Claimed

ShopClues.com Complaints & Reviews

1.3
Updated: Nov 28, 2025
Complaints 7001
Resolved
1673
Unresolved
5328
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yamini chauhan
Jun 12, 2020
Report
Copy

My order number[protected] is returned but i don’t get the replacement nor refund. Once the courier has came and charges me a money and i am unable to contact to shopclues. I has already sent them mail but no response. Please give me the information regarding this
ShopClues.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    TSA Narayanan
    Jun 12, 2020
    Report
    Copy

    Despite repeated requests delivery is not effected till now. I need help to get the delivered.
    ShopClues.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Komal Bhairi
      Jun 12, 2020
      Report
      Copy

      Address: 38/961 adarsh nagar, worli mumbai-400030
      Website: [email protected]

      I ordered beast car body cover for maruti suzuki baleno on 9th may and it arrived on 22nd may, since the product was defective plus small in size i immediately requested for a return order. They replied back saying they'd surely accept the return request but later, since they didn't have workers during covid. I waited for a while and did so again, they started rejecting my request and on top of that i would get fraud calls from shopclues. Please look into the matter and do the needful
      +1 photos
      ShopClues.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arulkannan Manickam
        from Bengaluru, Karnataka
        Jun 11, 2020
        Report
        Copy

        Address: 267/2A, Shree Sastha Nivas, Aathi Builder's Shree Mahalakshmi Nagar, Kavindapadi to Bhavani main road, Kavundampalayam, Kavindapadi

        Dear team,

        I have placed an order through shopclues.com order id:[protected]Bluetooth headset) on sunday 24 may 2020, 07:43 pm and i have received this product on tuesday, 02 jun 2020 with defective one and reasons are received the damaged product without even charging cable and product manual also we are unable to insert the memory card since the body was not suitable to insert and it looks like duplicate and ear holder was found wrong (I mean both of them was found for one single side ear only). Totally it is very clear that we received a duplicate and damaged product that is not functioning. Hence please take this complaint as very seriously and we want our money back to the original payment mode and please take back such a worst product been sent by you/shopclues.

        Regards,
        Arulkannan
        Contac: +91 [protected]
        +1 photos
        ShopClues.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ricky Viswas
          Jun 11, 2020
          Report
          Copy

          Address: Headquarters & Registered Office Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India

          I am reciving multiple calls from the fake shopclues. Shopclues is selling the its client's details.
          Fake company provides fake products fail to communicate multiple time.
          ShopClues.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tanvi Puri
            Jun 11, 2020
            Report
            Copy

            Website: Shop clue

            I was not aware of this scam website so i also got trapped in this lucky winner bonanza in which i have lost rs 52000 in the name of registration fee that was of rs 7200 then again they have asked me to pay them rs 15, 600 for the gst and then they asked me to give them rs 22, 500 and all were refundable as said by them.
            Since beginning i am asking them to cancel my prize just refund back my money. But they denied and said either pay the rest money or forget the amount paid.

            I have all the proofs and everything and even lost this much amount.

            Kindly help me get my money back asap. Its a big amount for me and i need it back.
            +1 photos
            +1 videos
            ShopClues.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mongol
              from Kolkata, West Bengal
              Jun 10, 2020
              Report
              Copy

              Address: Builing no. 112 ;sector 44,gurgaon 122001;haryana:india.

              I ordered an laptop charger from shopclues on 26 th march 2020. They kept delaying it saying its lockdown. Finally after 2 and half minths they are saying procurement delay. Neither i can cancel my order nor i am able to get my money back. I called them 100 times but no one ever picks up the call. I send them email. Invain. I cann't do anything without it for last 2 months. Please send my charger within next 2 days or give my money back in my respective nank account. My order id is[protected]
              ShopClues.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanket_84
                Jun 10, 2020
                Report
                Copy

                I have placed an order on 30th april 2020. My shopclues.com order id is[protected]. I waited for my order to receive since a month time due to current situation of lockdown because of covid 19. But as the lockdown has open slighltly, i have been informed on 27th may that my order is dispatched. Since then, i have followed up with customer support several times. I received a whatsapp message on 2nd june that the order will be delivered on 5th june although there was no tracking details available. But i didn't receive my parcel on 5th june. Since then i am regularly raising tickets in shopclues support area but there is no response and there is tracking of my parcel till date.

                Now, i want to cancel my order and want my refund immediately.
                ShopClues.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  senja
                  Jun 8, 2020
                  Report
                  Copy

                  I ordered 2 comforters on may 26. Have not received till now. Tracking says to be delivered on june 4, 2020. Customer support is not reachable.
                  ShopClues.com customer support has been notified about the posted complaint.
                  Jun 29, 2020
                  Updated by senja
                  Still not received the product. You have not responded to my complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    joyride_5
                    Jun 7, 2020
                    Report
                    Copy

                    Address: www.shopclues.com

                    I had bought a cordless phone from shopclues. After having to wait 2 months due to covid they delivered the phone. When i opened the shipment box; all the items were placed inside it in newspaper. The product was clearly not new but a used product. Not just that the product did not work either.

                    I have requested a return; but despite multiple reminders to shopclues the return has yet not been accepted.
                    ShopClues.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aravind Kodakkadath
                      Jun 7, 2020
                      Report
                      Copy

                      Address: 6,th G Cross, Kaggadasspura, Opp: Appollo Pharmacy, C. V. RAMANNAGARajaW

                      This is not a complaint of products (Handmade pure copper steel jug with two glasses. I have noticed that the welding of handle attached to the jug is not perfect as it is not compressed well to the body at the time of welding (Soldering), the edges are protruding which can easily cut the fingers at the time of washing. Suggest for improvement by giving a fine finishing touch to the handle joints and it can be done with a good supervision.
                      This is the reason majority of the people going for imported products even if it is from china. Don't make - sample kutch and maal kutch.
                      Let me check if there is any leak through the welding juction as it it is went upto the copper insertion. Now people are quality and price concious.
                      ShopClues.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vikas772
                        Jun 5, 2020
                        Report
                        Copy

                        Hi today "dated : 05/june/2020"i received a call that i have won 12, 80, 000 rupees he shows that my money is in my wallet, later on, he said that "aap ko registration money transfer karna padega" then he asked me for to pay 4000 rupees, this was the registration fees, and i pay it, later on he asked me to 25, 000 as noc and i again made the payment, next again he asked me to pay 38, 000 then this time i not paid the amount. Then i asked him for my refund then now he is telling me that "i will give you refund form but you have to pay 3000 rupees" and money will be refunded within 7 days.
                        And i[censored] don't pay money will be refunded in 90days.

                        He said if you don't believe he gave me his pan id, aadhar id,
                        Please help me.
                        What to do now.
                        Please let me know.
                        +2 photos
                        ShopClues.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          divya chaurasia
                          Jun 4, 2020
                          Report
                          Copy

                          Address: Nalini ranjan nilatya New Alipore kolkata West Bengal 700053

                          I got a call and message from shopclues.They were saying that I am a winner of lucky draw.So I followed the procedure first they demanded Rs 7400 and they asked for more and more and this went on. I was also unaware of their tactics and I fulfilled all their demand but after loosing Rs 350000 fortunately I blocked the call. Well this is also my fault but I was unaware of such fraudlent people/site.
                          +14 photos
                          ShopClues.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            joy p
                            Jun 4, 2020
                            Report
                            Copy

                            Address: 21/22 old rajender nagar new delhi-110060

                            Order placed on[protected] was not received till date 14.06.2020
                            ShopClues.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Davinder Longia
                              Jun 4, 2020
                              Report
                              Copy

                              Address: #853, sector 4, Mundi Kharar, near nijjer tourism, opposite old sunny enclave, mohali, Punjab, India

                              Hi, it’s been 2 months i had ordered a product, but i have not received it yet. I have tried calling customer care. Product is philips br3205/15 corded cordless beard trimmer for man (Black) order id[protected].
                              +1 photos
                              ShopClues.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                avisaxena
                                Jun 4, 2020
                                Report
                                Copy

                                Sir,
                                I have submitted the return request for the wrong product that has come to me.. Please tell me when you are taking my product back..
                                +2 photos
                                ShopClues.com customer support has been notified about the posted complaint.
                                Jun 04, 2020
                                Updated by avisaxena
                                Sir,
                                I bought a product from Shop clues, but i got the wrong product. The number of times I complaint it is not giving me any reply. Please help me

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  Report
                                  Copy

                                  I ordered on 20 april 2020 for cashew seeds of rs 240/- order no[protected] but till today they not send my order nor go to full refund. Even they not respond on email or mobile. Ask him for my refund and in future nobody order on this kachra company. After first complaint they call me from mobile no[protected] and demand from me rs 25250/- who's massage i received from my bank and not provide him otp. Kindly take action against shopclues. Thanks
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ratul Pandey
                                    Jun 3, 2020
                                    Report
                                    Copy

                                    Hii... My order id is[protected]... I have requested for refund of amount in my bank account... I have been 3 to 4 times assure that my amount will be refunded back to me... But yet the amount has been not credited in my account... Its been frustrating now... What should i do now to get the refund back... Its been near about a month... Such a pathetic service... Please refund back my amount
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Report
                                      Copy

                                      I ordered on 20 april 2020 for cashew seeds of rs 240/- order no[protected] but till today they not send my order nor go to full refund. Even they not respond on email or mobile. Ask him for my refund and in future nobody order on this kachra company. Thanks
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        E
                                        Report
                                        Copy

                                        I placed a order on dated 20 april 2020 of amount rs 240/- for cashew seeds. But till today they not send my order nor refund my money. Even they not respond on email and mobile. Ask him for my full refund. Thanks
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit