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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 286

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S
swappy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not shipping the product

Address:Bhopal, Madhya Pradesh

I ordered this product during GOSF, It took them around 15 days to ship the item, when they finally did ship it, they sent it through the most unheard of, most ridiculous courier company they could have found. The product came to my city but was never attempted to be delivered. It was then sent back to shopclues. I called shopclues to reship it and the customer care person said they'll send it back once they receive it. But then I get an...
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Address:Gautam Buddh Nagar, Uttar Pradesh

My Payumoney Account Was Hacked on 26 and Many Transactions took place through it at shopclues.com. Stop / Cancel these order Numbers - ASAP [protected] [protected]...
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O
Ojaswa Swarnkar
from vellore, Tamil Nadu
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not refunding the amount

Address:Pune, Maharashtra

Sir/Madam, I, Tejaswa Kumar residing in PUNE, have purchased a product from online shopping site www.shopclues.com, on 29th oct, 2014, with order ID: 22649745. They told it will take maximum of 10 days to deliver the product to my address, but they failed on their commitment. I contacted them many times via mails, but their response was very poor. We had many conversations but they never stick on to their commitments. Finally when they...
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Parveez shirahatti
from Mumbai, Maharashtra
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Regarding refunds

Address:Dharwad, Karnataka

Hello i have purchase HID car headlight kit from shopclues but they supplied me wrong product and when am going for refund claims there is no proper response from customer care and no one replies for my mail. i feel very much bad why this people do like this. still my refund is pending at shopclues its near about 2months they are just troubling me and not refunding my amount regards Parveez...
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Ojaswa Swarnkar
from vellore, Tamil Nadu
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not refunding the amount

Address:Pune, Maharashtra

Sir/Madam, I, Tejaswa Kumar residing in PUNE, have purchased a product from online shopping site www.shopclues.com, on 29th oct, 2014, with order ID: 22649745. They told it will take maximum of 10 days to deliver the product to my address, but they failed on their commitment. I contacted them many times via mails, but their response was very poor. We had many conversations but they never stick on to their commitments. Finally when they...
+3 photos
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J
Jain Samiksha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint

Address:Mumbai City, Maharashtra

Guys don't shop from this site... Its a fake site. I had ordered for a body fitter and they sent me socks. There is a vast difference between the two.. I had placed this order on 5th Dec. but till 30th Dec i have no clue of it. I had asked for a replacement but still didn't get it. everyday I call the customer support and the answer I get is we will forward the request. But nothing like that happens. Also the customer support executives are...
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A
akkusayed
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no. 26574111 Samsung LED 32EH4003 32" HD LED Television refund issue

Address:Ghaziabad, Uttar Pradesh

Hi Sir, I am Akmal Hasan i have purchased Samsung Led from ShopClues. they send me defected piece when i request to return back they accept it. But still they did not answer my mail where i get my money back. Is this a genuine website or some fake marketing website where they cheat the client every day. If then i will go against him, media, social media and if possible then go to Court against the website. It is totally harassment website....
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Jahirhusain17
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power Bank - Blue (Portable Charger) - not working

Address:Madurai, Tamil Nadu

Hello sir / madam, I purchased Power Bank - Blue (Portable Charger) on[protected]. Last sunday, I had a trip to another city ie 125 km from my city. On travelling, for the first time, I used this Power Bank - Blue (Portable Charger) for charging. But it was not working. I asked to shopclues customer care mail on[protected]. But on response from them. Is it rechargeable or one time usable? Please explain. If it is one time usable, I was cheated....
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S
Subbiah S
from Hyderabad, Telangana
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Did not receive the product nor the money back completely

Address:Bangalore, Karnataka

I ordered a Honda civic car cover worth 849 on 24 Nov 2014, 06:36 PM Order no 27670775, I got call from shopclues few days later stating that the product is not available with the dealer and they will place the order with other dealer. New order placed by shopclues on 05 Dec 2014, 12:15 PM order no 28614350 worth 700, after few days I called shopclues for the product status, they said they are not able to track the shipment. After few...
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A
Aniket Patne
from Pune, Maharashtra
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Return request as product received is different than one which ordered.

