[Resolved]  ShopClues.com — missing product while delivery but paid full amount.

Address:Kamrup Metropolitan, Assam, 781016

Dear sir
It is to inform you that i had ordered for two pair of men's shoes from shopclues order no #[protected], of the two products i have recieved only one product and the other product was missing (Ramzy mens brown formal lace up shoes one pair rs 499). The product that was in the packaging was only the ramzy mens black laceup outdoor shoe rs 420. I paid the whole amount of rs 994 and opened the package in front of the delivery boy and found one pair missing. I tried calling the phone no that was in the return to section and found out that the no is not working. (Address in return to section: sr international 24/14 sanjay place agra, up - 282002
Phone no - [protected])
Gstin no of the order: 09ajtpg6090l1zg
Delivery dated: 12/09/2017 time: 12:34:43 am
Service tax no: aaecc3074bsd003

So i request you to kindly look into the matter and solve this situation.

Thanks and regards
Arijit dey
Gmch h#10a, birubari kalimandir n durga store is a landmark baba mohan singh path, sub bye lane name netaji path, guwahati as 781016 india
Ph: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Sep 18, 2017
kashinathgavit's response
Good one G7 mobile phone hang proablm
Sep 24, 2017
Updated by Arijit1609
Hello sir,
I ordered for a combo of 3 vrgin slim fit stretchable jeans. I received the package today, opened it and found only two were there in the package.
My order id is #[protected].
I am very disappointed with shopclues as this is the second time this happened. On my previous order #[protected]I. E two days back) i paid for two shoes but i received only one during delivery.

Regards
Arijit dey
Gmch house no 10 (A), birubari kalimandir n durga store is a landmark
Baba mohan singh path, sub bye lane name netaji path
Guwahati as-781016 ph - [protected]

Sender:
Ea sales, d 6, ground floor, kamla nagar, delhi 110007
Back side, near gopal sweets corner,
Delhi, ncr - 110007
Phone: [protected]
Complaint comments 

Comments

Dear sir

mane shopclus se iphone 5s puechase kiya h iska battery ekdam bekar
and iska usb charger ekdm local h m isko retuen krna chatha hu
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Anil, kripya apna order ID hamare saath share kijiye.
Today i recived my order nd thst is different from which i ordered so m not satisfied from this. I want to chnage nd i want my actual order . Give needfull solution.
[protected]
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
We have shipped your replacement yesterday and you will receive it soon.
Name kashinath Gavit
Adr Bhagwati complex saputara rood vani tal dindori dest nashik 422215
Mobile No [protected]
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Kashinath, our team will reach out to you within 24 hours to resolve issues regarding your phone.
Hey Arijit, we have taken note of your complaint and you can expect a resolution from our end within 24 hours.
Hey Arijit, our team will reach out to you within 24 hours with a resolution.

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