ShopClues.com Complaints & Reviews

I have purchased a spy key chain on shop clues and my order no. Is 28904767 but this product does not work . This is not good for your company . Pls do something otherwise I will complain in cosumer cell . My conact no. Is [protected]

I had ordered for one White Cotton Dupatta from shopclues (ORDER NUMBER[protected].
I have not received it yet but the status is showing delivered.
Resolve this issue immediately.

I had returned three product on shop clues on 21st February after few days i had received refund of two products only then 25 days passed and still i had not received the payment of 3rd product then i called shop clues customer care about the refund of my product they told me that they had not received the product so for that i had to send the docket number given me by the delivery boy who came to receive the product . I had also send the docket number to them but still they had not refunded my remaining balance and their customer service is also very poor no one receives call until you call them 5 to 7 times. Please refund my amount as quick as possible.ORDER NO:[protected] and 35381185 its a blanket they never send the product they show.

I ordered Samsung 48H5100 48 Inches Full HD LED Television Joy Series on 21 March 2015 (Order No:[protected] .I received the product on 26 March 2015. I did not receive remote, power cord and user manual inside the box. It gave a picture that they had given me display TV model, claiming as brand new.Hence i raised the return request on same day and asked for the Refund.

They did not worked on my return request even after number of call (Contact No:[protected] and mails. I am giving details about the Ticket No which was generated by shopclues support team. Here are the details chronologically:

Mar 26:
Your request has been logged with ticket number 2475691, please use the same email for further communication. We try our best to get back to you within 2 working days.
Apr21
ticket number 2704008
Apr30
ticket number 2786508,
May4
ticket number 2825600
May12
ticket number 2908406
May12
ticket number 2908428

And finally after 2 months wait reverse pic-up was arranged and product was received in shop-clue on 3 June 2015. But again same delayed response started for initiating refund.
June 2
ticket number 3125932
June 16
ticket number 3252237
Still I am waiting my refund.
Please do needful at the earliest.If not, I will be forced to go to consumer court for the same.

Refund chahiye shopclues team
Electrical roti meker Jiska abhi tak money Refund nhi kiya hai shop clues team ne mujhe Bank me nhi shop clues a/c chahiye.
21-Jun-2015
Order[protected]
Return - 1567867
Rs.599/-
My Contact No.: [protected]

Dear Customer,

We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.

Regards,
ShopClues Support!

Dear Customer,

We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.


Regards,
ShopClues Support!

Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


Regards,
ShopClues Support!

shopclues team i received a rpl at 3 pm today from your customer support and they are still giving me the same rpl that the money has been credited in my account, though i had provided my bank statement, i had even spoken to my bank twice but the money hasn't come yet ... if you people have refunded the money then share the transaction details along with a screenshot.

Dear Customer,

We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.


Regards,
ShopClues Support!

Dear Customer,

We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.

Regards,
ShopClues Support!

Dear Customer,

We are getting this looked at & will get back to with updates on the same. Apologies for the inconvenience caused.


Regards,
ShopClues Support!