ShopClues.com Complaints & Reviews

I have ordered 2 LED bulb (Order Num :[protected], When i opened the packaging i found, One bulb was already fused, and when i try to use second one, Just after 2 Min that one also fused.

I have raised return request and selected Shop Clue collect that product and give me refund, after almost 7 days Now i got the confirmation that i suppose to ship that product to company and bear that shipping charges.
Shopclue.com mention...

i purchased a phone samsung galaxy s4 active dated on 14 dec 2014, due to some problem i request for replacement to shopclues and he agree to replace my phone and phone picked up my phone, shopclues receved my 8 jan 2015, byt now shopclues not delever my relaced phone i am call many times shopclues customer team bt no result till date...

Respected Shopclues, With reference to My Order: 33073769 on Sunday Flea Market Sale. The order has been shipped on 15 Jan 2015 but from that day the status is showing 'Shipped - Possible Delay in Transit', or nor it is been able to track at your courier partner's website. So i request you to please cancel the order if you are not able to deliver the product....

I have regular customer for shopclues. but my recent order for Men's T-shirts - Pack of 7 has completed but problem is that payment for Rs. 444 has been debited my bank account twies. Thereafter i was call on shoupclues customer care no. But i dont satisfied on his answer. So right now what i do for refund my money. Thierafter i was call customer care but no reply on his side. Pl z. help me.. My Order Details: Order No. 27852065 Order...

MY ORDER NUMBER IS 32555091...AMOUNT IS 383...ACCER BAG...I HAD RECIVED FAULTY BAG FROM SHOPCLUES...IT IS DAMAGE BY PACKING DUE TO TIGHT PACKING...I HAD GIVEN RETURN REQUEST TO SHOPLCUES...TO SOLVE THAT PROBLEM BUT SHOPCLUES IS REFUSING MY COMPLAINT...I HAS SOWN THEM IMAGE ...BUT THEY HAD TAKEN 10 DAYS...AFTER THAT THEY ARE TELLING...U R 10 DAYS RETURN PERIOD IS OVER...NO ACTION IS TAKEN BY SHOPCLUES...WE ARE CLOSING U R RETURN REQUEST OF...

THIS IS MY ORDER NUMBER OF TWO PRODUCT32511673 AMOUNT OF RS 475...TOSIHBA BAGANOTHER OORDER NUMBER IS 32168155 AMOUNT OF RS 479...LAPTOP BAG...AMOUNT OF RS 475 + 479=954I HAD RECIVED THIS BAG ON SAME DATE...SHOPCLUES HAS DELIVER ME THE PRODUCT DEFFECTIVE AND DAMAGE...OF BOTH PRODUCT...I IMMEDIATELY GIVEN REQUEST FOR RETURN...BUT SHOPCLUES HAS TAKEN 6 DAYS TIME AND AFTER THEY TELL ME SENT PROPER IMAGE SO WE COULD CONFORM FROM MERCHANT...I...

Dear Sir, I had given an order of Samsung neo tablet on 25 Dec 14 from shopclues.com. On their website it was shown the item delivered on 27 Dec 14 to SO Model colony in Mumbai via indian post. I ordered the item to be delivered at Air Force station bhuj Gujarat. The order no. Is 31259247. I made several mails and phone calls to them. They have not resolved the complaint yet. It has taken more than one month and i dont require this...

Hi, I have purchased a pair of shoes from shopclues portal, after payment was submitted i got error from portal that order creation failed due to technical reasons. I checked with bank and got confirmation that transaction was successfully submitted to portal, when i enquired about the same through shopclues support they did not track my order. I have transaction details shared by my bank regarding this. I do not have any other details...

Todear sir shopclues given me wrong quantity shoes. I returned parcel to same courier boy at same time and written also on courier paper parcel refunded and took photo of that paper. I am attaching that photo also parcel refunded.they sent no of one quantity shoes but i placed order no of two quantity shoes. please stop this site quickly this is totally cheating site caution to shopclues buyer to shopclues otherwise next customer...

sumitbuddhdev, Jan 24, 12:01 AM: helmet was not approved by ISI and the helmet is not as per the details given by merchant i am not satisfied by your service and the customer care services are also very poor and your agents are not solving the queries of customers hence i am not satisfied from your services...

