Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tarardk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopclues online shopping company staff for frauds

Address:AT BOLUNDRA POST UBSAL TA BHILODA DIST ARVALLI

Dear
Customer "congratulation" in shopclues online shopping company you are second lucky winner in tata nexon car call us administrator.

Shopclues online company staff winner prize return for my payment transfer in 88400rs (Eighty eight thousands for hundred) winner prize return for chanrgis payout in account all numbers.
(1) mr. Manishkumar = ac number=[protected], ifsc code=sbin0006287. 34000 rs transfers.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
joshef
from Guwahati, Assam
Report
Copy

Return/Refund

Address:Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana, India

Dear sir/madam

I booked mobile phone with music player in your website. Mobile received but bad mobile (Defective) and not received music player.

Please collect your product and refund.
Order id[protected]I already send my all details many times)
Therefore, i would request you once again to provide. Please refund my money.
I shall have to take proper action against you including a...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shakti6390
Report
Copy

Bluetooth not deliver

Address:deoria

Purchage not deliver me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, i have ordered protonor pvc dum22p dumbbell set (Black) from shopclues.com. My order id is :[protected]. The order was placed on 4th may, 2020. This order is prepaid i. E. The payment is already done and processed. It is been one month of placing an order but i have not received the product nor have i received any updation or notification from the website about any update on the order. I am calling customer support executive everyday 100...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shakti6390
Report
Copy

Shipment related

Address:Kushari

I have placed order on shop clues in 03/05/2020. I have pay his prepaid payment in 320 rupee. But my shipment time is day to day updeated. Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samadhan Ingole
Report
Copy

return request approved but not any reply

Address:Flat No 202, Sadguru Sai Paradise Dagadu Patil Nagar Thergoan Pimpri Chinchwad Pune Maharashtra India 411033

Dear sir/ man,
Sending product are not working, so please return this product and transfer my account please.
Samadhan ingole
[protected]
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shirish Okhde
Report
Copy

Most pathetic service no response yet

I have ordered women clothings with online prepayment at 7 may 2020 but still my shipment has not been started no traking no responce from shopeclues.com and they are not cancelling my order not a single word from their side today is 30 mayy order no is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kindly deliver my product urgently...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivu@123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment has been done but order not received

Website:www.shopclues.in. And www.delhivery.in

As i have ordered a top and i have done the payment by upi.. That was prepaid and shopclues also confirmed the payment has been made to the shopclues and i got email too abt payment status but delivery boy from delhivery denies to give the product...
Even i was showing him the payment status he was saying to talk i asked to whom he said don't know whats wrong with him it means isnt its ridiculous 😡 please update something i really...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Order id :[protected]
I have order this and i prepaid the amount . Later on shopclues confirm the order and payment by whatsapp message ... And i got email too of payment successful .. the amount also have been deducted by upi .. but still courier boy denies to give the. Order he was saying that the payment has not been done yet .. what should i do .. right now ... He is saying to pay again 😑 its ridiculous please help me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Samadhan Ingole flat No 202, Sadaguru Sai Paradise Dagadu Patil Nagar Thergoan Pimpri Chinchwad Pune Maharashtra 411033

Why should i cancel this product if not proper working. This product does not start and you send me a close my return request and it is wrong that i used many of your products but never returned, but i did not return any products, so i don't have these speakers at working so you return this your products so i request you my money send back to my account. If you send a local and defective product that shows the jbl tg113 bluetooth speaker...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kindly cancel my order[protected]. As i have tried raising ticket with you but no response received from your support team. Request you to cancel the order as only a day has passed after ordering it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshan Kori
Report
Copy

Over charge money

My order id is[protected]
Product : flex seal flex tape black 4
I already paid online on 19/5/2020
Now delivery boy is demanding money and not delivered the product
I m sending track order which is shows i already paid the money online
This is not proffesionlism
I feel like shopclues cheated on me....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shital0601
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lucky draw winner message

I got a message mentioning that for my purchase from shop clues there is lucky draw and i won first price.

Please find attachment of the same.

I would like to know the authenticity of this message.

And if this is a fraud, really have concern about the privacy details gets shared about the the shopping done on the shop clues.

Your help in this regards will help all....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mattukaranur, Omalur, Salem

The following message are :
Congrats! You won 1st prize carin 9th anniversary day shopclues. This is valid for today for registration contact on [protected] t&c # shopclues. There was call received from mob. [protected] (Bihar) stated that take car within 24 hrs. Time otherwise case will be given. Why such company is encouraging by the company affairs. Without any mercy company affairs must cancel m/s. Shop cloues. If proper administration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kushan Malpani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lucky draw contest for 9th anniversary celebration

Hello,
I have received an sms today morning from shopclues with the same id as they normally send smses that i have won 1st prize (Tata safari) in lucky draw contest of their 9th anniversary celebration. (Photos attached herewith)

After an hour or so i have received a phone call from no. [protected] confirming the same and i was given an option to choose between tata safari & an equivalent amount of cash. So obviously...
Helpful
11 other people found this review helpful
11 found this helpful
Write a comment
Report
Copy
M
M Aasif Ali
Report
Copy

9th anniversary lucky draw scam

Address:House No: 18, Asrarabad, Sidhra, Jammu, Near Jamia Masjid Noor, Asrarabad, Sidhra
Website:ShopClues.com

Dear shop clue team,
I am writing this to inform you about the fraud lucky draw in the name of 9th anniversary day shop clues by mischievous person whose mobile number is [protected]. How come my information about the orders on shopclues is leaked to such fraudulent person. If these issues keep on going, your customer base shall certainly decline & customers are forced to abandon your website. Please investigate.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeet Bera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund nehi mila hai

Address:Online
Website:Shopcluse

Sir main biswajit bera shopcluse main order kya tha.. Lekan order delivery derise honeke karan main order cancel kya tha... Online payment karne k karan refund 19th may hone wala tha... Lekan mere account main money abhi tak credit nehi huya hai... Shopcluse k support main mail kya hoon koi madat nehi huya hai... Bank statement v share kya hoon koi jaabab nehi mila hai... Please madat kare......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devasree Das
Report
Copy

product shows processing

I ordered a product on 6th of may. My order id is[protected]. It is suppose to deliver on 26th of may. But while tracking it shows only processing. May i know the current status of the order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
It's the 2nd consecutive time this is happening with me since i have ordered from shopclues. When first i ordered for the caboki hair fiber, i ordered 2 quantities of (Pack of 2) product and i received only one and now they have shared a message with me stating that they have delivered my parcel but i haven't received it.[protected] is my current order number and i have ordered 2 earphones payment is already made....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy