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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 264

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N
Naveen Kumar Ambekallu
from Hubli, Karnataka
Apr 10, 2015
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Address: Bangalore, Karnataka

Dear sir, I have ordered 1set of Park Avenue Assorted Deo + Talc Combo Code: 3766432. Till date I have not received items. Kindly let me know the status of the same and also request you to furnish the name of the Courier service to enable to track. Awaiting your immediate reply by mail or SMS. With Regards, A.P. Naveen Kumar [protected]
Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


Regards,
ShopClues Support!
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    jazz pearl
    Apr 10, 2015
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    Address: Ahmedabad, Gujarat

    I Purchased 2 Watches from your Shopclues.com on 26 January 2015, Part of combined order number: 35263923 After lots of complain i received product on 16th February, 2015. But I Received only 1 titan watch in courier. Second Fastrack watch is Missing.From 26 January, 2015 to till date I complained too many times by call and mail. But not received my product yet.They said that Seller has no stock of fastrack watch. if seller has no more stock than why they not showing sold out? Shopclues.com always send law quality product or doing fraud with people.
    Apr 20, 2015
    Updated by jazz pearl
    Dear Shopclues,

    My Product Order No is 35263925 for my fastrack watck.
    Resolve my query fast.
    Dear Customer,

    Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.


    Regards,
    ShopClues Support!
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      gbbabu
      from Delhi, Delhi
      Apr 10, 2015
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      Address: Rayagada, Odisha

      I have ordered safety shoe size-10 through shop clues on 10th march, I received very low quality shoe.that day itself I raised the complaint about same on 19th march and i asked refund amount. I send mail so many times but still now i am not getting any refund amount.
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        S
        srukirde
        from Chennai, Tamil Nadu
        Apr 9, 2015
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        Ref.: Pack of 2 Cotton Leggings - 16 Color Option Code: 1445924, Options: Size: XXL, Color: Skyblue & Orange, Merch Ref: 101 I have not received ORANGE color leggings but RED color instead. IS SELLER FOOL, CANT THEY KNOW COLOR DIFFERENCE BETEEN ORANGE AND RED LEGGINGS. Please advise, I need orange color leggings, I dont require Red color in XXL size. Other sizes and color are OK but for this, I received another color product. Also please advise why you took delivery charges from me for below product as sizes are different but seller is one and I received all the below item in ONE PACKAGE. So I need to pay for only one courier charges not 16*4=56 RS. You may call me at [protected] before 5 pm every day. See, I have baught many things from you, so you can not make fool me.
        Aug 8, 2021
        Complaint marked as Resolved 
        Dear Customer,

        We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

        Regards,
        ShopClues Support!
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          S
          sasiprak
          from Kolkata, West Bengal
          Apr 9, 2015
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          Address: Kolkata, West Bengal

          I had ordered a carrier 1.5 ton superia ac paying Rs 40390 on the website on 2nd April 2015.The amount was debited from my account promptly and since the location was in Kerala I applied the pincode where they showed delivery is possible. On 3rd April I get the message against the order Order on Hold-Verifying Courier Serviceabilty.I thought they are verifying alternative means to deliver the material but when I called up their customer care I was told that they will not be able to deliver and a refund will be initiated that too within 72 hours and the payment will be credited to my account in another 7-10 days. After paying the amount on 2nd April were they sleeping till 9th April when I called up to find out the status of my order This attitude of shopclues.com compels me to believe that their intention is to take customers money and hold it for a month as they enjoy interest free funds. What is surprising is that despise their disability to service the order the same message is shown on the screen for one week as verifying courier serviceability. I would request the refund to be done in the next 72 hours and not in the next 15 days Regards Prakash Sasidharan
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            A
            Abhii1902
            from Jamshedpur, Jharkhand
            Apr 9, 2015
            Resolved
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            Resolved

            Address: East Singhbhum, Jharkhand

            Purchased 50 KG SPARE RUBBER WEIGHT PLATES WITH BUSH on 31 Mar 2015, 10:51 AM which was shipped on 1st April 2015 by safexpress courier Awb 42460179 but there is no information of Awb on courier website contacted safexpress they told shopclues have not handed over the consigment to them that's why no information of tracking no on safexpress website raised a ticket 2533469 on shopclues.com on 2nd April but they are not giving any satisfactory reply only telling we are following up with courier today is 6th day after shipping till today there is no information of mentioned awb no on courier website it show Error: Waybill No. not found. I need the delivery of product by promised date of 8th April or a compensation of Rs 5000 for misguiding and giving wrong information to me and for mental harassment and time I have to waste due to all this
            Aug 8, 2021
            Complaint marked as Resolved 
            Dear Customer,

            Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.


