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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 62

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A
Anil Raj94
from Vijayawada, Andhra Pradesh
Nov 24, 2018
Resolved
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Address: 523201

Good Afternoon Dear Sir/Madam, I Called by Anil kumar and i created shopclues account in 5th november and ordered an Refurbished Mobile in your site, by opening the product i totally shocked by seeing the product, there is no mobile in box and a 4/4S Charger in box, i ordered Apple iphone 5S Grey with order number[protected]. Could you please take action on this and make me refund or replacement, this not a good service i feel, so could you please follow up on this and clear this issue ... I raised a complaint against this issue in site and customer support number is not working how can i contact this company and how to solve my issue, finally i lost 8, 000 in this product .
Will you take action on this nad solve my issue regarding this ... Dear Shopclues please be refund or place a product
Nov 29, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Nov 24, 2018
Updated by Anil Raj94
I am a costumer on shopclues.com

An order id[protected] was was place in 5th Nov 2018. And it delivered on 13th Nov 2018 from shopclues.com after opening the package there is mobile ion the box and an old damaged 4/4s charger is there in box, . And any refund/A new product I received till now . I raised a complaint (Raised a ticket) also on shopclues Customer support on 13th Nov 2018 and Retrun id 6762628 and my ticket id is 7535417
Now present status of this product is showing as “Information Required From Customer”. The courier company “Bluedartt “ was provided by shopclues only.

Neither i have received the new product nor the payment. They are doing nothing to solve the issue.

I have attached all the images of empty/ missing t of the product as a proof in that ticket also.

I want to register a case against shopclues for irresponsibility and unnecessary delay to deliver the new product or payment (In case to fail the deliver nor refund). Either give me my Money back in correct position as refund or release the payment for this product as the product was I buy on rs 7999/-.
Verified Support
Nov 26, 2018
ShopClues.com Customer Care's response
Dear Anil,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Nov 26, 2018
Updated by Anil Raj94
As per received call i attached all related documents what i received, would you resolve my issue as quick as possible, place a product, otherwise refund my amount
Thank You
Nov 27, 2018
Updated by Anil Raj94
Dear Sir/Madam, could you plz resolve my issue as much as possible, waiting for your reply
Verified Support
Nov 28, 2018
ShopClues.com Customer Care's response
Dear Anil,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

All the information has been shared with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
I have received the same prize money from shopclues kolkatta but they haven't send me any email .. I think it's fake
ShopClues.com Customer Care's response, Nov 28, 2018
Verified Support
Dear Mr. Gill,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

We never request our customers for unsolicited financial information or advance payments in exchange for rewards.

Kindly note that this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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    A
    Archana Natekar
    from Mumbai, Maharashtra
    Nov 21, 2018
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 421201
    Website: Shopclues.com

    Have order items of 1000rs, but have only received two items and one is wrong so am calling from last two months in the customer care number its not working and major thing is one mobile number is working where one fellow pick the call and telling us call after 7.00 pm because we are busy with luck draw session. Such type of foolish answers are giving these rascals.
    As per my understanding shop clues has been became fake now. Don't order anything from this online site. Have lost my 650rs which is not acceptable.
    Dec 26, 2018
    Complaint marked as Resolved 
    ShopClues.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2018
    ShopClues.com Customer Care's response
    Dear Archana,

    Greetings from ShopClues.com

    Our sincere apologies for the trouble you were put through.

    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

    Further, please share your order details to enable us to check and resolve this at the earliest.

    Your patience in this unfortunate matter will be highly appreciated.

    Best Regards,
    Team ShopClues.
    Mera corier nhi mila hai mere ko orrr corier vale phone etend nhi karte hai ya to mera kal tak corier mujhe milna chahiye ya paymet meri return kardo shopclues vary bad compnykoi kisi ka no deta hai orr koi kisi ka orrr upr se coustomer care vale b thk se bat nhi karte hai
    ShopClues.com Customer Care's response, Nov 28, 2018
    Verified Support
    Dear Balveer,

    Greetings from ShopClues.com

    We would like to begin by apologizing for the inconvenience this may have caused you.

    Please share your order details to enable us to check and resolve this at the earliest.

    Best Regards,
    Team ShopClues
    Hello sir/madam
    I had ordered fastrack watch when I receive the product I m satisfied with the quality and not same than actual advertising.. I submitted return request within 48 Hr but no one contact me yet regarding this pls help
    ShopClues.com Customer Care's response, Dec 1, 2018
    Verified Support
    Dear Pawan,

    Greetings from ShopClues.com

    We would like to begin by apologizing for the inconvenience this may have caused you.

    Please share your order details to enable us to check and resolve this at the earliest.

    Best Regards,
    Team ShopClues
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      J
      Jaydev Dutta
      from Ludhiana, Punjab
      Nov 16, 2018
      Resolved
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      Resolved

      Address: Tarn Taran, Punjab, 143422

      I ordered 4sets of door curtains which was iliv mid brown flower designer door curtain set of 2. But i got totally wrong product, wrong color, wrong design even worst quality. I immediately apply for return request through shopclues app. After 2 days, that is today 16th november, 2018 when i checked in shopclues app, i found that my return request was rejected by merchant and even they didn't send me any notification or message or mail against it. They should take return this product. They are using different image in online store and delivering different product. They are fooling customers.
      Dec 19, 2018
      Complaint marked as Resolved 
      ShopClues.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 17, 2018
      ShopClues.com Customer Care's response
      Dear Jaydev,

      Greetings from ShopClues.com

      We would like to begin by apologizing for the inconvenience this may have caused you.

      Please share your order details to enable us to check and resolve this at the earliest.

      Best Regards,
      Team ShopClues
      5 months back I purchased 2 kurthis. But I received only one kurthi. When I called their customer care they just washed their hands. ShopClues is a fraud online shopping site. They never take any responsibility. I lost my money.
      ShopClues.com Customer Care's response, Nov 28, 2018
      Verified Support
      Dear Customer,

      Greetings from ShopClues.com

      We would like to begin by apologizing for the inconvenience this may have caused you.

      Please share your order details to enable us to check and resolve this at the earliest.

      Best Regards,
      Team ShopClues
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        V
        Vijay8652
        from Mumbai, Maharashtra
        Nov 16, 2018
        Resolved
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        Resolved

        I am the customer of shopclues.com
        My order id :[protected]
        When i got the device, from that day issues are found in this device, mobile seems like used one, battery got drain within the 5 minutes after the full charge, speaker was not that much loud, i am not able to call the customer service of shopclues and ikall also, when i call the customer care no one answer from customer side, so i want the refund of the product. The return was rejected by tge marchant. I want my money back
        Nov 16, 2018
        Complaint marked as Resolved 
        My order id :-161082340 Return id :- 6771964 Today i got the call from shopclues customer service, they say product will not return as it come with warrenty, they say go to the service center, as i got the faulty product i have the the right to initiate the refund, but they not giving refund and replacement also.
        ShopClues.com customer support has been notified about the posted complaint.
        Nov 16, 2018
        Updated by Vijay8652
        My complaint was not resolved yet, i want either refund from shopclues or replacement of my order
        Verified Support
        Nov 17, 2018
        ShopClues.com Customer Care's response
        Dear Vijay,

        Greetings from ShopClues.com

        We would like to begin by apologizing for the inconvenience this may have caused you.

        Please share your order details to enable us to check and resolve this at the earliest.

        Best Regards,
        Team ShopClues
        Verified Support
        Nov 17, 2018
        ShopClues.com Customer Care's response
        Dear Vijay,

        Greetings from ShopClues.com

        Kindly ignore the previous email.

        Our sincere apologies for the delay that happened in resolving your concern.

        We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

        Requesting your patience here.

        Best Regards,
        Team ShopClues
        I ordered a product from shopclues on 5 nov. amd it show that area inaccessible its a prepaid order so i not receive my product or my refund, and when I trying to contact costemer care it say not able to connect evry time
        ShopClues.com Customer Care's response, Nov 28, 2018
        Verified Support
        Dear Harsh,

        Greetings from ShopClues.com

        Our sincere apologies for the delay that happened in resolving your concern.

        We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

        Requesting your patience here.

        Best Regards,
        Team ShopClues
        Wrong Item Delivered
        comments: super combo multicolor pack of 2 men sport running shoes ka order diya tha . par aap logo kuch aur vej diya hai... aap logo ne to haad kar diya hai. mera paisa full return karo...
        ShopClues.com Customer Care's response, Nov 28, 2018
        Verified Support
        Dear Birbal,

        Greetings from ShopClues.com

        We would like to begin by apologizing for the inconvenience this may have caused you.

        Please share your order details to enable us to check and resolve this at the earliest.

        Best Regards,
        Team ShopClues
        I have ordered three combos buying but two peaces missing so I complaint consumer courts
        ShopClues.com Customer Care's response, Nov 28, 2018
        Verified Support
        Dear Customer,

        Greetings from ShopClues.com

        We would like to begin by apologizing for the inconvenience this may have caused you.

        Please share your order details to enable us to check and resolve this at the earliest.

        Best Regards,
        Team ShopClues
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          Raj RT
          from New Delhi, Delhi
          Nov 15, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110034
          Website: www.shopclues.com

          I ordered for "carah purple georgette striped saree with blouse" from shopclues. But received wrong saree. Even colour was different. It was green saree with worst quality.
          My question is "if the ordered product was not in the stock, then why it was shown in the website?" other websites like amazon, flipkart, etc clearly show the products in "stock or not in stock".
          Dec 19, 2018
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 17, 2018
          ShopClues.com Customer Care's response
          Dear Raj,

          Greetings from ShopClues.com

          We would like to begin by apologizing for the inconvenience this may have caused you.

          Please share your order details to enable us to check and resolve this at the earliest.

          Best Regards,
          Team ShopClues
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            A
            adarsh0409
            from Gurgaon, Haryana
            Nov 15, 2018
            Resolved
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            Resolved

            Address: 495450
            Website: ShopClues.com

            I recently ordered ikall wireless bluetooth mike of portable speaker for music playing and singing anytime 3-in-1, order id:[protected]. It was delivered to me on 13th november, 2018. However, the product delivered was damaged and appeared to be already used. So i request a replacement for the same, but my return has been rejected without any proper justification provided to me.
            I request full refund in this matter.
            This is very poor from shopclues.com
            Dec 18, 2018
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2018
            ShopClues.com Customer Care's response
            Dear Adarsh,

            Greetings from ShopClues.com

            Our sincere apologies for the delay that happened in resolving your concern.

            We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

            Requesting your patience here.

            Best Regards,
            Team ShopClues
            I purchased berry bag 3 items sum of Rs.1082/- after receiving package on dt.[protected] and opened I found only 2 bags inside. Then after I call your customer care toll free number. But not responding. also I have lodged mail and yours shopclues whatsup number.
            ShopClues.com Customer Care's response, Nov 28, 2018
            Verified Support
            Dear Sachin,

            Greetings from ShopClues.com

            We would like to begin by apologizing for the inconvenience this may have caused you.

            Please share your order details to enable us to check and resolve this at the earliest.

            Best Regards,
            Team ShopClues
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              S
              Sachin Shetkar
              from Pune, Maharashtra
              Nov 15, 2018
              Resolved
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              Resolved

              Address: 431603

              I order placed on dt-02.11.18 for purchasing home berry basic bean bag-large size wihout beans-green/black (Cover only) through shopclues order no.[protected] same is received on dt.10.11.18 - after opened parcel i got only 02 (Items) bags. I paid (03) items amount of rs. 1082/- but your company is failed and send only (02) items. Hence i was lodged this complaint-
              Dec 22, 2018
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 17, 2018
              ShopClues.com Customer Care's response
              Dear Sachin,

              Greetings from ShopClues.com

              Our sincere apologies for the inconvenience caused to you.

              We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

              Requesting your patience here.

              Best Regards,
              Team ShopClues
              I have done payment of 197/- for order :[protected] which is showing failed.

              Payment has debited but product has not delivered
              ShopClues.com Customer Care's response, Nov 28, 2018
              Verified Support
              Dear Parag,

              Greetings from ShopClues.com

              Our sincere apologies for the delay that happened in resolving your concern.

              We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

              Requesting your patience here.

              Best Regards,
              Team ShopClues
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                N
                Niharika Kumari
                from Delhi, Delhi
                Nov 14, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 1100014
                Website: Shop clues

                I would like to get the full refund for kiss beauty lip gloss, I have not recieved what I have paid for... Worst service ever from shop clues I would never buy anything from this website nor I refer anyone. I have paid for kiss beauty lip gloss and I have recieved matte lipistick, Not Im just
                Waiting for you to innitiate the process as soon as possible
                Thanks you.
                Dec 29, 2018
                Complaint marked as Resolved 
                ShopClues.com customer support has been notified about the posted complaint.
                Nov 14, 2018
                Updated by Niharika Kumari
                I would like to get the full refund for kiss beauty lip gloss, I have not recieved what I have paid for... Worst service ever from shop clues I would never buy anything from this website nor I refer anyone. I have paid for kiss beauty lip gloss and I have recieved matte lipistick, Not Im just
                Waiting for you to innitiate the process as soon as possible
                Thanks you.
                Verified Support
                Nov 17, 2018
                ShopClues.com Customer Care's response
                Dear Niharika,

                Greetings from ShopClues.com

                We would like to begin by apologizing for the inconvenience this may have caused you.

                Please share your order details to enable us to check and resolve this at the earliest.

                Best Regards,
                Team ShopClues
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                  J
                  jayesh thakur
                  from Delhi, Delhi
                  Nov 13, 2018
                  Resolved
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                  Resolved

                  Hi I'm your customer. I want to inform you that I once ordered a product from you and regarding this product I got many calls that I won a Tata Safari . I am frustrated with this ###, I am thinking to inform police but I thought your company's reputation will be some damage. So I thought to inform you first. So I request you to take strict actions against it . And inform me if this is true or not, if not please do something.

                  I will be very grateful if you take this seriously.
                  Thank you.
                  Dec 16, 2018
                  Complaint marked as Resolved 
                  ShopClues.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 15, 2018
                  ShopClues.com Customer Care's response
                  Dear Jayesh,

                  Greetings from ShopClues.com

                  Our sincere apologies for the trouble you were put through.

                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                  Your patience in this unfortunate matter will be highly appreciated.

                  Best Regards,
                  Team ShopClues
                  Helpful
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                    J
                    Jaanu Khan
                    from Mumbai, Maharashtra
                    Nov 13, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400078

                    Your company is fraud you ask people for money and don't give back the money chor log ho gareebon ka paisa khate ho jhute log ho mere ko bola prize money hai bolke jhut pause le liya kutte ki maut maroge tm sab log police complaint kar waungi tm logo k khilaf amit singh aur kitne log shamil hai rbi amit kumar aur sab jhute log 3 lakh rupay leliye kutte log
                    Dec 15, 2018
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 14, 2018
                    ShopClues.com Customer Care's response
                    Dear Customer,

                    Greetings from ShopClues.com

                    Our sincere apologies for the trouble you were put through.

