ShopClues.com Complaints & Reviews

Most funny customer support team and they always send default messages.If you have time go through the chain emails..Looks real funny ShopClues Support, Apr 23, 4:28 PM: Dear Customer, Greetings from ShopClues.com. We would like to inform you that the refund for your order is in process. You will shortly receive an automated update with the payment details. This may take upto 2-3 working days. For further assistance, kindly...

I had purchase a mobile handset Panasonic Eluga U (QTY:1) date 06 Apr 2015, 01:00 PM order no 45237705 payment through net banking state bank of india.some courier faulty my product is return to shipper I request to refund my amount. But till today dated 23 april 2015 not received my refund amount in my account. please look after this matter in high priority. thanks Debabrata Bhattacharjee tinsukia...

Hi Team, I have ordered a mobile phone from Shopclues with the order number 45339553 on 7th April 2015. And it got dispatched on 08th April 2015. The seller have not provided the accurate courier tracking number. And the phone have not been delivered yet. The expected delivery date was 16th April 2015. But the phone did not got delivered today too. Its 2weeks from the date it got dispatched. I am really worried and frustrated on the service...

item return to the dispatcher vide courier no[protected] from Trackon Couriers Pvt. Ltd. New Delhi on dated 13th Feb 2014 but amount not refunded. 931073 Return 36742491 Order Number 04 Feb 2015, 05:59 PM Order date 13 Feb 2015, 06:30 PM Return Request Date Refund Action 931579 Return 36742491 Order Number 04 Feb 2015, 05:59 PM Order date 13 Feb 2015, 08:24 PM Return Request Date Refund Action 931061 Return ...

Hi This is Saravanan My Order No is. 46444293, I have purchasd on 13 April 2015. I have recd the message that confirmation no that it has shipped on 15 April 2015 and i have recd the Safe express docket no against the order no. I have tracked the LR. No. it was showing Pending . i have called customer care no. they said me that it has been shipped on 15 April 2015. Last deliver date was 22 April 2015. for my location. but still now i...

i had purchased your product and i receive that product when i saw product on your site it was so good to see but whern i receive the quality of product is disgusting i need my money refund back in any case if you dont do i dont have no option to go with consumer fourm need my money back...

Dear Sir, I made a prepaid online purchase of two items - (a) Wireless Mp3 Player (b) USB hub, on 06.04.2015 with order no:[protected]. On date :- 15 .04.2015, I received a packet on which details of both items were mentioned. But after opening it I found only one product (i.e. Wireless mp3 player). Packet did not contain USB hub. Packet was nicely packed and there was not any sign of tear. This order was shipped via Delhivery. The tracking...

I purchased O General 1.5 ton AC vide order no. 43359413. After installation I went online to register warranty with O General directly. I was advised by them that they are not giving warranty for ACs sold online and the same is mentioned on their website. I have raised this issue with merchant and Shopclues and have yet to get a response. This is against their own policy mentioned on their website....

Hi, I have placed an order[protected] on 13th April 2015 and it was supposed to be deliver by 21-23rd April 2015. But i didn't received anything yet. I checked on shopclues.com and says that it has been delivered. Worst part: 1. I didn't received any kind of confirmation over email/sms regarding my courier details. 2. When i tried to track using the shipment number on Safeexpress courier partner, it says that shipment no doesn't...

Sir, I have booked order in 23rd march 2015 and paid online RS 890 through debit card website gives me the delivery date 3rd April but product was not delivered at that day after that I enquired to customer care no. in 9th april so they told me it will take some more time and immediately next day on 10th April they updated my product status to Delivered But still it is not delivered to my shipping address I asked them about this...

Please go through the Shopclues Order #[protected] dated: 08.04.2015. Order placed, paid full amount immediately. But suddenly very next day on 09.04.2015 my order has been cancelled. After that everyday I am chasing to refund our paid-up money. But people in Customer Care are unable to update me why this much of time for refund process. Several times I have mailed Shopcles customer care, having ticket numbers accordingly. Kindly refund...

