ShopClues.com Complaints & Reviews

My name is vishvaprasad. Order number is 19641895. They have cancelled my order and they have initiated my refund after so many mail I received the mail to refund the amount on 9th Sep'14. But the now the amount is not credited. Shopclues people are making consumers full to cancelling their order with the name of wrong pricing. this is my 4 order cancelled with this reason.

Dear Sir, ShopClues neither solving my problems nor paying me Back ! 1. Order no 20127661 Order Date 09 Sep 2014, 02:07 PM where you unable to provide me the mobile and stucked my payment with you 2. Order no 19954901 Order Date 07 Sep 2014, 03:55 PM where Merchant send second hand product which I am willing to return and get back my money. Is this service of ShopClues ! Please do needful at earliest

I bought ON serious mass from shopclues on order no 20190681. After taking just one scoop of it, I was getting sleepy and sick for all day. I had to skip office and was feeling very unhealthy. The flavor was too strong that I was getting essence of it all day. I think I also got fake product as looking by other complaints. I have thrown the product and telling to everyone that never buy any suppliment from their website, specially weight gainers

Order.20165255 on 10th-september-2014 Reebok Absolute Trail Lp Sandals (RS.599) Merchant Big India. The order was cancelled said due to non available with merchant. Still refund is not done. I dont know why they put online o[censored]navailable item. PLEASE REFUND MY MONEY.

I ordered "Stellen Combo Of Nice Blue-Black-Grey Socks For Men" on 31st August 2014. Order no.[protected]. I paid in the form of clues bucks.Two days later my order was cancelled by shopclues. I requested the amount(Rs.399) to be refunded but there was no response from the other side. Ishan Bhandari [protected]@gmail.com [protected]

I have ordered mini USB speaker 2.0 from online shopping website named shopclues.com with the order number 19163087.it is conformed by the website on 25 august 2014. i have received defected piece.i have complained in shopclues.com regarding this by phone and i have also forwarded the complained by mail.there is no reply from shopclues website and now they are not picking up my phone.

please help regarding this.
waiting for your positive reply..

(20 Aug 2014, 01:57 PM Order Id.18845161 HP Deskjet 1510 All-in-One Printer (QTY:1) Estimated Delivery Between: Thu 4 Sep and Fri 5 Sep Rs.2, 750 Order Transferred to Another Merchant Reorder this order on 28 Aug 2014, 09:15 PM Order Id.19318144 HPDeskjet1510ColorAllinOneInkjetPrinter (QTY:1) Estimated Delivery Between: Fri 5 Sep and Sat 6 Sep Your order is on hold due to procurement delay. We are working with the merchant to get it shipped as soon as possible. If we are unable to dispatch the order by 15 Sep 2014 12:10 PM, we will initiate the complete refund. You will receive an email as soon as the refund is initiated. STILL ORDER IS NOT DESPATCHED NOR REFUND IS INITIATED TILL 16SEPT2014. ONE MONTH IS GOING TO COMPLETE AFTER PAYMENT MADE 20AUG2014.

I bought a godrej taurus safe from seller "Pathways Marketing and Consulting Group" from shopclues. It was delivered in damaged state. One corner was bent and welding came off near it. From packaging it looks like it got damaged during transit by courier company. Shopclues claim 10 day hassle free return. I filed a return request immediately on receiving product. Apart from a mail that they will get back in 3-4 days, no further response. Mails to shopclues are going unreplied. Call center people do not tell anything concrete. More than 10 business days have passed. Only update I found myself on this is "return request declined" in return requests page. regards, -tarun

I purchased a clock in last week of August and i received a different watch, different from the one described in the site and there has been no procedure of refund implemented by them and i am just wastefully emailing them regularly with no reply, and even some days before they said the watch received by you is correct without even checking the descriptions and i am fed up of them, Please help

Dear Team i have booked a order 20212287 but status is showing under processing since 5 days and nobody picking up the phone for our complaint there is no update the status i think very poor service pl address my query it can be possible or not ... booking order date 11 september no response till now pl chek and update the status should we cancel or wait

