ShopClues.com Complaints & Reviews

I have ordered some gym weights.. It cost arround 2000.

That day they are showing delivery timing within 4 days... And the movement i have placed the order... Now they are showing 22th may... I know the situation of country.. But if you are working on a big platform.. You should take care of your dignity... You are just a fraud... You are making fool for people...in front of our government.. I'm gonna take consumer case against you... I'm gonna file act of fraud 420 under sc.. This type of website should be shut down.. And i request to our crime branch team to take strick action against this website shopclues.com.

This website making fun of our lockdown rules.. Making fun of constitution.. Making fun of our government... Here we all are fighting to live... And these people are making fool and getting money instant of marking help of poor people.. My order i'd is[protected]

Hi team shopclues, I am Kella Anjaneyulu. i received a letter through whatsapp saying that i have won a Swift Desire car as a prize under the lucky draw contest of the 10th anniversary and requesting my bank account details, Photos, aadhaar, pan & IT Return copies.
Please tell me that, this is original or fake..

Dear sir,

We got a call from ShopClues that we have won 1280000 we need need to pay 1%per cash on deposit 12800 and his number [protected] very nice hear this right

Regards
Indumathi
[protected]

When I order for scotch brite wipe it came as scotch brite scrub
When I order for scotch brite scrub sponge it came as something else

Please revert whether shop clues is running this celebration...

Also following mobile numbers have been following up on the same...

[protected], [protected]

Guy speaks in bihari tone...

Regards,

I have purchased a product worth 320 rupees from shopclues.com on 1st may and money has been deducted from my upi account however even today order shows payment pending on the app. I have tried contacting customer care however no one is available to answer calls due to covid and ivr tealks about having sent an email with a link to raise a trouble ticket however no emails have been sent by shop clues. I feel the entire site is a scam and post placing the order i’ve researched about the status of the company, no wonder it’s for sale as no one buys from them much due to such hassles. I, for once, want my money refunded and would never even think about buying anything from this crappy site. Screenshots mentioned below

Amount has not been debited in my account yet. I have placed my order on April 15 and I have not received back my money in my account. What is the reason behind this.The name of the product is chameleon upper lips waxing strips and veet waxing cream.I am complaining for the same reason for so many days but no action is being taken.

I placed order[protected] for anita. She is getting calls from these mobile numbers for this order ([protected], [protected]) today i. E. 30-apr-20 to submit 2000 rs as you have won car in lucky draw. The 2nd number i. E. [protected] is also using abusive language with her. It seems you have done data breach and are giving order details/phone numbers to third parties. I am reporting this to you and want an immediate action or i will complaint against you.

Shopclues is appearing to be fraud company. Financial scammer. Here are the numbers who called me from shopclues claiming i won mahindra xuv 500 and looted me: [protected] Whatsapp: +[protected].

It is so sad you are selling customers to Fraudsters

I have given order for a tummy trimmer through shop clues .Order number[protected].I have paid in full but product not delivered.please help me.

There is a fraud in your company or totally shopclues is fraud company i want to know
Today i get a call from your company his name was"naltam naveen kumar"
He told to me i am the second price winner in 10 anniversary lucky dip
Winning amount is rs860000 but that amount is transferred through check deposited to my account so he told there 18600 for tnr charges. I trusted and transferred that money. Finally i lost my money when i realised. So sir please send back my money
Otherwise i will file a case on shopclues management & that guy naveen
If naveen is not your staff then how leak my order details and my contact details.
So please verify it.
I am malla srinu
I will provide my bank account details in images so please refund that money

I have received the product with order i'd[protected] today... But on opening no masks found inside... Only a glass made red color bottle with some liiquid inside within a old packet found. Already all imges etc documentation done to shopclues and as outer cardboard box was intact, sealed with cellotape and inner product is found fake one... Whoever may be responsible... I should not suffer for that... My money is with shopclues and it was established that fake product delivered to me... Shopclues have agreed that also... They should refund my money instantly as my money is still with shopclues not marchent/ seller but they are just avoiding me.

Dear sir or madam,
This is regarding the orderid[protected] placed with shopclues on 15th april 2020. I have ordered for two centrum silver multivitamin tablets
1) centrum silver multivitamin tablet for men 50+
2) centrum silver multivitamin tablet for women 50+

Both the products got delivered on 21st april 2020. I have to thank them for having these products delivered during the lockdown in india.

When i opened the package, i found item 2 namely centrum silver multivitamin tablet for women 50+ that i add ordered was sent incorrectly. Instead of the product i ordered, they have sent centrum silver multivitamin tablet adult +.

I have spoken to their customer support, their whatsapp support and sent multiple emails with the all the request that i had asked for photocopies of invoice, package material, interior package material, incorrect product etc.. But they have not bothered to send anything response as such. The customer support is so pathetic
1) through voice, there is absolutely no option to speak to customer support person, all they will say is they will call you back. I did get one call back for 5 calls i did and they were not helpful
2) whatsapp response is robotic response. Absolute crap
3) email, you only get automatic message and no real help.

They opened ticket 9820596 for this issue, funny part is you cannot update on this ticket. You have to keep raising new ticket reference this ticket. There is no option to ask for update on this ticket. You go and ask for update on whatsapp or email, you will get automated message. What a piece of crap.

I need to have this product returned and money refunded, there is no one that is helping, these are bit expensive tablets and i do not want to compromise on the product.

As i am not getting any support whatsoover over the options of customer support, i have to write here. These big online marketing companies should understand that customers time equally important as well, we just cannot spend all our day, calling the support person and writing to them for their fault. Had it been something wrong from our end, there is no hesitation in spending time, we just cannot be spending days on other persons fault.

I sincerely hope, that each and everyone times is respected and not taken for granted and i hope i will get response from the team.

Shop clues online shopping prize department sms code number please sms to our helpline number below mentioned below [protected]

Hello, I ordered some products from ShopClues and I've been receiving spam calls from a scam who has my name and location. This is very concerning as my privacy has been breached. The scam calls were about winning a lucky draw.

Ordered the following on 4th April
NAP ALMONDS Dried Fruits (100 gms) NAP CASHEW (100 GMS)
Colgate Active Salt Healthy White Toothpaste (200 g)

Order ID:[protected]
Order ID [protected]

Yet to receive the above items even after 16 days.
If you are unable to deliver, refund my cash.

Address given : shopclues.com, 6-1-1061/a & b, lakdika pul, near global hospital, hyderabad, telangana - 500004. This is address given on letterhead & informing us to pay 4% of rs 4.5 lakh against exchange of above mentioned car. Letter is signed by abhishek mittal as m. D.

We feel this is fraud. Please confim and respond immediately. This letter is sent on my mobile whats app from mobile no.[protected]. Also photo of sanjeev agrawal (Driving license and adhar card) asstt. Manager (Shopclues id no[protected] is sent on mobile whatsapp on today 17/4/2020. The matter may be investigated urgently & inform us.

Despite repeated attempts to call and contact Shopclues team, they won't respond to my request of deleting my ShopClues account.

The female customer care executive today on phone was rude and she said there is nothing to be deleted from their database related to my phone number WHEN IT REALITY... I have two shopclues accounts with one single same registered number.

Shopclues turned out to be very unethical, unscrupulous, rude, energy-draining ecommerce site. As a customer, I am entitled to opt out of all services and remove my entire set of details from their database which they won't do.

If remains unsolved, I will take this further.

Hello, i ordered khadi shampoo and hair oil but eventually realised after search that the product being sold is fake. I placed cancellation request within 24 hours of placing order, but order not getting cancelled. Error shown that order is processed, but nothing has happened till now. My ticket raised for cancellation of order got closed today automatically without any comment. Please cancel my order and refund me my complete money.

Order id :[protected]

As due to corona people are not able to buy everything from local shops so they try to purchase things online but online's sites like shopclues have opportunistic mindset on even 10rs biscuit they are taking 99 rs delivery charges and high delivery charges are on every single item they have which is totally unfair. If adress is same why they are charging delivery charges on each item. I request you to please look into this and take strict action against these selfish people's.