ShopClues.com Complaints & Reviews

Dear Sir, I am odered Samsung power bank 2600mAh on 15.03.2015 it was delevered on 20.03.2015 to me. When i am recharge it and connected my mobile it was not working. dear sir replace the product for future good service with you. I am waiting for your response. Your's faithfully Jinu Varghese

i ordered a pair of action denim shoes worth rs299 and cash on delivery payment option was not available on this product. so i paid the amount through debit card. after the order get placed and was procssing... i received an email stating that the product is no longer available with the merchant and that the order is cancelled. on visiting my account and my orders history.. i learned that my paid amount is refunded in the form of clues bucks. but on checking my clues bucks i got to know that no amount has been refunded as clues bucks. also it is enquired that why was the product on sale if it was not even available with the merchant.. it should have been in the 'no stock' lis. also... i didnt cancelled the order.. the shopclues site itself cancelled the order... so my paid amount shoul be refunded back to my bnk acounnt instead of clues bucks! i am very disappointed with the shopclues service. i feel like i have been fooled by this site. t is my humble request that you either send me the product i ordered.. or refund my paid money of rs299 back to my bank account!

Sir, maine 8th march 2015 ko ten nos. order book kiye the, with payment.but mujhe jo bhi product mila wo bhut hi ghatiya tha.mere about rs.1100/-bilkul bekar gye, becuse koi bhi product useble nhi hai. maine apni life me itni ghatiy service aur consumer k saath loot kabhi nhi dekhi.sharm kro, .public ko loot rhe ho. iss company ka jaldi hi bedagark hoga. With Regards, Naresh Sharma Dilshad Garden, Delhi. [protected]

I have book 2 quantity of 6 pair cotton socks.But shop clue send only 6 pair of socks only.another 6 pair of socks left my order.our order no 41129835 tracking number is[protected].please send my product to my address. by m.praveen kumar [protected]

Hi, I use to order every time in shopclues & last time they sent me all cheap products . This is the way i opted for refund. Instead of reverse pick up they said they will provide refund, Its been more than 10 days & when i asked them they disabled my account completely & not provided any refund. This is really a worst service by www.Shopclues .com How they will disable my id without my permission and what about my money ? Please help me on this Contact: [protected] Email: [protected]@gmail.com

HEY I ordered a pair of T shirts form shopclues on 27 Feb 2015 but till today i did not receive the order and not even getting any satisfactory answer from the shopclues. I made payment for the same through net banking. kindly help me to stop this fraud by shopclues with customers. Regards Tripti Sharma

I ordered Formal shoes in shop clues. They delivered product late which is wrong model one and even product is very low quality, looked like it cannot be used more than a week because of its quality. I kept request for shop clues asking to reverse pickup. I sent images thought website but they asked more images including box so I sent mail of all types of pictures with cover box they sent. I don't why they ask such silly things, don't they know which box they sent and even if they don't know, what they will do by knowing these things.Now after sending all images they denying for reverse pickup and in return they said they are going to provide me 60 shop clues bucks which are worth of zero value as I decided not to buy things from this site. Hope issue will be resolved ASAP.

I purchased double bed sheet with pillow cover from here. But quality of this product is too cheap. They send footpath quality product. I need my money back. Order No. 40302021 Order Date 3rd March 2015 Name Ravinder Singh Email Id:- [protected]@hotmail.com Mobile No. [protected]

On 02.03.2015 I have ordered 3 (Three) Designer Wall Clockes with your Company. I have paid the Cost (Price) of the Wall Clockes through Net Banking and the same was duly credited to your account. The details of the Wall Clockes are given below : 1. Pendulam Wall Clock Plaza M04 (Code No.[protected] cost Rs.199 - Order No. 4017979. 2. Pendulam Wall Clock Plaza M23 (Code No.[protected] cost Rs.199 - Order No. 40178517. 3. Designer Wall Clock 8 (Code No.[protected] cost Rs.199 -Order No. 40177489. I wish to state out of the above said Three Wall Clock, you have delivered first 2 Pendulam Wall Clock only. But you have not delivered the third Designer Wall Clock 8 (Code No.[protected] to me. I was informed by Erode Courier Office that one Clock has been returned to your office since it was in damaged condition. Therefore I hereby request you to deliver the Designer Wall Clock 8 to me in a give condition. Expecting your early delivery in this regard. Thanking you.

Hi, I have ordered Air pillow and Car sunshades of 2 pair. The ordered cancelled and give some wrong reasons and payment deduct from my account on 16th March 2015. It's already been 3 days but I have not recieved my payment back to my account. India government should take steps against such kind of web site and stop to trade. I have also message from shopclues that my order has been cancelled but they have not return my money. Let me know when can I get my payment back.

