ShopClues.com Complaints & Reviews

Hi, My Complain Number is : 2431310 related to OrderID 42880757. When I placed order it was showing me that payment failed although payment was successful and amount had been already deducted from account. As I required that item, I again ordered which successful and it has delivered to me. Now, I already put complain regarding failed payment and I also mentioned that as I have already ordered again I don't require this order any more. Suddenly after 2-3 days I got to know that Payment was successful and your Order is ready. And So I again put complain explaining above case within half an hour so that Order could be stopped from further process. And after that I am not getting a single reply from Shopclues on any of the mails/message. I have complain 3-4 times so that Order Processing can be stopped and still Order has been delivered to me today. And as no one is now replying to any of the mail sent or complain, I am losing faith on Shopclues specially in the case of pre-payment.

I have ordered 4 sets of thali they mentioned that weight of each set is 2.5 kg but actual weight of it is only 100gm iwant to refund my money my order no is42572943 and i have got only 1 set of it please give my money refund and call me on [protected]

I purchase two badminton racquet from your site vide Order no. 42686743. At the time of receiving the same from your side, it is found that the frame and wire is very low quality. I requested for returning the same, but you declined the same. As per your return policy, it show clearly breach of terms and conditions. I purchase the product under “Buyer’s production clause” and requested for refund within two days, hence it cannot be refused by the Shop Clues. The quality of product is beyond expectation with lot of quality issue. You yourself inspect the quality once you get the product return back. It is therefore requested to arrange to return back the product immediately and refund my money

EgiI am smita roy. My registered I'd is smitaroy.[protected]@gmai.com I have placed 9 orders total on 27/1/2015and on 28/1/2015. Out of which I got only 5orders. But 4orders were cancelled by the company itself as they have problem wth their courier partners. The Oder no of the cancelled orders are 35551149, 35590065, 35590057, 35590053. I have paid the shipping charges which are extra for all products. I have got massages that refund procedure of three orders have been successfully done and money will be transferred with in 10days. But it is almost 2 months. I have not my money back till date. The company is not giving information about one product that is a kids shoes order no. 35590053. I want my money back with shipping charges as soon as possible

Dear Sir / Madam, My Shopclues cash on delivery Order # 42752683 it was delivered me on 25th March 2015. I placed an order for Jockey mens vest pack of 3 of size L with measurement 100-105 but I received a fake Jockey product of size XL with measurement 95-100. It's a very cheap copy of Jockey neither product quality nor size is up to the Jockey mark. I report this matter to ShopClues and they told me to make a request for return and I did the same but merchant rejected to replace fake product. This is very serious matter they charged us full amount of original product but delivering fake products. I request you to kindly look into this matter and do the needful. Ankit Singh Email ID - [protected]@gmail.com Order Number[protected]

Hi sir, I ordered a Sony Power Bank on 6th Feb 2015 and my order number is 40621557. The full amount has been paid with online transaction. Till now my order not delivered to me and no updates regarding this. Please take all the necessary actions to maintain a good relation ship in future. parthasarathy.

Order ID is 31061249. This order is on Name of Deepak Sharma. Order was placed on 24th December and today is 25th March, Yet I didn't get my Product or Money back. I have tried to call many times but every time the representative put the call on hold and doesn't give me any answer. I want the money back ASAP otherwise I will file complain in Consumer Forum.

I had placed order for following item: Pari Beautiful red & white neck less with earrings (EY-9) I had received items with properly packed condition however4 to 5 numbers diamond balls (mani) were got detached. They were lying loose in the box. Request to arrange for replacement

I ordered 50 KG CAST IRON WEIGHT LIFTING HOME GYM WEIGHT PLATES WEIGHT PLATES CASTING IRON from www.shopclues.com vide order No. 37306343and received the order on 19th Feb, 2015. But the quality of the aforesaid product is not matching with the quality shown on your website. The plates are having following quality defects: 1. Rusted Plates 2. Not properly painted. 3. Not properly molded. 4. Quality of Iron is not up to the standard. I am attaching the pictures of Iron plates for your ready reference. I am not happy with the aforesaid product and i want to return the product. I, therefore, request you to arrange the pick up of the aforesaid product and refund the amount to my credit card account. The aforesaid complaint was registered with Shopclues.com with proof of defective material vide email dated 21st Feb 2015 but till today material is yet to picked up and amount to be refunded. I am getting assurance only for the same despite rigorous follow up through emails as well as calls. I have attached all the photos of defective material as required by Shopclues.com

my order 42172621 Here Order Details: Order Date: 15 Mar 2015, 09:33 PM Sai Arpan's Beautiful Designer Single Bed AC Blanket-Assorted Colours Code: 1306196 Shipment Information: Tracking Number[protected] Shipping Address: gireesh sagar d.no:1-2-9, vivekanada colony akkiredyypalem BHPV POST, vizag vizag, Andhra Pradesh 530012 India

I have not received shipment vide consignment no. [protected] by order no.41535649. But through tracking of shipment, the shipment has already arrived at Bhubaneswar on 17th March 2015. But till today, i have not received. I request you to kindly look into the matter or refund the money at the earliest. Tapan kumar Jena Email- [protected]@gmail.com

|Hi, I had order cycle for my kid Order # 37778805 | the same was recived on 3 march2015, the product is of ver very porry quality, & the day my kid started using its getting bent, shop clues they assured to give 30 days warranty, I liaise with shopclues to rectify, they gave ticket number 2415980 & 2 working days to solve but till now no reply & nobody has turned UP. Please support

I bought the TV on special promotional price. A defective TV was delivered. A week later the TV was taken back on the assurance of replacement. 4 weeks passed NO TV... NO MONEY. The call center guy says the merchant doesn't want to give TV as the price was too low when i bought it!! SONY meanwhile contacted me desiring to exchange the TV but i dont have it as the shopclues/merchant took it back. Sony is calling me everyday saying they have my TV but i am helpless.

Now i feel cheated by Shopclues off my 30000+ INR

My oder no 41888039 not rerecrerecererecrereceirerecrerecererecrrerecrerecererecrereceirerecrerecererrer...⇄

I bought 6 LED bulbs from Shopclues.com on 23rd Feb, 2015, (Order ID:[protected]. The order was shipped through bluedart (consignment no. [protected]) on 25th February, 2015 but It is stuck somewhere (CCU BDA warehouse) since 27th February, 2015.) The bluedart branch at imphal also has no information on the consignment since it didn't reach Imphal. But the shopclues customer support is insisting that i have received the product and refusing to refund my money. They are not able to give any proof of the delivery also. What do I do now? Such fraud company should be banned. Regards Mayengbam Jaganivas Singh

Hi, i am regular buyer from online shopping and very disappointed after purchase some product from them. They have closed return request without refund and merchant received return product. Hi, I have order Ling long Rotary 1-Head Rechargeable Cordless Electric Travel Razor order id[protected], received after 6 days of order, this product is useless with quality and safety, so same day i have request for return and refund but non of return process has been initiated and they have closed return request. I dont know why they people can do that with customers they must have quality check before dispatch the product. Next I ordered 14Fashions Pretty White Necklace Set with Earrings[protected] Order id[protected], they have closed return request without return and refund. I ordered Grand Bear Winter Sweatshirt For Men Order id[protected], same with this they have closed return request after return approved and received by the merchant and did't refund it. Lotto Tremor Running Shoes order id[protected] has not been refunded, so very much disappointed after purchase. Hdmi Gold Male To VGA Hd-15 Male Cable 1.5m Order id[protected] Astar Men's Wear Slipper Black Order Id[protected] and many more...

am cheated in a fake advertisement. Product description:SANDISK CRUSER BLADE SET OF 3, mrp-1999/-, discount-80% After I buy this product I open packet and see only 1 pc pendrive inside, I want return it but SHOPCLUES not give my money back. Biggest fake site, plz dont buy anything from here.

MY order no is[protected] ! I give order on 22 evening ! PAYMENT is cut from my debit card and in your email it show that PAYMENT FAILED DUE TO TECHNICAL ERROR . I CALL ON UR CUSTOMER CARE NUMBER AND NO ONE IS PICKING THE PHONBE THEIR # please contact on my number that is [protected]...

I have ordered an item "Laughing Buddha Sitting on Dragon Tortoise for good luck free Lucky coins" on March 11, 2015. The part was delivered on March 17, 2015. The shipping box found to be in a very good condition. However the product box is too small to hold the product. The part was not properly packed, the product box is in opened condition. When I took the part out of the box I found that the tip of the Dragon Tortoise nose was broken. I have searched for the broken piece inside the package but it was not found. It seems to the part was already damaged while packing. I have submitted a replacement request with ShopClues.com on March 18, 2015 by attaching the picture of broken part, box and packing slip, then requested to send the reply either to my email address bala.[protected]@cesltd.com or via phone at [protected]. But still now none of the agent contacted me regarding my request and there is no update found on the request that I have submitted. They don't have a direct phone number or email address to contact them. Name : Balamurugan Order Number : 41507781 Return ID : 1064379 Email Address : bala.[protected]@cesltd.com Phone Number : [protected]

Mar 18 (4 days ago) to info [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/02/2015) [protected]/02/2015) Please Resolve The Replacement problem urgently. FROM, LALIT JAIN STATE SECRETARY ALL INDIA CONSUMER CONGRESS COMMITY (CHHATTISGARH) Mob. No.-[protected]