ShopClues.com Complaints & Reviews

5 months back I purchased 2 kurthis. But I received only one kurthi. When I called their customer care they just washed their hands. ShopClues is a fraud online shopping site. They never take any responsibility. I lost my money.

I ordered a product from shopclues on 5 nov. amd it show that area inaccessible its a prepaid order so i not receive my product or my refund, and when I trying to contact costemer care it say not able to connect evry time

Wrong Item Delivered
comments: super combo multicolor pack of 2 men sport running shoes ka order diya tha . par aap logo kuch aur vej diya hai... aap logo ne to haad kar diya hai. mera paisa full return karo...

I have ordered three combos buying but two peaces missing so I complaint consumer courts

I purchased berry bag 3 items sum of Rs.1082/- after receiving package on dt.[protected] and opened I found only 2 bags inside. Then after I call your customer care toll free number. But not responding. also I have lodged mail and yours shopclues whatsup number.

I have done payment of 197/- for order :[protected] which is showing failed.

Payment has debited but product has not delivered

I got same message to send money but i didn't send
[protected] call
whats up [protected] --Tejpal from Calcutta id .Please investigate

Gopakumar
[protected]

I have came the same call from the shop clues .com that i won an 2nd prize of car swift dzire he said u you need car means you have to wait for 4 days otherwise you need money means today only we will send your money that is 8.60.000 please give me the account number like that he said first i have not believed him then again he sended his ShopClues ID card and his Aadhar Card whether I don't know it is his original or anyone other else then again I sended my Aadhar card, pan card, and my front page of my account passbook then again is sended 8, 60, 000 rupees cheque the bank called HSBC with the name of mine then again I believe that cheque and I have transferred money 5000 to him he asked 8600 for service charges but I said I don't have that much money then again he asked how much you have like that I said I have only 5000 ok transfer that rest of that I will help you like that he said after money credited you return back my money like that is said and he said that within 40 minutes the amount will transfer to your account I have waited for 1 hour and again I called him he said that server is busy like that then again I called him you said that wait I will CALL TO manager and I will ask like that he said I said don't want put conference CALL ONly he put a conference CALL TO the person he said that you have to pay 12600 GST amount like that I said I don't have that much money I can I just up to 3000 like that I said again he said that are just another 500 like that I have transferred again 3500 to him after that Bank closing time got over again I called him at 9 o'clock that phone has got switch off second I morning called him so mANY TIMEs but he is not picking the call after that day afternoon he pick the call and said I was not there in the office yesterday my work is night duty to day I have came now only like that he said after that I don't want any LOAN please return back money like that I said but now is not picking the call but his mobile still is in ringing but not picking calls his mobile number is [protected] and another number is [protected] and i have transferred the account number [protected] and IFSC code is SBIN00012353 name asit saha please find that fraud ### and refund me

Hi Sir/Madam

This is Kavitha.
I received a call and msg regarding lucky draw winner form Shopclues on 15- December -2020 stating I'm the winner for 14lk worth of car . And gave me two opinions either to opt for car or cash.
I agreed for cash. They said me to pay 6500 as registration fee . After paying it they said I had to pay 18500 as GST charges . I checked with them and they said it's refundable so I agreed to pay.
Later they were like you have to pay processing fees of 29600 . I disagreed with them and asked for refunding my money back.. Firstly they didn't agree to refund me late asked to pay 7000 as cancellation fee
. I didn't agree for it though.

Later I raised this concern in an online complaint forums .. one of the shop clues employee said me to share the details of money transferred. Later he said me he would refund my money back. And asked me to pay 4250 as cancellation charges later a another time 4250 as charges to get back (6500+18500+4250) . Which I did .. later some RBI voucher charge for 4650. Which I did too.. now again They are asking me to pay 7063 as No objections certificate charge .. which I'm really not affordable to pay each time they tell me it last charge last charge .and almost (6500+18500+4250+4250+4650) which sums up to 38150 .

I'm really not happy with it . I have almost paid my hard earned money savings amount and even borrowed money from friends to paid allmost all which where asked . And I'm not ready to pay 7000 for no objection certificate . I have lost all my money now ur employees are not ready to refund until I pay 7000 which I'm really not affordable.
I kindly request you to ask you employees to respect customer money and their feelings .. just because I shopped with you company and made to make a very huge loss ..
I kindly request you to take action on this and get my money refunded ASAP .If required I can even Share the recorded calls and they contact and even the screen shot of the money transferred to their account.
Really it not fair what they did it to me made to pay so much of charges Just because I attended there calls ..now I'm left no money because of your company ..

I'm not ready to pay even a single Rupee

I tried so much and finally wanted to take it to your notice .. I'm ready to talk to your CEO as well.
Please provide me the contact else forward this mail to him.
I hope you understand situation.

Just got this message:

"Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {12, 80000}) in lucky draw from our {Shopclues }
online shopping .Registration charge
{6500rs}. WhatsApp no-{Call us:-[protected]}
applied for more enquiry our helpline
[protected]”

And a call, from the fraudster trying to sell me a car on payment of 6, 500 😂

Advice to any1 reading this: never send money for any reason whatsoever on the basis of text messages, emails phone calls, etc.

This is most likely by shopclues employees and or courier delivery service employees.

I have been getting calls from this Telephone No. [protected] for the Lucky Draw against Shopclues and it's shocking as never Trust any other shopping E-commerce Websites then Amazon and Myntra and ordered 1st time from Shopclues of worth 4k and getting constant calls for Lucky Draw. Today received an Letter Head from ShopClues via India Post and saying Lucky Draw to win Swift Desire and asking Regd Amount & Govt. Tax to pay to win Swift Desire. Tried contacting Shopclues but there is no customer support available to contact and also there is different sub section to raise a ticket for Lucky Draw Fraud. This is Insane which means regularly happening so, we should file FIR against this website like Shop18

[protected] my product not delivered to me i got a masege the product was delivered i want to complaint product is not delivered to me please solve the problem

Detucted rupees 1598/- for two products 799/- each through prepaid from my Account But sent only one fake product of rupees 799/-
But made delivered for both product on there shopping site.
And now they're not accepting my return request.
Even after informing them

I Had ordered on ShopClues for Phonoarena key finder key chain vide order no[protected]. It was delivered on 02.11.2018 by Phonoarena B 3/262 Pschim vihar Delhi and the packet delivered contained Tattoo sleeves instead of key chain.

Clear Cheating.

Shameful.

Ye winer price fake he. Sirf logoko lutne ka kaam karti he ye kampan.
Ye company fraud company he...
Is company ke upr bharosa karoge to aap ko khudkhushi karne padegi isliye is fraud company ke uper bharosa mat rakho

I have received sms Dear sir CongratulationYou are product order SHOPCLUES online company at SHOPCLUES shopping the results are out in SHOPCLUES your name to open the lucky draw you-win-first-prize tata car rs=1260080 this is valid for 05/11/2018. information company helpline no. [protected], [protected].<
kindly check at ur end.true or fake.

I have saving account in state bank of India
Today someone is withdraw money and order in shopclue.
I am sending you order id so please cancel it and revere in my account.
[protected]
[protected]
[protected]
[protected]
5) PS[protected]

I got a letter yesterday that says i won 1lack money by ShopClues 9th anniversary Lucky Draw Contest.. is it true or not

I have cancel one order.It been 2 weeks. Amount not refunded yet. Sent mail and texts also, no response from customer support side.Expected refund date is already went.
My order id:[protected]

My order not showing on your website. And delay the delivery massage received. So I am not interested in this product. Due to delay.
So please cancel my order with out delay. Customer care service is bad. No receive call at any time

I dont wanna buy this product please cancel this...deo cinthol i had ordered u on 28th oct 2018...

I have received a call which was totally fraud call from customer care of shopclues so plz sir don't send lime that tyoe of geeedy message

Sir i have given one order than the time of delivery the wish master did not deliver me the product.

Dear sir,
Sir plz my courier today delivery

Hello, I will be personally delivering your shipment [protected] today. You can reach me on [protected] - VIPIN KUMAR/Blue Dart

I complained before two days. I didnt recive any answer from you guyz. Please help me to get my money back

I had placed refund request for ledies shoe & refund almost received but full amount not credited in my account. Total amount paid 607/- rupees but refund amount is 507/- rupees only... And the call on the customer service number is not connected to the executive nor is responding to my emails.

ID nos.[protected] and[protected] the above articles orders for the past 15 days ago. So far I have not received. Why this delay. Be prompt like Amazon snapdeals...i[censored] have not received before 28th or so no other go to take further action.