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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 316

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S
sarita2c
from Parasia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was ordered one product

Address:Jabalpur, Madhya Pradesh

I was ordered one product in 28 September process of ordered successfully completed and showing order id 21264493 and payment also completed but its not showing any confirmation in my mail and number and not available on order history. https://secure.shopclues.com/index.php?dispatch=checkout.complete&order_id=21264493...
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G
GC Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ZTE S183 MP3 PLAYER

Address:Bardhaman, West Bengal

ADHIR CHANDRA DUTTA, Sep 30 04:28 PM: Dear Sir, I have paid Rs.1149/- thro net banking for purchase of above mobile, vide Order No.16014993, Mob No.[protected], but sorry to inform you that you have send me only one charger, manual book, service centre list, warranty card, Invoice only and there was no any mobile handset, headphone, and the packed is received in sealed condition. In this connection, I wish to inform you that after...
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G
GC Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED Torch

Address:Chandrapur, Maharashtra

rder #17989049ORDER DATE:06 Aug 2014, 04:14 PMPAYMENT METHOD:Billdesk NetbankingPAID USING:Net BankingProductQuantityUnit priceSubtotalRechargeable LED Light Table Lamp Code: 4175612 1Rs.499*Rs.499* Subtotal : Rs.499 (-)Order Discount : Rs.370 Price after Discount : Rs.129 Shipping Cost : Rs.0 Total : Rs.129 On Order Completion, You Will Earn Clues Bucks: *3* TILL THIS DATE I HAVE NOT RECEIVED THE ABOVE ITEM .PL. DO THE...
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J
Jyoti Venture
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered after taking money one month advance

Address:Rajkot, Gujarat

Shopclues has not delivered me my product no.[protected]Sogo Hand Mixer SS-14260 (QTY:1)) . They have taken my money in advance (one month advance money taken). & now without asking or informing me they have cancelled my product.. & customer service is not at all supportive, when asking why my product is not delivered after a month then the lady (customer support executive rudely disconnect the line) & tells me it will BE put...
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G
gurukarthi
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delay for delivery

Address:Chennai, Tamil Nadu

I ordered body Maxx home gym set on 16 th sep.order no.20554145 your estimated delivery date is 26 Sep. But till not yetI ordered body Maxx home gym set on 16 th sep.order no.20554145 your estimated delivery date is 26 Sep. But till not yet receive and I can't track my order....
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L
littlemridul123
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product received

Address:East Singhbhum, Jharkhand

Recently I bought a nutrition supplement from Shopclues.com as it was being offered at an attractive price. My order number was 20852973.The product brand is Optimum Nutrition (ON) which is a US based company. On receiving I found that the product did not have a Neulife hologram. Neulife is the sole authorized retailer for all ON products in India. The product I received did not have a Neulife hologram and badge which proved its a fake...
+2 photos
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M
Mistdh01
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered Fake Product in the name of Samsung

Address:Bharuch, Gujarat

Hi Team, I purchase this product order[protected]. Now i observed that the product is not working properly. Also i have a strong feeling that the product you send me is not genuine and a fake china made product. Product code is "EEB-EI1CWEGINU 9000 mAh" and u people send me the[protected]mah battery having the same name product code. I never come to know about this fake china made product until i faced an issued. I feel that i was cheated....
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R
rohitsmarty
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No: 21028379 "Processing - Procurement Delay from Merchant"

Address:Mumbai City, Maharashtra

As per the Order Id: 21019743 I have ordered the product on[protected], but yet the process is very slow from shopclues. Still Since from 22 September it is showing that "Processing - Procurement Delay from Merchant" as Status from shopclues. This is really very poor service from shopclues. I have called Customer care but they have no answer worst service experience from ShopClues. So please I request you to dispatch the order as soon as...
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C
chitreshjain
from hyderabad, Andhra Pradesh
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not looking into my return request

Address:Hyderabad, Andhra Pradesh

sir i have sent [protected]@shopclues.com a request for the return of the order[protected]...it has been since 8 days...they are giving me no response at alll...i have sent them lots of mails but they didnt respond! kindly resolve my request!...
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F
fahim001
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still Waiting for My TV Remote, warenty card, User Menual, AVI Cable

Address:Thane, Maharashtra

Hello, I had received a delivery of my TV, Order No.18829611 on 31 August 2014.. But till date i am waiting for Tv Remote & other accessories. I had already made a complaint on 26 days earlier, but there is no response from your team, very poor service from ShopClues.com. Please look into this on high priority basis.. =========================================== Dear Fahim, Thank you for shopping with ShopClues.com. This...
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Chirag Shobhasana
from Kankon, Goa
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Order No: 21019743

