ShopClues.com Complaints & Reviews

I ordered on 20 april 2020 for cashew seeds of rs 240/- order no[protected] but till today they not send my order nor go to full refund. Even they not respond on email or mobile. Ask him for my refund and in future nobody order on this kachra company. Thanks

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I placed a order on dated 20 april 2020 of amount rs 240/- for cashew seeds. But till today they not send my order nor refund my money. Even they not respond on email and mobile. Ask him for my full refund. Thanks

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I had booked a yoga mat in shopclues on 30th march 2020 & paid its amount immediately but delivery process has not been started and its saying to be delivered today (In tracker).

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Address: vijay nagar kalewadi nr nadhe corner alphonsa residency pune 17

Wrong products deliver
My order id[protected]
My name is. Anil javale

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Address: AT BOLUNDRA POST UBSAL TA BHILODA DIST ARVALLI

Dear
Customer "congratulation" in shopclues online shopping company you are second lucky winner in tata nexon car call us administrator.

Shopclues online company staff winner prize return for my payment transfer in 88400rs (Eighty eight thousands for hundred) winner prize return for chanrgis payout in account all numbers.
(1) mr. Manishkumar = ac number=[protected], ifsc code=sbin0006287. 34000 rs transfers.
(2) sabyaeachi layek.ac no.[protected]. Ifsc code. Sbin0006930. 15000rs.
(3) shopclues pvt ltd ac no.[protected], ifsc code. Sbin0016948. 15000rs.
(4) nirul hussaine : 15000 rs.

Jun 5, 2020

Complaint marked as Resolved

,

ShopClues.com customer support has been notified about the posted complaint.

Jun 16, 2020

Updated by Tarardk Account Name : Mr. Tarar Dharmendrakumar Kacharabhai
Value Date Description Ref No./Cheque No. Debit Credit
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/30660362/SBIN/[protected]/Payme-- TRANSFER TO[protected] 20, 400.00 1, 997.22
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 9, 000.00 27, 897.22
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 7, 000.00 20, 897.22
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 9, 000.00 11, 897.22
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 9, 000.00 2, 897.22
17-May-19 17-May-19 TO TRANSFER-UPI/DR/[protected]/sabyaeac/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 000.00 1, 897.22
20-May-19 20-May-19 TO TRANSFER-UPI/DR/[protected]/NIRUL HU/sbin/[protected]/Pay t-- TRANSFER TO[protected] 15, 000.00 462.22
12-Jun-19 12-Jun-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 000.00 828.31
13-Jun-19 13-Jun-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 500.00 328.31
13-Jun-19 13-Jun-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 300 28.31
14-Jun-19 14-Jun-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 2, 700.00 328.31
18-Jun-19 18-Jun-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 225 5.31
1-Jul-19 1-Jul-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 100.00 444.6
11-Jul-19 11-Jul-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 500.00 2, 919.60
11-Jul-19 11-Jul-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 688 2, 231.60
11-Jul-19 11-Jul-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 355 1, 876.60
11-Jul-19 11-Jul-19 TO TRANSFER-UPI/DR/[protected]/SHOPCLUE/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 500.00 376.6
15-Jul-19 15-Jul-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 500.00 3, 306.60
16-Jul-19 16-Jul-19 TO TRANSFER-UPI/DR/[protected]/Shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 1, 500.00 1, 806.60
16-Jul-19 16-Jul-19 TO TRANSFER-UPI/DR/[protected]/shopclue/sbin/[protected]/Pay t-- TRANSFER TO[protected] 2, 100.00 206.6

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T

Tarardk

Jul 21, 2020

what's for my complaine solution .
online shopping for frauders.

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Address: Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122 001, Haryana, India

Dear sir/madam

I booked mobile phone with music player in your website. Mobile received but bad mobile (Defective) and not received music player.

Please collect your product and refund.
Order id[protected]I already send my all details many times)
Therefore, i would request you once again to provide. Please refund my money.
I shall have to take proper action against you including a case filing
Before honorable consumer court. Hope, you will not allow me to take
Such unwanted course of action.

With regards
Joshef bhowmik

ShopClues.com customer support has been notified about the posted complaint.

May 31, 2020

Updated by joshef I already send many times but no reply. Please collect your product and refund my money

Jun 01, 2020

Updated by joshef reply above this line --
Dear Joshef,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for IKall K1 (Dual Sim, 1 GB, 8 GB) + Neckband Music Player, regarding the return of your package.

To proceed further, we request you to fulfill the requirements as mentioned below and send it to us within 48 hours so that we can expedite the process.

1. Image of outer box with shipping label pasted and clearly visible.
2. Image of inner packaging and box.
3. Image of product clearly

4. Confirm whether you have received the product in torn condition or intact condition

Please note that your request will be forwarded further, once all of the above mentioned requirements are fulfilled.

For further assistance, kindly refer to www.shopclues.com/help

Best Regards,
Customer Support Team
ShopClues.com

Then I send all details many times but no reply

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J

joshef

from Guwahati, Assam

May 31, 2020

I already send all details many times

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Address: deoria

Purchage not deliver me

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Hi, i have ordered protonor pvc dum22p dumbbell set (Black) from shopclues.com. My order id is :[protected]. The order was placed on 4th may, 2020. This order is prepaid i. E. The payment is already done and processed. It is been one month of placing an order but i have not received the product nor have i received any updation or notification from the website about any update on the order. I am calling customer support executive everyday 100 times but no person is coming on call or talking or listening to the problem and solving the same. Why there is customer support executive number on the website if nobody is answering any calls or queries of customers. Please ban this site of performing sales going ahead as this site only takes money and not delivering the order nor refunding the amount paid in advance.

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Address: Kushari

I have placed order on shop clues in 03/05/2020. I have pay his prepaid payment in 320 rupee. But my shipment time is day to day updeated. Please help me.

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May 31, 2020

Updated by shakti6390 i am sure my refund is placed my account

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Address: Flat No 202, Sadguru Sai Paradise Dagadu Patil Nagar Thergoan Pimpri Chinchwad Pune Maharashtra India 411033

Dear sir/ man,
Sending product are not working, so please return this product and transfer my account please.
Samadhan ingole
[protected]
[protected]

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I have ordered women clothings with online prepayment at 7 may 2020 but still my shipment has not been started no traking no responce from shopeclues.com and they are not cancelling my order not a single word from their side today is 30 mayy order no is[protected]

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Kindly deliver my product urgently

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Website: www.shopclues.in. And www.delhivery.in

As i have ordered a top and i have done the payment by upi.. That was prepaid and shopclues also confirmed the payment has been made to the shopclues and i got email too abt payment status but delivery boy from delhivery denies to give the product...
Even i was showing him the payment status he was saying to talk i asked to whom he said don't know whats wrong with him it means isnt its ridiculous 😡 please update something i really dont know where and whom to talk

Aug 6, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear Shivu,

Greetings from ShopClues.com

We regret the inconvenience caused to you in this regard.

We have responded to your similar complaint on this platform and request you to check the same for more clarity.

Your patience is highly appreciated.

Best Regards,
Team ShopClues

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Order id :[protected]
I have order this and i prepaid the amount . Later on shopclues confirm the order and payment by whatsapp message ... And i got email too of payment successful .. the amount also have been deducted by upi .. but still courier boy denies to give the. Order he was saying that the payment has not been done yet .. what should i do .. right now ... He is saying to pay again 😑 its ridiculous please help me

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear Shivu,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have forwarded your feedback and shared the information with our Support Team. We will make sure that this is conveyed to the courier person and does not happen again.

The delivery of your ordered product will be reattempted by 04th June 2020, hence, kindly wait till then. Please do not pay any extra COD amount to the courier person.

Requesting your patience here.

