ShopClues.com Complaints & Reviews

Dear Sir, We received Micromax Unite 2 A106 dated 09 Sep 2014 Inside Box No bill ( Invoice copy) found Which is required for warranty claim. Please provide the bill ( Invoice copy) to us. Please send the required things as mentioned in the mail to my residence address, If not possible, please send it to my E mail. (sandeep.[protected]@epcos.com) 　 My Details: Customer Name :- Sandeep Sonawane Mb. No :- [protected] Order No[protected] Order Date: 02 Sep 2014 Products: Micromax Unite 2 A106 Docket No :- blue dart [protected] --- Deliver Date :- 09 Sep 2014

I have ordered :- Maroon Cotton Churidar Style Legging For Kurta Kurti Top Tunic (QTY:1) Estimated Delivery Between: Sat 30 Aug and Mon 1 Sep having order no. 19069467, for which i have paid Rs 199 .This order was cancelled from merchant side due to unavailability of stock and against which i have received a credit of Rs 79 only . When i have paid 199 Rs for this order then why Rs 79 has been credited in my account .Kindly rectify the same at your earliest and revert me on this, Regards, Nishith Bhargava [protected]

My Order No[protected] Order Date - 26 Aug 2014 Payment Amount - 17500.00 (Net banking, tr id[protected] shopclues team Canceled Date - 26 Aug 2014 (product is not in stock with the merchant) 15 day of i wait not receive refund amount.

Order #17548199Order Date: 29 Jul 2014, 08:19 PMPayment method: PAYUPaid Using:Product Quantity Unit price Subtotal60 Kg Adjustable Body maxx Weight lifting home gym complete set.!!Code: 1848262 1 Rs.3, 276 Rs.3, 276 Subtotal :Rs.3, 276Shipping Cost :Rs.0Total :Rs.3, 276On Order Completion, You Will Earn Clues Bucks: 66please dont buy any goods from shopclues they send u old and cracked goodsand also some missing goods and the shipping also are latepacking very hopelessi received the goods on 23 august 2014 as it was written i will reveive within 7 days it took almost 25days to receive goodsservice are very badthey are fraudplease dont buy goods from shopclues.com

I have received faulty mobile from your side. My Order number is #19792285 kindly replace this product or refund my amount. Order #19792285 ORDER DATE: 05 Sep 2014, 09:27 AM PAYMENT METHOD: Bill Desk PAID USING: Credit Card Product Quantity Unit price Subtotal Rage bold 2402 Dual SIM with Camera FM Bluetooth MP3 Player (White color) Code: 3432500 1 Rs.1, 399 Rs.1, 399 Subtotal : Rs.1, 399 Shipping Cost : Rs.0 Total : Rs.1, 399 On Order Completion, You Will Earn Clues Bucks: 28 Billing Address: Rakesh Rana c1\24b, rama vihar near bala ji mandir delhi, Delhi 110081 India Shipping Address: Rakesh Rana c1\24b, rama vihar near bala ji mandir delhi, Delhi 110081 India

Sir, I have Rupay Debit Card (SBI) and i am unable to doing shopping in shop clues through my Rupay Debit card. Because in payment option Choose ur card list - there is no Rupay Debit Card (In PAY U window). Expecting soon that Rupay Debit card should include in cards list.

Hi First time I did shopping with shopclue.com and such a disappointing experience, I had placed two orders for total 12 products on 24/08/14(check photos), I could not provide correct email id hence did not get any communication(except sms) out of 12 product i received 11 products, out of quality of shoe rack is very poor, holes are not done properly so could not joint it(check photos), the product showed in picture and the product i got there is huge difference, totally disappointed with it. I ordered Swiss knife i got the package but knife was missing. Often i called customer care but no answer only message tone. I still have not received my "Monsoon biker combo rain coat" and have no idea where it is gone...it is more than 2 weeks now... since i did not know what item code stands for what product, below is the all details i could manage to get, so please tell me when will get my "Monsoon biker combo rain coat" & "Swiss knife" also what should be done with quality of shoe rack. 19114593 19102713 19114583 19114585 [protected] 19114591 19102709 19102711 [protected] 19102715 19114587 19114589 19114597 [protected] below are my details please get back to me ASAP. Name- GAJANAN KUMBHAR MOB-[protected] email id- [protected]@gmail.com Add- R.B.1 549 R.No -7 Railway society Tadiwala Road Pune -411001 Maharashtra

i ankit sood purchased the following product and it has been not delivery yet.. its been 20 days... not what i expected from my first time debit card use... inspite of not getting the delivery i got the message that your shipment has been delivered... this is not gud... been to courier office 5 times and it's of no use... Order #18214049 ORDER DATE: 10 Aug 2014, 08:27 PM PAYMENT METHOD: CITRUSPAY CCDC PAID USING: Debit Card Product Quantity Unit price Subtotal MT Beats Bluetooth Speaker Code: 4298850 1 Rs.470 Rs.470 Subtotal : Rs.470 Shipping Cost : Rs.0 Total : Rs.470 On Order Completion, You Will Earn Clues Bucks: 9 Billing Address: Ankit Sood Top Floor H.NO C-67 Sector 1 Main Road New Shimla (H.P) Shimla, Himachal Pradesh 171009 India Shipping Address: Ankit Sood Top Floor H.NO C-67 Sector 1 Main Road New Shimla (H.P) Shimla, Himachal Pradesh 171009 India Merchant Name: Dashmesh Shopping Shop no.6, Mangal Murti Apt., Opp. Milan Apt., Maya Gas Road, Ulhasnagar Thane, 421001 \ kindly lool forward to it.. and contact me [protected]

Order Number: 18543537 Return Number: 422575 Product: Sweet Home Cotton single Bed sheet Reason: Wrong Item Delivered Action: Refund Comment: the bed sheet is not made of cotton as per discription of the product. It is a polyster bed sheet. i don't want this if given free of cost. take it back. Answer by e-com :We express our inability to accept your return request as we have sent you the same product ordered by you. cheating by merchant : merchant is misguiding the customer. it is not a cotton bedsheet.you can go to the product page. a number of customer have mentioned that it is not a cotton bedsheet.

I purchesh fabiano Chimney-Pie 90 cm Code:1603424 Order:#11367889 Date:21 Feb 2014 02:54 pm But Last Five Days this Product is no working.so this product Service and Riper to your company.other nearst service center list or contect to my mobile no:[protected]

Comment: I had ordered HP Pavilion Laptop order no 7974299 and the order was prepaid and full payment was received by you . I have received the product Yesterday dated 26/10/2014, after 6 months Laptop +charger given with this Laptop stopped working properly. Charger gets overheated and Laptop is very slow though there is no extra data. When I went to service center they told me that this laptop is out of warranty... I have complaint to shop clues by phone and by e-mail they told me that this product is in seller warranty and gave me his number. When I have called to that person ( Sandeep kanwar ----[protected]) he told me to gain call at his service center and to courier that product to them wherein shop clues call center person told me that they will arrange a pick up... now no on is listening and not ready to help at all. Shop clues is the worst online shopping site.

Hi Product name :Designer Wall Clock Sonic 916 Qty 1 Ordered date : 07 Aug 2014, 01:05 PM order id :18018327 Dispatch details :shipment number [protected] via Delhivery shopclues.com promised they would deliver with in 15 days.i tracked with Delhivery, it says "The page you requested for was not found on this server". i followed up with shopclues and raised a complaint on 22 Aug 2014 17:59:52, ticket number :1025359 to check and revert, but still i haven't got the product via Delhivery nor resolution from shopclues.com.. Being a regular shopper for past 1 year this is the first time I'm facing issue with shopclues.com. I'm helpless, Kindly do needful Regards, Prabhu.S

i perches Fabiano Chimney Pie 90 cm code : 1603424 order no.#11367889 Date 19 Feb 2014 02:54 pm But last 5 dase this product is not working.so this product riper imygetly.or service center list to this my email Adress [protected]@gmail.com and contect my mobile no.[protected]

I orderd a laptp on 02 Sep 2014, 09:30 PM of laptop my order no is #19325727...i got the product in which keypad is not working and graphic processor also missing...immediatley contacted cc for return and u r seller denird and u r people has updated the status of return as Resolved eith Customer which is totaly nonsense...no call or maill i recieved...then i contact ur cc and told them abt this..they told tht the sler has told laptop doesbt contain a graphic procesor...???i then why have u mentiond this in the laptop specs...u r selling wrong item with wrong description...and still u r people r forwarding the issue

My order #17630629 which was placed on 31st July for Samsung Galaxy S3 S3 I9300 Urban Armor Gear UAG Case-NAVIGATOR Code: 4200860 ) was shipped to me by 6th August ( Merchant Name: dhanvir : 31, shrinathji park, Anand, 388001 ) But later found manufacture defect to which i have mailed them back RAVI KANTH VARMA BATCHELA, Aug 09 10:58 PM: Comment: Attached is the snaps of the extra projection inside of the volume control, due to which i am not able to increase volume only decrease volume is functioning Order Number: 17630629 Return Number: 395595 Despite of calling them repeatedly and mailing them till date ( 6th Sept -14 )the only respond they say that my concern is highlighted to there superiors and would be treated with high priority and wiil be resolved with in 24 to 48 hrs and when i mentioned the same they say to wait for few seconds to look into the past query and say " Sincere apologies, Product was not available with the Merchant and we are trying to reach other merchants to get this product from them for you." Moral : " Nothing comes for free and don't trust ShopClue if they offer you wide range of discount all they are offering you is a damage or fake piece Ravi Kanth Varma email : [protected]@gmail.com Mobile : +[protected]

Comment: I had ordered IPAD Mini Vide order no 18567581 and the order was prepaid and full payment was received by you . That on receiving full payment you were supposed to send me NEW IPAD Mini as per order placed by me.( SCREEN SHOT OF THE ORDER CAN BE SHARED ON DEMAND) That now I have received the product Yesterday dated 22/08/2014 Time 1600 Hrs and on getting checked with Apple store in Chandigarh (REPORT WITH ME) as the package received was not sealed I am shocked with the fact that product supplied to me is not new and is used and has been in use since July 16/2014 . The pack which was delivered to me was not sealed by APPLE. That if I don't get the replacement i.e NEW SEALED PIECE from your end in 7 days I will take course of law and will file Police Complaint under section 420 &120 IPC That you are hereby requested to send me new piece and get the old one collected. That after completion of notice period that is 7 days I will be filing a consumer complaint and will make you and your vendor party in the Court Of Law at Chandigarh for supplying old and used product and breaching my trust.That the product received is without bill which was also my right. Ranjeet Kaushal [protected]

I didn't get the item (nokia 112 mobile phone) with in specified time line assured in your system.

Hence I cancelled the order on 01st Sep 2014, currently the item status is showing as "Order on Hold - Cancellation Requested due to Delay". Please return the money back to my credit card.

And I have raised tickets on 2nd and 3rd September too, but no response from your team. Email me back to [protected]@gmail.com for response.

ihave bought many thing from shopclues.com.i have been cheated many time.recently i bought a reebok watch from shopclues.com ater getting it in my hand, i found that the the product is fake...i have akready sent a request to refund my balance...but no result...try to arrest him or top that cheating website

Following return request has not been considered by shopclues. I Have been cheated by Shopclues. SAURAV JYOTIGOSWAMI, Sep 01 01:51 PM: Comment: While installing the product in a service by a qualified person, found that the digitizer is not working properly. I purchased another digitizer in that service centre, which worked perfectly. The product is not OEM as mentioned by seller. Order Number: 18980747 Return Number: 428813 Product: Nokia Lumia 520 Touch Screen Digitizer With Frame Black Limited Stock. HOT Sale Reason: Manufacturer Defect Action: Refund

I HAVE SPEND HALF HOUR TO SPEAK WITH SHOP CLUE CUSTOMER SERVICE .VERY VERY WORST SYSTEM . SHOPCLUE NO PROPER CHANNEL TO ESCLATE ANY ISSUE .ONLY ONE NUMBER FOR ALL and that too its not a Toll free number. I had Ordered for Samsung Powerbank of 9000Mah (Vendor Name : Mobile Hub Online). The order received is Duplicate Samsung Power bank of 2600Mah provided instead of 9000Mah. Even the power bank is charging only one mobile of 2600Mah. I feel its a cheating vendors location adress is through Shopclues. The quality of other products which i received is also very bad, I will never - ever shop in Shopclues