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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 284

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D
dbajaj2412
from Delhi, Delhi
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incomplete product

Address:New Delhi, Delhi

i had orders 2 tempered glass screen for samsung galaxy s4 n samsung galaxy grand 2 but i only got delievry of samsung s4 tempered glass and i dint got the grand 2' tempered glass n i had alreadg paid for the order now please tell when will i get d delievry of my grand 2 ' tempered glass screen...
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Buvaneshwaran M
from Delhi, Delhi
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Ordered Item is not delivered

Address:Chennai, Tamil Nadu

I ordered Combo Of Microfiber Duster Cleaning Brush Tool 1 Pc + Car Cleaning Cloth 1 Pc. on Dec 8th 2014. The order Number is 28427883 and the shipment is shipped through Ecom Express trackin Id is[protected]. Till date the shipment is not delivered. I raise a complaint to Shopclues through mail, they replied as the shipment is delivered to my address but actually it is not delivered. I contact the ECOM Express with my tracking Id They told...
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Address:Bangalore, Karnataka

I have ordered the product on 21 Dec 2014. I have called the customer care 4 times and still product is not delivered. But i get an email every day that it has been delivered to my shipping address. This is so very annoying when I have already made the payment. Order 30851489...
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paresh777
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fruad Company ...Not Accepting return request of manufacturing defect product

Address:Ahmedabad, Gujarat

Fraud, Fraud, Fraud, Fraud, Fraud, Fraud, Fraud, Fraud, Fraud Companyyyy I had bought Fila shoes from Shop clues on 8th Dec 14 worth 1050Rs and within 15 days both the shoes teared down (broke) from front . I had asked shopclues to repair/replace the product as it's just 20 days passed and I got a response from Shopclues that we are not able to replace / refund for the product as "we would like to inform you that you have registered...
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gbbabu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad smell on the material

Address:Rayagada, Odisha

I have ordered Designer Door Curtain - Pack of 2 (QTY:1)Merun colour, But i received item colour was brown colour, And that material quality also not good coming very bad smell.What is this.Is this any quality check done.I don't what this material, i want amount return.i send message like that. But shopclues replied Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your order. We express our...
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Rajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nicer dicer

Address:Bangalore, Karnataka

I had ordered for a nicer dicier chopper in the month of November 14, the item that i received was packed neatly but inside it was damaged, and since then i have been trying for my refund, they have got my order picked up from my place in mid December 14 and i have given my bank details till now . I have not got my refund. They don't even think of responding for the problem but try telling that it shall take 6-7 working days for refund,...
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bhuvee
from Delhi, Delhi
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Product Returned but no replacement

Address:Chennai, Tamil Nadu

Sukuma Sassy Look Tunic Green Sukuma 2 Pc Satin Night Wear Order ID[protected] I have returned this product and its showing tat product has been delivered i am waiting more than two months but till now i dint receive any response from the site. i need to replace my amount 400 is thr with shopclues. kindly check it and let me know. Dont cheat customers....
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M
Md Shariq
from Mumbai, Maharashtra
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Refund against order#30838469

Address:Allahabad, Uttar Pradesh

Dear Sir/Mam, I did online shopping from shopclues.com for stainless steel puri maker. When I recieved the product it is not working/wrong product. So I register many complaints by customer support of shopclues.com but they are not taking any action against the refund of my product and not refunding money. so kindly please take an action order no: 30838469......
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C
ck_cci
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ShopClues.com - Shipped Wrong size and color product, Not Accepting Return Req

Address:Bangalore, Karnataka

I was loyal shopper of shopclues.com, However now I am no more fan of shopclues, due to wrong size and color product delivered recently. i had ordered the size number 8 sleeper with blue color but received size looks like either size no. 3 or 4, it's too small even unable to fit into my child legs and color looks like jocker kind of thing. Very difficult to manage with this small size and peculiar color order, Hence requested for return...
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raksingh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipped Damaged Product, Not Accepting Return Req

Address:Pune, Maharashtra

I was loyal shopper of shopclues.com, even I was great fan of shopclues and told many friends about good experience. However now I am no more fan of shopclues, due to one damaged product delivered recently.It's ok, many product got damaged in transit. But shopclues should accept this and either replace or refund, but they are not accepting the return request at all.I filed return request multiple times. Each time they closed it...
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This is regarding my refund pending for 1 complaint from past 15-20 days(earlier, return took 15 days) & other 2 from a week. Every time customer care gives an excuse that we were unable to process or technical glitch or gateway issue. This way Shopclues.com is spoiling their own reputation. I will never ever recommend this shopping site to anyone. You guys are not able to resolve the issue despite 100 times follow up. Your competitor...
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ashok7863
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return requests against 5 orders

My following Return Requests are pending with shopclues.com since long, however no action, whatsoever, has been taken by KOOVS.com for pick-up of these products and refund against these orders despite complaint on website of KOOVS.com. Return ID Order ID Product Quantity Return Requested on dated 680569 29023533 Vegetable & fruit rack 1 16.12.2014 680511 29023531 Stapler Set (Get 2 for Rs. 66) 1 16.12.2014 669839 ...
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apekshaappu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still I have not Received My Refund on this ticket number 1748073 in my Bank Account

Address:Mumbai City, Maharashtra

I have Ordered Alia Bhatt Designer Lehanga Code: 1829506 From ShopClues.com but they send me Duplicate one so i request for returned back to Shopeclues & they promise me to give refund Amout but Still I have not Received My Refund on this ticket number 1748073 in my Bank Account till today.its almost one month done but they are not giving me Refund.Kindly look after this & take further steps as soon as Possible. FURTHER DETAILS...
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ROOPA G K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my cancelled order amount

Address:Mysore, Karnataka

Dear Sir/Madam, I got a mail from shopclues like this "This is regarding your ShopClues order #28489165. Our courier partner has done the pickup of the product from your place. Following are the details: Return request for my order id:28489165 Tracking Number: 66003471 Return id:671703 Courier Company: JV Express Reverse pickup of my order for 5 Pcs Non-stick induction safe cookware on[protected] Thursday but same product also...
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H
habib md
from Kolkata, West Bengal
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not receive refund till now

Address:East Khasi Hills, Meghalaya

Dear shopclues, Myself sk md habib, want to inform that I have received a sms on 4thjan2015 that refund for my order 27648427 for oleva ladies set of 3leather watch has been successfully processed and suggest email fordetails but I have not get any email or refund amount in my accounttill now...so request you plz check whats going on and plz refund mymoney in my account as soon as possible with email confirmation.. .Regards, sk...
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sahooecor
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of asmount after return

Address:Sambalpur, Odisha

I have ordered Brand: Duke Model No.: Z5936-Black for Rs.535/- Order Number: 28167571 Return Number: 658315 Product: Men Jacket In Black Reason: Wrong Item Delivered Action: Refund the seller has sent a local product jacket which is completely different then the ordered one as per the advertisement of the seller moreover it is not 'L' size it is a small size jacket. shopclues always deliver a different product from which is advertise. ...
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Ashish8709
from Delhi, Delhi
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Used Headphone

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I ordered Nokia headphone Order#31878405. But i got already used headphone, it was already opened and used and quality not good. I request you to replace it and provide me the new. I'am very upset with the product. Please change it asap....
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pankaj jha6202
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong color/wrong brand

Address:Bangalore, Karnataka

i recieved wrong color and wrong product.So kindly requesting you to please refund my amount.same was informed three times to your excutive persons.Thanking you. My bank a/c # is[protected] Name - Pankaj Kumar Jha IFSC CODE - CNRB0001812 CANARA BANK YELHANKA SETALITE TOWN BANGALORE-560064....
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Sethumadhavan_T
from Palghat, Kerala
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Banzer Door closer under warranty

Address:Palakkad, Kerala

I purchased Banzer Door Closer Model ADC 503 thru Sho clues order no 20047683 in September 2014.The door closer is not functioning now.As this is guaranteed by supplier for one year I have requested Shop Clues vide their Ack No 1771106 I am waiting for the replacement Sethumadhavan Palakkad [protected]...
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S
shran
from Delhi, Delhi
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NOT RECEIVING PRODUCT

Address:Coimbatore, Tamil Nadu

Am Saravanakumar.N, I order gym product(Body Maxx 52kg home gym) on 24.12.2014 the order number is 31160083, tracking number is 41163531 then I still not receive the product so kindly please solve the problem as well as possible .My phone number [protected].....
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