Best Regards,
Team ShopClues

Jun 02, 2020

Updated by Shivu@123 Sir ... They deli

Jun 02, 2020

Updated by Shivu@123 They delivered the product but the quantity were 2 they have delivered only one and taken the amount of two product worth 676 . Now what should i do ... ??? Please help me about this

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Address: Samadhan Ingole flat No 202, Sadaguru Sai Paradise Dagadu Patil Nagar Thergoan Pimpri Chinchwad Pune Maharashtra 411033

Why should i cancel this product if not proper working. This product does not start and you send me a close my return request and it is wrong that i used many of your products but never returned, but i did not return any products, so i don't have these speakers at working so you return this your products so i request you my money send back to my account. If you send a local and defective product that shows the jbl tg113 bluetooth speaker in the booking, please pay me back money if you are not sending a booking product.

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear Samadhan,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

May 30, 2020

Updated by Samadhan Ingole TG113 Bluetooth Speaker Send that product are not working So please return that product And Send my money in my account.
All product details add image ...

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Kindly cancel my order[protected]. As i have tried raising ticket with you but no response received from your support team. Request you to cancel the order as only a day has passed after ordering it.

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My order id is[protected]
Product : flex seal flex tape black 4
I already paid online on 19/5/2020
Now delivery boy is demanding money and not delivered the product
I m sending track order which is shows i already paid the money online
This is not proffesionlism
I feel like shopclues cheated on me.

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I got a message mentioning that for my purchase from shop clues there is lucky draw and i won first price.

Please find attachment of the same.

I would like to know the authenticity of this message.

And if this is a fraud, really have concern about the privacy details gets shared about the the shopping done on the shop clues.

Your help in this regards will help all.

Aug 14, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear [censored]al,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: Mattukaranur, Omalur, Salem

The following message are :
Congrats! You won 1st prize carin 9th anniversary day shopclues. This is valid for today for registration contact on [protected] t&c # shopclues. There was call received from mob. [protected] (Bihar) stated that take car within 24 hrs. Time otherwise case will be given. Why such company is encouraging by the company affairs. Without any mercy company affairs must cancel m/s. Shop cloues. If proper administration is not considering this type of compliant then cheater will grow like any thing. Consumer court is extremely unhealthy that's why such errors.

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Hello,
I have received an sms today morning from shopclues with the same id as they normally send smses that i have won 1st prize (Tata safari) in lucky draw contest of their 9th anniversary celebration. (Photos attached herewith)

After an hour or so i have received a phone call from no. [protected] confirming the same and i was given an option to choose between tata safari & an equivalent amount of cash. So obviously i choose cash.

Then i was told to deposit rs 2500/- in the company's bank a/c for registration.

Now i was sure this is a fraud call but still i asked them for valid bank a/c details in the name of shopclues and some proof.

So i was sent these bank a/c details on whatsapp:
Shopclues company pvt. Ltd.
A/c no. [protected]
Ifsc sbin0010539
State bank of india

For proof he sent me his company id, aadhaar card & pan card (Photos attached hehewith).

Then i checked it on google to verify, the very 1st result that showed up was www.shopcluesprize.in (A fraud site)

I am giving all these details so you could take steps to caution your customers against such fraudsters and even if possible track them down.

Regards
Kushan malpani
(Mob. [protected])

Aug 5, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear Kushan,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 39

Non Delivery of Order no 183820348

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non delivery of order no 183820348

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Process for delivery of My booked product still not started.

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Wrong products deliver

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Shopclues online shopping company staff for frauds

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Return/Refund

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Bluetooth not deliver

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order not received after one month of placing an order and customer support executive not responding to calls

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Shipment related

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return request approved but not any reply

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Most pathetic service no response yet

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Shipment delayed order id 184418201

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Payment has been done but order not received

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Payment has been done but order not received

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sending product are not working and showing product and send product are difference

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Cancel my order number - 185127955

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Over charge money

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Lucky draw winner message

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fraud company is making announcement through sms

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Lucky draw contest for 9th anniversary celebration

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