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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 249

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A
akash-2905
from Indore, Madhya Pradesh
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Complaint for defective product received from shopclues.com

Address:Indore, Madhya Pradesh

Hi, this is Akash Jain. I bought a product from www.shopclues.com. order no 54263893. product- Adnet Headphone with mic - Code: 1329942 (QTY:1). order date-30 May 2015, 12:44 PM and I have received my product(Adnet Headphone with mic - Code: 1329942) on 6 June but unfortunately headphone which I received is in not working condition means product is defective that's why I request in shopclues for my money return but I haven't received any...
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R
roslynthomas
from Delhi, Delhi
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No refund for returned product

Address:Mumbai City, Maharashtra

We bought philips mixer grinder online from shopclues and the same got delivered on 29th April 2015. The product is over two years old, which doesnt inspire any confidence in its quality. Also, finish of the containers is very shoddy in certain spots.Order Number: 47695083. Return Number: 1275421. Product: Philips HL7697 Mixer Grinder. After putting the return request shopclues picked up the same by 22nd May15. Now we have no update on the...
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M
Manish kumar vashishtha
from Delhi, Delhi
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Defective and used product

Address:New Delhi, Delhi

I purchased product from (beauty & fitness product) order no. 51350225 on[protected] was defective. Packing was already opened from innerside and found like as used & Poor quality. I did complaint for this on[protected] via mail, in reply they lodged complaint and asked to uploading photos of product. After passing 16-17 days complaining to them there is no action from merchant side. All mail conversations and product photos are save...
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S
sunil_jain_ca
from Delhi, Delhi
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Order Not Yet Delivered

Address:New Delhi, Delhi

This Is To Bring In Your Kind Notice That We Ordered A Frying Pan From Shopclues On 31st May 2015. Today Is 9th June 2015 .Till Know It Is Showing 'Shipped' And Is Not Yet Been Delivered. Order Number Is 54496473. I'll Be Highly Obliged If You'll Look The After The Matter....
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S
sunil_jain_ca
from Delhi, Delhi
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Shopclues Order Not Yet Delivered

Address:New Delhi, Delhi

This Is To Bring In Your Kind Notice That We Ordered A Frying Pan From Shopclues On 31st May 2015. Today Is 9th June 2015 .Till Know It Is Showing 'Shipped' And Is Not Yet Been Delivered. I'll Be Highly Obliged If You'll Look The After The Matter....
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K
kumar_g
from Tral, Jammu and Kashmir
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APPROVED REFUND : ORDER NO 38307869 : SAMSUNG FULL HD TV

Address:Patna, Bihar

Respected sir, 1. I have ordered online a Samsung 40H5100 40 Inches Full HD Slim LED Television from Shopclues, Gurgaon, India on 16 Feb 15(09:49PM) vide ORDER no[protected]. 2. The Samsung 40H5100 40 Inches Full HD Slim LED Television was delivered to me on 28 Feb 15. 3. There is manufacture defect that 10-12 horizontal lines coming on the screen of the said TV. 4. Hence, I raised the complain regarding the same. 5. ShopClues raised...
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VODNALA SAIKRISHNA
from Karimnagar, Telangana
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HI i had ordered sony power bank

Address:Karimnagar, Andhra Pradesh

i want to repalce with other colour actually i ordered balck colour i got pink colour and the packing also was not nice please pack the colour nicely so.i request you to place exchange the colour this is my order no :54075399 sony power bank 10000 mah i don't need this power bank i want to exchange it with other colour jus nw i received my power soo please help me from this and please exchange my power bank with balck colour. i hope that...
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A
ayush kedia
from Noida, Uttar Pradesh
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giving wrong product and delay in refund

Address:Gautam Buddh Nagar, Uttar Pradesh

sir i ordered a sony power bank of 10000 mah but they provided me 5000mah so i returned this product on 26 march but still i didnt get my money back they didnt refund my money and whenever i mail them and ask them for my refund then they replied sorry sir but u will get a mail by our team and they ask about bank details and then i mailed the all the details but still i am waiting for my money more then 10 times i called them but they just...
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M
mayukh_bhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of Shipment for Order ID 53751107

Address:Kolkata, West Bengal

This is regarding my order no. 53751107 ordered on 25th May. Displayed on site that despatched on 1st of June with shipping ID 82122737 through safeexpress. Could not track the product till 4th on safexpress as the waybill no provided by shopclues shows wrong in safexpress site. After a lot of complaint and followup finally showed on safexpress website that the waybill generated on 4th and since then there is no update either from shopclues...
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C
CHANDRAJEET YADAV
from Bhubaneshwar, Odisha
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order checkout incomplete after payment

my order no is 55239891 but it is showing checkout incomplete, purchase which i had taken on 5th june 2015.i also have a message of deduction of my money at shopclue mumbai as well as a confirmation by citrus pay email in wich written of merchant order no 55239891.but yet it is not shipped. Regards. chandan kumar rai mob [protected]...
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Address:Gurgaon, Haryana

