ShopClues.com Complaints & Reviews

Dear sir, i purchased a set of two curtains from shopclues.com -- on 3 may 2015. they delivered the product on 9 may 2015. On the third day I sent a request for return on the basis of quality not according to specifications. first they rejected the request. on insisting that every site provides return facility, they accepted the return request. after that i send the crutains through the courier agency because they said that they did not provide parcel pick up facility in our city. after that curtains through the courier agency on their given address bur they returned the parcel again, i spent 420 rs on courier. since then i have talked to them 7 times and they are not responding properly. everytime a new person talks and says that they will take proper actions. last time one of their member called me and said that keep the curtains and we will refund half of the money in 48 hours. 12 days have been passed from that day still no response from their side. sir now do something in this matter to help us.

I have ordered Vorosky Black Golden Aviator (Order No.[protected], but i received wrong product from your side i have received in wrong colour (Pink Golden). I raised Return Request (Return Request No.[protected]. My Return Request closed from your side without any information. I called on your customer care they said your return request has been closed I shocked and asked to him why you closed he said "your product is little bit different from the picture". So, I told If ordered Black why I can accept in another colour. This is really bad experience with you. I want to refund my money and I don't want to continue with you.

ShopClues gives silly reason to initiate a return request.they sent a fake item nivea deo to me which does not have fragrance and its like only water in can. They are ignoring stating this was bought on Sunday deals. This is not acceptable. Our hard earned money is wasted through this kind of companies. Take necessary action on this. My order I'd 55597707.

My order no is 55897005. I ordered Combo of Laptop Screen Guard & Keyboard Protector on 8th June and it is now 15th June, but I didn't get my order yet even I did payment on the same day i.e, on 8th June. Also in my order history, this product is showing that it is delivered to me on 10th June but I didn't get any product. I have also contacted you so many times by the mail for the last 3-4 days, but no response came. So, please solve my issue asap, either deliver my product soon or give my money back.

My order no.55941613 I recently buys a order from ShopClues of graphic card and I use my 782 rs of cluesbucks in this product After a day I got a message that your order is cancel by merchant But the money I used didn't receive I call 7-8 times to shopclues they said wait Today is 15 june 2015 My order date is 9 June 2015

Order id[protected] I ordered this product 27 days back. Since then it is not delivered to me nor I am able to track the progress of order. I mailed customers support daily since last 20 days( really almost 15 mail in last 20 days) to get help. But these people are not responding at all. I don't know why these people are not responding? Do they really have functional customer support or they just fooling people. Please cancel my order and refund my money if you are not able to fulfil the order.

Portable Rechargeable Mini Hi-Fi Speaker MP3 Player FM Radio Duel Speaker Puchased[protected] [re-order] .. supplied with antena wire and compter hub charging wire. The equipment canni be charged. There is a provision for 5V male jack on the rear side along with line charger, on/off switch. Will be able to supply one electric charger suitable for this?? Cost will be remitted when confirmed. MUTHUKRISHNAN HARIHARAN - ORDER 53780117 [protected]@gmail.com// [protected]

My order no is : 47887853 which was purchased on 24-04-15 for a Samsung bluetooth HM7000 for Rs868/- including shipping charges. It was displayed as a heavy discount for an original cost of around Rs3, 000/- against the payable amount of Rs799/-. It usually sounds wow and unbelievable once you check it. However, when you receives the product, you will be shocked to see a local and fake samsung product, without even a name embossed of SAMSUNG and with pathetic quality that samsung cannot manufacture. Its just a look alike & does not have any quality of even a local bluetooth. People cant hear you when you connect this filthy device. You have to speak to the loudest of your voice and still not to much veil. I do not understand that how can a website like shopclues can even demonstrate and sell fake products.A merchant selling fake products with brand names is a FRAUDULENT merchant and somebody who promotes it are both doing ILLEGITIMATE business. Both the companies must be banned or penalized for duping customers & even Samsung must take legal actions against both companies.

order no.55912719 sir, i ordered for 2 coffee mugs---i got one in damaged condition. i complaint to the SHOPCLUE--the r beating around the bush & asking irrelevant questions. pl.let me have the replacement or refund. thanks [protected]-ajit ichhponani

I ordered 2 high power vacuum cleaner in Which one piece is not in working condition So kindly return it the same as early as possible. Also I have received from you one spy car hidden camera which is not working .kindly Take the item back on priority basis. My no-[protected]

I have online purchase a watch for shop clues. Order Number: 53799953 Order date: 26 May 2015, 08:53 AM Return: 1474377 Return Request Date: 04 Jun 2015, 12:07 PM Action: Refund Status: Return Request Closed Luxury Men Watches Rs.2, 350 1 Authenticity I am not happy with the product quality. Scratches are visible in the dial . I have already submit a return request but no action is taken.

Dear Sir, I have ordered Columbus Jogger White Navy Sports Shoes order no is 54763783, shoes has been delivered on 1st June 2015 wrong company & wrong colour I have complaint it 7June 2015, but no action has been taken till date. So I want refund my money. I hope that you will look the matter & solve our problem at the earliest.

return id 1515347 Oder id 54807481 Buy ucb deodrant and get a 10400 ma power bank FREE Sir power Bank Is Wrong duplicate Product It Is Poor Quality.It Is Not original.sir i request to refund My money i am not satisfied.my money is waist . pl refund full amount in bank.i need to process quick.take step for duplicate product .as soon return my account.11/6/2015 refund dt.

I am Praveen Konda My mobile # [protected] I had ordered Samsung 40H5100 Full HD Slim LED Television 40" on ORDER DATE : 07 Jun 2015, 03:01 PM ORDER NUMBER : 55598829 ORDERED PRODUCT(S) : Samsung 40H5100 Full HD Slim LED Television 40" AMOUNT PAID : Rs.26, 698 Shop Clues does a gimmick & cheats the customers with the wrong orders with sudden decrease in the price. See the below link : http://www.shopclues.com/samsung-40h5100-40-inches-full-hd-slim-led-television-8...⇄ which shows the price of the same TV i ordered as Rs. 23, 990/- i.e.., the difference of Rs.2000/- When we call them n tell to take the product back they wont accept & call center people tell us they cannot take the product back, they say the merchant has updated the price not shop clues, how can others update, i have done my business with Shopclues only these guys are related to me not the merchant. they are doing this kind of cheating continuously & making the people loose there hard earned money. Desirable solution: Please provide my difference amount & give the correct product or take back the product & give back my money Please do the needful & give me the justice for my hard earned money, where every rupee is important to me & my family. thanks, Praveen Konda [protected]

i order on 1 may got it on 13 may defective raised complaint on 17 may mailed the item on own xpence on 1 jun tracked it they got it but they r telling they didnot got, were shuld i die plzz tell me want to raise complain in consumer court soon plzz dont chek patience of people dont play with their time do something order no.48930523 shop clues

Respected sir, Against Shopsclues Order no.#[protected]Order dt.30-APR-2015), I had raised a Request for Return/Replacement of Order Vide no.# 2915646.on 19-MAY-2015 (Order Receipt date) on same day of receipt of damaged product(TV)under intimation of damaged to the shopclue courier partner "GATI SURFACE", Rourkela mob. no.[protected]. Since then, I have received, following Reply(Email) from- ShopClues Support against Request no.[protected]MAY-2015) ---- May 20, 9:29 AM : By Arif - It usually takes 3-4 business days May 23, 3:38 PM : Sandeep - allow us some more time May 27, 4:22 PM : Upasana - allow us some more time May 29, 4:42 PM : Upasana - allow us some more time Jun 01, 5:28 PM : Upasana - allow us some more time Jun 02, 7:02 PM : aman Ojha-allow us some more time Jun 03, 4:01 PM : Arif - allow us some more time in order to expedite the process Jun 04, 4:22 PM : Ratna D.- We have forwarded your concern to merchant Jun 05, 2:53 PM : Upasana - will revert you with a resolution within 24 hrs time Jun 06, 3:15 PM : Ratna D.- Reverse pickup has been scheduled in next 6-7 business days. Jun 06, 6:17 PM : Monica - we have arranged the pick-up Our courier partner will picked up within 4-5 business days. [protected] Jun 05, 11:50 AM: Sima (C/o Supplier-3D Service.New Delhi, Mob.+91-[protected], Reverse picking is approved. I request you possible kind help in this matter for which I shall be highly obliged. For Refund of Bank Details: [protected]------ A/C Holder Name: ANIL KUMAR BARIK A/C nO. : [protected] Name of Bank : State Bank of India, Township Br., Rourkela, Odisha-769005 IFS Code : SBIN 0002112 With Thanks and Regards. ANIL KUMAR BARIK House no. A -63, Sector-17 Back to Police Stn. Rourkela, Odisha - 769 003 Mob.: +91-[protected] Email: anil.[protected]@rediffmail.com

my order no is[protected] and product code is[protected]. I received my order on 10/06/2015. 1 item is- ADIDAS DEO BODY SPRAY. This product is 2 years old. pkd date of this product is- 20/04/2015. why send me 2 years old product? I request your company replace this product otherwise I go Indian Consumer Complaints Forum.

I have ordered a Magic Air Cooler on shop clues & a wrong make (Arihant make)/ damged product was delivered on 27th May.I have filed return request with necessary photographs/requisites on 27th itself.Since then it is been 14 days Shop Clues is not picking the reverse order & paying the refund.Really feeling guilty for ordering from such a fraud company.This is my first & will be the last order on ShopClues . Can anybody come out with a proper solution immediately. Since customer trust is more important for online business would appreciate if you feel the pain of the customer & help for resolution.

The product (Order No.[protected] was ordered on 14 May 2015, 02:01 PM and was supposed to get delivered by 23-26th May 2015. I haven''t got the product on time and I repeatedly complained them about it. On 28th May also I spoke to customer care employee who took a complain about it. On the very that day I received a delivery mail from Shopclues.com claiming that it had delivered the product but the fact is that I haven''t received the product. On and after 29th May 2015, I repeatedly mailed as well as called up their customer care number for complaining about this. They replied me that they will issuing me the proof of delivery as soon as possible. First of all, I didn''t receive the product and they are saying that they have delivered. Secondly, if they have delivered correctly then why is it taking so much of time to send the proof.

ORDER DATE: 07 Jun 2015, 06:30 AM ORDER NUMBER ↓: 55436655 ORDERED PRODUCT(S): Nova trimmer NS-216 (QTY:1) AMOUNT PAID: Rs.324 NAME: MADHUSUDANA YADAV N In the trimmer the blade was not correctly adjusted to the body of the trimmer, then i shewed it to the Trimmers selling shop he says the razor given to the trimmer was another trimmer machine Thats way it was not adjusted to the body of the trimmer and also you are not sending me the charger to these trimmer. So i kindly request you to send the another new one product as you send.