ShopClues.com Complaints & Reviews

I ordered men leather jacket on 6th January 2015. I kept waiting for the delivery and today on 19th January 2015, I received very means very late delivery. So it was very disappointing late delivery service...Main thing what I ordered I didn't receive that and instead some low quality of jacket is delivered by the courier man and the cash on delivery is paid to the your courier man. But now after opening and watching the item I received is completely opposite of what I ordered. So now I kindly request you to replace my order by the one which I ordered or else I want my money back. Photo which I have sent is the one which I had ordered and which I didn't receive. Hope you will respond me soon and not let me feel the need of taking some serious action against it. You can contact me on my this number [protected] or you can also email me at [protected]@yahoo.in. Thank You

For the refund of my order 28585931 I returned the product as per instructions (return ID:670001) to shopclues through professional courier on Dec 27, 2014 (http://tpcindia.com/Tracking2014.aspx?id=IXM[protected] and it has been delivered to them on Jan 05, 2015 and I am still waiting for refund of both the order and courier shipping charges (Rs.75).Have raised many tickets (1686421, 1791302, 1844382,[protected] but no proper response then no reply at all.Please help me to get refund for the order plus shipping charges ASAP.

Hello, Just want to inform you that i am a regular customer of shopclues, today my wife used nova curl machine which i had bought from shopclues.com Order no[protected], It has very poor quality hair got stick into the machine because of that she lost her few hair, i am attaching a pic for the same, please take your machine back and refund my money back. Take this issue seriously. Thanks Sachin Gulati [protected]

My order no 24925179 . for double bed sheet with 4 pillow covers booked as on last OCT 2014. i was regularly contact over there to return my amount in my account because till now they haven not deleivered product at my address and not providing receiving proof and delaying my complain always drop a mail to me that we will response with in 7-10 days. now today is 19- jan -2015 still they are saying we are working on that. Meena bedwal [protected]/[protected]

My order no 32167203 is filed up for return on 10 jan 15 and request for return approved on 15 jan15 but they are not arranging return pick up as address is same where it was delivered and from where it will be picked up. Please look into the and solve the same soon.

sir mene ak product shopclues se 27 NOV 2014 ko order kar tha. jiska order no.27867249 and cost rs1673 tha.due to some reason(ghar par koi v nahi hone ke kaard)product is not received and product is return back to surat.product is delivered to surat at 19 jan. 2015, but shopclues is not refund my money and said that order is complete. i am register my complaint 6 dec. 2014 but my complaint is not solved. i am add the courier report.

I purchased Logan body cover and i get wrong size product, i requested for return and replace the product with correct size but now they are not replying in email and no on pick up call on customer call, i am trying for last 3 days but i got none reply from email and customer call.

I have booked a Saree from Shop clues bearing COD number 32934625 and shipment number[protected].The article was delivered by Ecom Express on 18th January, 2014.The Saree was badly damaged.There are so many cuts in the Saree. I feel this is clear cut case of cheating.In future this is not possible for me to purchase any article from Shop clues if the trend is like this. SK Singh

I ordered a mens blazer from shopclues.com. When it arrived, wrong product delivered as well as It was a defective piece. Then I contacted shopclues. They accepted my return request. The courier person came to my house took the product. After some days, shopclues refund the amount in the form of cluebucks. But I requested them to refund amount in my bank account. And there was no reply. i did't want to purchase any thing from this website so kindly refund my amount rs542 in my bank account. shopclues refuse to refund my amount and also not contacted me.

I ordered a mens blazer from shopclues.com. When it arrived, wrong product delivered as well as It was a defective piece. Then I contacted shopclues. They accepted my return request. The courier person came to my house took the product. After some days, shopclues refund the amount in the form of cluebucks. But I requested them to refund amount in my bank account. And there was no reply. i did't want to purchase any thing from this website so kindly refund my amount rs542 in my bank account. shopclues refuse to refund my amount and also not contacted me.

