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ShopClues.com Complaints & Reviews

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1.3

Updated: Nov 28, 2025

Complaints 7003

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1673

Unresolved

5330

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ShopClues.com reviews & complaints page 265

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Address: Sagar, Madhya Pradesh

Dear sir, My Order no. 43300101 is not received . but on your website and other place is showing i have received this item. I have also checked on Courier WEBSITE .There is no information about this articles. Please send my articles on proper address.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 6, 2015

Verified Support

Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

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Address: New Delhi, Delhi

maine 8th march 2015 ko ten nos. order book kiye the, with payment.but mujhe jo bhi product mila wo bhut hi ghatiya tha.mere about rs.1100/-bilkul bekar gye, becuse koi bhi product useble nhi hai. maine apni life me itni ghatiy service aur consumer k saath loot kabhi nhi dekhi.sharm kro, .public ko loot rhe ho. iss company ka jaldi hi bedagark hoga. With Regards, Naresh Sharma Delhi. Corrupt shoping agency, mere liye tumhare pass koi jwab hi nhi hai, GOD TUMHARA BEDAGARK KREGA.JITNA PAISA AAP LONGO NE GARIB PUBLIC KA LOOTA HAI, USKA BHUGTAAN TUMHE ISSI JANAM ME KRNA HOGA.MERTE HYE APNE SAATH NHI LE JAOGE.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 6, 2015

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.

Regards,
ShopClues Support!

N

naresh sharma

from Gurgaon, Haryana

Apr 7, 2015

please find 8th march 2015 orders (10 nos orders[protected], 41060485, 41056439, 41055471, 41124571, 41068847, 41065711, 41072605, 41067471.
ye alls products is very very cheap quality and unuseble.

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Address: Chennai, Tamil Nadu

I purchased Gwalior Formal Wear - Pack of 8 (4 Shirts & 4 Pants Fabric) Code: 5588664, the cost is 555, when i take this material to tailoring shop, the tailor said it is not even worth to stretch and totally not fine to wear and nearly waste, i learnt shop clues is 100% worthles..

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Address: Erode, Tamil Nadu

my name is mahaboob basha i purchase a sata to usb cable from shopclues.com i received the product 15.03.2015 i found the product is not working... i contact to customer care and mailed the same day... they told me to send the photos but the cable is internal manufacturing defect i take photos and send to [protected]@shopclues.com mail id that i have the product at good condition and informed the product is visually ok but internal manufacturing defects... i got a mail shopclues cant return the product from my address so kindly resend the product to shopclues network and they promised me they refund courier charges upto 300 rs as a cluesbucks i send the product through bluedart courier service i spend 310rs and i spend to scan the courier receipt 20rs i got courier charges but still i am not get my product amount 350rs... kindly take necessary steps to get my amount...i trust consumercomplaints website i attached invoice copy of the product, courier receipt copy and product photo

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You hole shopclues.Com selling fake items not replying to mails jerks shutdown your site instead of fooling people go and beg for your uncivilised ### god will really punish you to death and you will rot in hell.

I ordered data recovery software order number is 43426363 date is 25 mar 2015, 01:03 pm i gave complaints regarding my product has not been delivered to me and suddenly today under order history the product which has not been delivered showing delivered what nonsense cheap people go and eat with your teams. Refund my cash 's.

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Address: New Delhi, Delhi

Order ID: 43750889 return ID:1135999 It feel disgusting, what kind of product shopclues guys deliver. The Sandal is used sandal with blood patches on it. I have ordered this product because i thought shopclues people will deliver me a good product second time but these guys are disgusting. Going forward i'll not purchase/order any product from them. by delivering this kind of product they have made me embarrassed. I don't know how these guys can run this kind of business. the kind of product these guys deliver is pathetic. Kindly take that product back and refund my money back or deliver me the new and good product.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused. We have noted your concern and getting this checked on priority. Please be assured of receiving the timely updates on your registered contact details.

Regards,
ShopClues Support!

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Address: Ahmedabad, Gujarat

I had ordered MY TONE car perfume from SHOP CLUE on 21st Feb. 2015. My order number is : 38750369. They had comitted to give my product with in 5-6 days but after 10 days also it had not came. So I went to RED EXPRESS, the courier company, to collect my item. But it was damaged parcel so I hadn't collect it from them and they told me to return the parcel. I had booked a refund request for this on 5th March 2015. And RED EXPRESS courier company had sent return parcel to SHOP CLUE on 12th March 2015. The way bill number regarding this is : 04502812. I had sent emails to SHOP CLUE many times regarding this issue also I had called at customer care of SHOP CLUE many times. They always commite to solve the problem with in 48 to 72 hrs. But after almost a month they hadn't taken any action to solve my problem. Please help me to get my money back.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

A

ajeshji

from Pathanamthitta, Kerala

May 26, 2015

Sir/Madam,
I ordered a Kaspersky internet security 2015 3 users and 1 year (Id:[protected]on 21 April, 2015 and I paid online an amount of Rs 1100. But instead of the said product I received Kaspersky internet security 2015 1 users and 3 year (Id:[protected] on 29 April, 2015, which cost Rs 750. I didn't accept the product and told the courier agency to return it.However, till this date, I have not received any information about my refund.I registered a complaint but no response so far.
I hope you will look into the matter and inform me as soon as possible.
My email address is :ajeshadoor.[protected]@gmail.com
Phone:[protected]
Thanking You,
Ajesh.S

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I ordered Pendulum Wall Clock Plaza M30 (order number[protected] March 2015 01:25 PM. I have received 14th march on the day I opened that box totally broken in product. Next day on words till now April 02.03.2015 there is no reply return id 1048169 the product to. I call every day minimum 4 times they can't lift my phone product details :Pendulum Wall Clock Plaza M30 order number : 41454885 return Request id : 1048169 Return Request Date : 15 Mar 2015, 12:46 PM

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

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Address: Kutch, Gujarat

I HAVE ORDERED A MAN'S COMBO WITH ORDER NO. 44150377 AND RETURN REQUEST NO. 1134239. THE PRODUCT I RECEIVED IS AS PER DESCRIPTION BUT THE QUALITY IS NOT SATISFIED ME. SO I REQUEST THEM TO RETURN THE PRODUCT. BUT THEY ARE NOT READY TO ACCEPT THE PRODUCT. SO I REQUEST YOU TO FILE A COMPLAINT AGAINST THEM.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

Regards,
ShopClues Support!

S

sharmasachin00078

from Mumbai, Maharashtra

Apr 3, 2015

Ok than I will be waiting for your decision.

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Address: Ghaziabad, Uttar Pradesh

I have orderd a original jabra voice wave bluetooth headset(price-1658/-) form shopclues.com on 26 Jan 2015, 01:29 PM (Order Number[protected]. Product is deleverd but wrong product. Again I have called customer care number [protected] wrong product delivered. then they arrange a reverse pickup and then they said we will check the product on our team whether the product is damage or not. its ok. after they checked the product then they return the money on clues buck even not return on my account. its ok. then again I order same product on higher price(2299/-) on 04 Mar 2015, 01:20 PM order number[protected]. they send me dtdc consignment number- A30674913 for tracking.They said the product is from roorkee and will delevre at my ghaziabad address. but the product from surat and deliverd to ALATHUR. every time call to customer care number, they said please wait 24 to 48 hours. 24 to 48 hours not comes till now...

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

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Address: Hyderabad, Andhra Pradesh

Your selling worrest products. Its totally damaged products.and showing on screen different what we got. Its a big scam.onlineshoping. please shutdown ur site. And am going to complainte on ur in counsumercourt. i buy A power bank 10000mah but they sent 3500mah. How frod this.my orderno 40425871

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

Regards,
ShopClues Support!

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Address: East Khasi Hills, Meghalaya

Respected Sirs, I have ordered for two remote control cars (monster hummer rc with lights 116) order no a43415371 and 43424661 worth 999 each. on receiving the order i find that both the cars are totally different from the one shown on the website infact nothing compared to it. i was not happy at all but human curiousity, i had to try them out to see their functions and when i did i find that one is okay and the other is not functioning n a little broken. This shows that the company in all aspects is not customer centric. They only sell for the money and not for customer satisfaction. I would be highly obliged if necessary action is taken as soon as posible as to avoid other customers from facing the same unhappy situation. Thanking You Mervyn Laloo [protected]

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

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Address: Gwalior, Madhya Pradesh

I returned a watch a month ago for which I requested to gave my money back in form of clues bucks but they they dnt recieve my calls only the computer message is there n they disconnect the phone, they did this more than 3 times n now more than a month is passed away n still I have not got my cLues bucks but the watch has took away from me with the bill ...i ordered it on month of January, the order came on time was also took back on time but now iam getting frustated n will not tolerate thIs non sense anymore...i ordered that watch to gift someone n after gifting I took it back n returned to shopclues...very poor service, plz help me in getting my clues bucks as soon as possible

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.

Regards,
ShopClues Support!

