ShopClues.com Complaints & Reviews

I have not return my balance I have mails you many times but these days your shopclues team not reply any mail today is one month complete for return my request but now not solve my problem Plzz give me a refund my balance ShopClues Support, shopclues sale a SanDisk 128 gb micro sd but this is fake memory card I have lose my data and not return my 2600 rs shopclues is totally suck 20 days ago shopclues reply me rahulaggarwal, Jan 03, 10:32 AM I have not return my balance I have mails you many times but these days your shopclues team not reply any mail today is one month complete for return my request but now not solve my problem Plzz give me a refund my balance ShopClues Support, Jan 09 10:05 AM Dear Rahul, Thank you for shopping with ShopClues.com. With reference to your order no. 29717833, we have forwarded your bank details to our accounts team for processing the refund. The amount will be credited into your provided account within 6-7 business days. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Goldi ShopClues.com but today is 20 day done but my balance is not refund in my account. i have all records for a shopclues [protected][protected] On Thu, Jan 15, 2015 10:47 PM CST ShopClues.com wrote: ##- Please type your reply above this line -## [ShopClues.com] Re: My order is not a good product this is fake memory card 29717833 [protected][protected]------ ShopClues Support, Jan 16, 10:17 AM Dear Rahul, Greetings from ShopClues.com We sincerely apologize for the inconvenience caused as we have already forwarded the refund request for your order. However, the process has been delayed. Please be assured we are trying our best to expedite the refund. It has been our constant endeavor to provide our customers with the best of products and services at all times. However, we regret that this time we could not stand up to your expectation. We appreciate your patience and understanding regarding this concern. Best Regards, Customer Support Team Ashima ShopClues.com [protected][protected]------ rahulaggarwal, Jan 15, 10:44 AM Ok fine I have case your support team for consumer court [protected][protected]------ rahulaggarwal, Jan 15, 10:38 AM [protected][protected] [protected][protected]------ rahulaggarwal, Jan 15, 10:31 AM Plzz refund my balance [protected][protected]------ rahulaggarwal, Jan 15, 10:29 AM Plzz refund my balance I have not refund any balance in my account [protected][protected]------ rahulaggarwal, Jan 14, 10:42 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:41 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:41 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:41 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:40 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:36 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:36 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:35 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:35 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 10:35 PM I have not received refund in my account. Plzz concern your account team today complete one month but my balance not received Plzz refund my balance in my account I have sent u all details [protected][protected]------ rahulaggarwal, Jan 14, 2:25 PM team Plzz reply me my balance is not refund [protected][protected]------ rahulaggarwal, Jan 13, 10:13 AM what's is this when my refund my money u say 5 to 7. days but kindly I have check my balance so don't have any money in my credit [protected][protected]------ rahulaggarwal, Jan 12, 10:56 AM why u have don't reply any responses for my mails [protected][protected]------ rahulaggarwal, Jan 11, 7:48 PM Plzz solve my problem my money is not refunded in my account [protected][protected]------ rahulaggarwal, Jan 11, 12:01 AM when my problem is solve today is 20 days for return request [protected][protected]------ ShopClues Support, Jan 9, 10:05 AM Dear Rahul, Thank you for shopping with ShopClues.com. With reference to your order no. 29717833, we have forwarded your bank details to our accounts team for processing the refund. The amount will be credited into your provided account within 6-7 business days. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Goldi ShopClues.com [protected][protected]------ rahulaggarwal, Jan 8, 4:18 PM Account Holder Name: RAHUL AGGARWAL Account Number: [protected] Account Type: saving account Bank Name: state bank of India Branch Address: 921 clock tower, subzi mandi Delhi Delhi IFSC Code (as per the cheque book): SBIN0001280 I have already update my all details for fill return request Plzz asap Bcoz I need money [protected][protected]------ rahulaggarwal, Jan 8, 4:17 PM Account Holder Name: RAHUL AGGARWAL Account Number: [protected] Account Type: saving account Bank Name: state bank of India Branch Address: 921 clock tower, subzi mandi Delhi Delhi IFSC Code (as per the cheque book): SBIN0001280 I have already update my all details for fill return request Plzz asap Bcoz I need money [protected][protected]------ ShopClues Support, Jan 8, 9:51 AM Dear Rahul, Thank you for shopping with ShopClues.com. This is with reference to your refund request against order no. 29717833. Kindly share details as below to process your refund at the earliest. Account Holder Name: Account Number: Account Type: Bank Name: Branch Address: IFSC Code (as per the cheque book): Your refund request would be initiated as soon as we get the above details and it will reflect in your account in 6-7 working days. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Goldi ShopClues.com [protected][protected]------ rahulaggarwal, Jan 7, 11:50 AM what is my refund date? [protected][protected]------ ShopClues Support, Jan 5, 10:57 AM Dear Customer, Greetings from ShopClues.com. We would like to inform you that the refund for your order is in process. You will shortly receive an automated update with the payment details. For further assistance, kindly refer to www.shopclues.com/help We look forward to your shopping with us again! Best Regards, Customer Support Team Rahul ShopClues.com s::s [protected][protected]------ rahulaggarwal, Jan 5, 12:58 AM my return status is return received so when my balance is refund? [protected][protected]------ ShopClues Support, Jan 2, 10:04 AM Dear Customer, Thank you for contacting ShopClues.com. We have received update from our courier partner that pickup of your product has already been done. We would like to inform you that we are yet to receive your product in our warehouse. We would like to inform you that once we receive your order in our warehouse then we will be able to proceed further for refund/replacement. Alternately, you can track your return status at www.shopclues.com/trackorder For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com s::S [protected][protected]------ rahulaggarwal, Jan 1, 7:46 PM what is the status of your ware house Plzz don't sent me a last time duplicate reply plzzz return my product [protected][protected]------ ShopClues Support, December 31, 2014, 10:06 AM Dear Customer, Thank you for contacting ShopClues.com.

I ordered men leather jacket on 6th January 2015. I kept waiting for the delivery and today on 19th January 2015, I received very means very late delivery. So it was very disappointing late delivery service...Main thing what I ordered I didn't receive that and instead some low quality of jacket is delivered by the courier man and the cash on delivery is paid to the your courier man. But now after opening and watching the item I received is completely opposite of what I ordered. So now I kindly request you to replace my order by the one which I ordered or else I want my money back. Photo which I have sent is the one which I had ordered and which I didn't receive. Hope you will respond me soon and not let me feel the need of taking some serious action against it. You can contact me on my this number [protected] or you can also email me at [protected]@yahoo.in. Thank You

For the refund of my order 28585931 I returned the product as per instructions (return ID:670001) to shopclues through professional courier on Dec 27, 2014 (http://tpcindia.com/Tracking2014.aspx?id=IXM[protected] and it has been delivered to them on Jan 05, 2015 and I am still waiting for refund of both the order and courier shipping charges (Rs.75).Have raised many tickets (1686421, 1791302, 1844382,[protected] but no proper response then no reply at all.Please help me to get refund for the order plus shipping charges ASAP.

Hello, Just want to inform you that i am a regular customer of shopclues, today my wife used nova curl machine which i had bought from shopclues.com Order no[protected], It has very poor quality hair got stick into the machine because of that she lost her few hair, i am attaching a pic for the same, please take your machine back and refund my money back. Take this issue seriously. Thanks Sachin Gulati [protected]

My order no 24925179 . for double bed sheet with 4 pillow covers booked as on last OCT 2014. i was regularly contact over there to return my amount in my account because till now they haven not deleivered product at my address and not providing receiving proof and delaying my complain always drop a mail to me that we will response with in 7-10 days. now today is 19- jan -2015 still they are saying we are working on that. Meena bedwal [protected]/[protected]

My order no 32167203 is filed up for return on 10 jan 15 and request for return approved on 15 jan15 but they are not arranging return pick up as address is same where it was delivered and from where it will be picked up. Please look into the and solve the same soon.

sir mene ak product shopclues se 27 NOV 2014 ko order kar tha. jiska order no.27867249 and cost rs1673 tha.due to some reason(ghar par koi v nahi hone ke kaard)product is not received and product is return back to surat.product is delivered to surat at 19 jan. 2015, but shopclues is not refund my money and said that order is complete. i am register my complaint 6 dec. 2014 but my complaint is not solved. i am add the courier report.

I purchased Logan body cover and i get wrong size product, i requested for return and replace the product with correct size but now they are not replying in email and no on pick up call on customer call, i am trying for last 3 days but i got none reply from email and customer call.

I have booked a Saree from Shop clues bearing COD number 32934625 and shipment number[protected].The article was delivered by Ecom Express on 18th January, 2014.The Saree was badly damaged.There are so many cuts in the Saree. I feel this is clear cut case of cheating.In future this is not possible for me to purchase any article from Shop clues if the trend is like this. SK Singh

I ordered a mens blazer from shopclues.com. When it arrived, wrong product delivered as well as It was a defective piece. Then I contacted shopclues. They accepted my return request. The courier person came to my house took the product. After some days, shopclues refund the amount in the form of cluebucks. But I requested them to refund amount in my bank account. And there was no reply. i did't want to purchase any thing from this website so kindly refund my amount rs542 in my bank account. shopclues refuse to refund my amount and also not contacted me.

I ordered a mens blazer from shopclues.com. When it arrived, wrong product delivered as well as It was a defective piece. Then I contacted shopclues. They accepted my return request. The courier person came to my house took the product. After some days, shopclues refund the amount in the form of cluebucks. But I requested them to refund amount in my bank account. And there was no reply. i did't want to purchase any thing from this website so kindly refund my amount rs542 in my bank account. shopclues refuse to refund my amount and also not contacted me.

As i ordered the product :UFONE/HiBeats Power Bank Mini Portable USB Charger 2800 mAh on 14 dec. 2014 and i got delievery on 22 dec. 2014 . as i saw the product that was defective. i make return request the defective product within three days the courier man came and took that product and i make call to customer care he told me that within 7-9 working days they will refund my amount but today around one month is going to be completed and i didnt got refund . i want my money back order no.[protected]

Order no.31950115... I ordered for a perfume worth 3500rupees in shop clues.com on January 1st sir they promised to deliver on january 14 ...they are not responding to my calls and not cancelling my order sir...still now I didn't receive my product

sir i have got the bsnl 3g card and it is not working properly so you please please take this data card and provide me another one. order id is #30545369 got by EMS Speed post weighs 0.5 kg to the address: JITHENDRAN N 6/39A THUNERI VILLAGE KILKUNDAH POST NILGIRIS OOTY, TN 643219 sp code: 921073 SJ MBC N.D:110003

I ordered 2 pieces of Carpoint Bike Cover for Bajaj Pulsar 135 on 9th January, 2015 with a payment of Rs. 231/- through net banking. But, when i open the pakage there is only one bike cover instead of 2. The size of the polythene bag is 10' x10.5" which is not possible for 2 bike covers. If necessary I am ready to send the polythene bag

Hi, I have given order on dated "09 Jan 2015, 09:57 AM" Order No. 32844143 Till Now i have not received product around 8 Days. and I do not know what is the status of my product. Please provide me accurate information regarding this ASAP. "Shop clues service is very bad."

I recieved my order of electric tandoor of maharaja company from shopclues.com by courier blue dart on 17 dec which was broken and not of maharaja brand .complained was sent next day by blue dart security head by email-s.[protected]@bluedart.com.but till now no response.order no 27740139 and tracking number [protected]

ionedear sir I placed my order online by shopclues for no of two quantity shoes when shopclues courier boy came to me. I checked box than I seen into the box only no of one quantity shoes was there. I returned that parcel to same courier boy and same time. i written on the paper parcel refunded against of receiving sign and i am attaching of that file below.because i took photo of that paper where i written parcel refunded.i talked to shopclues customer care after 30 minute of this case they given me complaint no. 1686943. Afer one day i got a mail with a link click this and write your complaint within 24 hour.i clicked that link and followed all rules when i was sumbitting request than i one thing was coming that select the option for return your product. When i choosed option pick up by shopclues courier boy.but i was in shocked when pick up boy came to me. I refused to him i dont have product.i did not receive that i returned on same boy and same time. I got call from shopclues that you received your product.i said give me proof where i did receive sign they cut the call. Because they don't have any proof. But I am having proof that I did not receive. So please sir get refund my money and please stop this kind of compneis . You can see also about this company many complaints are there . Relate of this case and many case also rgards Rahul Kumar [protected]

i had ordered a 20 Kg Fitness Extreme Rubber Plates + 3 Ft Curl Bar + Dumbells Rods Home Gym Set from the shopclues and it was dispatched on 6th jan and also showing that delivered between 12th jan to 13th jan but not delivered yet. i want to know the correct day or date that my order will delivered. please check the status. thank you.

I ordered Sony mobile headset as per Order #30900173 on 21st Dec 2015, but still I didn't receive the shipment. But as per the portal of Shopclues i.e. Track order showing shipment has been delivered. Multiple times I sent mail to ([protected]@shopcluescom.zendesk.com), but they are replying with their system automated reply that "As per their Courier partner, the shipment has been delivered". They are not looking at my complaint mail that I already informed them that my shipment not delivered. If their courier partner is telling that the shipment has been delivered, then please show the delivery receipt. But they are responding with their automated reply system. I already paid for the order. Please assist on the same. Regards, Swapnil