I had ordered mobile cell on 17/10/2013 with ShopClues.com per Order # 23637629 and paid Rs. 6598/-. As I found the mobile ordered was not suitable for me, as per their policy I asked for cancellation of the Order. However I was informed that I should refuse the delivery and on receipt of the product by the seller I will get the refund and gave me Ticket # 1540721. However now more than three months have passed and on one pretext or other...

Order no.[protected] on 15th Jan 2015 dear sir i ordered an Iphone 5s few days ago and when i opened the box i was shocked because of the poor condition of the phone (2nd hand ) . I spent 37000 money on this and got a damaged phone . the customer service guys are saying that it will see to it but no action has against this . please reply as soon as possible my email id - [protected]@gmail.com thank you...

Order No: . 32382671 Customer Name : NISHANT RAI Customer Address : NISHANT RAI C/O AJAY MITTAL 1867, VIKAS VIHAR KALKA DISTT PANCHKULA PANCHKULA, HARYANA 133302 India Pin Code: 133302 Mobile No.:[protected] > Product Description : VOX V3100 Triple SIM Mobile Phone with whatsapp (Black) Code: 6659924 > > Merchant (Online Website Name) : Alpha Radios 1900, Chandni Chowk Old Delhi, Delhi...

Dear Sir, This is to inform you that I am your esteemed customer and place regular orders with shop clues. I want to register complaint with you regarding my cluebucks accounts balance. I had some 1240 cluebcucks point in my account, on 21stJan 2015, I wanted to order few things and when I saw my clue bucks accounts it was showing just 5, to my surprise when I called your customer care, and spoke to Mr Aditya, floor supervisor,...

I had ordered a Sony KDL 32R420 LED TV from Shopclues.com on 27th Dec 2014 Order No. #31428857 and Order Amount: INR 22, 698/- (Incluing delivery charges). However, thy have delivered me a wrong product (Sony KLV 32R426B). Now, it's been 4 weeks but I haven't received my refund yet. Despite of my repeated Complaints / return requests through their call center (return id # 760553) as well as the merchant (Contact no. [protected]), no action...

I ordered “OPTIMUM NUTRITION 100% WHEY PROTEIN GOLD STANDARD” from Shopclues while ordered I have some doubt regarding product thus I asked to merchant and he ensured me that product is 100% genuine but when I received product it was 200% fake. Product box was duplicate, no lot number, no mfg. date no hologram sticker. It was clearly showing packed by someone locally and paste a On 100% protein sticker I contact to OPTIMUM NUTRITION help...

I had ordered an item vied order id 34086753 and tracking number is 14408048. It is 13 fins oil filled radiator of Havell's make.the item was delivered on[protected]. After opening the parcel, it was found that one castor wheel is broken. This castor wheel is to be replaced by a new castor wheel. Kindly replace the same urgently as without fixing the castor wheel, the heater cannot be used.An urgent action is required. Anil Goyal, (m) [protected]....

I have ordered " ZTE S160 CDMA Phone Mobile Tata /Reliance /MTS /BSNL (All other CDMA Sim work)" from shopclues.com vendor "e9mart (Mumbai, Maharashtra)" and my order ID is "33398365". But they have delivered defective mobile phone which is not working at all. I am very unsatisfied with the merchant product. As I have paid additional shipping charge Rs.49 only because this merchant has written that they are offering manufacturer warranty....

I received one package on 21/0/2015- said to contain ACS LED Bulb -12W- 5 pack. When i opened the package ( I attached a few photos with the return request ) - The boxes are opened and the upper cover is removed - and the light is small in size and no where there is mention about it is a 12W led bulb. Further it is not ACS brand bulbs.
To my utter disappointment I received the following -
BANGBANG Small led bulb - 5 boxes which...

i placed an order for xiaomi mi 10400 mah powerbank at shopclues on[protected] for Rs 679 (order#[protected] but i never ever had imagined that what i had recived on 22 dec 2014 and gifted my cousin would turn out to b a fake and duplicate one. today 22-01-15 afternoon i came to know it was fake when my cousin (whom i had gifted the package without even checking and opening what was inside), told me that his powerbank does not charge and...