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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 281

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C
chitresh jain
from Mumbai, Maharashtra
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order not refunding ...order - 31034369

Address:Hyderabad, Andhra Pradesh

sir i have sent the order back around 18days back but they are still not refunding my order...i have sent them the courier slip also...still they are not responding to any of my messages! they are showing that the order is retuned already...as you can see in the picture! i paid 300rs courier charges also and sent the slip already!...
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Lalit Bisht12
from Delhi, Delhi
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Product Not Shipped

Address:Deoria, Uttar Pradesh

i have ordered 1 cloth from shopclues.com (amount 725rs) to 04.01.2015 order no 32340881 but i have not received yet. i had many time contact to shopclues but every time Interspecific answer. please do the needfull Regards Lalit Bisht [protected]...
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S
Sunirmal Bhattacharya
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ORDER NOT SHIPPED

Address:Purba Medinipur, West Bengal

ORDER NO 33518795 FOR DOUBLE BED AC BLANKET ORDER DATED 16.01.2015 BUT TILL DATE THE PARCEL IS NOT CONNECTED . TRACKING NO IS [protected]. PLEASE CONNECT MY ORDER AS EARLY AS POSSIBLE. MY NAME IS SUNIRMAL BHATTACHARYA, CONTACT NO- [protected]. PLEASE NOTIFY ME AT CONTACT....
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S
SWAPNIL23790
from Mumbai, Maharashtra
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DEFFECTIVE PRODUCT HAS BEEN RECIVED...

Address:Mumbai City, Maharashtra

had order some bags from shopclues...all that bag was deffective ...i had given complaint of return the product request...not a single response from shopclues...veryday i m checking email...no response even shopclues has not have any helpline number on which i raised my complaint... my order number of the product is 32511673...rs475 toshiba bag 32168155...rs479 laptop bag 32555619...rs 383 defecive accer bag 32555091...rs...
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Address:Chennai, Tamil Nadu

I have ordered (order No:[protected] for KLV-40R472 Sony LED TV from SHOPCLUES.COM online on 8.12.2014. TV was delivered to me on 4.01.2015. I received the TV after 27 days of my order. Photograph of TV with cover is attached which shows that there is not packing defect or damage due to transport. I requested Sony service center to install the TV (Service ID:[protected]. They came on 09.01.2015 and opened the TV, there was no defect physically...
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A
ayyub khan
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overcharged than MRP

Address:New Delhi, Delhi

I've placed an order of 3 LEDs . the order has been received, the cost (including shipping charges Rs19) is 509. But the MRP printed on the box of each LED comes out to be Rs129 .Means overall cost including COD charges is Rs. 406.That means ive been charged of extra Rs 103....
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B
bari rameez
from Hyderabad, Telangana
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product not received or damaged product received

Address:Nizamabad, Andhra Pradesh

Dear Sir / Madam I am ahmed abdul bari i regular buyer from shopclues.com site but from last few order my iteam are missing are receving damage when i contact they customer support their saying they will replace my iteam but til now i have not got any of my iteam below are the details of my orders complent1: Order no:33423481 on 14 Jan 2015, 10:05 PM AutoSun Car Seat Massage Chair Back Lumbar Support Mesh Ventilate Cushion Pad...
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Address:Bangalore, Karnataka

I had ordered for the Magic Cleaning Mop in Dec 2014 and got to know that product was missed by the shipping agency ie GATI .Now i asked for refund of money for Shopclues and they are telling this is still in Process and till today I haven't got my money. The Customer support hasent called me back at all.I have ordered more than 4 products from Shopclues only with this oredr I am facing issue..Please give back my money......
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1
1985
from Mumbai, Maharashtra
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Landline

No one has come to collect my defective phone its been a month i call customer care daily, daily they raise new complaint and give me new ticket number.i don't know how long will it continue but by reading other complaint I understood that this site is usless fraud and has fraud merchants.. Its better we all go against them and file a case. If though they collect the product refund is not guaranteed.. I request go to other site.. Amazon is...
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A
Abhishek Sharma
from New Delhi, Delhi
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Duplicate/ Fake product supplied

Address:Jaipur, Rajasthan

My order no. 32642349 I had ordered Gillette Mach3 cartridges the seller sent me Fake Gillette cartridges which is of cheep quality and without sr. no. Marked on blades unlike the original one. and shopclues rejected my request of return. is it your service? and you claim all products are 100% origional ? get this product check with Gillette and refund my money back....
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N
nareshkumar.nvrsls
from Chennai, Tamil Nadu
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Sony MDR - XB30EX Earphone

Address:Chennai, Tamil Nadu

I have ordered for a Sony MDR - XB30EX Earphone for Rs. 299/- (which is actually worth Rs. 2499/-). I have heard so many rumors about ShopClues cheating customers by sending fake products and not refunding back. Then I thought, I should not judge a website by hearing or reading about them and foolishly purchased this item with Order No: 32898929. Since there was no COD option, I had to pay online and knew my money was burnt on fake product...
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A
Ashish MAnoria
from Delhi, Delhi
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Not DElivering my order

Address:Vidisha, Madhya Pradesh

I have order the ULTIMA POT 1000 ML MONET/STAINLESS STEEL KETTLE from SHOPCLUES.COM My order number is 31333261 I have given the following details of courier about my product Carrier Name: DTDC Tracking Number: Z31996232 Track your Shipment: Z31996232 When I am tracking my product from courier website, it shows that it is delivered on 9 december, 2014. Although I have booked the product on 26 December, 2014 I have call...
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M
madhuiter
from Delhi, Delhi
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complain about the order

Address:Cuttack, Odisha

my order number is 33044697 and i had ordered indigo powder . you have cancelled the order, so you should refund me 375 which i had paid . But you have send me a mail that you will refund me 174 . Can you please clarify the whole thing .My mail id is madhu.[protected]@gmail.com...
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S
srivalli kasaram
from Tirupati, Andhra Pradesh
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Empty Box

Address:Chittoor, Andhra Pradesh

I received an empty box for my order no.29218039 I Already Contacted them four times for a refund or replacement they said they would contact me within 2 days but no response also they said my request was closed because I didn't send any pictures but I did please see this matter is investigated. Thank you Yours, K.S.Srivalli...
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Address:New Delhi, Delhi

I have not return my balance I have mails you many times but these days your shopclues team not reply any mail today is one month complete for return my request but now not solve my problem Plzz give me a refund my balance ShopClues Support, shopclues sale a SanDisk 128 gb micro sd but this is fake memory card I have lose my data and not return my 2600 rs shopclues is totally suck 20 days ago shopclues reply me rahulaggarwal,...
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Address:New Delhi, Delhi

I have not return my balance I have mails you many times but these days your shopclues team not reply any mail today is one month complete for return my request but now not solve my problem Plzz give me a refund my balance ShopClues Support, shopclues sale a SanDisk 128 gb micro sd but this is fake memory card I have lose my data and not return my 2600 rs shopclues is totally suck 20 days ago shopclues reply me rahulaggarwal,...
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D
dym
from Bengaluru, Karnataka
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Order Changed

Address:Surat, Gujarat

I ordered men leather jacket on 6th January 2015. I kept waiting for the delivery and today on 19th January 2015, I received very means very late delivery. So it was very disappointing late delivery service...Main thing what I ordered I didn't receive that and instead some low quality of jacket is delivered by the courier man and the cash on delivery is paid to the your courier man. But now after opening and watching the item I received is...
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M
maddydilip
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoplcues not giving refund for my order even after returning the goods.

Address:Madurai, Tamil Nadu

For the refund of my order 28585931 I returned the product as per instructions (return ID:670001) to shopclues through professional courier on Dec 27, 2014 (http://tpcindia.com/Tracking2014.aspx?id=IXM[protected] and it has been delivered to them on Jan 05, 2015 and I am still waiting for refund of both the order and courier shipping charges (Rs.75).Have raised many tickets (1686421, 1791302, 1844382,[protected] but no proper response...
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S
Sachin Gulati
from Delhi, Delhi
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Nova curl machine in worst quality - I need refund my money

Address:New Delhi, Delhi

Hello, Just want to inform you that i am a regular customer of shopclues, today my wife used nova curl machine which i had bought from shopclues.com Order no[protected], It has very poor quality hair got stick into the machine because of that she lost her few hair, i am attaching a pic for the same, please take your machine back and refund my money back. Take this issue seriously. Thanks Sachin Gulati [protected]...
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M
meena bedwal
from Gurgaon, Haryana
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amount not returning

Address:New Delhi, Delhi

My order no 24925179 . for double bed sheet with 4 pillow covers booked as on last OCT 2014. i was regularly contact over there to return my amount in my account because till now they haven not deleivered product at my address and not providing receiving proof and delaying my complain always drop a mail to me that we will response with in 7-10 days. now today is 19- jan -2015 still they are saying we are working on that. Meena bedwal [protected]/[protected]...
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