ShopClues.com Complaints & Reviews

EgiI am smita roy. My registered I'd is smitaroy.[protected]@gmai.com I have placed 9 orders total on 27/1/2015and on 28/1/2015. Out of which I got only 5orders. But 4orders were cancelled by the company itself as they have problem wth their courier partners. The Oder no of the cancelled orders are 35551149, 35590065, 35590057, 35590053. I have paid the shipping charges which are extra for all products. I have got massages that refund procedure of three orders have been successfully done and money will be transferred with in 10days. But it is almost 2 months. I have not my money back till date. The company is not giving information about one product that is a kids shoes order no. 35590053. I want my money back with shipping charges as soon as possible

Dear Sir / Madam, My Shopclues cash on delivery Order # 42752683 it was delivered me on 25th March 2015. I placed an order for Jockey mens vest pack of 3 of size L with measurement 100-105 but I received a fake Jockey product of size XL with measurement 95-100. It's a very cheap copy of Jockey neither product quality nor size is up to the Jockey mark. I report this matter to ShopClues and they told me to make a request for return and I did the same but merchant rejected to replace fake product. This is very serious matter they charged us full amount of original product but delivering fake products. I request you to kindly look into this matter and do the needful. Ankit Singh Email ID - [protected]@gmail.com Order Number[protected]

Hi sir, I ordered a Sony Power Bank on 6th Feb 2015 and my order number is 40621557. The full amount has been paid with online transaction. Till now my order not delivered to me and no updates regarding this. Please take all the necessary actions to maintain a good relation ship in future. parthasarathy.

Order ID is 31061249. This order is on Name of Deepak Sharma. Order was placed on 24th December and today is 25th March, Yet I didn't get my Product or Money back. I have tried to call many times but every time the representative put the call on hold and doesn't give me any answer. I want the money back ASAP otherwise I will file complain in Consumer Forum.

I had placed order for following item: Pari Beautiful red & white neck less with earrings (EY-9) I had received items with properly packed condition however4 to 5 numbers diamond balls (mani) were got detached. They were lying loose in the box. Request to arrange for replacement

I ordered 50 KG CAST IRON WEIGHT LIFTING HOME GYM WEIGHT PLATES WEIGHT PLATES CASTING IRON from www.shopclues.com vide order No. 37306343and received the order on 19th Feb, 2015. But the quality of the aforesaid product is not matching with the quality shown on your website. The plates are having following quality defects: 1. Rusted Plates 2. Not properly painted. 3. Not properly molded. 4. Quality of Iron is not up to the standard. I am attaching the pictures of Iron plates for your ready reference. I am not happy with the aforesaid product and i want to return the product. I, therefore, request you to arrange the pick up of the aforesaid product and refund the amount to my credit card account. The aforesaid complaint was registered with Shopclues.com with proof of defective material vide email dated 21st Feb 2015 but till today material is yet to picked up and amount to be refunded. I am getting assurance only for the same despite rigorous follow up through emails as well as calls. I have attached all the photos of defective material as required by Shopclues.com

my order 42172621 Here Order Details: Order Date: 15 Mar 2015, 09:33 PM Sai Arpan's Beautiful Designer Single Bed AC Blanket-Assorted Colours Code: 1306196 Shipment Information: Tracking Number[protected] Shipping Address: gireesh sagar d.no:1-2-9, vivekanada colony akkiredyypalem BHPV POST, vizag vizag, Andhra Pradesh 530012 India

I have not received shipment vide consignment no. [protected] by order no.41535649. But through tracking of shipment, the shipment has already arrived at Bhubaneswar on 17th March 2015. But till today, i have not received. I request you to kindly look into the matter or refund the money at the earliest. Tapan kumar Jena Email- [protected]@gmail.com

|Hi, I had order cycle for my kid Order # 37778805 | the same was recived on 3 march2015, the product is of ver very porry quality, & the day my kid started using its getting bent, shop clues they assured to give 30 days warranty, I liaise with shopclues to rectify, they gave ticket number 2415980 & 2 working days to solve but till now no reply & nobody has turned UP. Please support

I bought the TV on special promotional price. A defective TV was delivered. A week later the TV was taken back on the assurance of replacement. 4 weeks passed NO TV... NO MONEY. The call center guy says the merchant doesn't want to give TV as the price was too low when i bought it!! SONY meanwhile contacted me desiring to exchange the TV but i dont have it as the shopclues/merchant took it back. Sony is calling me everyday saying they have my TV but i am helpless.

Now i feel cheated by Shopclues off my 30000+ INR

My oder no 41888039 not rerecrerecererecrereceirerecrerecererecrrerecrerecererecrereceirerecrerecererrer...⇄

I bought 6 LED bulbs from Shopclues.com on 23rd Feb, 2015, (Order ID:[protected]. The order was shipped through bluedart (consignment no. [protected]) on 25th February, 2015 but It is stuck somewhere (CCU BDA warehouse) since 27th February, 2015.) The bluedart branch at imphal also has no information on the consignment since it didn't reach Imphal. But the shopclues customer support is insisting that i have received the product and refusing to refund my money. They are not able to give any proof of the delivery also. What do I do now? Such fraud company should be banned. Regards Mayengbam Jaganivas Singh

Hi, i am regular buyer from online shopping and very disappointed after purchase some product from them. They have closed return request without refund and merchant received return product. Hi, I have order Ling long Rotary 1-Head Rechargeable Cordless Electric Travel Razor order id[protected], received after 6 days of order, this product is useless with quality and safety, so same day i have request for return and refund but non of return process has been initiated and they have closed return request. I dont know why they people can do that with customers they must have quality check before dispatch the product. Next I ordered 14Fashions Pretty White Necklace Set with Earrings[protected] Order id[protected], they have closed return request without return and refund. I ordered Grand Bear Winter Sweatshirt For Men Order id[protected], same with this they have closed return request after return approved and received by the merchant and did't refund it. Lotto Tremor Running Shoes order id[protected] has not been refunded, so very much disappointed after purchase. Hdmi Gold Male To VGA Hd-15 Male Cable 1.5m Order id[protected] Astar Men's Wear Slipper Black Order Id[protected] and many more...

am cheated in a fake advertisement. Product description:SANDISK CRUSER BLADE SET OF 3, mrp-1999/-, discount-80% After I buy this product I open packet and see only 1 pc pendrive inside, I want return it but SHOPCLUES not give my money back. Biggest fake site, plz dont buy anything from here.

MY order no is[protected] ! I give order on 22 evening ! PAYMENT is cut from my debit card and in your email it show that PAYMENT FAILED DUE TO TECHNICAL ERROR . I CALL ON UR CUSTOMER CARE NUMBER AND NO ONE IS PICKING THE PHONBE THEIR # please contact on my number that is [protected]...

I have ordered an item "Laughing Buddha Sitting on Dragon Tortoise for good luck free Lucky coins" on March 11, 2015. The part was delivered on March 17, 2015. The shipping box found to be in a very good condition. However the product box is too small to hold the product. The part was not properly packed, the product box is in opened condition. When I took the part out of the box I found that the tip of the Dragon Tortoise nose was broken. I have searched for the broken piece inside the package but it was not found. It seems to the part was already damaged while packing. I have submitted a replacement request with ShopClues.com on March 18, 2015 by attaching the picture of broken part, box and packing slip, then requested to send the reply either to my email address bala.[protected]@cesltd.com or via phone at [protected]. But still now none of the agent contacted me regarding my request and there is no update found on the request that I have submitted. They don't have a direct phone number or email address to contact them. Name : Balamurugan Order Number : 41507781 Return ID : 1064379 Email Address : bala.[protected]@cesltd.com Phone Number : [protected]

Mar 18 (4 days ago) to info [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/03/2015) [protected]/02/2015) [protected]/02/2015) Please Resolve The Replacement problem urgently. FROM, LALIT JAIN STATE SECRETARY ALL INDIA CONSUMER CONGRESS COMMITY (CHHATTISGARH) Mob. No.-[protected]

I ordered a Reebok I18027 Core Watch, order 39349453 not only the product looks second hand and has scratches all over the surface, the jar delivered is damaged and dial round and round & not a fix dial. I have been unable to use the product till date. I would accept a quick replacement for the same on priority as the product was ordered online due to immediate need... Shipping Address: Krunal Rana C/5, Tulshidham Socity, zadeshwar Road. Bharuch, Gujarat 392011 India

Dear Sir, I am odered Samsung power bank 2600mAh on 15.03.2015 it was delevered on 20.03.2015 to me. When i am recharge it and connected my mobile it was not working. dear sir replace the product for future good service with you. I am waiting for your response. Your's faithfully Jinu Varghese

i ordered a pair of action denim shoes worth rs299 and cash on delivery payment option was not available on this product. so i paid the amount through debit card. after the order get placed and was procssing... i received an email stating that the product is no longer available with the merchant and that the order is cancelled. on visiting my account and my orders history.. i learned that my paid amount is refunded in the form of clues bucks. but on checking my clues bucks i got to know that no amount has been refunded as clues bucks. also it is enquired that why was the product on sale if it was not even available with the merchant.. it should have been in the 'no stock' lis. also... i didnt cancelled the order.. the shopclues site itself cancelled the order... so my paid amount shoul be refunded back to my bnk acounnt instead of clues bucks! i am very disappointed with the shopclues service. i feel like i have been fooled by this site. t is my humble request that you either send me the product i ordered.. or refund my paid money of rs299 back to my bank account!