Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 318

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
punit patidar
from Amravati, Maharashtra
Report
Copy

Regarding defected delivery of mini usb speaker

Address:Kutch, Gujarat

I have ordered mini USB speaker 2.0 from online shopping website named shopclues.com with the order number 19163087.it is conformed by the website on 25 august 2014. i have received defected piece.i have complained in shopclues.com regarding this by phone and i have also forwarded the complained by mail.there is no reply from shopclues website and now they are not picking up my phone.

please help regarding this.
waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Emale
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Cancelled Due to Not Available & Refund not given.

Address:Krishnagiri, Tamil Nadu

(20 Aug 2014, 01:57 PM Order Id.18845161 HP Deskjet 1510 All-in-One Printer (QTY:1) Estimated Delivery Between: Thu 4 Sep and Fri 5 Sep Rs.2, 750 Order Transferred to Another Merchant Reorder this order on 28 Aug 2014, 09:15 PM Order Id.19318144 HPDeskjet1510ColorAllinOneInkjetPrinter (QTY:1) Estimated Delivery Between: Fri 5 Sep and Sat 6 Sep Your order is on hold due to procurement delay. We are working with the merchant to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tarunk1981
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered and decling to replace

Address:New Delhi, Delhi

I bought a godrej taurus safe from seller "Pathways Marketing and Consulting Group" from shopclues. It was delivered in damaged state. One corner was bent and welding came off near it. From packaging it looks like it got damaged during transit by courier company. Shopclues claim 10 day hassle free return. I filed a return request immediately on receiving product. Apart from a mail that they will get back in 3-4 days, no further response....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Hyderabad, Andhra Pradesh

I purchased a clock in last week of August and i received a different watch, different from the one described in the site and there has been no procedure of refund implemented by them and i am just wastefully emailing them regularly with no reply, and even some days before they said the watch received by you is correct without even checking the descriptions and i am fed up of them, Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aniumesh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order status is processing since 5 days ( no improvement)

Address:New Delhi, Delhi

Dear Team i have booked a order 20212287 but status is showing under processing since 5 days and nobody picking up the phone for our complaint there is no update the status i think very poor service pl address my query it can be possible or not ... booking order date 11 september no response till now pl chek and update the status should we cancel or wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhawansilky
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheater and fraud company

Address:New Delhi, Delhi

Hi, 1. I have purchased a bean bag worth INR 299 for kids of (30kg), but I got a bean bag for new born baby and it is like a air ball instead of air bean bag. So I just need my money back as well as my product back. 2. Also I have purchased 6pic set of steel tea cups and when it was delivered, it was again for kids; like a kitchen playing set. I need my money back as well as compensation against both of the products. I was trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
prannav
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They do not refund

Address:Mumbai City, Maharashtra

I AM PRANNAV KELUSKAR FROM MUMBAI. I HAD ORDERED FOR SUNGLASSES FROM SHOPCLUES ON 4TH SEPTEMBER 2014. FOR RS.299/-. REF: shopclues.com/ray-ban-high-copy-rb-3026-unisex-dark-green-sunglasses-with-golden-frame.-2.htm... THEY SENT ME BLUE COLOR SUNGLASSES INSTEAD OF GREEN MOREOVER IT WAS CHEAP PLASTIC . NOT GLASSES . WHEN I CONTACTED THEM FOR REFUND THEY SAY IT IS STANDARD QUALITY AND WONT BE ABLE TO REFUND. WHEREIN THEIR RETURN POLICY...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sapnanithika
from Mumbai, Maharashtra
Report
Copy

Not delivered my Product and amount also not refunded

Address:Chennai, Tamil Nadu

My order number, 18907191. I have ordered one Lord ganesha statue worth Rs.990/-, ordered on 22 august 2014 but till now i didnt get my product and they didnt refund my money also. When try to contact them same everytime they use to tell the same think within two days will deliver your product in priority basis but response till now....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pranjal Parikh
from Bhusawal, Maharashtra
Report
Copy

Return & Refund of Damaged Product

I purchased a set of Headphones from them which turned out to be defective and damaged out of packing and now when i am trying to return the same to them since past 3-4 days and they are not even helping me stating that their systems are down and i need to call them after 1 hour Below is the link of the product i purchased: http://www.shopclues.com/sony-ex-200-earphones-with-carry-case-and-good-sound-quality.html...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swapnali Redkar
from Noida, Uttar Pradesh
Report
Copy