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Address: Kolhapur, Maharashtra

I have not received my product which booking online at dated 19 march 2015. When I call in shop clues, they said your order is delivered to you. But I have not get my product yet.Bymistake shop clues sends product to wrong address. They said me to wait for another 15 days to check it. Also Shree maruti currier do not show any status of product & do not give me useful information about my product. My order no.42666431 and Tracking no.[protected]

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

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Address: Bangalore, Karnataka

My order no. 40691703 with shopclues.com for the product -'32kg Home Gym Set with Life line...'on dated 09/03/15 is delivered to my address. But the Hardwares-23 nos, required for making the assembly, as specified, are not supplied with the product. All the core items are only supplied.Not a single hardware supplied along with the box delivered to us. Hence we are unable to make the assembly. Hence please immediately deliver all the Hardware's required for making the complete assembly to my address following. I have already paid the full amount thru' net banking. My mail Id is: [protected]@yahoo.com My Address: No.01, 1st Main, 1st Cross, P&T Layout Main Road, Adj. to P&T Layout (Telecom Layout), Ashwathnagara, Srigandhadakavalu, Opp. Triphase Technologies, Bangalore-560091 My Phone no.: [protected]

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

Regards,
ShopClues Support!

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Address: Nashik, Maharashtra

I booked 32 gb memory card on 07/03/2015 and paid the amount in advance and the order no is 40679357. While forwarding the item i ordered, 16gb card was forwarded to me. I brought the matter to the notice of company through email before the item was delivered to me. Even after the complaint, the wrong product was sent to me. Thereafter i request for return of the item on 25/03/2015 and attach 3 images of the parcel.in turn the company send me a mail asking me to send images of the product. I forward the images five times as reply to the company's mail and confirm the receipt of the required images on telephone. The company representative told me on phone on 30/03/2015 and 31/03/2015 that the return request will be sanctioned and the amount will be credited to my bank account. Today i received once again a mail asking me to submit the required images within 48 hours. I donot understant why the company is asking again the images and feel that the company is not ready to return the amount to me. And this is just cheating with the customer. The company has charged amount for 32 gb card and send 16 gb card.
My details are as under
Name r m gaikwad
Email [protected]@rediff.com
Mobile no [protected]

May 4, 2020

Complaint marked as Resolved

Amount refunded

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

R

rmgaikwad98

from Nashik, Maharashtra

Apr 3, 2015

I HAVE CHECKED THE RETURN REQUEST STATUS WHICH SHOWS THAT THE RETURN REQUEST IS CLOSED. I HAVE NOT BEEN GIVEN ANY SOLUTION TO MY PROBLEM AND THE RETURN REQUEST IS CLOSED. I HAVE PAID FOR 32GB CARD AND THE COMPANY HAS SEND ME A 16 GB CARD, WHICH IS NOT MY FAULT. THE COMPANY SHOULD HAVE ACCEPTED THEIR MISTAKE AND IMMEDIATELY REFUND THE AMOUNT. INSTEAD THE COMPANY IS ASKING ME TO FORWARD IMAGES OF THE PRODUCT. THE IMAGES HAVE BEEN ALREADY BEEN FORWARDED TO THE SHOPCLUES FOR SIX TIMES. THE COMPANY REPRESENTATIVE ACCEPTED THAT THE IMAGES HAVE BEEN RECEIVED ON 31/03/2015 AND THE REFUND ACTION WILL BE TAKEN SOON. THE COMPANY AGAIN SEND ME A MAIL ON 02/04/2015 ASKING ME TO SUBMIT THE IMAGES, WHICH IS NOT UNDERSTOOD. THE COMPANY HAS CHARGED RS 1099/- FROM ME TO SUPPLY 32 GB CARD AND SUPPLIED 16GB CARD AND THE COST OF THE CARD IS RS 550/-. THIS IS CHEATING WITH THE CUSTOMER. AFTER CHECKING THE STATUS OF MY RETURN REQUEST AS "RETURN REQUEST IS CLOSED" I CONTACT THE COMPANY ON THE LANDLINE NO GIVEN, BUT THE COMPANY REPRESENTATIVE ASKED ME TO WAIT FOR FURTHER 48 HOURS. AND NO SATISFACTORY REPLY IS GIVEN. I DONOT WANT THE COMPANY TO APOLOGISE FOR THE WAY THEY ARE BEHAVING WITH THE CUSTOMER, I WANT THE GARBAGE THE COMPANY SHOULD TAKE BACK IMMEDIATELY AND REFUND THE AMOUNT IMMEDIATELY.

R

rmgaikwad98

from Nashik, Maharashtra

Apr 4, 2015

TODAY I HAVE RECEIVED ANOTHER MAIL COPY OF THE SAME IS EXIBITS AS NO 1. I HAVE SEND THE IMAGES AND COPY OF THE MAIL IS ENCLOSED AS NO 2.

1.

Subject: Re: Order 40679357
From: "rmgaikwad "<[protected]@rediffmail.com> Sat, 4 Apr '15 1:20p
To: "support+[protected]@shopcluescom.zendesk.com"<support+[protected]@...⇄
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You have charged Rs 1099/- from me for 32GB card and supplied a 16 GB card and the cost is Rs 550/-.If the product was not available with the company the company should have asked me whether I would accept the 16GB card or the order should have been cancelled and money should have been refunded.

From: "ShopClues.com" <[protected]@shopcluescom.zendesk.com>
Sent: Sat, 04 Apr 2015 11:17:49
To: RAMAKANTGAIKWAD <[protected]@rediff.com>
Subject: Order 40679357
##- Please type your reply above this line -##
Hello,

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 2547194, please use the same email for further communication. We try our best to get back to you within 2 working days.

Team ShopClues.

ShopClues Support, Apr 4, 11:17 AM:
Dear Ramakant,

Thank you for shopping with ShopClues.com.

This is with reference to your query regarding the order no. 40679357.

We apologize for the inconvenience caused to you. However, we are unable to understand your concern which you are facing with the product. Hence, we request you to kindly explain the issue of the product. If possible, please provide us the images of the delivered product as well, so that we can provide you the appropriate resolution on priority basis.

For further assistance, kindly refer to www.shopclues.com/help

Best Regards,
Customer Support Team
Akhilesh Singh
ShopClues.com

2.

Subject: Re: Order 40679357
From: "rmgaikwad "<[protected]@rediffmail.com> Sat, 4 Apr '15 1:20p
To: "support+[protected]@shopcluescom.zendesk.com"<support+[protected]@...⇄
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WP_20150327_19_06_04_Pro.jpg
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1.17 MB
DownloadWP_20150327_19_07_01_Pro.jpg
1.27 MB
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You have charged Rs 1099/- from me for 32GB card and supplied a 16 GB card and the cost is Rs 550/-.If the product was not available with the company the company should have asked me whether I would accept the 16GB card or the order should have been cancelled and money should have been refunded.

From: "ShopClues.com" <[protected]@shopcluescom.zendesk.com>
Sent: Sat, 04 Apr 2015 11:17:49
To: RAMAKANTGAIKWAD <[protected]@rediff.com>
Subject: Order 40679357
##- Please type your reply above this line -##
Hello,

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 2547194, please use the same email for further communication. We try our best to get back to you within 2 working days.

Team ShopClues.

ShopClues Support, Apr 4, 11:17 AM:
Dear Ramakant,

Thank you for shopping with ShopClues.com.

This is with reference to your query regarding the order no. 40679357.

We apologize for the inconvenience caused to you. However, we are unable to understand your concern which you are facing with the product. Hence, we request you to kindly explain the issue of the product. If possible, please provide us the images of the delivered product as well, so that we can provide you the appropriate resolution on priority basis.

For further assistance, kindly refer to www.shopclues.com/help

Best Regards,
Customer Support Team
Akhilesh Singh
ShopClues.com

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Dear Sir, I booked a samsung 10000 MAH power bank on 30/12/2014 which was delivered on 5th Jan. 2015 and Rs.699/- cash I found the item to be a fake, and requested to please pick it back the item was picked back and I requested them to refund my money I have send them all the details they required but still the company is not refunding my money. I request to please help me get my money back. The order number is 31817797 dtd. 30/12/2014.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

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sir, I m, nithyanandan have an order for pen drive on 10th mar in shop clues, my order no[protected].they have told that the product has sent through proffesional courier gurkhan[[protected]]to chennai proffesional courier.they also given me the tracking no-GGN40031300, IT SHOWS ME the product was despatched to chennai but it was not received by chennai gemini proffesional courier, till upto this date i didn't receive any thing to my address.both the teams are playing games along with me.i have given complaint to shop clues the no- 2449165kindly take an immediate action against thisor please ask them to refund the amount that we have paid for the product. address 14.15.om shanthi nagar t.kottampatti pollachi-642002, coimbatore district.tamilnadu. cell no-[protected].

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Address: Bangalore, Karnataka

I have purchased new usb portable power supply sony make. Model -CP-F2L.But its not functioning proper from the binging. Its automatically disconnecting while charging.charging happening up to two minutes only. Shopping Details given below, Product : 10000mAh Sony Power Bank Code: 72743602 Order Number[protected] Please take a necessary step to resolve this issue as soon as possible. Other wise i will go for next step.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 1, 2015

Verified Support

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

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Address: Panipat, Haryana

shopclues deactivate my accout without any valid reason. near about 1000 rupees refund is pending and 250 rupees in clues bucks but they deactivate my account. please solve this issue as soon as possible. my email address is [protected]@gmail.com.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 1, 2015

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.

Regards,
ShopClues Support!

S

sjain518

from Thanesar, Haryana

Apr 1, 2015

order number is 39555337.

ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 3, 2015

Verified Support

Dear Customer,

We are getting this looked at & will get back to you with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

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