As i ordered the product :UFONE/HiBeats Power Bank Mini Portable USB Charger 2800 mAh on 14 dec. 2014 and i got delievery on 22 dec. 2014 . as i saw the product that was defective. i make return request the defective product within three days the courier man came and took that product and i make call to customer care he told me that within 7-9 working days they will refund my amount but today around one month is going to be completed and i didnt got refund . i want my money back order no.[protected]

Order no.31950115... I ordered for a perfume worth 3500rupees in shop clues.com on January 1st sir they promised to deliver on january 14 ...they are not responding to my calls and not cancelling my order sir...still now I didn't receive my product

sir i have got the bsnl 3g card and it is not working properly so you please please take this data card and provide me another one. order id is #30545369 got by EMS Speed post weighs 0.5 kg to the address: JITHENDRAN N 6/39A THUNERI VILLAGE KILKUNDAH POST NILGIRIS OOTY, TN 643219 sp code: 921073 SJ MBC N.D:110003

I ordered 2 pieces of Carpoint Bike Cover for Bajaj Pulsar 135 on 9th January, 2015 with a payment of Rs. 231/- through net banking. But, when i open the pakage there is only one bike cover instead of 2. The size of the polythene bag is 10' x10.5" which is not possible for 2 bike covers. If necessary I am ready to send the polythene bag

Hi, I have given order on dated "09 Jan 2015, 09:57 AM" Order No. 32844143 Till Now i have not received product around 8 Days. and I do not know what is the status of my product. Please provide me accurate information regarding this ASAP. "Shop clues service is very bad."

I recieved my order of electric tandoor of maharaja company from shopclues.com by courier blue dart on 17 dec which was broken and not of maharaja brand .complained was sent next day by blue dart security head by email-s.[protected]@bluedart.com.but till now no response.order no 27740139 and tracking number [protected]

ionedear sir I placed my order online by shopclues for no of two quantity shoes when shopclues courier boy came to me. I checked box than I seen into the box only no of one quantity shoes was there. I returned that parcel to same courier boy and same time. i written on the paper parcel refunded against of receiving sign and i am attaching of that file below.because i took photo of that paper where i written parcel refunded.i talked to shopclues customer care after 30 minute of this case they given me complaint no. 1686943. Afer one day i got a mail with a link click this and write your complaint within 24 hour.i clicked that link and followed all rules when i was sumbitting request than i one thing was coming that select the option for return your product. When i choosed option pick up by shopclues courier boy.but i was in shocked when pick up boy came to me. I refused to him i dont have product.i did not receive that i returned on same boy and same time. I got call from shopclues that you received your product.i said give me proof where i did receive sign they cut the call. Because they don't have any proof. But I am having proof that I did not receive. So please sir get refund my money and please stop this kind of compneis . You can see also about this company many complaints are there . Relate of this case and many case also rgards Rahul Kumar [protected]

i had ordered a 20 Kg Fitness Extreme Rubber Plates + 3 Ft Curl Bar + Dumbells Rods Home Gym Set from the shopclues and it was dispatched on 6th jan and also showing that delivered between 12th jan to 13th jan but not delivered yet. i want to know the correct day or date that my order will delivered. please check the status. thank you.

I ordered Sony mobile headset as per Order #30900173 on 21st Dec 2015, but still I didn't receive the shipment. But as per the portal of Shopclues i.e. Track order showing shipment has been delivered. Multiple times I sent mail to ([protected]@shopcluescom.zendesk.com), but they are replying with their system automated reply that "As per their Courier partner, the shipment has been delivered". They are not looking at my complaint mail that I already informed them that my shipment not delivered. If their courier partner is telling that the shipment has been delivered, then please show the delivery receipt. But they are responding with their automated reply system. I already paid for the order. Please assist on the same. Regards, Swapnil

Order no[protected] while orderding Lux Vest Pack of 5 (QTY:1) price-182. My money was detected but order was not confirmed. Pls check this on top priority. If you need any further information pls reach to my Mob-[protected] or [protected]@gmail.com. Thanking You