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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 245

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R
raisa chowdhury bhadra
from Sambalpur, Odisha
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product is not same with the website product

Address:Kolkata, West Bengal

i bought a set of boxer from shopclues.com (Order Number (18 Jun 2015, 06:12 PM[protected] which is completely different from the product which i order. so please find the attached photograph of the product which i get. please refund the money to my account & want ShopClues to pick up this product from me . i am trying to return from your website 15-20 times but i am unable to do that. so please i request you to process of returning product......
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R
rajanrajan444
from Pathanamthitta, Kerala
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ORDER NOT DELIVERED BUT AMOUNT DEBITED FROM MY BANK ACCOUNT

Address:Chennai, Tamil Nadu

I've ordered an AB exercise equipment with SHOP CLUES on 07.6.2015 and they have promised that the delivery will be made within 5-7 working days. But still I have not received my order No. 55451191 even though my account has been debited for a sum of Rs. 5, 198/- on 08.6.2015 itself. The Shopclues have informed me through e-mail that my tracking No.is [protected] and my shipment was sent through Blue Dart on 09.6.15 but all went in vein....
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S
shilpaahuja123
from Karnal, Haryana
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Wrong laptop received-Not ready to refund/replacement

Address:Karnal, Haryana

My name is shilpa ahuja. I live in karnal. I purchased a lenovo laptop on 12 June from shopclues which was delivered to me on 18 june. The order no is 56310803...When i opened the laptop i saw, this is not the laptop which i ordered. I ordered a laptop with graphic feature inside but i received a normal laptop. I requested a return to ShopClues on the same day 18 june and next day i received a call from shopclues that my order will be replaced....
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K
krishna666
from Gurgaon, Haryana
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wromgproduct delivered

Address:Hyderabad, Andhra Pradesh

hi, i am anil . i orderd a product in shopclues with order no. i it was not delivered at the time with multiple times of call to customer care, they said your concern has taken and itwill be replied with in 48hours and not resolved. they cheated gi-vibng the tracking no wrong and not saying to which courirer they have given the parcel. i got the courrier name finall with lot’sstruggle. the professional courriuer which was taken the...
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N
neerajagrawal_n
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not delivered yet (24/06/2015) for Order No 56332601

Address:New Delhi, Delhi

Hi Shop clues team, Its a high time you should look into the matter since my order is still not delivered to the destination even though you committed to deliver by 20th June. You have sent it through Safexpress vide waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it on safe express website and even called your/Safe express customer care no.10 times and they are not at all taking any action. Product...
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L
luckyjas
from Gurgaon, Haryana
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Refund not received yet

Address:Mohali, Punjab

hi, i have returned nike shoes..& still m not geeting my refund rs. 3850/-, , , i have called many times to shopclues team bt no one is attending properly, they put my call on hold after that no one speaks. order No[protected] Please look into the matter....
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J
Jyotiranjan Swain
from Kolkata, West Bengal
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providing damaged product & not returning

i have ordered a magic mop which delivered to me on 17th june2015. But after opening the package i found it was damaged. Hence I immediately send them return request with all product and packing photographs. But till date they have not taken any action....
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A
ask2cancer
from Delhi, Delhi
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Open Box Product sold

I had ordered a Huawei Honor T1 (Silver (White Panel), 8, Wi-Fi, 3G[protected] Order Number on 12 Jun 2015, 11:18 AM. It was delivered on 16th June. and I immediately raised the issue. The box of the tablet had no Seal., although I could see a VOID written over the box(shown in attachment). Moreover there was no lamination on the screen which is usually the case with new devices.It was wrapped in a polythene which had a human hair inside.It...
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V
vishnushah
from Mumbai, Maharashtra
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WRONG COMMITMENT AND CHEATING

MY ORDER FOR AN TELEVISION, WHICH WILL NOT BE DELIVERED AS SHOPCLUES.COM SAYS IT AFTER RECEIVING THE PAYMENT. BEFORE BUYING THEIR WEBSITE SHOWS IT AS SERVICEABLE AND EVEN THEIR EXECUTIVES AGREES THAT YOU CAN ORDER. BUT AFTER RECEIVING THE PAYMENT THE COMPANY CHEATS THE CUSTOMER. FIRST EXPERIENCE WITH SHOPCLUES AND ITS WORST !!!...
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9
9940869622
from Ranchi, Jharkhand
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return product

i order acer 4739 keyboard 7 june 2015..my order no is 55484199.my product is acer laptop keyboard.but u send me another model keyboard.so send u return requst for u.now u return approved.so i send u today through the courier.the courier name is THE PROFESSIONAL COURIER. courier number is CGL 2584018. kindly u receive it and refund the money.thank you...
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R
Rojes Mangsatabam
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not yet deliver more then 20days

Address:Imphal East, Manipur

i have order an power bank order id 56309821, delibery date was 23th june 2015, but still now i dn't get my item..i complain more than thousand times, i got a bad respondes., what kind of online shopping it is, , i got nervous on this e commerce shopping..very poor..very bad..this online shoppong will never be good rank ever and forever...
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M
maduri balaraju
from Mumbai, Maharashtra
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NOT REFUND MY MONY

Address:Hyderabad, Andhra Pradesh

DEAR SIR MY ORDER NO[protected] ORDER BOOKING DATE[protected]-2015 DELVE RD SAME DAY RETURN REQUEST PROCESSED RETURN COMPLETED AT[protected] BUT MY MONEY NOT REFUND GIVE ME MY MONEY (RS-303) MY BANK ACCOUNT NO-[protected] IFS I CODE -SBIN0008023...
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P
Phanindra Siram
from Bangalore, Karnataka
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Product not delivered and provided invalid tracking no of courier

Address:Bangalore, Karnataka

Hi, i've placed an order on 7th June, 2015 on shopclues with order no 55621731. The order is not delivered till today. Today, when i spoke to customer care, they confirmed that the courier tracking no in not a valid and they will forward to logistic and deliver in a week time. When i contacted them on 16th june, they didnt even say that its wrong, they said, it will be delivered within 48 hours. The customer care ppl are not bothered...
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M
Madhavan Gururajan
from Mumbai, Maharashtra
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Non receipt of the item against the shopclues order # 55895245

Address:Chennai, Tamil Nadu

I am G. Madhavan from Chennai. I have ordered the item MULTI EXERCISER MACHINE 5 IN 1 AB EXERCISER WONDER CORE GYM through shopclues.com vide the order # 55895245. In their website they mentioned the item was shipped on 9th June 2015 and the product will be delivered on 17th June through Blue dart courier vide the AWB # [protected]. When i checked with Bluedart courier tracking, the AWB is not available and as per their statement the product...
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S
subhsah
from Port Blair, Andaman and Nicobar Islands
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non delivery of product consecutive 03 times

Address:Kolkata, West Bengal

I am subhash and tried to purchased 3 times ref. order no. 56186393/50082257/46442199 using clue bucks but could not be delivered, and hence cancelled.dear sir, this is very unfortunate that on 03 consecutive occasions u failed to delivered. Question is whether ur intention is genuine or not to delivered the requisite products specially those which are purchased using clue buck points. This will certainly going against ur reputations believe...
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Address:Kolkata, West Bengal

I Mr. Sumit Roy Chowdhury, H/O Mrs Putul Roy Chowdhury from Barasat Kolkata West Bengal was booked one “Eveready 14 inch RF03 Rechargeable Table Fan” on 23/05/2015 through “Shopclues”-online marketing organization which is under Clues Network Pvt. Ltd. My order number was 53079673. The Product was received by me 29/05/2015. After the container open i was surprised that, it was damaged product. i was informed several times customer...
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Address:Cuttack, Odisha

I ordered an item in online shopping by shopclues.com, it time of deliverd was 18 jun to 19 Jun. I have to go out state on dtd 21 jun, But its not shipped to my address till now dtd 21 Jun 2015. I gave so many complaint in shopclues.com but there were no satisfied return to me & also I can't track my order. Its not a good issue in believable online shopping sites. So Sir Pls help me either to find my product to my address or satisfied answer...
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R
rajneeshmohit
from Pune, Maharashtra
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WRONG PRODUCT DELIVER TO ME BY ORDER NO 50761399

Address:New Delhi, Delhi

SIR/MADAM MERI YE COMPLAINT HAI KI JO MANE PRODUCT CHOOSE KIYA THA VEH MUJHE NAHI MILA HAI.JAISE KI MANE KEY SE KHULNEWALA LOCK SELECT KIYA THA VEH AAP IMAGE ME DEKH SAKTE HAI, JABKI AAP NE MUJHE NUMBERING WALA LOCK BHEJA HAI ISHA KYO.MAI KAI BAR COMPLAINT KAR CHUKA HU AB ME COSUMER COURT JANE KI SOCH RAHA HUA. YADI AAP IS PROBLEM KO JALDI SE SOHRTOUT NAHI KARATE HAI TO MUJHE LEGAL ACTION LENA PADEGA. iSLIYE APP JALDI SE JALDI ISS...
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Bhushan Pawar abc
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund since more than one month

Address:Mumbai City, Maharashtra

I had placed order to shoclues .com on 12th May 2015 but due to delay in shipment i cancelled it and applied for refund, Shopclues is telling till date they have refunded my amount Rs. 1936/- but there is no refund amount in my account . I already shared my bank statement of May Month also confirmed from bank . From 20th May they are only saying we are doing work on this case but till no any positive response . I had done lots of calls...
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M
Milan 007
from Mumbai, Maharashtra
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Refund not received after 23 days

Address:Thane, Maharashtra

I have ordered a designer saree from your website on 15 may 2015 which i received on 26 may 2015 which was defective, refund request was given on call at 29 may 2015 where i was told it will be refunded within next 48 hours but after 4 days when i enquired about the status i was told your complaint status is closed because you were not available on 8 june at your home which is not true so i called back on 11 june 2015 so i was told again...
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