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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 285

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R
rajeev_apds
from Bangalore, Karnataka
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Items not delivered but stating both are delivered - 30685863 & 30712273

Address:Bangalore, Karnataka

Items not delivered but company saying it is delivered. i requested for POD to match the signature but shop clues team is closing the request without investing this thing. This is really a strange behaviour which is faced by me any of ecom team. Please help to close this case asap. I wasted so many money on call due to this issue.. 1 team is raising ticket and another team is closing tickets. Regards Rajeev Ranjan [protected]...
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T
tejash mistry
from Pune, Maharashtra
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Not sent me item

Address:Pune, Maharashtra

I had ordered one vegetable cutter from your shopclues.com (Order id[protected] on 17th December and I didn't get any response from your side till 28th December. On 28th December I got a call from your side that item is not in stock, we will provide you alternative or refund, I told your customer support guy that i don't want refund. Please provide me same item or alternate item. After couple of days I had called customer support team and...
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S
sunny mahor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund my money

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Ma'am, I am Sunny Mahor of Ghaziabad (U.P). I have placed an order i.e[protected]HTC 8X C620E Black Code: 3036654) on Shopclues on dated 30 Oct 2014 at 11:47 PM of amount Rs 16029. I have got it on 8 Nov. From the same day to 9 Nov i found that the product is not up to the mark & I have found some defects like as follows:- 1. Rough back side of phone like as it already used before. 2. Volume control button is slightly loose. 3....
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S
Shiva Khurmi
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery, No cancellation and no money has been refunded.

Address:Chandigarh, Chandigarh

I placed an order on 26th December, 2014 for a get one buy one belt. But, there has been no response and reply to my continue mails to customer care services. I had an amount of Rs. 518 left in my account, using which I ordered for the same. Seeing the response and delay in shipment, I cancelled the order but till date, the order has neither been dispatched nor cancelled. It has been 10 days now and this site is harassing. I want the order...
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N
najmul39 gaffar
from Mumbai, Maharashtra
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fraud never recived and no refund SHOPCLUES.COM FRAUD ACTIVITY the ONLINE THEIF

Address:Nashik, Maharashtra

ShopClues.com - SHOPCLUES.COM FRAUD ACTIVITY the ONLINE THEIF 1 Review Add a Comment User Najmul Gaffar on Jan 2, 2015 i have made two orders on shopclues.com the details of the orders are talked to them several times on their customer care buy they are not helpinh me 48 hours 48 hours 48 hours was their reply you can check my recordings they cancelled one order and not sending another no refund till now 16 Dec 2014, 06:07 PM 30191961 Winter...
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A
AMITBOSE26
from Mumbai, Maharashtra
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Cancelled order without information

Address:Kolkata, West Bengal

Myself purchased online Sunflame Innova 60 Chimney Autoclean with Oil Filter Code: 3229036 Merch Ref: Innova 60(Order no.[protected] on 10.12.14 at their offer price Rs 9600/- with shipping charges extra, but later order was cancelled by shopclues without giving any reason after 15 days, which is a big concern of the reliability of that website....
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Address:Kota, Rajasthan

I have problems with 3 orders which I placed on shopclues.com site last month. First order no. Is 29273443 which I placed on 10 Dec 2014, 04:21 PM. I placed this order when this product was in stock but after confirm order shopclues cancelled my order after 5 days and gave reason that the product is not available at the seller.why shopclues accept order if it was not available? I want my order in any condition because I placed it in GOSF...
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R
rahul1692
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't recieve the product after ordering

Address:Kolkata, West Bengal

I ADINATH DAS SARKAR, HAVE ORDERED TWO PRODUCTS ON SHOPCLUES.COM. ORDER NO.[protected], ORDERED ON 10.12.2014 AND ORDER NO.[protected], ORDERED ON 20.12.2014. AND I PAID THE AMOUNT ONLINE BY MY DEBIT CARD, SINCE CASH ON DELIVERY OPTION IS NOT THERE. THEY R SHOWING ON THEIR SITE THAT THE ORDER HAS BEEN SHIPPED AND WILL BE DELIVERED TO US, BUT THE SHIPPING ID THEY PROVIDED TO US ARE NOT ABLE TO TRACK. REGARDING THIS I COMPLAINED TO THEIR CUSTOMER...
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M
Mahanta Sharma
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mismatch between ordered and delivered product

Address:Jabalpur, Madhya Pradesh

Dear Sir I had ordered a wireless mouse on 28th of December 2014, I browsed for the product in shopclues site and selected the Technotech Sleek USB mouse as I applied the filter for wireless mouse. During the purchase I went through the product description and it was mentioned wireless interface. So, the attractive price attract me to buy the product. But unfortunately, i had been delivered with a wired usb mouse which is of no use to me...
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R
rekhasah
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

agains return request

Address:New Delhi, Delhi

SIR, .I HAD ALREADY GIVEN THE CANCELLATION REQUEST BEFORE SHIPPING ITS ALSO YOUR RESPONSIBILITY TO INFORM THE DELIVERY BOY. BECAUSE HE DELIVERDED TO ANOTHER PERSON.AT THE TIME OF TELEPHONIC COMMUNICATION YOUR REPRENTATIVE SAIDTHAT YOU CAN REFUSE THE SAME.BUT IN THE ABHOVE CONDITION I HAD NO OPTION TO REFUSE OR ACCEPT THE ITEM. I HAD GIVEN THE CACELLATION REQUEST BECAUSE IN CONSION ORDERD TWICE FOR SAME PRODUCT, BECAUSE IN FIRST ORDER YOU...
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A
arishek
from Raebareli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item is not as per order

Address:Lucknow, Uttar Pradesh

I had ordered for a PC Game 'CALL OF DUTY-GHOSTS' vide order no 31393985 dt 27 Dec 2014 I received a pirated CD of with the name "Call of Duty" which turned out to be "Modern Warfare' which does not have the necessary files to open. This is clear breach of ethical code of conduct. You are requested to arrange collection of the product and refund the amount of Rs 577/- at the earliest. Abhishek...
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J
Jain Samiksha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

help required

Address:Mumbai City, Maharashtra

Shop Clues is a cheater... they just know how to collect money from the customer using wrong means. They are just filling their own pockets... Even after repeated mails n calls these people don't revert back with proper help.. Loosers they are.. If any one can help me out with the contact number of the senior most person hired in shop clues or the director of the company than it would be great... Also I wanted to know who all are with me...
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B
Bhavin Patil
from Mumbai, Maharashtra
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Wrong Product and No Refund after Order Cancellation

Address:Thane, Maharashtra

I have Order Adcom X12 Mobile on GOSF on 10th December 2014, Order id : 29297169. On 2nd of Jan 2015, I have received that parcel but when I opened that parcel, instead of receiving mobile, I have received 1 marathi Magazine of Rupees 20. I have called to customer Support for same, but after listening to my query they just cut the call. This is not the first time it was happened. Last time I order two products and both was cancelled...
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P
parveend
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with 16+ orders - Escalation desk also unresponsive - Pending from 6+ months

Address:Pune, Maharashtra

I have placed "n" number of orders on Shopclues, and they have turned out to be the worst online shopping website and their customer support including Escalation desk is worst.The day I received shipment, if there was any issue, I used to open a customer support ticket. They don;t respond for days and weeks. Don't speak to customer and do whatever they feel like. I have sent aropund 40+ mails to them as followups but they are just sleeping...
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Najmul Gaffar
from Mumbai, Maharashtra
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SHOPCLUES.COM FRAUD ACTIVITY the ONLINE THEIF

Address:Nashik, Maharashtra

i have made two orders on shopclues.com the details of the orders are talked to them several times on their customer care buy they are not helpinh me 48 hours 48 hours 48 hours was their reply you can check my recordings they cancelled one order and not sending another no refund till now 16 Dec 2014, 06:07 PM 30191961 Winter Polar Jacket With Cap & Gloves (QTY:1) Estimated Delivery Between: Mon 22 Dec and Tue 23 Dec Rs.445 Shipped Reorder...
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S
sasivij
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Support

Address:Nilgiris, Tamil Nadu

Order id: 30418693 Order date: 18 Dec 2014, 08:40 PM Status: Shipped Shipment Tracking Details:[protected] This order is shipped via GatiSurface. Status under GatiSurface for more than 7 days: - Date Time Location Status 31-DEC-2014 13:36 Coimbatore Undelivered due to HOLIDAY/WEEKLY OFF/NEXTDAY DELIVERY at destination city 30-DEC-2014 10:28 Coimbatore Arrived at destination city 25-DEC-2014 18:48 Coimbatore Outbound Out for...
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dhanag.26
from Karaikal, Puducherry
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Action to my return request

Address:Thanjavur, Tamil Nadu

I'm register a return request in 16 December 2014, but not take a action to my request... My order Number 29121769 Return id : 681867 Shopclues is a worst & cheating company. Worst customer experiance. Shopclues sell duplicate and local quality product....
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P
Patil Dipak
from Pune, Maharashtra
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Not received full product accessories and also not working

Address:Ahmedabad, Gujarat

Hello, I have purchased Rechargeable Handy Plastic Tubelight (http://www.shopclues.com/rechargeable-emergency-light-3.html) with order no 30968497 and i have received product but it is not working and also not received full product accessories. When i contact to shopclues they told me that "We express our inability to accept your return request as we have sent you the standard quality product as per the description mentioned on the...
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animesh1961
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not sending item after payment being done.

Address:Gurgaon, Haryana

Dear s c team please revert and update or i will say mr. Rishi, amrit vikas asif, prakas you all dont have words to commit fake dates because all you have been proved lier. And liers can not survive long in any field of life. Shop clues a beg market place where any on line buyer (Of shopclues) can be cheated. More than 21 days passed of my order but still it is not showing courier web site shopclues also taking time and time and so on and...
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RR SP
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged/Defective Products

Address:Hyderabad, Andhra Pradesh

I ordered a bedsheet, a wall clock and couple of power banks from shopclues during google's online shopping festival. all of them were absolutely hopeless. Bedsheet looked like a very cheap used saree cloth and not at all matching the photo shown. Wall clock was also not matching the pic shown, defective, broken. This is absolutely cheating. power banks also were not working as mentioned. When I tried to return the orders, the web site...
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