ShopClues.com Complaints & Reviews

I have ordered safety shoe size-10 through shop clues on 10th march, I received very low quality shoe.that day itself I raised the complaint about same on 19th march and i asked refund amount. I send mail so many times but still now i am not getting any refund amount.

Ref.: Pack of 2 Cotton Leggings - 16 Color Option Code: 1445924, Options: Size: XXL, Color: Skyblue & Orange, Merch Ref: 101 I have not received ORANGE color leggings but RED color instead. IS SELLER FOOL, CANT THEY KNOW COLOR DIFFERENCE BETEEN ORANGE AND RED LEGGINGS. Please advise, I need orange color leggings, I dont require Red color in XXL size. Other sizes and color are OK but for this, I received another color product. Also please advise why you took delivery charges from me for below product as sizes are different but seller is one and I received all the below item in ONE PACKAGE. So I need to pay for only one courier charges not 16*4=56 RS. You may call me at [protected] before 5 pm every day. See, I have baught many things from you, so you can not make fool me.

I had ordered a carrier 1.5 ton superia ac paying Rs 40390 on the website on 2nd April 2015.The amount was debited from my account promptly and since the location was in Kerala I applied the pincode where they showed delivery is possible. On 3rd April I get the message against the order Order on Hold-Verifying Courier Serviceabilty.I thought they are verifying alternative means to deliver the material but when I called up their customer care I was told that they will not be able to deliver and a refund will be initiated that too within 72 hours and the payment will be credited to my account in another 7-10 days. After paying the amount on 2nd April were they sleeping till 9th April when I called up to find out the status of my order This attitude of shopclues.com compels me to believe that their intention is to take customers money and hold it for a month as they enjoy interest free funds. What is surprising is that despise their disability to service the order the same message is shown on the screen for one week as verifying courier serviceability. I would request the refund to be done in the next 72 hours and not in the next 15 days Regards Prakash Sasidharan

Purchased 50 KG SPARE RUBBER WEIGHT PLATES WITH BUSH on 31 Mar 2015, 10:51 AM which was shipped on 1st April 2015 by safexpress courier Awb 42460179 but there is no information of Awb on courier website contacted safexpress they told shopclues have not handed over the consigment to them that's why no information of tracking no on safexpress website raised a ticket 2533469 on shopclues.com on 2nd April but they are not giving any satisfactory reply only telling we are following up with courier today is 6th day after shipping till today there is no information of mentioned awb no on courier website it show Error: Waybill No. not found. I need the delivery of product by promised date of 8th April or a compensation of Rs 5000 for misguiding and giving wrong information to me and for mental harassment and time I have to waste due to all this

i am prashant matwankar from dhanori pune maharashtra.i got a call from [protected] number on 8th of april in the evening the girl name neha was disscusing abt to post add on ur website and ask me to mail my destail on ur mail id. and at the end of call she use the bad word. no longer i want go do any add with u and i want my all detail hav to erase from ur data.

Sir, I received product broken/damaged condition 3 weeks before and I complained to Shopclues CC team but still no action taken from your end. Actually the handles received with product are not compitable and few are broken. I have sent the damaged product (5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set) image to Shopclues team but still no action taken. Please arrange the return pick-up or send the new 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set to my doorstep. Please do the needful immediately. Because its already two week delayed because of their poor response. Image attached Issue: 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set broken Order Number: 40713833 Product: 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set: Packing is Intact. Product is damaged. Still No response receive from Shopclues end and merchant not responding. I never expected this kind of service from shpoclues. Now don't push me to go to consumer forum. Order Number: 40713833 Mob:91-[protected]

This is very surprising that received the delivery of lunch box as I ordered. I want to replace it immediately. My order details are given Registered your order 44593609 – Order Date: 02 Apr 2015, 01:06 PM Oliveware Olympic Lunch Box with Bag (1 Big, 2 Small Containers And Tumbler) Code: 5395084 Merch Ref: LB#32 1 Rs.550 Rs.371 Rs.179 Subtotal : Rs.179 Shipping Cost : Rs.0 Total : Rs.179 (RED Express Way bill No.[protected] Need immediate response. Thanks, Reena Mittal [protected] [protected]@rediffmail.com Address- R-22, Railway Enclave, Sector-12, Pratap Vihar, Near Chodhary Sweets, Ghaziabad-201009

Shopclues.com is a No.1 worst site to shop online. It always has a bunch of fake sellers with fake china products. I just ordered a Sony 10, 000 mAh Power Bank on shopclues which showed an unbelievable rate of just 595/-. I immediately ordered it without a second thought, and what I have now with me is a fake china product with fake, cheap material. Fake outercase. Cheap USB Cable. No warranty details. No instruction booklet. The Model number given on the outer case of the product doesnt match with the model number given in the packing. I seriously want to sack all these bloody scumbags and make them rot in hell for fooling people. People... My serious appeal to you. Dont ever ever ever even think of buying a product in shopclues. Some sellers may be genuine, but you cant identify one in a hundred scumbag sellers. Seriously people... Avoid it In the pictures enclosed, you can see how the model number differs on the powerbank panel and on the package. You can also see how small and light it is being a 10, 000 mAh Power Bank. It proves to be a perfect FAKE Product.