Address:Rajkot, Gujarat

Respected Sir, As per the Order Id: 21019743 I place the order on[protected], but yet the process is very slow from shopclues. Still it is five days, but the status of the order is showing that "Processing - Procurement Delay from Merchant" as Status from shopclues. This is really very poor service from shopclues. So please I request you to dispatch the order as soon as possible....
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S
Sanjay Dagra
from Delhi, Delhi
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return request not pick upping

Address:Jamnagar, Gujarat

helle i have ordered in shopclues.com my order no is 20411147 they showing me deferent product and sent me defernte now they refused to return request product which is i dont like color and there is no proof for original product they directly refuesed please help me and tell them to give back my money in

Thanks,
SANJAY DAGRA
JAMNAGAR...
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S
Sriyukt Bhandari
from Noida, Uttar Pradesh
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Defective Product received

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have received a defective induction cook top, It didn't start when plugged on. Its LED panel also do not light up, when powered up. I have checked it in many different power sockets, still same issue comes. Please check and replace or refund the product. Model: Rapido Cute SNo. SK1408RC116851 Order Number: 19541847 Return Number: 434591 Product: Pigeon Rapido Cute Induction Cook Top Also as per return policy of Shopclues...
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A
adu.dave
from Mendarda, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No: 21019743 "Processing - Procurement Delay from Merchant"

Address:Rajkot, Gujarat

As per the Order Id: 21019743 I have ordered the product on[protected], but yet the process is very slow from shopclues. Still Since three days the status of the order is showing that "Processing - Procurement Delay from Merchant" as Status from shopclues. This is really very poor service from shopclues. Since last 5 orders with shopclues this week, each and every time the status changes to 'Processing - Procurement Delay from Merchant' after...
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A
Anjummailaram
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheap product sold on website

this is the worst ever online shopping site.. please do not purchase anything from here they only sell cheap quality products ________________________________________ Shopclues Support, Sep 26 12:16 PM: Dear Anjum, Thank you for shopping with ShopClues.com. This is with reference to your query regarding order no. 20522347. We sincerely apologize for the inconvenience caused to you. We express our inability to accept your return...
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adu.dave
from Mendarda, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No: 21001155, 21000403

Address:Rajkot, Gujarat

Respected Sir, As per the Order Id: 21001155, 21000403 I have ordered both products on[protected], but yet the process is very slow from shopclues. Still Since three days the status of the order is showing that "Processing - Procurement Delay from Merchant" as Status from shopclues. This is really very poor service from shopclues. Since last 5 orders with shopclues this week, each and every time the status changes to 'Processing...
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S
Shobhitc
from Bengaluru, Karnataka
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Order No. 19817961: Returned requested but no response

Address:Bangalore, Karnataka

I purchased a battery online but got wrong product. I have asked for return but getting no response from last 10 days. When calling Customer care, they say that update will be provided in 1-2 days but not getting any. Same thing also happened with my first order, got wrong product and again returned it. Worst experience with shopclues. Din't expected such services by this global brand....
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H
Harsh1777
from Delhi, Delhi
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no refund and also shipping expired product

Address:Kanpur, Uttar Pradesh

i have been complaining since two months but still now i am not getting any refund .. what is this irresponsible behavior ?? whenever i complaint shopclues said that ur money will be refunded in two working days... but still not no refund by shopclues.. they have said that we have approved your request but from 2 months no money refund is given by them. my order no is 16003305 ....
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Praveen Raj Kumar
from Hyderabad, Andhra Pradesh
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I want my money refunded or genuine product delivered

Address:Hyderabad, Andhra Pradesh

I happened to purchase a headset on 28-Aug-2014 which was projected as Monster Beats Headphone With Mic.The order reference is:19276109. I have received the product already on 01-Sep-2014 but the status in shopclues portal is yet to be dispatched. At this point of time, it seems to me that the status update is being delayed intentionally so that the buyer will be frustrated and will not complaint against the received product. Regarding the...
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S
Sugu sugumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding the refund of payment

Address:Kanchipuram, Tamil Nadu

Shopclues.com is a big fraud company. I placed a pre-paid order for reading Spy stylish wrist watch with camera HD with order number "10894512" and purchased dated on 04/02/2014, the product is not delivered to me. the product also returned to merchant but yet now i didnt get my mount.I tired to contact their customer care through mail and phone more than13 times literally. But, their is no one responds. i had lot of trouble due this. almost...
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