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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 262

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D
Dhirendra Singh Jodha
from Pune, Maharashtra
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OUTDATED DEFECTIVE PRODUCTS, AND NO RETURN/REFUNDS

Address:Pune, Maharashtra

I recently bought a symphony diet 35i cooler on shopclues.com via order number 43700253 on 28th March 2015 for approx 8.5k that was the first big ticket purchase on this website. Product was delivered on 2nd April in evening. I unpacked it on 4th on weekend and first thing I noticed was - Manufacturing batch date was June 2014 - One year old outdated product. Still I thought if it works I will be fine, but I was wrong. After filling the water...
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C
cmbhatia
from Kota, Rajasthan
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Order no. 43659793

Address:Kota, Rajasthan

I have procured 3 bed sheets alongwith 6 pillow covers vide Order No.43659793 paid Rs.599/- through net banking. But Sorry to say, this product quality is very very poor and when it was washed, the colour of bed sheet gone out and also spread the colour to the others cloth. I would request you to please arrange to return this item immediately and return and amount alongwith my persoanl pain taken by us. Please send me sms or speak...
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I
iknalos
from Daman, Daman and Diu
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Problem in a buyed product

Address:Valsad, Gujarat

I purchased a bluetooth adapter, but to my surprice it does not work fine. So I want to be replaced....
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Address:Pune, Maharashtra

Dear Sir, On 5th April, 2015 I placed more than ten orders. However, my complaint is for two orders bearing nos.44086051 and 44086059. Shop Clues sales products through Sunday Flea market. I placed orders for more than ten products. All in one number quantity however for the above two orders I asked for two quantity as these products are to be used individually. While I was updating my cart the total was shown Rs.1450/+ I used the services...
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B
bhawan singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the payment of return request of my bluetooth speaker

Address:New Delhi, Delhi

i have requested for a return request for my product and it was proceeded successfully but further action was not taken.i had applied for the replace option but it was considererd as refund complaint but still i haven't got my return payment if refund is not possible then replace it with another bluetooth speaker of same price.please do take some action as there are high hopes from this company......
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B
bikramkumar32
from Surgana, Maharashtra
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AMERICAN DIAMOND STUDDED WRIST BRACELET CUM WATCH WOMEN

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

We have received our delivery of americam diamond studded wrist bracelet cum watch-women on 16-04-15. we found watch is not working and not running in proper ways. so we want repalce this item to you or please help us to start this watch. our order id was 46386735....
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A
anto6186
from Bengaluru, Karnataka
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Product not delivered no response

Address:Bangalore, Karnataka

Hi, My name is Antony i have made a purchase with shop clues with order no 45346939 on 7th april 2015 .from the next day i got a message that "This order is shipped via Delhivery. The tracking number for this shipment is [protected]" and expected deliver is 13 th april..but this tracking number is invalid.They just fooled me for that i complain to customer care to provide me a valid tracking number for that no reply and response from their...
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C
china rangaiah
from Hyderabad, Telangana
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Received a damaged product with order Id:39523487

Address:Hyderabad, Andhra Pradesh

Respected sir, I have brought a pendulum wall clock from www.shopclues.com last month. I have received a complete damaged product. And soon after receiving the product, kept a return request with Id:1062847. And they didn't respond till date, besides mentioned that 'return request closed'. Please consider my complaint and take a serious action on this....
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Address:Pune, Maharashtra

Hi All, I have ordered Linen Cotton Full Sleeve Shirt ( White ) on shopclues on 4th April. On 8th April i received update that your item is shipped via Delivery and the tracking number for this shipment is [protected]. Till today 18th April i do not receive my order and tracking status of order is not updated on shopclues. On 15th Apr i contacted support team on telephone and they triggered mail on my behalf. On the same day i received...
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K
Karan lashkari
from Ahmedabad, Gujarat
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Delivery not Received

Address:Ahmedabad, Gujarat

Dear Sir/Ma'am, I was order one item by ShopeCluse but still i have not received the product i did many compliant to ShopeCluse but not received any satisfied answer as par there communication mail expected delivery date is 10th April Friday but today is 17th April its to much and i try to track this consignment as par they give me detail then some error is come...
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L
logesh k
from Bengaluru, Karnataka
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the product defect

Address:Chennai, Tamil Nadu

yesterday I got a product from shop clues, its a remote control combo car set, the total amount Rs719 paid on cash on delivery, but the product it not working the delivery id is [protected] I already purchase goods on shop clues it all good working condition, but this particular remote car combo it not working so please fix the issue please refund of this product soon, because we trust shop clues....
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M
Manpret Kaur
from Amritsar, Punjab
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Invalid Tracking number( No.15395994)