Recently I bought a reebok watch from Shopclues.com and when I got it from courier I found a crack on the front glass. This was not expected from this site. So in return I want a new watch replacing this one. And I want this whole thing done within 3 days.

Sir, I received product damaged condition a week before and I complained to Shopclues CC team but still no action taken from your end. I have sent the damaged product (fan leaf) image to Shopclues team but still no action taken. Please pickup the return request or send the new fan leaf to my doorstep. Please do the needful immediately. Because already one week over. Image attached Issue: Vox Multipurpose Pedestal Fan leaf broken Order Number: 42402609 Return Number: 1100007 Product: Vox Multipurpose Pedestal Fan with inbuilt Emergency light and Mobile Charger Reason: Packing is Intact. Product is damaged. Still No response receive from Shopclues end and merchant not responding

Dear Sir, My ORDER DATE- 11 Mar 2015, 02:34 PM, My ORDER NUMBER[protected] And My ORDERED PRODUCT(S)- 7inch MATTE screen gaurd/protector for 7 inch SAMSUNG tablets (QTY:1) This product not recived By My Address and cont. person. And Debit on my account payment for shopclues. Please Check And Reply Urgent My Cont No. Is [protected] or shop cluse wale kah rehe h. ki ham is product ko delever kar chuke h. par mujhe ab tak nahi mila h. maine ye bhi kah diya h kis ko dilver kiya h. uske sighn kiske h.ye bataye mujhe kai dino se talte ja rahe hai.

Dear Sir, My ORDER DATE- 11 Mar 2015, 02:34 PM, My ORDER NUMBER[protected] And My ORDERED PRODUCT(S)- 7inch MATTE screen gaurd/protector for 7 inch SAMSUNG tablets (QTY:1) This product not recived By My Address and cont. person. And Debit on my account payment for shopclues. Please Check And Reply Urgent My Cont No. Is [protected]

Hello, I have bought one product from shapeclues with order number #44607017 and i have checked delivery is available on my pin code -202001 but shopclue canceled this product with not serviceable area and when i check again for this product it is available delivery at my pin code and now its MRP is 5690 but when i ordered this product MRP was 5190 and he didn't refund back when order was canceled on 03-April-2015. Thanks to register my complained against shopclue. Regards, Raghavendra Singh [protected]

ShopClues COD order 43100589 for Vheelocity Designer Car Seat Neck Cushio..( and 3 more items) is shipped by RedExpress with tracking Number 16156521. Amount payable on delivery is Rs. 278.00. NOT YET DELIVERED, ARRANGE DELIVERY AS SOON AS POSSIBLE

Dear sir, I am Vinod Chaudhary, i have purchased a product in shop clues through online shopping, the product 32″‘ LED TV on 04/01/2015(order no[protected] but manufacturing defective product received and return this product by blue dart and receive product shop clues one month but I asked them to return my amount and they said within 15 working days your amount will be return but still now my amount is not return, and i daily asked and your daily one answer two days- two days and 48 hours but not solution please look the issue.order number is 32009311. Thanks and regards Vinod Chaudhary +91-[protected]

ORDER NO 39709149 we have send the product back to them by the merchant on[protected]. From that time we didnot receive the money back to us . That product was recived by them before so many days only. We have send three to four times the message and we called to them 3 time but also there is no use. They are telling that merchant is not available whenever we called to them.The reason is sending the product back that one is not fit to my local network. Even we have send return courier slip as a proof .There no use at all.So please understand my problem and refund my money back as fast as possible. Even I submit now to you my return courier slip and it is as follow.

I have ordered 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set. My order no is 39329235 dated 24th Feb 2015. I made online payment. I have complained so many times. But there is no response from shopclus. I request you to take an action on Shop Clues.

shopclues disable my account without any valid reason. i have pending orders and refunds of above thrn 1000 rupees. butthey do not reply me back.so now i am going to take a legal action about this. any other case on this topic of anyone so please mail me. i am going to send a legal notice to shopclues.my email address is [protected]@gmail.com. contact number is [protected]

Dear sir, My Order no. 43300101 is not received . but on your website and other place is showing i have received this item. I have also checked on Courier WEBSITE .There is no information about this articles. Please send my articles on proper address.

maine 8th march 2015 ko ten nos. order book kiye the, with payment.but mujhe jo bhi product mila wo bhut hi ghatiya tha.mere about rs.1100/-bilkul bekar gye, becuse koi bhi product useble nhi hai. maine apni life me itni ghatiy service aur consumer k saath loot kabhi nhi dekhi.sharm kro, .public ko loot rhe ho. iss company ka jaldi hi bedagark hoga. With Regards, Naresh Sharma Delhi. Corrupt shoping agency, mere liye tumhare pass koi jwab hi nhi hai, GOD TUMHARA BEDAGARK KREGA.JITNA PAISA AAP LONGO NE GARIB PUBLIC KA LOOTA HAI, USKA BHUGTAAN TUMHE ISSI JANAM ME KRNA HOGA.MERTE HYE APNE SAATH NHI LE JAOGE.