Address:Pune, Maharashtra

Please look in to the issue as early as possible.I ordered 2 products but the product is not the one which i ordered. So i raised a return request almost one week before.but still no response from your side. Just let me know the updates otherwise i will take strict action against you. My mail id is aniket.[protected]@gmail.com....
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V
vimalaravind
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile battery not properly working

I purchased a mobile battery for sony Ericsson phone from shop clues. The battery is not properly working. Product name: sony Ericsson ep500 Order no: 30914411 So, take this as a complaint and do the need for me. And refund the amount...
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R
Rupa p
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate orders complaints on deaf ears of Shopclues

Address:Bangalore, Karnataka

This was the complaint I raised against Shopclues (on their support channel) on 17 December 2014. ticket number 1620647 Shopclues has charged me multiple times for a single order! And now they're not even bothered to respond to this complaint nor are they bothered to return the excess money they charged my card. Its been over 15 days now & I'm still waiting for their FIRST response!!! Rupa ============================================================ Mail...
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S
Sultaan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get Refunds

Address:Thane, Maharashtra

I Sultan Shaikh Ordered USB To SATA IDE Cable from Shopclues.com. But in that Product Power Adapter was missing so I was Complained About to take that product from me and Give my Cash Back . After 1-2 weeks, they take his Product from me and told that money will come in your account in 4-5 days. But, more than 4 months ago, The money was not transferred in my Account. I also called on Customer Support Number but no one can Received and the...
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md raghib alam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received broken glass wall clock.they are not replacing

Address:Aligarh, Uttar Pradesh

I was ordered for pendulum wall clock in shop clues website.I make payment online through net banking .I received broken Wall clock from shop clues.even i was sign on the paper "I RECEIVED BROKEN WATCH" at the time of receiving .I was uploaded the picture of broken wall clock on shop clues site for replacement, when they demand me for upload the broken watch picture. I was written email them approx 5 to 6 times.i was written details of...
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J
Jay Suthar
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declined my request for return

Address:Udaipur, Rajasthan

Respected sir/madam I ordered a watch from shopclues.com and got delivery on 22 december 2014. On delivery i received the diferent watch. When requested for return, but they declined my return request. I sent mail to them for about three times but every time the told that they will not accept return request because the delivered right product. product name- vintage fashion leather bracelet women blue. Shopclues order no[protected]. Ecom...
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Raja Sekhar Lagudu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order request for return

Address:Bangalore, Karnataka

Hi I ordered Men’s T-shirts - Pack of 7 from TSX Store .Product quality is too worst and i want to return back.. even size is also not as per the standards... XL size fits for the size 36... my size shirt is 42 i ordered XL but its too short to fit...I requested to change the size of delivered T shirts but no response from shopclues as well as from seller....
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rameh.ramesh
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product not reached my postal address.

Address:Jodhpur, Rajasthan

Dear Sir, i am ramesh singh from jodhpur rajasthan. sir maine ek jpg picture attchecd ki hai jishme product ki detail hai. my product not reached my postal address and you product not send but my payment received you by net banking system. plz my money return you other wise product sent by courier. Ramesh [protected]...
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sanjayanuragi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong item sent

Address:Bhopal, Madhya Pradesh

REMINDER

Dear Sir
I am not receive my refund money till date. i was pay online payment an amount Rs. 499/- against your order no 27895387. but i received wrong consignment it was totally different from order product. hence we raise return request and approved my return request. and product return at your shop. Kindly refund my money back. this issue pending before 4 week.
Can i take further action regarding this...
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Address:Bangalore, Karnataka

Hi Guys, I ordered the pigeon rapido cute induction cook(order id[protected].I received the product after 11 days delays. The great thing is after a long wait i received a broken product which was badly damaged.When i reach out to customer care no use of them. I need to keep on calling them everyday....
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Subrato Goswami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF ORDER NO 28552271

Address:Bangalore, Karnataka

Dear Sir, i had placed an order for qty 8 lux soaps on 4th Dec 2014 vide above mentioned order no and same has been despatched by you on 9th Dec 2014 thru Delhivery Couriers tracking no [protected]. Inspite of contacting you on telephone and in writing repeatedly, there has been absolutely no progress on this subject. I am fed up with your calous attitude and thinking of approching consumer court to redress my grivance. I am also thinking...
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