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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 315

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A
Adhir chandra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received ZTE CDMA S183 mp3 player mobile

Address:Bardhaman, West Bengal

M/s. Shopclues.Com, CDMA WORLD, Freeganj Crossing, Agra, Agra, UP-282004, Sub : Fraud against purchase of Reliance CDMA ZTE S183 MP3 Player Dear Sir, I have paid Rs.1149/- thro net banking for purchase of above mobile, vide Order No.16014993, Mob No.[protected], but sorry to inform you that you have send me only one charger, manual book, service centre list, warranty card, Invoice only and there was no any mobile handset,...
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R
Reshma Vijay
from Kodungallur, Kerala
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purchased kids laptop of 399 rs and they delivered 199 rs kidslaptop

Address:Bangalore, Karnataka

Comment: hello sir, i have ordered 399 rs kids laptop but i have received 199 rs disney princess laptop and price tag is removed from that i have given 500 rs instead of 430 because i dont have change, he promised me that he will give back 70 rs within afternoon but he didnt come back, http://www.shopclues.com/kids-english-learner-laptop-4.html image of laptop i have ordered http://www.shopclues.com/baby-kids-laptop-toy-learning-toy-6.html image...
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R
rakhi siwach
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECEIVED WRONG PRODUCT.

Address:Moradabad, Uttar Pradesh

HELLO SIR. I AM RAKHI SIWCH FROM MORADABAD. I AM VERY UPSET YOUR DELIVERY THIS TIME. I AM OLD COUSTUMR TO SHOP CLUES, BEFOR SOME DAYS I PALCE A ORDER ( Women Tweed Blazer (Jacket) Stylish ( Mix Colour & Design) Code: 4409716, BUT I RECEVED 02 SCHOOL BLAZER. AND I WILL SEND U ORIGENAL PIC OF MY ORDER (JACKET) AND SEND ME RIGHT PRODUCT AND SIZE IS 34. I RETURNED YOUR PRODECT BY COURIER. SO PLEASE CHECK THE PRODUCT. AND SEND...
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S
sheilajohnbritto
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quantity differs from order

Address:Coimbatore, Tamil Nadu

Hi, This is Thasneem, i have place an order on 30/9/14 for bin bag. But in the picture it was 9 pieces with Rs.2300/- and i have received 1 quantity then what about remaining 8 pieces and i've paid Rs.2, 300/- Details below: COD no : 21605701 tracking no:[protected]. I WOULD LIKE TO LIKE TO RETURN BACK THE COURIER AND NEED THE REFUND OF MY AMOUNT OF RS.2, 300/- KINDLY CONTACT ON MOBILE NUMBER [protected] AND MY EMAIL ID :[protected]@gmail.com Awaiting...
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K
kranthi918
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not Refunded

Address:Gurgaon, Haryana

i have booked an order from shopclues on 23 sep 2014 with order # 21076835. I have cancelled my order on 30 sep 2014 due to delay in order . when i called them on 5-oct-2014 for my refund request, they said due to their technical glitch it has been not processed successfully. and they said to wait for 2 working days to process this refund from now, and after 3 days when i called them on 8-oct-20014 they replied the same again to...
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K
Karan Luhera
from Delhi, Delhi
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not received the ordered

Address:New Delhi, Delhi

Hello ShopClues Team, I have not received the ordered product till date. I have decided to lodge complain in consumer forum. On 25th September 2014, I have ordered a mixer, juicer and grinder. These are the Order details: Order number: 21146771 Order Date: 25 Sep 2014 Products: I have not received my product. From the last 13 days I am continuously following the product but unable to track it. You are company and for you accountability...
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H
hariomtomar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prouduct Different - Amount Deduct 3 Times

Address:Gurgaon, Haryana

I did purchase Philips DSP 30U 5.1 Speaker System product order no 21658027 on shopclues.com date (01 oct 2014). When i purchasing this product then 2 times payment was failed (failed order no.21656115,[protected] and third time payment is success. But on 7 oct 2014 failed status was changes it was showing paid. My amount deduct 3 times for one product. 7 oct receive this product i did open and checked i was shocked it was different and...
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S
sanathlucky
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Shopclues for not delivering the product

Address:Hyderabad, Andhra Pradesh

1049013 ticket number [protected] (Delhivery Courier) I ordered sony headset on shopclues with order id 18861831where it should deliver to me on 27th of august but i didnt recieved the product still now i contacted customer care on 27th of august (Ticket number provided by them is1049013) and my courier tracking number is [protected] (Delhivery Courier) and it was told by them the problem will be resolved in 4-7 working days but it...
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Y
yashkataria
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promises

Address:Indore, Madhya Pradesh

I had ordered a Muscle Tech 100% Premium Whey Protein Plus With Free Shaker on 20 Aug 2014 with order number being 18839221.although they delivered to me an entirely different product for which i sent them 15-20 mailsand after picking up the product i haven't received any amount in my bankthey promise 30 days returnI'm mentally harassed by this companyThey DOn't have fast reverts to mailCustomer care executives are arrogantshave spent 100...
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D
Debatosh Pradhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for order cancellation.

Address:Bangalore, Karnataka

Please cancel my order having order id 21858873. I called multiple times on your customer support number, but it kept in waiting for a very very long time. Its really sad, that even your customer support number is not toll free. The mobile app has no order cancellation option. This is very weird at the same time raises question as to why would such an important feature be intentionally not made available. What ever be the reason,...
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S
Subasri Sudharsan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pressure cooker Purchase Demage

Address:Madurai, Tamil Nadu

Dear Sir, I Booked Pigeon Pressure Cooker 5 Ltr-Outer Lid on 30/09/14, it will be delivery on 03/10/2014 for hand delivery, the cooker Cap Handle damage, So kindly replaced the new cooker or ortherwise the cancelled the product and then refund the amount.So kindly the accept Query as soon as possible Name :Subasri Sudharsan Shopclues.Com Order No : 21566281 Cash on Delivery Rs.1227 Regards, Subasri Sudharsan...
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N
Nitin7
from Chandigarh, Chandigarh
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Refund of cancelled order.

Address:Ludhiana, Punjab

Sir/Madam, I would like to tell you that I had cancelled my order of Top Quality HTC Desire 616 Flip Cover in White color with order number: 21165491 and order date : 25 Sep 2014, 09:18 PM. you have said in email that my refund would be sent to my bank account within seven days. But I got no information regarding that. Please make it faster otherwise I have to go to the consumer court. Thanking you...
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S
suvalakhmi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credited back to me

Address:Kamrup Metropolitan, Assam

I, Suvalakhmi Borgohain, ordered for an item - Orient Snow Breeze with order ID no.16830663 on 15th Jul 2014. The price of the product was Rs.6543.Then on 28th Jul 2014, Shopclues changed the said product and confirmed me that it will now deliver me item - Orient Actus with code - 641172 with price Rs.5770. Since Shopclues itself changed the product without any intimation to the customer. So i cancelled the entire order. However, after its...
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A
avitinku21
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction done but showing not done even my money is deducted!!

Address:Hyderabad, Andhra Pradesh

order=21690313 sub order=21690317, 21690315 My amount has been deducted from my bank for 2orders Money was deducted by payu and at shopclues it was telling that transaction is not done even after my money is deducted, 2days over no response to my email.how the transaction can fail without any reason it shows transaction failed but i received from payu that my transaction is successful to my mobile and i checked my money was deducted from...
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R
ramsunil143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopclues – Fraud Company and Fake Promises, Pathetic Service.

Address:New Delhi, Delhi

I purchased Samsung Mobile (Order No.[protected] and it got delivered on 29th Aug’14 without Invoice and since then I am chasing Shopclues for Invoice. Following is brief of my case how Shoclues cheated me: 1. Received wrong order on 29th or 30th Aug. (In my office). My office guard handed over me the courier on 01st Sep - Monday. 2. I opened the packed and checked on 01st Sep. I wrote a complaint about wrong product (Samsung Mobile Instrument,...
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V
Vivek Chanchal Rathore
from Kolkata, West Bengal
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product not recived yet

Address:Jalandhar, Punjab

My order no is 20011883..i haven't recived my product yet..i have made payments though my debit card..on tracking order no. it's showing delivered bt i havent recived the product yet..i talked in blue dart they trold me that your order has been returned to shopclues..so i need my refund...
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A
A Tiwari
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

material received in damaged condition

Sir, I have purchased a scale with in built calculator vide order no.21055859. Material was received through m/s Sterling Bazaar, Mumbai. today i received the material & on open the parcel i was found it is in damaged condition. Immediately i inform to M/s. Sterling Bazaar, Mumbai on telephone.This is for your information to kindly arrange to send me fresh material. Rajesh Tiwari Hoshangabad (MP) [protected]...
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S
Saravanan raju
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Yet Received - More than one month - Reg.

Address:Karur, Tamil Nadu

Dear Sir, Order No.19844751 Order Date : 06 Sep 2014, 06:47 PM Shipment No. [protected] I feel very bad about your site's online shopping. There is no proper response and proper delivery of the product. Regarding my order dated 6th September, the shipment number you provided through mail is wrong when inquired your person(customer care) no proper response was given. Totally fed up with your site. Kindly send me the exact shipment...
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jadav.bipin
from bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Done But product not came to me.

Address:Bhavnagar, Gujarat

My name Is Bipin D. Jadav.I have Purchased gymnastic set from shopclues.com on 7th sep 2014.I have paid online using intentet banking.My product is not reached to me yet.I have complained so many times to shopclues.com and shiipping partner bluedart. My order number is 20015195 and my product tracking number is [protected] for bluedart website.https://www.bluedart.com. Now i want my money back and cancel my order because of late delivery...
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R
Radhey lal
from Mumbai, Maharashtra
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defective power bank

Address:Mehsana, Gujarat

oct, 2, 2014
Hi, I have received a defective power bank, It didn't charge mobile as per given specification.I have checked many times Please check and replace or refund the product. Model: A5, Order Number: 20718899, Product: Power bank (2600mah)

Radhey lal...
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