ShopClues.com Complaints & Reviews

I have ordered a Casio Edifice watch from Shopclues.com Found that it was a duplicate and didn't even work. This happened on Mid of November. Submitted a refund request immediately after receiving the product. I had been contacting them for the past one month and they say we have not yet received the product from the courier people. Wondering which courier is shipping for more than a month. They delay the refund purposefully to gain...

I have ordered two products of different brands in shopclues.com on 12.12.2014, but they have delivered both the products wrong and on contacting they are not reverting back. Both the order details are: Order ids are 29525865 and 29525867...

Hi, my order no is: 27310819 and my return id : 623275 (created on 623275 ) I received a product which not working properly not website show Return Request Complete but i don't get my product until now. Could you please help. and also could anyone tell me how I can approach consumer court for the matter. Thanks & Regards, Praveen...

DEAR SIR, I ORDERED FOR TWO NOKIA USB CHARGER FOR 3000mAH. ON DELIVERY WHEN I OPNED THE PAKET I RECEIVED ONLY ONE [01] CHARGER IN SIDE. DELIVERY MAN TOOK ALL AMOUNT RS.1028.00.KINDLY ARRANGE TO SEND ME THE SECOND PEICE AS EARLY AS POSSIBLE. MY ORDER NO. IS 29292231 SHIPMENT NO IS[protected]...

OREDR NO : 27338569 I think ShopClues is taking customers' as they wish. If someone books 100 orders on COD and if they do not take, what will be the fate of E-based online suppliers. heavy loss will be there and even companies may go to bounce. Why 100% payment is insisted from customers by Shopclues first of all ? it is just not to take any chance of cancellation of order. Keeping faith in Shopclues, placed the order. One thing you should...

The product from my order No 29368003 order from GOSF was cancelled by Shopclues with product unavailability reason But they still have these products listed on tour Website, http://www.shopclues.com/bsnl-champion-sq-181-power-black.html...

I have purchased product(Body Maxx 20 Kg Weight Lifting Package + 3 Ft Bar + Dumbbells Rods + Gifts (QTY:1)) on 28 Nov 2014, 06:31 PM.I received product on Dec 15.I dont like the product and its quality.But they are not refunding money for me. Order id:27961167...

I had ordered led tv from shopclues.com and my order no is 28330745. On 11/12/2014 it got delived.when i opened the tv box i didn't find remote control, warranty card and manual of the tv.on the same day 11/12/2014 i had filed return request and also spoken to customer care.they told me that it would be resolved within 24-48 hours.but after 7 days of filing complaint the status is still same and they have not provided me any kind of resolution...

I bought a samsung 32H5500 LED TV by paying 31000 from shopclues.com with order id 27344557 on 21st nov 2014, and got it on 09-dec-2014, i.e. after 19 days. While buying the product it was clearly mentioned in their website that the product has 1 year of warranty also they mentioned they have 10 days of money back policy if customer is unsatishfied. Once I got the tv I found that it do not have any warranty and same was confirmed by...

Dear Sir/Mam, I have ordered Multiple items from Shop Clues online portal on 26.10.2014 & 29.10.2014. But, some items are showing delivered, even the product is still to be delivered, some are delivered at wrong address and some are delivered damaged. I logged the various complaints on their customer care but still no action is taken by them. I have also requested for refund my amount. But they are also not refunding my amount. Every...

Order No[protected] On 16th Oct 2014, I had ordered "hard rock pack of 5 premium cushion filler set of (16 x 16 inch)", for Rs 207, from www.shopclues.com. But till now I have not received this order nor my money has been refunded yet. When I traced this order in Dtzot courier, it's showing product delivered, but I have not received the product. I got a reply from shopclues that, I have already received the product. In this way I was cheated...

Order #25044565 Order Date: 28 Oct 2014, 01:02 PMPayment method: Bill DeskPaid Using: Credit Card [protected]Folloup Updates are below-----Please help---- ShopClues Support, Nov 11 11:23 AM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding order. We sincerely apologize for the inconvenience caused to you. Based on your concern, we have forwarded your case to our courier...

I have purchased an mens sandals on sunday flea market by online debit payment I have recived message as your product is shipped with order no:27423429 Tracking no:[protected] in ecom express but in ecom express only show ready for connection still for one month....

This complaint is regarding my online purchase on shopclues for order number#29435027. I have ordered Samsung galaxy core 2 mobile phone on shopclues on 11th December 2014 under 'Great Indian shopping festival scheme' and got a discount of 50% on this mobile phone. I did a successful online payment of Rupees 4074 using SBI net banking. After 2 days of my purchase I got an email from Shopclues that there is slight procurement delay of this...

i am Rashmi Mishra My mobile number is [protected], I placed 2 in number orders on 4th December 2014 order number are 28589799 of sunglasses for woman, and order no 28589797 for sunglasses aviator model. 13 May (Saturday ) was given delivery dates for both order. But I have not received both items till 16th Dec 14 night, moreover money has already deducted from the account...

Order details are below. Please help! Order #25044565 Order Date: 28 Oct 2014, 01:02 PM Payment method: Bill Desk Paid Using: Credit Card [protected]The follow up responses are below[protected]No response from Nov[protected] Hello, Thank you for contacting ShopClues.com. Your request has been logged with ticket number 1300089, please use the same email for further communication. We try our best to get back to you...

my order number is 28743415. This is XIAOMI MI 5200 mah power bank, I have buy cash on delivery, but this product is not a genuine product. IT'S 100% fake product . I have request to return with refund . My request number is 1602095. But no response to me,...

Order no#[protected] Date- 27 Oct 2014, 01:00 PM First followup for delivery- 20th nov'14 Response- Based on your concern, we have forwarded your case to our courier partner for arranging delivery on urgent basis and we are following up with them. Second followup- 24th Nov'14 Response- We apologize for the inconvenience. As per the latest update, the product you ordered has been returned back to us and we will not be able to reship it....

Details are below: Order # 27889139 ; ORDER DATE: 28 Nov 2014, 07:26 AM ; PAYMENT METHOD: Bill Desk ; Product: Feather Touch Korean Single Bed Mink Blanket ; Code: 5818130 ; Merch Ref: DLI3SBK103. Every time they give us 2 days time but we have not received our article till date. Kindly help us. Sudip Chatterjee Email ID: [protected]@hotmail.co.in...

Details are below: Order # 27889139 ; ORDER DATE: 28 Nov 2014, 07:26 AM ; PAYMENT METHOD: Bill Desk ; Product: Feather Touch Korean Single Bed Mink Blanket ; Code: 5818130 ; Merch Ref: DLI3SBK103. Every time they give us 2 days time but we have not received our article till date. Kindly help us. Sudip Chatterjee Email ID: [protected]@hotmail.co.in...