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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 311

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B
Badal Shah1991
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Less Item Delivered. !!!

Address:Surat, Gujarat

Order Date and Number:-12 Oct 2014, 09:04 AM 22714973 Product Name:- Tyre LED with Motion Sensor Multi-Color light.. requested sir/mam, i order this product(as mention above) from shop clues. there are total 4 item mention in the box but i received only 2 item. when i clicked on request for return but shopclues said "RETURN FOR THIS PRODUCT IS NOT POSSIBLE". i tried lots of time to call the customer care phone number but not able to contact...
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N
nishadps
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product and not taking back

I ordered a product named 'FLY Universal Car Windshield Mobile Holder by AutoKart' on 09 Sep 2014. After around 10 days, they sent me a different model of the product. The product was little bit damaged, as well. I wanted them to pickup that product from me and refund the amount. I requested for the same with details and the request was accepted. After around 10 days they sent me a mail saying the they tried the reverse pickup but the product...
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I
imranahmad786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Delivered shopclues Fraud

Address:Thane, Maharashtra

Product Not Delivered shopclues Fraud Please Send my product or deliver my product...given below details Order #22488181 ORDER DATE: 09 Oct 2014, 09:16 PM Order #22488183 ORDER DATE: 09 Oct 2014, 09:16 PM Order #23996803 ORDER DATE: 19 Oct 2014, 09:52 PM No.1- Order #24155779 ORDER DATE: 20 Oct 2014, 09:08 PM Order #24155777 ORDER DATE: 20 Oct 2014, 09:08 PM Order #24155775 ORDER DATE: 20 Oct 2014, 09:08 PM...
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H
Harishremo
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting proper Response

Address:Bangalore, Karnataka

Hi Team, I have order the Speed Height product through Shopclus its a ten days before. Order number 22863477. Still now I didn't receive the anything. And I am not getting proper response if call to customer care they are saying within 24hrs you will get the product. But still now I didn't get it. Please do the need full. Otherwise I will complaints to higher level....
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J
junosebs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not got product ordered for more than 15 days

Address:Thane, Maharashtra

I had placed an order for set of maybelline lip balms on 10/10/2014.
The order number is 2257901
I have not yet recieved the order.
I tried contacting the customer care but no one picks up.
Pathetic service
I mailed many times to the support but there is no reply.
My order status is shown as possible delay in transit.
I am expecting a reply to when i would be receiving the product else i want...
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A
arjundev
from Mumbai, Maharashtra
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refund of canceled product

Address:Thiruvananthapuram, Kerala

21665705 tis s my refund conformation number I ordered a a jacket and size was not correct, I cancelled the product . My request was active from 6th October. Yet not received the amount. Al ready I sent 3mails no positive response from tere sidr.....
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L
leostorm10
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier service did not deliver product instead I had to go to them

I am a regular customer in Shopclues.com. When I was in kolkata I used to order in shopclues.com. Now I am in home Fatepur, South 24 parganas, PIN-743513. I ordered 6 LED bulbs. Before giving order i checked in Shopclues.com about validity of PIN-743513. In shopclues they showed that they deliver products to PIN-743513. But Shopclues.com sent the produc vis courier service DTDC, Amtala, which called me said said they do not come to Fatepur...
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Address:Kendujhar, Odisha

I got a not-working food processor from Shopclues.com. I called the customer care and he said me to return it to the seller. I did it and I have not got any response neither from the seller nor from shopclues. I have already paid Rs2996. I want a replacement or refund. I am giving the following details :- Buyer’s Order No[protected] Received on -10th October 2014 Return on – 11th October 2014...
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M
manishdsoulmate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND PROCESS OF SHOPCLUES

Address:Dehradun, Uttarakhand

I have buyed a product i.e. Mens Wool Blazer (For Winters) order no.22754275 from shopclues and i got a defective used product from there side. So i raised a refund request. and they send me a mail that my refund request is accepted and you can keep or distroy that product and i wil get refund of my amount in shopclues buck and i have not got those shopclues buck from them and got a another mail of return shipment . now im very much confused...
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C
Cj Chitresh Jain
from Mumbai, Maharashtra
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24 days of unreplied emails

Address:Hyderabad, Andhra Pradesh

sir i have ordered 2 pairs of earphone (ORDER[protected] on 21st september which was expected to get delivered on 29th september...i have been despperately waiting for my order...and then suddenly i couldn't even understand that when the delivery had been attempet and the tracking status changed to 'product undelivered.returning to origin' on 1st october...since then i have written more than 15 emails + unreplied phone calls...they replied...
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M
Mansuri Imran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery & Rude Behaviour