Hi, 1. I have purchased a bean bag worth INR 299 for kids of (30kg), but I got a bean bag for new born baby and it is like a air ball instead of air bean bag. So I just need my money back as well as my product back. 2. Also I have purchased 6pic set of steel tea cups and when it was delivered, it was again for kids; like a kitchen playing set. I need my money back as well as compensation against both of the products. I was trying calling you shopclues customer care but the number dint connect, also I sent a mail but dint receive any revert. I very upset with shop clues who has cheated me a lot. I need my refund back. 1. Order IDs:[protected][protected]@gmail.com) 2. Order IDs:[protected]dhawan.[protected]@gmail.com) Regards, Silky Dhawan

I AM PRANNAV KELUSKAR FROM MUMBAI. I HAD ORDERED FOR SUNGLASSES FROM SHOPCLUES ON 4TH SEPTEMBER 2014. FOR RS.299/-. REF: shopclues.com/ray-ban-high-copy-rb-3026-unisex-dark-green-sunglasses-with-golden...⇄ THEY SENT ME BLUE COLOR SUNGLASSES INSTEAD OF GREEN MOREOVER IT WAS CHEAP PLASTIC . NOT GLASSES . WHEN I CONTACTED THEM FOR REFUND THEY SAY IT IS STANDARD QUALITY AND WONT BE ABLE TO REFUND. WHEREIN THEIR RETURN POLICY STATES THEY WILL REFUND IF WRONG COLOR DELIVERED . REF: Wrong colour delivered If wrong colour is delivered, under buyer protection you are eligible for replacement or refund. For some products there could be slight variation in the picture and actual product. Before creating a request through shopclues.com/support, please ensure you have verified with the product description at the website, and you are sure that the delivered product can't be used by you. Please do keep the picture of the product . I REGULARLY SHOP ONLINE ON OTHER WEBSITES AS WELL. THEY ARE CUSTOMER FRIENDLY. SHOPCLUES IS NOT. PRANNAV KELUSKAR [protected]@gmail.com [protected].

My order number, 18907191. I have ordered one Lord ganesha statue worth Rs.990/-, ordered on 22 august 2014 but till now i didnt get my product and they didnt refund my money also. When try to contact them same everytime they use to tell the same think within two days will deliver your product in priority basis but response till now.

I purchased a set of Headphones from them which turned out to be defective and damaged out of packing and now when i am trying to return the same to them since past 3-4 days and they are not even helping me stating that their systems are down and i need to call them after 1 hour Below is the link of the product i purchased: http://www.shopclues.com/sony-ex-200-earphones-with-carry-case-and-good-sound-qu...⇄

I have order baby toys i.e drum set & musical guitar against order no.18335627 is shipped by bluedart no.[protected]. But received only drum set & in that drums are in a damaged condition & also not received the muscial guitar. Called lots of time to customer care & also to courier people but no reply. Request you to help & revert back at the earliest.

sir i have ordered beats oem earphone from this site and i got a defected earphone from one side...i have filed a complaint and return request for the same from my shopclues acccount 2 days back and still no reply came...pleaseask them for poor response and get me back my refund for the order! return id-446495

We called them many times but there was no response they always say that we will send person to pick it up but till date there was nothing like that my order was delivered to me on 27 august 2014 but I don't like that product as shown by merchant

Hello Sir, I ordered Philips DSP 2800 5.1 Multimedia Speakers on 06th June 2014 through www.shopclues.com and i received it on 13 th june 2014. When i Opened it I got shocked because there is no Woofer and i requested them for Return. They asked me to Resend the product and we do replacement. I Resend the product to them. Today is 12 sep 2014. 3 months get completed Still i not received my Replacement. There is no proper response from through mail too.. After so many mail from me they responded 15 days before that they initiated Refund.. it will take 1 week to Credit money to ur account. But still i got any amount. So please help me to get Refund amount and Do necessary steps on them.. Please reply me about the current status to my mail id [protected]@gmail.com

I have ordered Lotto Snug shoes vide Order No. 19698809. I have received the Shoes also. But the Shoes size is sent 6" size instead of 9" size. Now I requested you please replace/return the shoes. Your highly action is appreciated in this matter.

Dear team, Has i have ordered and received the material today, but it is damaged. Kindly look into this matter & resolve as early as possible. My order details is given below. 03 Sep 2014, 02:14 PM 19720017 Lapguard Asus A42F 6 Cell Battery (QTY:1) Rs.2, 529