I have ordered Bajya Quantum Health Analyser Extra Large. But seller sent me AE ORGANISM ELECTRIC ANALYZER(small size). This product is available in Rs6000/- in our local market. I have paid Rs9000/- for my above order why should I pay Rs 3000/- extra? I would like to inform you that I have seen in shopclues market the above delivered product AE ORGANISM ELECTRIC ANALYZER(small size) product is available in Rs6500/- only. So kindly take return back and exchange me with Extra Large machine. Kindly remember I got this product after too delay after giving complain to shopclues. At last I got the wrong product. Thanks a lot. my order number is 36611697

I ordered a Real Kitchen Mixer Grinder, not only the product looks second hand and has scratches all over the surface, the jar delivered is damaged and leaks. I have been unable to use the product till date. I would accept a quick replacement for the same on priority as the product was ordered online due to immediate need.

I feel sad to inform that 1) The order delivered was absolutely unaceeptable as I have booked Combo of Helmet, Sandal & Key chain. but I recvd only Keychain 2) After that when I called the customer care its was hilarious treatment lot of voice coming from background as some local DSA/Callcentre operates. Then When I asked to transfer the call to the senior it took ages from them to transfer and then after transferring the call there is no one talking to me. Although I could hear only the conversation of the other guys as they have not kept on mute. This is so un professional and sad.

Dear Sir Namaste! I had order a Samsung mobile of the cost 7099 rs. on shopclues on dated 23 feb 2015. for some addressing issue I cncled my order on 24feb2015. the company said they will refund my amount within two weeks but they didn''t. now I regularly call to customer care they give me time and time only, they are not refunding my amount. Now what to do. My order number on shoplclues was 39295023 here is the link http://www.shopclues.com/index.php?dispatch=order_lookup.details&order_id=39...⇄

Dear Sir, I buy a Nova Professional Rechargeable Hair Trimmer Order No:39896383 and Date:[protected] but still its not delivered. shipping details attached for proof Regards U Anil Kumar [protected]

Respected Sir/Mam, I have ordered the product from shop clues an power bank but they have delivered me the different product than what i required and now they are not replacing or accepting return of the same. So, i would like you to help me in this regards. Regards, Parimal Jhaveri [protected]

dear sir/ma'am this is my order no 41577977 shopclues.com...I ordered stapler swing machine. i want to change this product or give me my money back because this product was working properly. so pls do it fast whatever ur process... regards Rekha bisht...

i have raised a complaint with shopclues for 12th March 2015 and from that date no response till today and no reply. Issue :- -------- i have ordered an item with shopclues about 20 day's back and order number is 39587369 part of that Shopclues given track number GGN40024932 Via PROFSNL-BJW later some day's status showing item is delivered but actually this item is not delivered to me . Shopclues is not taken any responsibility for this item until i raised a request even then shopclues support team is not responding to my mail's. i want to could any one suggest how can i get this fixed. Seems Shopclues is nog good enough for online purchasing.

I HAVE NOT RECEIVED THE PRODUCT OF THE ORDER NO 40668429 DT 06TH MARCH, WAYBILL NO 15294223.ON TRACKING I FOUND THAT IT IS LYING AT AHMEDABAD OFFICE SINCE 14TH MARCH.IT IS VERY BED ON YOUR PART.ANY HOW I WANT THE PRODUCT TO BE DELIVERED TOMORROW MORNING.I HAVE ALREADY PAID THE AMOUNT FOR THE ORDER.KINDLY CONTACT ME ON MOBILE NO [protected].EMAIL ID [protected]@ yahoo.co.in.

i have purchased a "casio edifice" wrist watch- EF-535BK-1AVDF-Code2527248 vide ORDER ID:26707365 but it's other gadgets except main hands displaying the time do not work.When I complained to merchant "Best Buy2014, 2390, Kothi Nawab Loharu Bazar, Balli Maran, Nw Delhi -1110006 he asked me to press some buttons apart from main button meant to adjust the time.But none of the buttons and display gadgets except main time display responded. When I conveyed this to merchant he asked to call on toll Free Number which never responded except putting me on hold for several minutes. Ultimately I decided to return the product on Nov 25 quoting "not happy with product as it did not come true to my expectations and requirement" and mailed it on line. Meanwhile I went out station and did not open my mail account. On return when I tracked my complaint I read message dated Nov 26"We apologize for the inconvenience caused to you. However, we are unable to understand your concern which you are facing with the product. Hence, we request you to kindly explain the issue of the product, so that we can provide you the appropriate resolution on priority basis and another message dated Nov.28 "This is with regards to our previous communication, kindly share the required information to proceed your request .Please note we would require the information within 48hrs, failure which we will be unable to process your request" and matter was put on hold . In view of the circumstances narrated I again request that my grievance may please be looked a fresh and redressed failure of which will force me take refuge of Consumer Forum or other remedial platform available under law as the the product carries a WARRANTY OF ONE YEAR against any defect provided not caused by mishandling or tampering.