Received damaged piece & 1 piece is missing in order

I have order baby toys i.e drum set & musical guitar against order no.18335627 is shipped by bluedart no.[protected]. But received only drum set & in that drums are in a damaged condition & also not received the muscial guitar. Called lots of time to customer care & also to courier people but no reply. Request you to help & revert back at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chitresh jain
from Mumbai, Maharashtra
Report
Copy

no response for order refund

Address:Hyderabad, Andhra Pradesh

sir i have ordered beats oem earphone from this site and i got a defected earphone from one side...i have filed a complaint and return request for the same from my shopclues acccount 2 days back and still no reply came...pleaseask them for poor response and get me back my refund for the order! return id-446495...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harmanjot Kaur
from Chandigarh, Chandigarh
Report
Copy

no refund or replacement

Address:Chandigarh, Chandigarh

We called them many times but there was no response they always say that we will send person to pick it up but till date there was nothing like that my order was delivered to me on 27 august 2014 but I don't like that product as shown by merchant...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
viknesh3
from Karaikal, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund yet

Address:Thanjavur, Tamil Nadu

Hello Sir, I ordered Philips DSP 2800 5.1 Multimedia Speakers on 06th June 2014 through www.shopclues.com and i received it on 13 th june 2014. When i Opened it I got shocked because there is no Woofer and i requested them for Return. They asked me to Resend the product and we do replacement. I Resend the product to them. Today is 12 sep 2014. 3 months get completed Still i not received my Replacement. There is no proper response from through...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Polu Venkata Subba Reddy
from Madanapalle, Andhra Pradesh
Report
Copy

Shoes wrong size delivered.

Address:YSR, Andhra Pradesh

I have ordered Lotto Snug shoes vide Order No. 19698809. I have received the Shoes also. But the Shoes size is sent 6" size instead of 9" size. Now I requested you please replace/return the shoes. Your highly action is appreciated in this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunil.m1479
from Mumbai, Maharashtra
Report
Copy

material received is damaged in transit

Address:Shimoga, Karnataka

Dear team, Has i have ordered and received the material today, but it is damaged. Kindly look into this matter & resolve as early as possible. My order details is given below. 03 Sep 2014, 02:14 PM 19720017 Lapguard Asus A42F 6 Cell Battery (QTY:1) Rs.2, 529...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeep sonawane 2384
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inside Box No bill ( Invoice copy) found

Address:Nashik, Maharashtra

Dear Sir, We received Micromax Unite 2 A106 dated 09 Sep 2014 Inside Box No bill ( Invoice copy) found Which is required for warranty claim. Please provide the bill ( Invoice copy) to us. Please send the required things as mentioned in the mail to my residence address, If not possible, please send it to my E mail. (sandeep.[protected]@epcos.com)   My Details: Customer Name :- Sandeep Sonawane Mb....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nishith Bhargava
from Mumbai, Maharashtra
Report
Copy

wrong amount refunded against Cancellation

Address:Mumbai City, Maharashtra

I have ordered :- Maroon Cotton Churidar Style Legging For Kurta Kurti Top Tunic (QTY:1) Estimated Delivery Between: Sat 30 Aug and Mon 1 Sep having order no. 19069467, for which i have paid Rs 199 .This order was cancelled from merchant side due to unavailability of stock and against which i have received a credit of Rs 79 only . When i have paid 199 Rs for this order then why Rs 79 has been credited in my account .Kindly rectify the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tinku80s
from Thakurdwara, Uttar Pradesh
Report
Copy

Refund amount not given

My Order No[protected] Order Date - 26 Aug 2014 Payment Amount - 17500.00 (Net banking, tr id[protected] shopclues team Canceled Date - 26 Aug 2014 (product is not in stock with the merchant) 15 day of i wait not receive refund amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bibek Shakya
Report
Copy

old used goods

Address:Darjeeling, West Bengal

Order #17548199Order Date: 29 Jul 2014, 08:19 PMPayment method: PAYUPaid Using:Product Quantity Unit price Subtotal60 Kg Adjustable Body maxx Weight lifting home gym complete set.!!Code: 1848262 1 Rs.3, 276 Rs.3, 276 Subtotal :Rs.3, 276Shipping Cost :Rs.0Total :Rs.3, 276On Order Completion, You Will Earn Clues Bucks: 66please dont buy any goods from shopclues they send u old and cracked goodsand also some missing goods and the shipping...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rakeshrana2k9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received Faulty Mobile

Address:New Delhi, Delhi

I have received faulty mobile from your side. My Order number is #19792285 kindly replace this product or refund my amount. Order #19792285 ORDER DATE: 05 Sep 2014, 09:27 AM PAYMENT METHOD: Bill Desk PAID USING: Credit Card Product Quantity Unit price Subtotal Rage bold 2402 Dual SIM with Camera FM Bluetooth MP3 Player (White color) Code: 3432500 1 Rs.1, 399 Rs.1, 399 Subtotal : Rs.1, 399 Shipping Cost : Rs.0 Total : Rs.1,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy