Payment Dear Sir, My shopclues.com order no[protected], 56467019, 56467013, 56467001, 56466999 purchase Dt.14 Jun 2015 ) payment Rs.845 for the following order no has been already debited from my Account through net banking but in status showing chechout incomplete. After consult with bank they said to make a complain. After geving complain I got one message “ Your complaint PT[protected] has been attended...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divya57
Report
Copy

head phone

Address:Faizabad, Uttar Pradesh

I have ordered a headphone on 27 june but it has not yet received ...i call the customer care he says dat ur product will be reached in 7-9 working days but there has been completed 16 days again there is no response ...my order no is 60048070 mobile no [protected] Name ramesh kumar There is no contact to directly shopclues manager except the customer care no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajrajkishore
from Delhi, Delhi
Report
Copy

Refund my money or refund my product

Address:Khordha, Odisha

Sir i have returned my product pvp 2000 game order no 45856163 which is mismatched and product is different one on date 23/4/2015 . I have sent the massage so many times but no result found, since two month i have not refund my money please refund my money or refund my product. I have dissatisfied the service of shop clues...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ronniejamshedpur
from Nyamathi, Karnataka
Report
Copy

Received product in broken condition

Address:East Singhbhum, Jharkhand

Today I received my order no. 59942147 through first flight courier service for one unit of ACS ceiling fan for which I made the payment in advance through my HDFC bank credit card and after receiving the shipment when I unpacked the product I found its plastic cap & condenser unit is broken. Photo proof is also attached. This is not atoll expected from a reputed e-commerce site like Shopclues. Please replace the damaged items with a good...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
darshikadwi
from Mumbai, Maharashtra
Report
Copy

Delivered a defective product and not ready to return it and refund money

Address:Gurgaon, Haryana

Worst shopping experience I am facing after shopping from this website. Pathetic customer support, no one is willing to listen to the customer. Even their supervisors are so busy rather so ignorant to come on the call and at least acknowledge the customer's request. I bought a Xiaomi Note $G phone from this website, which is certainly my mistake of firstly buying a Xiaomi phone and secondly choosing this pathetic online shopping site over...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
A p bhardwaj
from Kota, Rajasthan
Report
Copy

product change

I give order Puma Socks Code: 74423538 But shopclues online shopping send to NIKE Socks . Rs.169 . Hi Arun prakash, Your order 59080515 has been shipped and your tracking details as given below: Carrier Name: RedExpress Tracking Number: 15564911 Track your Shipment: To track this package goto https://www.getsetred.net/Tracking?WayBills= and enter the tracking number shown above. Here're your Order Details: Order Date: 1...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin1680
from Pune, Maharashtra
Report
Copy

Waiting for Refund from last more than 1 month (Amount: Rs 23,788)

Address:New Delhi, Delhi

I have placed below orders on 7-June-2015 and cancelled on 8-June-2015. As per customer care, refund process was initiated on 8-June-2015 (more than 1 MONTH BACk) already but yet to get refund to my debit card (from which i have paid the money). I am continuously following with cusyomer care now also but they have no answer to say, they are just replying as per their system paid is out of gateway. Not sure if refund is initiated yet or gone...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Puneet Kumar
from Noida, Uttar Pradesh
Report
Copy

Received Damaged Product and Requested Return (Order Number:54761947)

Address:Ghaziabad, Uttar Pradesh

I have ordered a Blue Start AC on June 1 and received it on June 12. After opening the pack I found it damaged, so logged the complain on same day. I have sent the pics also same day but from June 12 till today July 8 but ShopClues customer service asking me to wait because they are not able to contact their merchant. In mid they requested more pics of product before unpacking. Please tell should I take a photo-session of product before unpacking...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari Kose
Report
Copy

No Receive Money

Address:Indore, Madhya Pradesh

Refund chahiye shopclues team Electrical roti meker Jiska abhi tak money Refund nhi kiya hai shop clues team ne mujhe Bank me nhi shop clues a/c chahiye. 21-Jun-2015 Order[protected] Return - 1567867 Rs.599/- My Contact No.: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rammurthi Buddha
from Bangalore, Karnataka
Report
Copy

shopclues app update offer

Address:Gurgaon, Haryana

Dear Sir, when I opened shopclues app yesterday, I got a message as "along with the exciting offers get 50 cluebucks" on upating the shopclues app. I updated shopclues app on same day and as per their offer, I was supposed to get 50 cluebucks on updation of shopclues app. I updated the shopclues app yesterday but I did not get the 50 cluebucks in my shopclues account till now....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rammurthi Buddha
from Bangalore, Karnataka
Report
Copy

Not refunded fully on undelivered product

Address:Bangalore, Karnataka

Dear Sir, I placed an order 58800045 cost 104 as part of order 58800041 cost 193 on shopclues.com website using mobikwik wallet. Shopclues could not deliver the order 58800045 and they refunded 104 but mobikwik cancelled total cashback on entire order 58800041 not on part of order 58800045 which is not delivered by the shopcles and they refunded only 65. Now mobikwik claims that If the order is partially/fully cancelled/refunded total...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

Order no 58665819 Pack of 5 shirt- all torn, discoloured, defective and very very pathetic condition from Koutons Koutons Assorted Shirts - Pack of 5 Code: 79164586 Options: Size: M But when i got the shipement, it was sealed and packing was fine, but the clothes inside is very cheap, torn ridiculous to even think of wearing. Torn from many sides, multi colored patches and no buttons. I have requested to take back the shipment,...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rathod kuldip
from Okha, Gujarat
Report
Copy

wrong quantity received

respected sir, I attach bill detail and product photos, , , pfa COMPANY NAME-Shopclues.com ORDER NUMBER[protected] at dated[protected] DELIVERY DETAIL-ARAMAX CURIER trackin number-[protected] AT DATED[protected] RETURN NUMBER-1622295 AT SAME DAY[protected] STILL REQUEST NOT APPROVED I have order three quantity rain coat ORDER NUMBER 58083541 at dated[protected] and aramax couries gives me trackin number-[protected] and...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy