ShopClues.com Complaints & Reviews

I ordered babyliss mini ceramic hair straighter As shown on the box the machine should have babyliss printed on it but the product I got doesn't have it It is a fake machine sold in the box of babyliss It doesn't have guarantee card even but box has shown 1yr guarntee Very disappointed wiwith my shopping from this site

I was waiting for the deal of Iphone 6 16GB which was there for half price sale on this url http://www.shopclues.com/gosf-1/box-office.html I was not able to find the shop now options even though I had tried it from various browsers ad the mobile app. I spoke to the customer service executive and he was very rude and told me to go for other product in a very unprofessional manner. It was very disappointing as I was disturbed mentally after speaking to them and after waiting for 30 mins on call they just told me to wait for 24-48hrs. It was never a bad exprience than this one I had ever gone through. I also have taken the phone recording in which their way of language is also clearly visible. When told that I will raise the issue in customer forum, they were very carefree about this as if nothing will happen even if someone complaints. I want some action from them.

Hi Friends Please do not buy any thing in the website WWW.Shopclues.Com As the site is a no:1 fraud site I ordered a headset Samsung Bluetooth mono headset HM1100 from their site as it was displayed with an offer for 390/- it was delayed much by the courier company later i got this and was shocked to see that as it was an old product with scratches, rust in ear piece, no serial number, no IMEI number it didnt charge and was waste so i took that to nearest samsung showrom but they told that they wont take as it lacks serial number and IMEI number i got my door closed from shopclues and samsung

my order no is 26372143 its watch which is not work means defective and not yet replace. another order no 23266589 is not delivered and after one month waiting my money is refund by lots of call. and order no 27333813 was still not not receive its being one month too. so now i will never buy on shopclues and review that for all that never buy from shopclues its fraud company. filpcard is better.

Hi, On 21 Nov 2014, 11:41 PM, i ordered "Skyline VT5017 Sandwich Toaster". after 19days they send wrong module product(Skyline VT1717 Sandwich Toaster) . plz dont buy any product from this website, they are cheated me, to send lower version of the sandwich toaster, i plan to go local police station and file cheating complient.

Hello, I have ordered one Genx Leather Wrist Watch For Women from shopclues with order number: 27874609 and order date: 27 Nov 2014.I received the product on 6th of December, applied to return policy on that day only. Its very disappointing that shopclues is not responding to customer's satisfaction. When i am complaining about the leather quality and colour of the product, the customer care is closing the request, knowing the fact that they did send a watch with light violet color which is not there in the site, neither the leather quality is good. I wanted to have either refund of my money or else provide me a different color product which is mentioned in the site. Kindly respond to my request.I am getting frustrated with this issue. If a site is providing return policy for a product and if customer is not satisfied with the product, then its their responsibility to get in touch with the customer and resolve the issue. But the shopclues customer support is closing the request without paying attention to the customer's satisfaction via email.This doesn't happen with the other online shopping sites. Kindly assist.

Guys Never Ever shop on shop clues, Its a Big fraud Buying cheap Products and selling with 10 days on shipping I ordered and money deducted from bank still order not received they said we are processing Rs 2000 went unnecessary I tortured for 15 days and then I thought fine I relaxed and thought that money gone never comes back These guys are Big Fraud they buy cheap from china they established their godown in Gujrat but never return your money think twice I called more than 20 times mostly My one month bill goes 720 High My friend got Broken piece and they too never refund his money also, Never Ever Buy on SHOPCLES

I says again & again for my Refund. Your courier Partner Not Contacted to me. & You showing the status of pickup is Pickup Attempted - Buyer Not Available " very Bad ... there are no solution. You are not want to refund the Money & showing a foolish status " the Buyer is not available" . After 20 days lapse there are no any movement. Very difficult to take a refund from shopclues. It is my First Purchase. Regards, Hem RajMo#[protected]

Sir, As per your e-mail my order No. #27465011 Dt. 23-Nov-2014 & The tracking number for my package is[protected] and it has been sent via Dotzot. I am to say that I have not received yet my order and it has been paid also through net banking by me, So please inform me as soon as about this., Thanking you...

Hi, My name is PanneerDass.A Order number: 25203643 Order Date: 30 Oct 2014 Order number: 25475293 Order Date: 2 Nov 2014 Still I am not received the above mentioned products, but status shows delivered, the customer support team didn't give any proper respond,

I have ordered Kitchen Tool set of 6 pcs .I ordered for 2 quantity.Amount has been taken for the two quantity but i recieved only one quantity .One quantity is missing .I need to no what happen to the other quantity .(5/12/2014) i recieved the product with one quantity Regards mani Order Number: 28206473 Return Number: 648387 Product: Kitchen Tool Set Of 6 Pcs Reason: Parts are missing

I purchased a adidas woolen cap from ShopClues.com as I thought they are giving a huge discount on it selling it for Rs. 188 but when the product was delivered, It was a cheap, unbranded product with even changed brand name written over it which seems like a cheap product which are often sold on roadside shops . If they are allowing any merchant selling through their site, they should verify it first. I was made fool

Hello, I placed an order from shop clues.com on 11 Nov 2014; 05:26 PM order no is.26459367 and today is 7 Dec 2014. . I did not t my product yet. I did this thing and they responses like this 1. I tried to call customer care but after 30 min holding on line they did not response me and that call was not on toll free no. 2. I went to Courier Company so many time to check my order even they also resister a complaint but they also dint get any response. 3. I registered complaint on shopclues.com site on 3 times but still they dint reply me.\ They neither that are giving my money back nor product...

I am one of your customer i ordered 2 products from shop clues and they send the SMS that your courier will be delivered by blue dart on Friday the courier boy came for delivering the product he neither called me nor wait for me and ran away by showing his attitude that we don't wait for anyone. I received a msg from blue dart to select the date n time of delivery and i did it and specially mention the msg that i live on 3rd floor please call me on [protected] while delivering my order and send it. Today 5 minutes ago i received the call from my land lady she told me that somebody came for your courier and quickly i went down but again he didn't wait for me n ran away. I cant jump from 3rd floor you are service provider teach some manners to your delivery boy how to behave with the customer. Thank you Priya keshari [protected]

I am one of your customer i ordered 2 products from shop clues and they send the SMS that your courier will be delivered by blue dart. On Friday the courier boy came for delivering the product he neither called me nor wait for me and ran away by showing his attitude that we don't wait for anyone. I received a msg from blue dart to select the date n time of delivery and i did it and specially mention the msg that i live on 3rd floor please call me on [protected] while delivering my order and send it. Today 5 minutes ago i received the call from my land lady she told me that somebody came for your courier and quickly i went down but again he didn't wait for me n ran away. I cant jump from 3rd floor. You are service provider teach some manners to your delivery boy how to behave with the customer. Thank you Priya keshari [protected]

I have order the electric gel pad with order no. 27762223 with Delhivery tracking no.[protected]..I enquired with the said courier but the status is showing returned and the courier company said the ppropproductppropproduct have ssome dispute contact with the merchant please help and deliver my productproduct as soon as posible. Thanks Reema

I have ordered for the following product on shopclues.com on 30th october. Yet to receive the product. On complaining to shopclues.com, they are lying and saying that they have delivered! Please help! [protected]---- Hello vikramjit, Thank you for shopping at ShopClues.com! We would like to confirm that we have received payment for your order 25242293 . Order #25242293 ORDER DATE: 30 Oct 2014, 03:37 PM PAYMENT METHOD: Bill Desk PAID USING: Credit Card Product Quantity Unit price Discount Subtotal Davidoff Cool Water Deodorants for Man & Women - 200 ML Each Code: 4157728 1 Rs.650 Rs.409 Rs.241 Subtotal : Rs.241 Billing Address: vikramjit dutta flat 3, block 3, 131 NSC Bose Road near ranikuti telephone exchange kolkata, West Bengal 700040 India Shipping Address: vikramjit dutta flat 3, block 3, 131 NSC Bose Road near ranikuti telephone exchange kolkata, West Bengal 700040 India Merchant Name: Shri Giriraj Global Enterprises C-40, Chander Vihar Veer bazaar road Nilothi Entn. Delhi, 110087

Dear sir, I say realy bed experience to shopcloues purchase to order no.26402177 product complaint alredy date- 19/11/2014 and comited your customer care your return pickup arrenge but 20 days later i have not response to you and your any call to return pickup sorry last today waiting for your customer care comited. I have tommorow to cunsumer cort your shopcloues against case for submitted to strickly action. My facebook farinds grup and family members to advise any product not purchase online shopcloues.com

Sir i have ordered a product(Trackpant) from the site www.shopclues.com with ordered id 27785309 of 'M'size but they have sent a very short one which is suitable for small boys.I have contacted them they did not listing my words and rejecting that.so i want to complaint on that site for not changing the product and sending wrong products so please get me the refund amount or exchange the product.

Dear shop clues team, this is too much, i have not received the product delivery, and you people are sending me this mail, you are showing my order status is complete. This is really ridiculous. I have never seen so much unorganized ecom company in my life. I am following up with the costumer care regarding my non delivery issue of the product an on the other side i am getting this mail from you. how could you send me this mail before doing the delivery. I am following up for last 10-15 days with your customer care, every time I am getting the same answer that they are forwarding my request on priority basis to transition team the will call you in24-48 hours and resolve the issue. I have done a proper Inquiry with the ecom express, they have inform me they have not received any courier with the no[protected]. Pls resolve the issue asap. Sandeep Kulkarni [protected]