ShopClues.com Complaints & Reviews

I placed the order on 14th Oct and nothing is happening on the status no intimation on what's happening with the shipment. And the customer care pathetic no response at all. I left an email no response for tat too. Are guys real or is it a spam. I really want my order in my place by 20th Oct. This is so very annoying. This will be my last purchase. I will never buy anything from you people anymore. Thanks! Kiruthika...

Hi, I placed an order with Order ID: 22910187 on 12th Oct 2014. After payment the page didnt loaded but amount was deducted from my account. I also raised complaint on my order. Since then I am trying to call in customer care but getting no response. I didnt got any update on my money yet. I am really disappointed with the service I am getting....

Respected Shopclues, With reference to my order, I request you to cancel the order, as you courier partner is not at all interested in delivering the item. As the item has reached the destination city on 8-Oct-2014, and now it is 9 days past but the courier partner is not delivering the item. So I please request you to cancel the order and refund me the amount...

Respected Sir, This is in regards to the orders I have placed with ShopClues.com Order #22596025 Supertooth HDL By Flipper MRP : 7950, offer price was Rs. 7, Quantity ordered: 4 Supertooth Crystal - Black - By Flipper MRP : 4750 offer price Rs: Rs 3 Quantity ordered: 3 Supertooth Crystal - Blue - By Flipper MRP : 4750 offer price Rs: 3 Quantity ordered: 3 Order #22595861 Supertooth HDL By Flipper MRP : 7950, offer price...

This is Suruchi Agrawal - Order no.[protected] i have ordered a Samsung portable charger, the status of its shipment is yet unkown, it has been dispatched but not yet received. i would like to know when it will get delivered. Moreover you customer support number is pathetic, i have been calling for many days now but could not connect to any of the executives. i would like a telephonic assurance and confirmation on my merchandise as soon as...

ORDER 21673335 I ordered a Sound bar philips 475U from ShopClues and just got the woofer delivered and dis not receive the soundbar. The ordr was placed on 1st Oct and I got the defected froduct on 13th Oct. Inspite of opening multiple requests to them since the last 3 days. They have not even cared to reply. This is really bad. Also to add the phone support never get connected and even if they connect they will say " Will update you...

Sir, I have purchase one no. of Cotton Anarkali dress by paying Rs. 1120/- on 6th October. Till now I have not received the shipment. Also, I am not able to contact you using your customer care number [protected]. I request you to please give me the status by contacting your courier partner "ecom express". I am not able to contact the courier person also by their customer care number. It is also not working. I need the status at...

I had booked order (No.[protected] for Annapoorna Atta / chappathi maker & one airpillow. I had received message on 09.10.2014, it was shipped earliest. But till the time 16.10.2014 I did not get the materials and any message from your side. Kindly send the products immediately and send the message the position of materials. Thanking you, PRAVEAN AS mail : [protected]@gmail.com. Mobile : [protected]...

Hi, i had ordered the Xperia Z2 at a good price as it was shown in stock on shopclues.com. after a day i received a message saying delay in procurement. so i called up there customer care to inquire what s the issue when the product was already in stock. they said. they will process the order soon after two days when i opened shopclues.com to see what was the status. i was shocked to see that my order was cancelled.. surely it...

Please dont ever buy anything form shopclues, it is fraud site. i had a worst experience with shopclues, for this diwali i had planned to buy a hometheator and order from shopclues, i had to recive product in a week and in worse condition i had to recive atleast for two weeks, but i dint recieve order, still item is not procured from merchant as it is not available, and they even did not notify me thru mails, or messages. i been waiting for...

Trichy 15.10.2014 From Jayachandran.B Vaishali communication, opp to pick n pack super market, 81-/c/5, sastry Road, Thillai Nagar, Trichy - 620 018. e-mail - [protected]@gmail.com To The Customer Care Executive, www.Shopclues.com Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana. Ref : Shopclues Order No.[protected]. Sub : Damaged, defective product received- Gents Winter...

I have placed order for shoes on shopsclues.com, Order NO. 22631083, Order confirmed on 11th OCT 2014, The money has been paid in advance by my credit card, shops clue promise to deliver product in 72 hrs, Still I have not received any communication from ur side, neither product is out for delivery nor received any clarification for delay, Even after continuous calling to customer care.. why they have open a CC if no body is responding,...

Dear Sir Some one online purchased the bellow item from your website by misusing my Axis bank account. The transaction are 15/10/2014 - Pur/citrus - Shopclues / Gurgoan / 151014 / 09:3 - Rs 2034.00 15/10/2014 - Pur/citrus - Shopclues / Gurgoan / 151014 / 09:3 - Rs 151014.00 May bank details are below My Name is : Janaki Ballava Mishra Account No is : [protected] Debit Card No is : [protected] My Contact No...

I have booked Order number[protected] on 5th OCT but till not received as try to communicate with CCE Ms. Sikha inform to call after 1 hour, i made secondly call after 3 hour same she informed after 4 hour after taken my Order Number.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Hope SHopclues also treating like Flip kart or else Shikha was telling lie, i need revert on this urgently. its happen number...

Thanks for shopping at ShopClues. Your Order 22077789 for Philips HP8659 Kerashine Ionic Air Strai.. is confirmed. See email for details. *Go to http://goo.gl/uvbfFd to download APP. The above was the message recieved after making payment for orderno.22077789 on 6th oct. However today is 15th oct but still i havent recieved my order nor did I recieved any communication from shopclues.com also i am unanle to contact on customer support...

I had placed an Order on 05/10/2014 and made online payments, I recd. the confirmation of the Order at 20.09 hrs on 05/10/2014. On 06/10/2014 at 16.03 hrs I recd the message (SMS) from SHOPCLUES confirming the dispatch vide E-COM Tracking No.[protected]. It is already more than EIGHT DAYS but the ordered item has not been delivered. May I know how much time will be needed by the SHOPCLUES to deliver the Oreder item?...

My order details are as below Order Date Order Number ↓ Ordered Product(s) Amount Paid Status Action 05 Oct 2014, 10:47 AM 21854929 Mahindra Xuv 500 Door Visor On Lowest Price (QTY:1) Estimated Delivery Between: Sat 11 Oct and Mon 13 Oct Rs.1, 128 Delivered Door visor which were delivered to me was broken. I had not even opened packing of each visor.I tried their customer care no several times and no one picked up my call. I had...

This is my shopclues order id 22409075. I'm pay 2105 in Debit card. Amount was Debited my account via Citrus Pay. But order is incomplete to shopclues. Amount not refund to my account. Customer care and online support issue report was not response. Shopclues is cheating company....

My Order 22388593 tracking Id[protected] Dimitri Vegas & Like Mike Embossed Wristband (Imported form USA) Code: 4553700 Merch Ref: DMTRI I have not yet received order 3 to 4 days have gone please deliver it as fast as possible please....

This complain is regards to order no 21717895 which was cancelled after 12 days.This is very ridiculous that after 12 days I got to know that my order is canceled. The service you are providing is very worst. If you are not able to provide good service or deliver the order on time then surely you have to close your online selling. Now I need my money back in my A/c within next 24hrs otherwise, I will definitely file a legal complaint(case)...