Address:Ahmedabad, Gujarat

Hello, I had purchased a product from shopclues on 8th Oct 2014 and was supposed to get delivered on 15th Oct 2014. I have already paid for the product and calling since 16th Oct to them for the product and they say will deliver as per our convenience and said do whatever you want. The supervisor named sanchit sharma behaved rudely and said do whatever you want and when i asked to transfer to his senior he said he will not do it, if...
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Y
yogitabisht
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

Address:New Delhi, Delhi

I have bought Handmade Decorative Wall mounted Key Stand/Holder - Key Design recently from shop clues with Order no. 22428989. i ordered at 09 October 2014. and today is 21 October 2014.there is not any dispatch message received by me. i m very dissapointed by this site. and there is no response via email or phone. please help me to solve this issue... Regards Yogita [protected] email id- yogi.[protected]@gmail.com...
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S
sandeepkcc
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete order received

Address:Jaipur, Rajasthan

Hi,

I ordered a blackberry USB charger + cable on ShopClues.com for Rs. 375. Order Number is 23056995.

But I got only a small cheap USB cable that too in loose condition. No bill was there in parcel.
It was sold by a seller 'KartValue' in Delhi. I talked to seller on their number and got response that they sent complete package including charger unit to shop clues. He asked me to contact shop...
+2 photos
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S
Sumon87
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not received (Payment Refund on Urgent basis )

Address:Howrah, West Bengal

Dear Sir/Madam, i am Suman Karmakar i have place a order. My order no. 21041169 on[protected] but till date my order not delivered, my SHIPMENT NUMBER [protected] (Blue Dart) but not received my order. Payment already paid through debit card. Kindly refund my payment on urgent basis, otherwise i will complain on consumer forum. Regards Suman Karmakar [protected]...
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E
ekta shroff
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Return/Refund Request for orderID 21429403 for sending defective laptop

Address:Ahmedabad, Gujarat

My SHOPCLUES.COM orderID 21429403 worth amount Rs. 52606/- (paid thru net banking) was delivered on oct 02, 2014 around 4.50 p.m. My Return / Refund Request ID 480687 wasfiled on same day around 5.59 p.m. I received a defective piece for HP laptop with a dent in the middle at the front side near the touchpad. When I opened the parcel, I found that the laptop was pressed in the front side and then I did not even start windows os to check...
+2 photos
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P
pkran31
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oreded item not dispatched after 12 days

Address:Gautam Buddh Nagar, Uttar Pradesh

i ordered ( order no.[protected] two items (total quantity - 6 nos) on shopclues.com via debit card payment on 09/10/14. after 3-4 days, it shows that This order is shipped via Ecom Express. The tracking number for this shipment is[protected] on 13/10/14. but when i was try to trace my order, it is not traceable, i was complaint to shopclues, then they said we received your complaint (ticket number 1213022) on 17/10/14 and resolve your issue...
+1 photos
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M
Mohit Saxena1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delay

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello This in reference to my order # 22470995 . It has been more than a week and my order has still not been shipped . Calling them everyday has become a part of my schedule and this is extremely frustrating . No one has a proper answer when called and kept on saying we are trying . Now the estimated delivery was Monday and it is Tuesday and again no signs .I want my order shipped, and how to coordinate between your lazy...
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B
BHUPINDERSINGHRAI
from Adampur, Punjab
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REGARDING ORDER DISPATCH

Address:Shahid Bhagat Singh Nagar, Punjab

I have bought Magnetic Screwdriver Tool Kit SET recently from shopclues with Order no. 23511985. i ordered at 16 october 2014. and today is 20 october 2014.there is not any dispatch messege recieved by me. i m very dissapointed by this site. and there is no response via email or phone. pls help me to solve this issue.....
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A
akash kumar gupta
from Gurgaon, Haryana
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delayed shipment and return issue

Address:Gautam Buddh Nagar, Uttar Pradesh

my order no: 22460537 of shop clues was a betrayal. i got the after 11 days although shop clues promised for the same in 2-3 days. The quality of order is very bad, no spec meets what they promised on website, Now when i filed for return, website says no return is possible on this order, however during purchare they said for 10 days hassle free return. i got the product on 18/10/2014....
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J
Jatinder Gujral
from Gurgaon, Haryana
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Order Not Delivery till date

Address:Gurgaon, Haryana

Dear Sir, I have purchased some merchandise from shop clues site via online mode. But still till date I have not received any information from your side regarding delivery/shipment. My order details are given below:- Order #[protected], 23347103 & 23347097 Purchase dated 15-Oct-2014. I am looking forword for quick reply and best service from your end. Regards Jatinder Gujral [protected] jatinder.[protected]@gmail.com...
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