ShopClues.com Complaints & Reviews

I had ordered 3 products from shopclues. A pair of adidas slippers, nike track pants size l and a leather belt 29k. All the 3 products are of extremely inferior quality and defective. As soon as i wore the slippers its rubber broke. The nike track pants are not as per the large size fitting as marked. It is of very smaller size. The belt is also of very very low quality. They are robbing people.
I had requested for refund of slippers...

I m vivek kumar, cell number [protected] i order one casual and bluetooth wireless speaker, i received defective product and i initiated return after that everyday i received msg /mail regarding pickup note a d day end i received msg failure to return but busy came to pick up the item. I tried to call many time to shop clues customer care but call not happening.
I tell me truth are you going refund my money or not....

Hello shop clues,

I have been trying to raise a ticket, email and customer support but your application is giving me an error message since 10th september. I also tried your customer care no. But its always long wait on the ivr and your executive keep transferring the call very frustrating
Your product is defective and i need an refund
If no response found in next 24 hours i will share it to the social websites...

I have got call from shoppclues and they tld you have won car you can take the car or will give u cash and they have taken 5000/rs from me but no response
Number from which i got a call is [protected]

I dont knw its a fake or true kindly update me
I have never received call from any online shopping website it now
I am regular customer of amazon and filpkart...

In respect of the above order, i have received a wrong battery. The battery ordered by me and stated in the invoice is : original samsung eb535151vu 1500mah battery for s advance 19070 but the battery supplied is : eb425161lu. I have been calling up the supplier at [protected] but there is no response. If i do not receive response from you immediately, i will treat it as a case of fraud and lodge complaint with the police....

Defective peace or a defective product i am order a samsung power bank of 30000mah and it delivered a philips power bank of a defective peace of less mah battery it gives a defective product and services are so poor and it is a delivered a power bank of one mobile charge capacity of power bank and also gives a loose product of cable and the bluetooth also are defective...

Hi,

We ordered dr. Morephen machine with bg-03 monitor with 25 strips. Out docket no awb no - cod[protected] against order no #[protected]. It was cod order. We received the machine but we didi not received the 25 strips. Infact we did not received a single strip. It is very disappointed that in s seild pack box items are missing. We r not happy with this. Kindly arrange to send the strips as mentioned in the invoice....

Date of incident : 18/09/2018
Order id :[protected]

I got the delivery of the product on 26th august 2018 which i've ordered on 22th august. Within a month, suddenly adapter stopped working. No external damage issue. Product gives the seller warranty.
Desirable solution : repair or replace

I hope action will be taken urgently from your side, to the seller & i will get the replaced or repaired product....

Product was damaged. Product was collected 10 days back but still no refund. called shopclues customer care[protected]. Saying it is closed. Then I called on this number [protected] which i search on google..the person refused to talk and was saying rubbish things.in this way you treat customers??where shall we contact Shopclues. What the reason behind delay????? Refund kyun nahi hua .we have waited for 10 days.please look into the matter....

This is to inform you that there are a fraudulant group is there for looting money they created a name called

fake message sender id : "im - chopcl"

fake call mobile no : [protected]

i got a call today morning followed by a message stating that glad to inform that got a first prize which is tata safari car and for which u need to give a delivery charges rs.8500 + gst. I told them i ll give a call...

Sir,
I would like to inform you that, i have called from [protected]. I have won a prize tata safari or cash 12, 80, 000/-. My gift cupon no. 403000.
In view of this above, i cmmunicate ur register whtsup no.[protected] in the shopcluse wining section dept. And also he rplyed i have won a tata safari car under this cupon code:403000 but he didnot any kind of cooperation with me.
Now, i cnt any kind of decession about...

Refer above cited order no, the same was given on 7th September, 2018. The order contain delivery of one number of Leather Men Belt. This was supposed to be delivered with in week time, but till today the said order has not been delivered to it's destination which is at Rajkot - Gujarat.

For this we tried to contract your Customer care number, but sorry to say that no body has answered our call.

Now we are trying...

As per order id[protected] of shopclues.com. I recd mobile on 8th aug, 2018 at around 3.56 pm. I checked product at night that i found instead of nokia 5800 /good condition/certified pre-owned i recd china mobile in damaged condition (Water in it) same as it is i courier to seller address by shree anjani courier to sumit sharma, pearl overseas, matiala rd, uttam nagar, new delhi-110059 vide docket no. [protected] dt. 09/08/2018 but courier...

Shopclues team (Mr. Pankaj) ask me to get my products on TP (Transparant Price) with condition to take paid Add services. But the person leaves job with my work pending. I complain for same to merchant support and raise ticket for it. Another staff person communicate with me and demanding same (To take Paid Add Services to complete my TP). I raise Ticket but get false reply each and every times and at last they told that we are not going...

I have ordered a weight machine that machine is not working well. And if i check weight after 10 min then weight difference is coming 2 kg. Every time its showing like this only. Order number is 15602007.

I have ordered on 05 sep.
Order id :[protected]
Received after 3/4 days.
Now i got to know that this product is not working well. I can not trust this product because this product use to show difference...

I ordered for 2 qty of tukzer gold plated micro usb to usb cables and also itel it1407 battery. However, to my disappointment, i found only one unit / qty of tukzer gold plated micro usb to usb cable only. Then, i emailed to them requesting the co. Shopclues.com to deliver the itel it1407 battery and the 2nd piece of tukzer gold plated micro usb to usb cable or refund the balance amount of rs. 700/- or so to my bank a/c. I have not received...

I got a call saying i won a car of 12 lakh by shopping in shopclues and won by lucky draw coupon by my number. I also got a text message on my number of the details. Being a law student myself i could sense out of this online fraud. I want the fraud to be punished by law as soon as possible. They asked me to deposit transportation fees and gst charges in their bank details and assured to wait after the transaction being completed for the...

I want my money back.

I send money through bank transfer from ubi bank to sbi bank of the sum of 8, 600/- indian rupees.

http://shopcluesluckydrawwinner.in/index.php
On 6th september 2018, i got an an sms from shopeclues.com, that i have won the lucky draw first prize of tata safari. And they wants to login and check. So i check site they says "http://shopcluesluckydrawwinner.in/index.php" and knows this...

I want my amount of wrong product delivered to me by cash as i have ordered by cash on delivery and cant trust on your service now so kindly refund me my amount as some one called me today from shopclues and asking me about me account details and than suddenly he cutted my call in between. I told that guy about sending me the product actual that i have ordered instead of it he is asking me about my account details. Take action for this matter...

I'm so angry because of this website I had ordered a product on August and still i didn't recieved it ShopClues given a message that 'we are unable to contact you', what the hell is this, they didn't even called to my mobile.try to make costumer satisfaction as your first goal.I just can't use bad words because of my self ethics if you can't run just shut it and sit in home....