ShopClues.com Complaints & Reviews

I have purchased two clothing products but due to late delivery i have cancelled the products immediately. But he money already deducted from icici bank account which is not refunded yet. My order number are[protected] and[protected]. Also it showed cash on delivery while they cutoff the amount from bank. Which is not right. So i want my money to be refunded in bank account.

Order delivery order no[protected]was supposed to reach on or before 16 october. The product was reached on 22 october through a rude and bad mannerd delivery boy on odd hr. At 6.30 pm. Since i was out of home i requested him to reach in the next day morning and refused. He said i will deposit this delivery to warehouse. He replied in a slang language, not appreciated.

Few days back i purchased one product from shopclues, since then i am getting few calls & saying they are calling from shopclues headoffice, tata nagar, jamshedpur start asking about my bank details, they have each & every information about my personal details like house address etc. I have a doubt they might have my bank details as well.
I reported the same to shopclues, they said their team is already working on it but it's almost month now no conclusion.

Last week, i again purchased something from shopclues & yesterday i again received the same call.

Could someone please suggest me what should i do now, because that person clearly stating that they received this data from shopclues.

I ordered one product that was damaged and dirty, i received it on 15th and i asked for return on 17th but they are saying we cant receive the return request as its already 2 days passed what the hell, i have sent them email 50 times no customer-care executive doesn't even bother to reply even, they have one number for customer-care the whole day its coming busy cant even talk to them they have chatbot but you cant chat with their executive wha kind of company it is i doubt if anyone from india visits and dare to buy here something the worst service i have ever seen... This company should be blacklisted the worst service for customers no pone even replies you

I have bought a wardrobe from shop clues and i received in some days. The quality was such bad and i asked for refund in customer care. They said okay first you resend the wardrobe to us and once we receive the wardrobe we will give you money back. One delivery boy came and took the wardrobe and i am not receiving my money back. The customer care is not picking my call now. I don t know what to do to get my money back.

Hi shopclues team
I have ordered been bag a month back and i have paid online payment but still i have not received to me and when i was calling shopclues customer care representative saying it's delivered at my place why such a worog information giving us and past 2 week back i am trying shopclues customer service they're not reachable why you people cheating us taking after money from us it's really govt. Should be baan this shopclues online site

I ordered titans watch on dt; 8th oct. Order delivery is confirmed on dt;16th oct. But i didnt received the product till date order no is[protected]. I tried to call customer care no. But i didnt get proper response, just mentioned that shipment delayed and said that delivery will be done within 48 hrs but today is going on 72 hrs.
So kindly check n make sure that further should not be done because i had made payment online the same date.

Dear sir/madam

I am nitin mourya and i have given the order of headphones wire[protected] is the order number but i have not received my order from your side and fake comments is updated to your sites. Dear team management please check it and delivered my order. Not received any call from your side your courier partner was not call me and i didn't want to my delay orders please immediately resolution to my complaint and requested.

Thanks

Best regards
Nitin mourya

I ordered a shoe from shopclues i didn't get invoice order i'd is[protected] i need a invoice of that i need it for my account please provide me invoice please kindly send me invoice on this email id i needed that invoice which has been delivered to me the shoes of kraasa please send me as soon as possible.. I ordered a shoe from shopclues i didn't get invoice order i'd is[protected] i need a invoice of that i need it for my account please provide me invoice please kindly send me invoice on this email id i needed that invoice which has been delivered to me the shoes of kraasa please send me as soon as possible. I ordered a shoe from shopclues i didn't get invoice order i'd is[protected] i need a invoice of that i need it for my account please provide me invoice please kindly send me invoice on this email id i needed that invoice which has been delivered to me the shoes of kraasa please send me as soon as possible
Thanks
Jeetu tilwani

I am very panic to about shop clues service and support. I was already raise many complaints regarding return for return which order no is[protected],[protected] but till date not respond that what is status of that.in future i will not purchase any product. Til date don't know status of these complaints.
Please let me know what i do for this money also lost and product very worst no use.

Dear sir,
I am very panic to about your service and support. I was already raise many complaints regarding return for return which order no is[protected],[protected] but till date not respond that what is status of that.in future i will not purchase any product if your service is not good no support from customer care and no any type of no where i can talk my status related to complaint

Dear shop clues team..
I got a call from ([protected]) name is bhavya dayal. On 8th september morning at around 8.00 am and they asked about ordered product details and said my exact details also explained this about your order as win the maruti new d-zire car / 6.80.000/-
For claim this prize you need to fill registration fee of 8500/- they given account number of mr. Bhavya dayal, sbi a/c no. [protected] ifsc code, sbin0010494.
After fulfilling of this registration i got one message from hp-assbin like unable to process rs : 680000:00 unsuccessful rs 680000 tds charge rs 19200 please pay. Thank refundable your amount, and they said needs to fill 19.200/- of tax amount in the same day on the account number of ramachandra kushaba kadam sbi a/c no [protected] ifsc code sbin 0001975 after a several discussion i made payment of this amount again i got same message from hp-assbin ; like please made 25.600 of media charge again spoking with mr. Bhavya dayal they toldits final settlement and with in 26 minutes you will get amount in your account then your name announced in aaj thk t v progaram. How ever finally with taking a time i filled that amount also in same ramachandra kushaba kadam sbi a/c no [protected] ifsc code sbin 0001975 but afterwords got meassge from hp - xstac still asking more gst charge 96.500. But i am common man and cant able to fill much more. Till i am filled 50.500/- behind on this. Any one can help me out please. I have a records of online amount transaction. Messages whats up chats and voice recordings of each conversation. Please made help to refund the amount

Hi,

This is jayanthi pawar here. I had placed an order for 5 double sheet ac blankets (Product - sns blue double bed polar fleece ac blanket). Order number[protected] through shopclues in the month of september 2018.

I got a message from shopclues that - the cash on delivery for shopclues order[protected] for sns blue double bed polar fleece ac blanket is confirmed. Your order will be delivered by wed 26 sep. Amount payable at the time of delivery is rs 1004.00.

I got the order delivered on sep 26th 2018 by paying the whole amount of rs 1004.00 but unfortunately, there was only 1 blanket in the parcel, wherein i had ordered and paid for 5 blankets.

I have been in touch with the person responsible for this and he has been promising me to send 4 more blankets at the earliest. I have the call conversations recorded. Till date i haven't received the remaining 4 blankets.

Could you kindly help me with the refund of the whole amount

Regards,
Jayanthi pawar
[protected]

I have purchased a headphone from the shopclues app but the product is not up to the mark. It seemes to be used, not as shown in the image and quality is not good. So i filed a return against the same but it has been rejected. I have tried to contact them but neither they have describe any reason for rejection nor they are answering to my queries.
Return id _ 6662367. Looking forward for a solution.

I will order 13/10/2018 a power bank through shopclues online shopping & my order no is[protected], payment mode is cash on delivery & product deliverd me at 16/10/2018 at evening 6:00 pm & i check the product, product is threerd class quality & backup is too much low, this company not give right product & fraud the customers i will very disappointed with this part.
Regards
Ajay ([protected])

I have used shopclues apps last some year before i have case on delivery but some day before i can't have used case on delivery in my account what is the problem of my shopclues account.
My shopclues account is [protected]@gmail.com
My contact number is [protected]
My delivery address is :- singjamei leishangthem leikai imphal west manipur 795008

I have shopping in your website last 1/2 year before someone day in my account can't be cash on delivery why?
Today also i have delivery your product in case on but before last 4/5day in my account can't be cash on delivery.
So, i requested to kindly provided case on delivery in my account
Thanks
My shopclues is :- [protected]@gmail.com
Contact number is :- [protected]
My address is :- singjamei leishangthem leikai imphal west manipur, 795008

Today October 16 again, I got a call from same type scam people.

They send message first and called me talking in Kanada, but in truecaller saying from Bihar.
He literally talking in Kanada and asking you got message, I told half English half Kanada saying I get too many scam calls that's why I won't answer or call back or not even think of saying yes to move further. Caller reliazed that I am not gonna pay single rupee..

(Welcome)
To
(Congratulation) you winners is Shopclues company DATA Tv show (HOME SHOPPING) you win prize in- first prize (Tata Safari) and amount Prize is Rs-12, 80, 000 registration service of charges-Rs 8, 500 only for - detail for contact me, [protected] Shopclues md
[protected] helpline

October 10, I got call saying I have to pay 7500 rupees.Which I denied and I told i don't have money.

This guy really funny, he barely speak English. Not even the basic greeting also don't know, he gave to his manager I thought he will speak little bit Good, here also same but litter better he can community like true translating of regional Hindi words to convey information to me.
Dear sir/ Madam congratulation you are the winner of Shopclues company online home shopping you Win -1st prize (Tata safari) and which cost is Rs.12, 60000/- registration service charge Rs.7, 500/- to inform by company this is validity for today till 10/10/2018 details contact no.[protected]

Respected, sir/mam
I want to say that my mom buy a two sarees from shopclues.com but in those sarees have a problem. Problem is that there have a defective piece and colour was changed. We called the customers care no. They say that we will not do any thing and say that you searxh from google.
Plz help us on 12th of october 2018 we can collect a parcel and deliwvery boy was say that after two in your phone the option was came but no one option will come in our phone. Plz help us.

Order id :[protected]Lenovo vibe k5 note)
Order date : 04 oct 2018
Delivery date : 10 oct 2018
Return request date : 10 oct 2018

According to shopclues it was a new ohone with 1 year warranty, but when i opened the delivered parcel, the packet of phone was too old and there was no any sealing. Inside data cable was not wrapped. All accesorios were misarranged. Phone was unable to power on. Then i plugged the phone in charging but it was not charging and screen remained blank. It was a dead set. I reqested a return request the same day but the didn't respond for 2 days. Then i talked with them and they said me to visit lenovo service center.in service center the phone was found out of warranty. Shopclues has badly cheated me and my issue is still unresolved