                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                    Your patience in this unfortunate matter will be highly appreciated.

                    Best Regards,
                    Team ShopClues.
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                      R
                      Rajappam
                      from Chennai, Tamil Nadu
                      Nov 13, 2018
                      Resolved
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                      Resolved

                      Address: 600078
                      Website: www.waveclues

                      I places an order #[protected] on 1/11/18 with waveclues and paid the same time for the mobile battery for lg - v20. But after paying in the past 12 days there is no response from the merchant and also the customer acre number "does not exist"!! When i contacted the payu.in who received the payment - he is asking me to contact the merchant! But there is no way to contact the merchant
                      Dec 19, 2018
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2018
                      ShopClues.com Customer Care's response
                      Dear Rajappam,

                      Greetings from ShopClues.com

                      We are sorry to hear about your experience. Please connect with the merchant (Waveclues) as they will be in the right authorities to assist you.

                      Best Regards,
                      Team ShopClues.
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                        R
                        Raj7549
                        from Korampallam, Tamil Nadu
                        Nov 8, 2018
                        Resolved
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                        Resolved

                        Address: 616403
                        Website: Shopclues. Com

                        Dear
                        Sir medam
                        Today shopclues send me this typeCongratulations you are the 1st winner of Shopclues.com online shopping company. Wining prize (TATA SAFARI) which costs Rs 12, 60000. The Registration service charge Rs 6, 500 only.This is valid for Today. To know more contact at no : [protected] Helpline no:-[protected] but I am ignore than he is calling me nd saying me sir your no. Is won Tata Safari i[censored] want car than send me aadhar card pen card etc i[censored] want money than give me your bank account no. Or Ifsc code but before give me 6500 for registration charge than I m asking him how I m give you than he saying me my GM send you account no. Than he send me account no. SBI BANK
                        A/C no - [protected]
                        Mr Gautam kumar
                        IFSC Code - SBIN0001635 I m try to send money but not send again he told me sir what happand than I m say him money not send this account you give me another account than he send me SBI BANK
                        AC.[protected]
                        MR. ARMAN ALI
                        IFSC. SBIN0003004 his account no. Than I m send 6500 rs again he is calling me say only under 10 min. Your amount deposit in your account but money not deposited again he is calling me nd say sir your account is seving account so 1260000 service charge 1% 12600 send me you sending after 3 min ur 1260000 amount is deposited ur account but money not deposited than I m calling him nd say sir money not deposited than he say me sir money deposited successfully u wait 10 min I m waiting 10 min. After this type msg send me INR 12, 60000.00 deposited A/C No- 501XXXXXXXX399 towards CHEQ DEP CV-Ramannagar. va- 08/11/2018. Transection is not successful. Please payment 3%GST Charge37, 800 I m check my balance bt money not deposited again I m calling him nd say sir money not come than he is say me okk send me that msg he read nd calling me nd say sir again u send me 37800 GST than ur money deposited in ur account soo I m soo upset what I m do sir

                        Sir plz refund my money 19100 nd catch those Faurd
                        Complain Goal- my main goal is refund my money nd catch those Faurds
                        Complaint Target- shopclues. Com
                        Complaint location-India-tamilnadu-Tirupur
                        Dec 11, 2018
                        Complaint marked as Resolved 
                        ShopClues.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2018
                        ShopClues.com Customer Care's response
                        Dear Raj,

                        Greetings from ShopClues.com

                        Our sincere apologies for the trouble you were put through.

                        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. You may connect with the legal authorities of your area.

                        Your patience in this unfortunate matter will be highly appreciated.

                        Best Regards,
                        Team ShopClues.
                        I got same message to send money but i didn't send
                        [protected] call
                        whats up [protected] --Tejpal from Calcutta id .Please investigate

                        Gopakumar
                        [protected]
                        I have came the same call from the shop clues .com that i won an 2nd prize of car swift dzire he said u you need car means you have to wait for 4 days otherwise you need money means today only we will send your money that is 8.60.000 please give me the account number like that he said first i have not believed him then again he sended his ShopClues ID card and his Aadhar Card whether I don't know it is his original or anyone other else then again I sended my Aadhar card, pan card, and my front page of my account passbook then again is sended 8, 60, 000 rupees cheque the bank called HSBC with the name of mine then again I believe that cheque and I have transferred money 5000 to him he asked 8600 for service charges but I said I don't have that much money then again he asked how much you have like that I said I have only 5000 ok transfer that rest of that I will help you like that he said after money credited you return back my money like that is said and he said that within 40 minutes the amount will transfer to your account I have waited for 1 hour and again I called him he said that server is busy like that then again I called him you said that wait I will CALL TO manager and I will ask like that he said I said don't want put conference CALL ONly he put a conference CALL TO the person he said that you have to pay 12600 GST amount like that I said I don't have that much money I can I just up to 3000 like that I said again he said that are just another 500 like that I have transferred again 3500 to him after that Bank closing time got over again I called him at 9 o'clock that phone has got switch off second I morning called him so mANY TIMEs but he is not picking the call after that day afternoon he pick the call and said I was not there in the office yesterday my work is night duty to day I have came now only like that he said after that I don't want any LOAN please return back money like that I said but now is not picking the call but his mobile still is in ringing but not picking calls his mobile number is [protected] and another number is [protected] and i have transferred the account number [protected] and IFSC code is SBIN00012353 name asit saha please find that fraud ### and refund me
                        Hi Sir/Madam

