ShopClues.com Complaints & Reviews

I bought the SAMSUNG TV 55H6400 on Wednesday Dec 9. Nest day I got a message that the order is cancelled the day after I got a message that the TV will be delivered I gave them the new address where I wanted it delivered and they made a note of it. It is now Dec 16 and I have not received my TV nor do I have idea WHEN I will get it. Everytime I call I am told SOMEONE will revert within 24-48 hours. Are you guys running a business or...

My order No. is 26125293 ordered on 9.11.2014. I had ordered multiple products at Shopclues. During checkout process the product rate was incremented. I mentioned it on same day. They thanked (invasive reply) and say we are processing. After 3 days they say the product has been dispatched and You should return the same. I returned (refuse to accept) on ;15.11.2014 and this was also confirmed that the product has been returned back to Aligarh(vendor)...

Dear Sir, We have procured 2 sets of Beston make rechargeable batteries against your order no: 28197033 and the same was despatched through first flight courier vide docket no: O[protected] and delivered at our plant on on 10.12.14. During inspection, it is noticed that the supplied battery Size: SC 1.2V instead of C R14 1.2V which is not meeting our requirement. Hence we request you to kindly replace the batteries as per our requirement....

I Ordered two mobiles on this GOSF sales, at the time of ordering they have taken the order & next day I got the message as Pickup processing initiated but after 2 days I got the mail from shop clues as "We are unable to fulfill your order 29278801 & 29261359 as the product is not in stock with the merchant. We assure you that we have tried our best to source the product at the best price from other merchants. At this...

for return request, they will never arrange return pick up and even though you send on your own expense, SHOPCLUES will tell that they didnt receive the product. but courier tracking will show it as delivered. FLIPKART rocks.. This is cheating site. dont buy product which are priced more than 100Rs....

I Ordered two mobiles on this GOSF sales, at the time of ordering they have taken the order & next day I got the message as Pickup processing initiated but after 2 days I got the mail from shop clues as "We are unable to fulfill your order 29385967 & 29385819 as the product is not in stock with the merchant. We assure you that we have tried our best to source the product at the best price from other merchants. At this point, we are uncertain...

Order No. 29273443 I perchased a product Adcom x12 Black from shopclues.com in gosf offers. i didn't request for cancellation of product but they cancelled my product without any reason.i am very disappointed at this time.they are making fool the customers. they were selling product for Rs. 299 at that time and i purchased that product because at that time product was in stock.after some time it was out of stock.i purchased the product at...

I Ordered two mobiles on this GOSF sales, at the time of ordering they have taken the order & next day I got the message as Pickup processing initiated but after 2 days I got the mail from shop clues as "We are unable to fulfill your order 29388727& 29280865 as the product is not in stock with the merchant. We assure you that we have tried our best to source the product at the best price from other merchants. At this point, we are...

I am purchase from shopclues on 19-Nov-2014 order no. 27224607 for Eyeglasses Frames & shopclues send me sunglass then i am mail to shopclues, so shopclues reply me Dear Customer, Thank you for shopping with ShopClues.com. This email is in regards to your complaint for the order number 27224607. We would like to inform you that Merchant has approved your return request for replacement. Hence, we have initiated the reshipment...

I got this product but i am not satisfied because quality was not so good as described. I have still not used this product. now i want to get my money back i have already mailed but helpdesk didnt support. request to you please do the needful help...

Hi, My order no is: 29145567. I was ordered Arrow wallet and belt in shopclues on 10th December 12.15 am. I ordered some other products after 10th December in shopclues. All are shipped but this product not shipped. I was raised ticket in shopclues but they are not responding. Please solve it...

Hi, I have purchased 3 item on 10 dec 2014 from shopclues.com Order #[protected]BSNL mobile Order #[protected]AdCom Mobile Order #[protected]F&B Speaker They have displayed all 3 items for 3 days (because of GOSF - Google Online Shopping Festival) for Rs. 299/- each On 14 Dec I received a mail and SMS regarding that "Thank you for cancelling the order, your refund process starts shortly" I haven't cancelled any order and when...

This is regarding my repeated requests for non receipt of following products.Please resolve my issue as soon as possible .I am fed up with lots of correspondence. Order No[protected] Roxxi black formal classic slip on shoe ordered on 5th Nov'11(not yet received) Order No[protected] Ladies panties combo of 5 ordered on 15th Oct'14(Not yet received) Order no[protected] Mega spin magic cleaning mop dt 15th Oct'14(not yet received...

Order #28331921 ORDER DATE: 01 Dec 2014, 12:41 PM PAID USING: Cash on Delivery Product Quantity Unit price Subtotal 2.4ghz Mini Radio Propeller Rc Helicopter Gyro Code: 6033140 Merch Ref: HELINEW 1 Rs.798 Rs.798 Subtotal : Rs.798 Shipping Cost : Rs.49 Total : Rs.847 Billing Address: rajarajan santhakumar c2 ground floor, first cross thillai nagar trichy, Tamil Nadu 620018 India Shipping Address: rajarajan santhakumar c2...

ShopClues send damage product. I filled return request, They told me return this product by courier when I send this product by DTDC. They refuse to receive the courier . Please take necessary action.Details are given below.. ORDER NO- ShopClues order 26649137 DTDC CONSIGNMENT No.: D18775898 Reference No.: Shipment Returned from MAHIPALPUR BRANCH, DELHI 02:36 PM Shipment Returned due to DTDC Local Facility RECEIVER REFUSE DELIVERY...

I purchase the order on November 1, (AXON V-183 Handy Hearing-aid w/ Ear Hook - Black (1 x AG13)), till now no proper reply from Customer care, simply saying 24 to 48 hours you will receive the refund. Per call I spending nearly 10 to 15 RS for getting an update, I call more than 25 times but now proper response. Courier team says that the product was lost in the transmission so we will refund the product. But Shop Clues saying that (We...

I Have rejected the order 26509903 at the time of delivery by Blue dart. I have a proof also from blue dart tracking website mentioning that consignee refused to accept. Still after some days the status of my order on shop clues website is showing completed and delivered. I am calling them and sending mail daily but not getting positive response when i will get refund. I have email also from shop clues team where they mentioned that please...

Product which we have received not as per the expectations, only single bra inside the packet and the quality is very low, it seems that bra sent by road side shopkeeper. I have already logged complaint written and verbal both but still no feedback received from Shopclues team....

See this s anand from Bangalore i have order 2shoe in Bangalore hub but missing of shoe i have received only 1 product but i have continue calling ur customer care but no response from u people see pls do the need full i need my cash back r exchange the product i cant wait more... or give a call this is my order no 28399377.. Anand A +91 [protected]...

Hi, My name was listed in november 21st Monthly mania winners lists. Till now, I haven't receive any emails from shopclues regarding monthly mania winners, when I contact shopclues customer care I have got only one response - "I am unable to help you sir, sorry for apologise. I understand your concern". Could anyone please help. Order Number: 27315755 Date: 21st Nov 2014...