Address:Gurgaon, Haryana

Hi, I booked HTC Desire 820 (Order Number:[protected] from Shop clues on 13th April (Monday), and it is showing the Expected delivery date to be 17th April, but when I try to track it via Red Express, it is showing invalid tracking Number: 15395994, I called Red Express and got to know that the product has yet not delivered to Red Express. This is really very Humiliating as I made the payment of Rs 21499 Online. I am a old customer of shop...
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K
kishorevuyyuru
from Nellore, Andhra Pradesh
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Item is not delivered... BUT THEY SAID IT IS DELIVERED

Address:Hyderabad, Andhra Pradesh

I ordered shoes from the shopclues... they said that it will be delivered with in 1 week... i kept a mail to them for their delay... they said we will resolve for ur inconvenience we will get back to u with in 48 hours... but after 15 days they changed the status to delivered... i was checked with courier point also.. they said we didnt receive your item... but the shopclues cheaters told... the courier people deliver at your shipping point......
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S
suprita.v
from Kharagpur, West Bengal
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delivery of defective item

Address:Paschim Medinipur, West Bengal

My issues is regarding order no 36888639 Shopclues delivered me defective and damaged product. I told this issues to them and they told me that they have arranged reverse pickup and they will refund the paid amount. But It has been more than one month Since I raise the issue but they didnot fulfill the promise. I have been contacting them constantly but they are not responding to my issues which is very disappointing. Due to thier defective...
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Kishore Janarthanam
from Hyderabad, Telangana
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Missing Item and Damaged Item delivered

Address:Krishna, Andhra Pradesh

Dear Sir/Madam, My order number is 43985949 Issue No 01: KAMACHI WEIGHT BENCH- 003 (MULTIPURPOSE WEIGHT LIFTING BENCH) Code: 7248282, Under the parts List as per manual Item Number M: Bolster Holders 02 Nos are missing. Issue No 02: Under the order for 100 KG SPARE RUBBER WEIGHT PLATES WITH BUSH (Code: 1429800) one number of 10 Kg weight is damaged and need replacement for the same. Its a very big safety issue. If the same breaks...
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M
Mavericnk
from Bengaluru, Karnataka
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HORRIBLE quality products and service.

Address:Pune, Maharashtra

As per Shopclues policy: "You are completely protected. ShopClues offers a 10 day return guarantee for all such items. We get it picked, Or You ship and we refund." I ordered a product from them and found that the quality of product delivered is HORRIBLE, material defective and damaged. It is "Significantly different from the description given by the merchant". Does not come in the category of "healthcare products, customized products,...
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S
Suman Sameer
from Mumbai, Maharashtra
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Fake and counterfeit products being sold

Address:Mumbai City, Maharashtra

Order Number: 44580949 for Xiaomi Piston Headphones I ordered Xiaomi Piston Headphones from Shopclues. The product was listed at Rs.699 and a 57% discount was offered on the product. The seller "lovelydeals" also claimed 100% satisfaction on the product. While there were first copy products on Shopclues, the respective sellers made sure that they add "First Copy", Original Equivalent Product" for these cheap and fake products so that...
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C
chinrocksz
from Bengaluru, Karnataka
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GLASS DAMAGED

Address:Dharwad, Karnataka

Order Number[protected] Reebok classic black sunglasses:- Yesterday i got the delivery of my order after opening the box found that the material is damaged. So kindly do change the order and deliver the fresh one as soon as possible. Revert back soon. Prashant Kumar... [protected]...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Order# 45350771 Return Request ID# 1191987 Item: Reebok Classic Black SunglassesQuantity : 1 Hi, This aviator Reebok Classic Black Sunglasses that I bought are of very inferior quality. It has very bad finishing. It cuts/scratches the ear and sides of the head while putting on and off. It is also very uncomfortable while wearing. It seems like a fake product!! I had filed a return request that they have rejected!!! That means ShopClues.com...
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E. Sridhar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRANSACTION DATED 21.02.2015 FOR RS 26,243/- - TO BE CANCELLED IMMEDIATELY

Address:Coimbatore, Tamil Nadu

Dear Sir, Based on the SBI Credit Card Division's advice, I am lodging a formal complaint. The transaction dated 21.02.2015 for Rs 26, 243/- was not done by me at all. As the owner of the SBI Credit Card I reject this transaction. I do not know the reason as to why my credit card account was debited with the aforesaid amount for no fault of myself as the transaction was not at all proposed by me. In the light of the above, I would...
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