            Regards,
            ShopClues Support!
            I'm Still waiting for the product to get delivered cant track the product on courier website till now neither anybody from shopclues contacted me When I contacted Shopclues over phone and talked with floor manager he was also unable to give any satisfactory reply I will take legal actions if I don't get My product by 13th April 2015
            We apologize for the inconvenience caused. Kindly provide your contact number to allow us to resolve the query asap.
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              C
              comcaregallery
              from Pune, Maharashtra
              Apr 8, 2015
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              Address: Pune, Maharashtra

              i am prashant matwankar from dhanori pune maharashtra.i got a call from [protected] number on 8th of april in the evening the girl name neha was disscusing abt to post add on ur website and ask me to mail my destail on ur mail id. and at the end of call she use the bad word. no longer i want go do any add with u and i want my all detail hav to erase from ur data.
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                S
                sushil1981
                from Mumbai, Maharashtra
                Apr 7, 2015
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                Address: Allahabad, Uttar Pradesh

                Sir, I received product broken/damaged condition 3 weeks before and I complained to Shopclues CC team but still no action taken from your end. Actually the handles received with product are not compitable and few are broken. I have sent the damaged product (5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set) image to Shopclues team but still no action taken. Please arrange the return pick-up or send the new 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set to my doorstep. Please do the needful immediately. Because its already two week delayed because of their poor response. Image attached Issue: 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set broken Order Number: 40713833 Product: 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set: Packing is Intact. Product is damaged. Still No response receive from Shopclues end and merchant not responding. I never expected this kind of service from shpoclues. Now don't push me to go to consumer forum. Order Number: 40713833 Mob:91-[protected]
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                  R
                  Reena Mittal
                  from Noida, Uttar Pradesh
                  Apr 6, 2015
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                  Address: Ghaziabad, Uttar Pradesh

                  This is very surprising that received the delivery of lunch box as I ordered. I want to replace it immediately. My order details are given Registered your order 44593609 – Order Date: 02 Apr 2015, 01:06 PM Oliveware Olympic Lunch Box with Bag (1 Big, 2 Small Containers And Tumbler) Code: 5395084 Merch Ref: LB#32 1 Rs.550 Rs.371 Rs.179 Subtotal : Rs.179 Shipping Cost : Rs.0 Total : Rs.179 (RED Express Way bill No.[protected] Need immediate response. Thanks, Reena Mittal [protected] [protected]@rediffmail.com Address- R-22, Railway Enclave, Sector-12, Pratap Vihar, Near Chodhary Sweets, Ghaziabad-201009
                  Dear Customer,

                  Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.


                  Regards,
                  ShopClues Support!
                  Can you give me estimated time to resolve this issue?

                  Thanks,
                  Reena Mittal
                  Please find attached herewith the received product image. We need resolve it immediately.
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                    S
                    Soumyakesh Ch
                    from Noida, Uttar Pradesh
                    Apr 6, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    Shopclues.com is a No.1 worst site to shop online. It always has a bunch of fake sellers with fake china products. I just ordered a Sony 10, 000 mAh Power Bank on shopclues which showed an unbelievable rate of just 595/-. I immediately ordered it without a second thought, and what I have now with me is a fake china product with fake, cheap material. Fake outercase. Cheap USB Cable. No warranty details. No instruction booklet. The Model number given on the outer case of the product doesnt match with the model number given in the packing. I seriously want to sack all these bloody scumbags and make them rot in hell for fooling people. People... My serious appeal to you. Dont ever ever ever even think of buying a product in shopclues. Some sellers may be genuine, but you cant identify one in a hundred scumbag sellers. Seriously people... Avoid it In the pictures enclosed, you can see how the model number differs on the powerbank panel and on the package. You can also see how small and light it is being a 10, 000 mAh Power Bank. It proves to be a perfect FAKE Product.
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                      A
                      Agniv Datta
                      from Kolkata, West Bengal
                      Apr 6, 2015
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      Recently I bought a reebok watch from Shopclues.com and when I got it from courier I found a crack on the front glass. This was not expected from this site. So in return I want a new watch replacing this one. And I want this whole thing done within 3 days.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.


                      Regards,
                      ShopClues Support!
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                        P
                        Prem Ece
                        from Gurgaon, Haryana
                        Apr 6, 2015
                        Resolved
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                        Resolved

                        Address: Coimbatore, Tamil Nadu

                        Sir, I received product damaged condition a week before and I complained to Shopclues CC team but still no action taken from your end. I have sent the damaged product (fan leaf) image to Shopclues team but still no action taken. Please pickup the return request or send the new fan leaf to my doorstep. Please do the needful immediately. Because already one week over. Image attached Issue: Vox Multipurpose Pedestal Fan leaf broken Order Number: 42402609 Return Number: 1100007 Product: Vox Multipurpose Pedestal Fan with inbuilt Emergency light and Mobile Charger Reason: Packing is Intact. Product is damaged. Still No response receive from Shopclues end and merchant not responding
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Dear Customer,

                        We regret the inconvenience caused to you. We have noted your concern & getting this checked on priority. Please be assured of receing the plausible resolution from us asap.


                        Regards,
                        ShopClues Support!
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                          N
                          naveenkumar201
                          from Delhi, Delhi
                          Apr 6, 2015
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          Dear Sir, My ORDER DATE- 11 Mar 2015, 02:34 PM, My ORDER NUMBER[protected] And My ORDERED PRODUCT(S)- 7inch MATTE screen gaurd/protector for 7 inch SAMSUNG tablets (QTY:1) This product not recived By My Address and cont. person. And Debit on my account payment for shopclues. Please Check And Reply Urgent My Cont No. Is [protected] or shop cluse wale kah rehe h. ki ham is product ko delever kar chuke h. par mujhe ab tak nahi mila h. maine ye bhi kah diya h kis ko dilver kiya h. uske sighn kiske h.ye bataye mujhe kai dino se talte ja rahe hai.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Dear Customer,

                          We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

                          Regards,
                          ShopClues Support!
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                            N
                            naveenkumar201
                            from Delhi, Delhi
                            Apr 6, 2015
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            Dear Sir, My ORDER DATE- 11 Mar 2015, 02:34 PM, My ORDER NUMBER[protected] And My ORDERED PRODUCT(S)- 7inch MATTE screen gaurd/protector for 7 inch SAMSUNG tablets (QTY:1) This product not recived By My Address and cont. person. And Debit on my account payment for shopclues. Please Check And Reply Urgent My Cont No. Is [protected]
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

                            Regards,
                            ShopClues Support!
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                              R
                              RAGHAV2886
                              from Mumbai, Maharashtra
                              Apr 5, 2015
                              Resolved
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                              Resolved

                              Address: Aligarh, Uttar Pradesh

                              Hello, I have bought one product from shapeclues with order number #44607017 and i have checked delivery is available on my pin code -202001 but shopclue canceled this product with not serviceable area and when i check again for this product it is available delivery at my pin code and now its MRP is 5690 but when i ordered this product MRP was 5190 and he didn't refund back when order was canceled on 03-April-2015. Thanks to register my complained against shopclue. Regards, Raghavendra Singh [protected]
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ORDER SUMMERY IS ATTACHED IN NEW IMAGE
                              Dear Customer,

                              Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.


                              Regards,
                              ShopClues Support!
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                                Rupali Bhumkar
                                from Gurgaon, Haryana
                                Apr 5, 2015
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                ShopClues COD order 43100589 for Vheelocity Designer Car Seat Neck Cushio..( and 3 more items) is shipped by RedExpress with tracking Number 16156521. Amount payable on delivery is Rs. 278.00. NOT YET DELIVERED, ARRANGE DELIVERY AS SOON AS POSSIBLE
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Dear Customer,

                                We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

                                Regards,
                                ShopClues Support!
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                                  V
                                  vinu_91
                                  from Mumbai, Maharashtra
                                  Apr 5, 2015
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                                  Address: Kutch, Gujarat

                                  Dear sir, I am Vinod Chaudhary, i have purchased a product in shop clues through online shopping, the product 32″‘ LED TV on 04/01/2015(order no[protected] but manufacturing defective product received and return this product by blue dart and receive product shop clues one month but I asked them to return my amount and they said within 15 working days your amount will be return but still now my amount is not return, and i daily asked and your daily one answer two days- two days and 48 hours but not solution please look the issue.order number is 32009311. Thanks and regards Vinod Chaudhary +91-[protected]
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                                    prava
                                    from Vijayawada, Andhra Pradesh
                                    Apr 4, 2015
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    ORDER NO 39709149 we have send the product back to them by the merchant on[protected]. From that time we didnot receive the money back to us . That product was recived by them before so many days only. We have send three to four times the message and we called to them 3 time but also there is no use. They are telling that merchant is not available whenever we called to them.The reason is sending the product back that one is not fit to my local network. Even we have send return courier slip as a proof .There no use at all.So please understand my problem and refund my money back as fast as possible. Even I submit now to you my return courier slip and it is as follow.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

                                    Regards,
                                    ShopClues Support!
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                                      maths
                                      from Delhi, Delhi
                                      Apr 4, 2015
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                                      Address: Chittoor, Andhra Pradesh

                                      I have ordered 5 Pcs Non-Stick Induction Safe Cookware & 5 Pcs Skimmer Set. My order no is 39329235 dated 24th Feb 2015. I made online payment. I have complained so many times. But there is no response from shopclus. I request you to take an action on Shop Clues.
                                      Apr 04, 2015
                                      Updated by maths
                                      Shop Clues is a Cheating Company.
                                      Dear Customer,

                                      Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


                                      Regards,
                                      ShopClues Support!
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                                        sjain518
                                        from Thanesar, Haryana
                                        Apr 4, 2015
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                                        Address: Panipat, Haryana

                                        shopclues disable my account without any valid reason. i have pending orders and refunds of above thrn 1000 rupees. butthey do not reply me back.so now i am going to take a legal action about this. any other case on this topic of anyone so please mail me. i am going to send a legal notice to shopclues.my email address is [protected]@gmail.com. contact number is [protected]
                                        Dear Customer,

                                        We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.


                                        Regards,
                                        ShopClues Support!
                                        my email axdreaa mention above. check and activate my account.
                                        same prob..kindly activate my a/c too
                                        order id :57204371

                                        i have more than 1000 clubuks in it !!!
                                        shopclues disable my account without any valid reason. i have pending orders and refunds of above than 1000 rupees. but, they do not reply me back.so now i am going to take a legal action about this. any other case on this topic of anyone so please mail me. i am going to send a legal notice to shopclues.my email address is [protected]@gmail.com. contact number is [protected]

                                        Shop Clues — led emergancy light replace

                                        My order id.45812367 he. My led emergancy light kharab nikli he . Na to charge ho rahi he or na jal rahi he mene 18/4/12 ko bhi customer care pe call kiya tha pr abhi tak koi response nahi mila plz meri light replace karva kar dijiye.

                                        Booked order for lg refrigerator, now they refund due to unavailability of stock

                                        Order no 93596112 on date 13/05/2016 for lg refrigerator for rs.9500/- now company do not send me the product,

                                        13 May 2016, 07:41 PM 91596112


                                        L G Refrigerator (QTY:1)

                                        Rs.9, 310 Canceled - Delay in Processing & Refund Credited

                                        Non RECEIPT OF CONSINGMENT

                                        I Booked Super soft Baby Mink blanketson 23rd DEC 2014, ORDER No.31045709 Till today i Have Not Received my order.

                                        amount deducted, but not yet received item

                                        order #23520489 payment failed, but money deducted, I want refund
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