                        This is Kavitha.
                        I received a call and msg regarding lucky draw winner form Shopclues on 15- December -2020 stating I'm the winner for 14lk worth of car . And gave me two opinions either to opt for car or cash.
                        I agreed for cash. They said me to pay 6500 as registration fee . After paying it they said I had to pay 18500 as GST charges . I checked with them and they said it's refundable so I agreed to pay.
                        Later they were like you have to pay processing fees of 29600 . I disagreed with them and asked for refunding my money back.. Firstly they didn't agree to refund me late asked to pay 7000 as cancellation fee
                        . I didn't agree for it though.

                        Later I raised this concern in an online complaint forums .. one of the shop clues employee said me to share the details of money transferred. Later he said me he would refund my money back. And asked me to pay 4250 as cancellation charges later a another time 4250 as charges to get back (6500+18500+4250) . Which I did .. later some RBI voucher charge for 4650. Which I did too.. now again They are asking me to pay 7063 as No objections certificate charge .. which I'm really not affordable to pay each time they tell me it last charge last charge .and almost (6500+18500+4250+4250+4650) which sums up to 38150 .

                        I'm really not happy with it . I have almost paid my hard earned money savings amount and even borrowed money from friends to paid allmost all which where asked . And I'm not ready to pay 7000 for no objection certificate . I have lost all my money now ur employees are not ready to refund until I pay 7000 which I'm really not affordable.
                        I kindly request you to ask you employees to respect customer money and their feelings .. just because I shopped with you company and made to make a very huge loss ..
                        I kindly request you to take action on this and get my money refunded ASAP .If required I can even Share the recorded calls and they contact and even the screen shot of the money transferred to their account.
                        Really it not fair what they did it to me made to pay so much of charges Just because I attended there calls ..now I'm left no money because of your company ..

                        I'm not ready to pay even a single Rupee

                        I tried so much and finally wanted to take it to your notice .. I'm ready to talk to your CEO as well.
                        Please provide me the contact else forward this mail to him.
                        I hope you understand situation.
                        Just got this message:

                        "Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {12, 80000}) in lucky draw from our {Shopclues }
                        online shopping .Registration charge
                        {6500rs}. WhatsApp no-{Call us:-[protected]}
                        applied for more enquiry our helpline
                        [protected]”

                        And a call, from the fraudster trying to sell me a car on payment of 6, 500 😂

                        Advice to any1 reading this: never send money for any reason whatsoever on the basis of text messages, emails phone calls, etc.

                        This is most likely by shopclues employees and or courier delivery service employees.
                        I have been getting calls from this Telephone No. [protected] for the Lucky Draw against Shopclues and it's shocking as never Trust any other shopping E-commerce Websites then Amazon and Myntra and ordered 1st time from Shopclues of worth 4k and getting constant calls for Lucky Draw. Today received an Letter Head from ShopClues via India Post and saying Lucky Draw to win Swift Desire and asking Regd Amount & Govt. Tax to pay to win Swift Desire. Tried contacting Shopclues but there is no customer support available to contact and also there is different sub section to raise a ticket for Lucky Draw Fraud. This is Insane which means regularly happening so, we should file FIR against this website like Shop18
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                          A
                          ALVAJAHAT KHAN
                          from Saraipali, Chhattisgarh
                          Nov 7, 2018
                          Resolved
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                          Resolved

                          Address: Jabalpur, Madhya Pradesh, 482001

                          Recently on i purchased a bluetooth speakers in shopclues.com.
                          Order no.:[protected]
                          Order date : 1 november 2018
                          Shutterbugs sbs-001 oval bluetooth speakers (Qty:1)

                          After reaching the product it wasn't working properly and gave some problems in use
                          According to the returns policy, shopclues offers a 10 day return guarantee.
                          So we decided to return the product but the seller rejected our return even after everything is according to the policy.
                          So please help us in this regard so we can return and get refund as soon as possible.
                          And please inform us if they still insist to take back is there any legal procedure to deal with it.

                          Thank you.
                          Dec 10, 2018
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 08, 2018
                          ShopClues.com Customer Care's response
                          Dear Customer,

                          Greetings from ShopClues.com

                          Our sincere apologies for the delay that happened in resolving your concern.

                          We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                          Requesting your patience here.

                          Best Regards,
                          Team ShopClues.
                          [protected] my product not delivered to me i got a masege the product was delivered i want to complaint product is not delivered to me please solve the problem
                          Detucted rupees 1598/- for two products 799/- each through prepaid from my Account But sent only one fake product of rupees 799/-
                          But made delivered for both product on there shopping site.
                          And now they're not accepting my return request.
                          Even after informing them
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                            G
                            Gùddîê Ñürsãt
                            from Kolkata, West Bengal
                            Nov 5, 2018
                            Resolved
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                            Resolved

                            Address: 760010
                            Website: Shopclues. Com

                            I have received defected /not working product from shopclues od[protected] and when i requested to replacement /refund for that item, my return request is rejected without any reason & without my permission, customer number is not exist its always said customer service closed for the day. I want to know why my return request is rejected! Return id 6735052.
                            Dec 6, 2018
                            Complaint marked as Resolved 
                            It's done.
                            ShopClues.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2018
                            ShopClues.com Customer Care's response
                            Dear Customer,

                            Greetings from ShopClues.com

                            Our sincere apologies for the delay that happened in resolving your concern.

                            The refund has been processed and will reflect in the payment source by 15th Nov'' 2018. We'd request you to wait till then.

                            Requesting your patience here.

                            Best Regards,
                            Team ShopClues.
                            I Had ordered on ShopClues for Phonoarena key finder key chain vide order no[protected]. It was delivered on 02.11.2018 by Phonoarena B 3/262 Pschim vihar Delhi and the packet delivered contained Tattoo sleeves instead of key chain.

                            Clear Cheating.

                            Shameful.
                            Ravinder Raina's reply, Nov 3, 2018
                            Shop clues and Phonoarena are not responding to my calls. What a shame.
                            Ravinder Raina's reply, Nov 3, 2018
                            Online cheating by website and its suppliers.
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                              A
                              Anu Anu Minchu
                              from Bengaluru, Karnataka
                              Nov 2, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 562101
                              Website: ShopClues online company

                              Hello sir my self smt. (Annapoorna k) from chikballapur, sir today morning means 2/11/2018 i got a msg that (Dear customer. You are winner of shopclues online company. You win 1st prize tata safari and amount rate is rs-12, 80, 148. Registration service charge 8, 500 on[protected] deposit. Contact no:-[protected], [protected] for more details helpline no:[protected] even me d my husband called that number to that person even i have proof that voice recorder d we deposit that 8500 also after that those ppl saying that again we have to deposit 24, 800 so please i request u to take action of this type of fraud ppl d please if can please refund the amount from them i begging u sir... Old help out of this...
                              Dec 9, 2018
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 05, 2018
                              ShopClues.com Customer Care's response
                              Dear Customer,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues
                              Ye winer price fake he. Sirf logoko lutne ka kaam karti he ye kampan.
                              Ye company fraud company he...
                              Is company ke upr bharosa karoge to aap ko khudkhushi karne padegi isliye is fraud company ke uper bharosa mat rakho
                              Umbarkar Sagar's reply, Nov 2, 2018
                              Aap ko ye sabhi dekhayenge pr eske upar bharosa mat karna mere bhai log
                              I have received sms Dear sir CongratulationYou are product order SHOPCLUES online company at SHOPCLUES shopping the results are out in SHOPCLUES your name to open the lucky draw you-win-first-prize tata car rs=1260080 this is valid for 05/11/2018. information company helpline no. [protected], [protected].<
                              kindly check at ur end.true or fake.
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                                V
                                vasukimahal
                                from Coimbatore, Tamil Nadu
                                Nov 2, 2018
                                Resolved
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                                Resolved

                                Address: 641025

                                Order id:[protected]

                                Product came with
                                1. Damaged packing,
                                2, one cylinder only in packing, but ordered quantity was two.
                                3. There were broken platic pieces in the packing.

                                Hence i refused to take delivery. Please arrange to refund the amount immediately
                                Very bad experience, very bad service, just view pictures and you will understand.

                                Thanks and regards,

                                N sivanandam
                                Dec 6, 2018
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 05, 2018
                                ShopClues.com Customer Care's response
                                Dear Customer,

                                Greetings from ShopClues.com

                                Please accept our sincere apologies for the inconvenience caused to you.

                                We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                Requesting your patience here.

                                Best Regards,
                                Team ShopClues
                                I have saving account in state bank of India
                                Today someone is withdraw money and order in shopclue.
                                I am sending you order id so please cancel it and revere in my account.
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                5) PS[protected]
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                                  S
                                  Shivamgg
                                  from Bareilly, Uttar Pradesh
                                  Oct 31, 2018
                                  Resolved
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                                  Resolved

                                  Address: Etawah, Uttar Pradesh
                                  Website: Shopclues.com

                                  I have order of three ikall k71 set by shopclues.com on 23rd october 2018 I have receive this the delivery by delhivery courier at 28th Oct 2018. When I open the delivered package I found only single hanste of ikall k71. About this I request for return by the shopclues.com app but the delhivery executive said I can't accept this because on the delivered package item listed three ikall k71 but you handover me only one so I can't accept this for return. I call shopclues.com but he said me that you send me the package image inner and outer after 24-48 hr your problem solved by our concern team but when I call again 48 hrs he said me that you send incomplete images I can't solve your problem and said to me that send the images again and call our customer care after 48 hr but there is no solution of my problem .
                                  Dec 14, 2018
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Nov 02, 2018
                                  Updated by Shivamgg
                                  No resolution of my complaint till now and customer care service is blocked to me. No representative is calling me back and blocked my call for one day. I receive this message daily from 31st Oct and 1st nov.

                                  Verified Support
                                  Nov 02, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Shivam,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the delay that happened in resolving your concern.

                                  We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                  Requesting your patience here.

                                  Best Regards,
                                  Team ShopClues
                                  Nov 02, 2018
                                  Updated by Shivamgg
                                  Ok now I am waiting again for next 24 hours but solve my problem.
                                  Verified Support
                                  Nov 05, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Shivam,

                                  Greetings from ShopClues.com

                                  We would like to begin by apologizing for the delay that happened in resolving your concern.

                                  We're trying our best to resolve your concern on priority. You'll surely receive an affirmative update by the end of the day and our team will be getting in touch with you shortly.

                                  Your patience in this unfortunate matter will be highly appreciated.

                                  Best Regards,
                                  Team ShopClues
                                  Nov 05, 2018
                                  Updated by Shivamgg
                                  I received the call from shopclues.com on 2nd nov and he said to me that your problem will be shortout by 5th nov. So I am waiting about the solution today.

                                  Nov 05, 2018
                                  Updated by Shivamgg
                                  I also receive the call by two different two numbers and he said to me that he said to me that he is calling from shopclues.com he said to me that tell me your atm card number and cvv code and otp. The numbers given below
                                  [protected]
                                  [protected]
                                  Nov 05, 2018
                                  Updated by Shivamgg
                                  Waiting a whole day there is no call and resolution of my problem. it shows that shopclues is not sincere about the customer problem. it gave me only 24 hrs, 48hrs and 3days but not giving the solution of my problem.
                                  Verified Support
                                  Nov 08, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Shivam,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the trouble you were put through.

                                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                  Further, our representative tried connecting with you but in vain. Please check your mail for more clarity.

                                  Best Regards,
                                  Team ShopClues.
                                  Nov 09, 2018
                                  Updated by Shivamgg
                                  I have received a mail with the message that your return request is approved but in this mail the product product quantity is set of three ikall k71 and I have received only one so courier executive will refuse to accept this because I tried this way previous.
                                  Verified Support
                                  Nov 12, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Shivam,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the delay that happened in resolving your concern.

                                  We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                  Requesting your patience here.

                                  Best Regards,
                                  Team ShopClues
                                  Nov 12, 2018
                                  Updated by Shivamgg
                                  When will my problem solve? How much I wait 1yr or 2 yr?
                                  Nov 13, 2018
                                  Updated by Shivamgg
                                  I have lost my patience going to file case against shopclues consumer forum I will not any comment on this from today meet u in consumer court. Good bye.
                                  Nov 16, 2018
                                  Updated by Shivamgg
                                  Consumercomplaint.in please do the action against shopclues. So that shopclues do not fraud to any other person in future. And punish him for his irresponsible behave. I received the call from shopclues and his executive said to me that your product will replace within 4-5 days and you will receive the call from courier executive but till now I have not receive any call for product pick up and I am trying to call shopclues from two days he said to me that he can not give any information to him. I have not receive any call from shopclues and shopclues said to me that you are in not reachable.

                                  Nov 16, 2018
                                  Updated by Shivamgg
                                  This is the proof that I have receive only one handset because shopclues is ready for pay me 488 rupees but he did not pay me any amount nor my product replace and do not calling me to to provide the information about this

                                  Nov 16, 2018
                                  Updated by Shivamgg
                                  he said to me that One clues bucks is equal to one rupee
                                  Nov 17, 2018
                                  Updated by Shivamgg
                                  I have received today this message. I am not receive any call from shopclues.

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                                    H
                                    HARINIBANU Rajeshkannan
                                    from Chennai, Tamil Nadu
                                    Oct 31, 2018
                                    Resolved
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                                    Resolved

                                    Address: 600099
                                    Website: SHOPCLUSE

                                    Ordered 2 piece polyester curtine set - 7 ft yellow.
                                    Vide order no.[protected]. Delivery received today 31.10.2018.
                                    At the time of delivery made payment and open the box
                                    Its contain only one piece of curtine, insect of 2 piece of curtine. Ordered and charges collected for 2 pieces and delivered only one piece. Send the balance poiece or take back the curtine and refund my payment.
                                    Dec 4, 2018
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2018
                                    ShopClues.com Customer Care's response
                                    Dear Customer,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the delay that happened in resolving your concern.

                                    We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                    Requesting your patience here.

                                    Best Regards,
                                    Team ShopClues
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                                      A
                                      from Kollam, Kerala
                                      Oct 29, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thiruvananthapuram, Kerala

                                      From,
                                      Anil kumar. K
                                      Thiruvananthapuram.
                                      [protected]@gmail.com
                                      Mob. [protected].
                                      To
                                      Shopclues.

                                      There was an offer of 64 gb sandisc otg pendrive from shopcues for rs. 450. As a result, i accepted the offer and made payment on 11.10.2019. Shopclues accepted the amount and replied that the pendrive will be delivered on or before 19.10.2018 (Order no[protected].). On 17.10.2018 they returned the money by rejecting my order. Once you made an offer and i made payments accepting your offer. Then there arose a contract between shopclues and me. You have a legal obligation to keep the offer or it will become a breach of contract.
                                      It is apparent that you have made an offer only intending to raise a huge amount from the public and rolling them in your business and after a week or later the amount is refunded by apologizing that you are not able to fulfill the order. For example if 50, 000 people from different parts of the world accepted the offer, you would get rs.2, 25, 00, 000 (50, 000x450) in your account. You can utilize this money for one or two weeks and after that you refund the amount to the customers there by you will get huge profit without any loss. Such a type of nasty fraudulence and treachery on the part of shopclues can never be tolerated. You have been getting unlawful gain by cheating the public. You are to give a proper reply in this regard otherwise i will share my bitter experience from shopclues and about your foul play in my facebook page and whatsaap and dissuade my friends from purchasing any product from shopclues and also looking forward further proceedings against the firm.

                                      Sd/-
                                      Anil kumar. K
                                      Thiruvananthapuram.
                                      Date. 18.10.2018.
                                      Dec 2, 2018
                                      Complaint marked as Resolved 
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Oct 29, 2018
                                      Updated by [email protected]
                                      No updation
                                      Verified Support
                                      Nov 01, 2018
                                      ShopClues.com Customer Care's response
                                      Dear Anil,

                                      Greetings from ShopClues.com

                                      We would like to begin by apologizing for the inconvenience this may have caused you.

                                      We've checked the details and found that the order has been canceled as we are unable to fulfill your order at this time.

                                      If you have any further concern or assistance, please email us at [protected]@shopclues.com and we will be happy to assist you.

                                      Best Regards,
                                      Team ShopClues
                                      I got a letter yesterday that says i won 1lack money by ShopClues 9th anniversary Lucky Draw Contest.. is it true or not
                                      ShopClues.com Customer Care's response, Nov 1, 2018
                                      Verified Support
                                      Dear Sevil,

                                      Greetings from ShopClues.com

                                      Our sincere apologies for the trouble you were put through.

                                      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                      Your patience in this unfortunate matter will be highly appreciated.

                                      Best Regards,
                                      Team ShopClues
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                                        अमन सिंह गोयल
                                        from Jabalpur, Madhya Pradesh
                                        Oct 27, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gwalior, Madhya Pradesh, 474006

                                        Pan drive and memory card lagaya 3-5 baar har baar cancelled kar dete hai kah kar ki address show nhi ho raha magar usi add me ek scrue driver kese same address par aa gya mobikeik. Wallet se paisa jama kara lia pahle ye mere paise se saaman vyavasay karke kahtedehai delivered nhi ho sakta 420 dhokha de rahi hai company yesi company kyu licence hai. Meri id screen shots sab saboot h mere pass order id sab aap hame feedbacks provide kare pls sir help me or kitno se lootate hai yese is rupay ka 10_14 day istemaal karke crore kamate hai yesa kisi ke sath na ho dobara sakht action le
                                        Dec 3, 2018
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 01, 2018
                                        ShopClues.com Customer Care's response
                                        Dear Aman,

                                        Greetings from ShopClues.com

                                        Our sincere apologies for the delay that happened in resolving your concern.

                                        We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                        Requesting your patience here.

                                        Best Regards,
                                        Team ShopClues
                                        I have cancel one order.It been 2 weeks. Amount not refunded yet. Sent mail and texts also, no response from customer support side.Expected refund date is already went.
                                        My order id:[protected]
                                        ShopClues.com Customer Care's response, Nov 1, 2018
                                        Verified Support
                                        Dear Deepa,

                                        Greetings from ShopClues.com

                                        We would like to begin by apologizing for the inconvenience this may have caused you.

                                        We've checked the details and found that the refund has already been processed on 11th Oct, 2018 and the Refund Reference Number is 166240b2b3a2847T90b982c8.

                                        As you have mentioned that you have not received the refund, we request you to file a chargeback or raise a dispute with your bank using above mentioned Refund Reference Number (RRN).

                                        If you have any further concern or assistance, please email us at [email protected] and we will be happy to assist you.

                                        Best Regards,
                                        Team ShopClues
                                        My order not showing on your website. And delay the delivery massage received. So I am not interested in this product. Due to delay.
                                        So please cancel my order with out delay. Customer care service is bad. No receive call at any time
                                        ShopClues.com Customer Care's response, Nov 1, 2018
                                        Verified Support
                                        Dear Customer,

                                        Greetings from ShopClues.com

                                        We would like to begin by apologizing for the inconvenience this may have caused you.

                                        Please share your order details to enable us to check and resolve this at the earliest.

                                        Best Regards,
                                        Team ShopClues
                                        I dont wanna buy this product please cancel this...deo cinthol i had ordered u on 28th oct 2018...
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