Don't even think about buying from here - they will have deals but once you have paid for product that's when the drama starts. Booked something on 26th May, they said shipping in 1-day and definitely delver by 3rd Jun. shipping was delayed and then courier company Gati which shoplues normally uses misses 3 delivery date by 3 days and still no clarity when I will get the product. Gati is showing out of 2 packages, 1 package is in city...
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Puran Singh Rathore
from Bengaluru, Karnataka
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Ordered XXL got small

Address:Jodhpur, Rajasthan

I ordered a short of XXL size but instead of that I got a small sized short taged with XXL ... now when I am complaining them they are saying its XXL ... arrre bhai name likhne se koi XXL thodi ho jaata hai ... shopclues ki jagah mein flipkart likh dun toh yeh flipkart jaisa thodi ban jaayega ......
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CHANDRAJEET YADAV
from Bhubaneshwar, Odisha
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complain of check out incomplete

Address:Bokaro, Jharkhand

on 5 th June 2015 at 12.48pm i have order a styleco l modern classic bean bag after placing order with payment thru citrus pay i got deduction of my money thereafter a message and email i received where merchant order no 55239891 was given and money was deducted at shopclues mumbai. but my order status showing checkout incomplete. please do the needful, Regards, c k rai mob[protected]...
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K
kavya j
from Delhi, Delhi
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Order 42437173 has not replaced since 2 months

Address:Pune, Maharashtra

I had returned the order very soon since 2 months I Have not received my product. why is this discrepancies, when I had ordered for sony 10000mah power bank, I got sony 7000mah power bank, is this my fault or yours. such a cheap and fraud site it is, my money and product is wasted. I will file in the consumer forum so that other people are aware of the cheap product and fraud people cheating around. I really want my money back or the...
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V
VICKY217
from Lucknow, Uttar Pradesh
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POOR QUALITY OF THE PRODUCT

Address:Lucknow, Uttar Pradesh

DEAR SIR I HAVE PURCHASED A BATTERY FROM THE SHOPCLUES AND THE QUALITY IS VERY POOR AND CANNOT WORK PROPERLY WHOSE ORDER NO. IS 54748035 BUT SHOPCLUES IS NOT RESPONDIND TO THEIR CUSTOMER AND TAKE MORE TIME THAN EXPECTED .I HAVE APPLIED FOR THE MONEY TO BE REFUND IN MY BANK ACCOUNT PLZ HELP TO SOLVE MY PROBLEM......
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S
shrikantwane
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is selling wrong products order 51709113

Address:Pune, Maharashtra

Hello team,

I had placed an order 51709113 on shopclues.com for ladies swimming costume on 15 may 2015. But i have not received the product which is showed on the web site.Please refer the below web link for product details:
http://www.shopclues.com/posh-7-supper-poly-lower-green.Html

I have received the product with short leggings whereas on web site it is mentioned as 3/4 leggings. Please refer the...
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M
Madhvi Grover
from Surat, Gujarat
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Scandal size to be changed

Address:Surat, Gujarat

My COD order no. 54092407 for Globalite Men scandal Park is delivered. The shop size I wear is 9. But this company's scandal of 9 size did not fit me. It is tight. Now your customer support is refusing for the change. Kindly get a solution of this problem....
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Address:Dehradun, Uttarakhand

I have purchased a product with order id 54657671 at shopclues.com on 31/05/2015. Today i received a mail from shopclues that my order has been delivered to me with order ID 54657671. I contacted Ecom courier service with which this order is supposed to be delivering to me. They are saying that your is still in transit and has not even reached to the branch office of the city where i live. According to me sending false mails and false...
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Address:Jaipur, Rajasthan

my order number is 54558567 dated 31 May 2015, 05:50 PM. Current status is "Order handed over to courier". I ordered on the basis of title "Pack of 3 Stylish Cotton Boxer Short" and the image shown. But i got totally different product and there is no note in the description that product could be different as shown in the image. at the same time as per the product description "Color 3 Different Colored Boxer Will Be Randomly Picked" but i...
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K
kephas
from Hyderabad, Telangana
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shopclues doesn't know which is BLACK COLOR

Address:Hyderabad, Andhra Pradesh

i have ordered black color flip flops and i received red color flip flops it says SHOPCLUES DOESN'T KNOW DIFFERENCE BETWEEN RED AND BLACK COLORS. TOYOYO MEN RELAX 2 FLIP FLOP BLACK Code: 7148426 Options: Shoes Size: 9 Merch Ref: TOYOYO MEN RELAX 2 BLACK Hi SANTHOSH, Thanks for shopping at shopclues.com- Your one stop destination for Sab Kuch Wholesale Rate Pe! We have registered your order 53976969 – now it’s our turn...
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