This is in regards to the order number 45806761. My order is in returned status as the delivery address is in non delivery zone. I have spoken to the courrier company "shree maruti courriers" and they have informed me that the order is returned. The courrier office is hardly 3 kms away from my residence and i can collect my order from the office. Hence i request you to deliver the product so that i can collect it from the courier office. You...

Dear Sir,

I have Ordered for the COMBO OF TWO 3D BED SHEETS AND 4 PILLOW COVER Code: 73798548 on COD the same has been received on 20 April 2015 at my Address.

My complaint is that the material which was order in the mentioned Subject was a Sets of Combo 3d Bed Sheets with Four Pillow Cover but I have received only one 3D DBL Bed Sheet and Two Pillow Cover.

Request you to please look into the...

Hello, I'm from Alappuzha I Orderd for a RR Wireless Bluetooth Speaker in 16th April 2015.I Recived the order number by a conformation message, bt i didn't get the tracking number yet and the product !! so please sent me the tracking number fast. Thank You...

Sir, I had placed an order on 11.04.2015 order no.45714841for 4 double bed sheet with 8 pillow cover. I received only 1 double cot bed cover and 2 nos of pillow cover. I was really upset for placing order with shop clues. kindly send me the balance 3 double bed cover and 6 nos pillow covers. otherwise I will file a complaint with consumer court as I got your bill as 4 double bed cover and 8 pillow cover. Pls revert on my mobile no.[protected]....

I have ordered "Leather Belt" from Shopclues.com on 24 march 2015 (prepaid). On 30th march I have got a sms that order has been shipped from Delhivery. But still it didn't delivered to me. I also contact customer support (e-mail & call) but they didn't give exact reply, only making fool. From Shopclues I am getting the message that, "Your order has been shipped by Delhivery Courier Partner on 30 March 2015." But still I didn't...

I ordered a product on 16th march 2015 which was Rs.200/-, They shipped it on 19th march 2015, It should have reached me latest of 26th march 2015. But when I tracked order which was through professional courier. The tracking number is GGN40034892. But it was forwarded from Chennai but it was not received at my home town Namakkal where I have to get the product. I gone there and cross verified with them but they said it was not received by...

My order no. 46342373 was canceled on 13-Apr'15 (within 1 hour of placing the order) however the refund is still not credited into my account. I patiently waited for few days & still it was not credited hence I emailed them last week enquiring about the same, but they sent standard replies "Inconvenience regretted, the same will be credited into your Acct soon etc" Everyday, I receive marketing emails from them & then I visit...

I AM RAJESH .I GAVE AN ORDER BEARING[protected]THOMAS / BEN10/ SMURF TRAIN).I PLACED THE ORDER ON 24TH FEB 2015.I PAID THE COST BY ONLINE ON THAT DAY ITSELF.THEY SAID THE PRODUCT WILL BE DELIVERED IN 10 BUSINESS DAYS.I WAITED, BUT I WAS NOT DELIVERED BY TYHE GIVEN DATE.WHEN I ENQUIRED CUSOTMER CARE.THEY THE STOCK IS NOT AVAILABLE, SO THE AMOUNT WILL REFUNDED TO YOUR ACCOUNT BY 2 WEEKS. BUT TILL DATE THER AMOUNT HAS NOT BEEN REFUNDED. IS...

i, kailash purchased air cooler, ORDER NO.42851447. afterchecking i sae defect in manufacturer. on next day i requested shopclues for REPLACE the product.REPLACE ORDER ID-1109935. from that day product was not picked up from my address. now they showing status return request closed. WITHOUT PICKINGUP THE PRODUCT. HOW THEY CAN WRITE THIS. THIS IS VERY VERY VERY BAD SERVICE FROM SHOPCLUES, i called shopclues regarding pickup of product, since...