ShopClues.com — regarding my order id[protected],

Sir, i have ordered a fosill watch rs-5365 bt i receved a differnd watch, than i apply for retun bt next day the return request is rejected, i was continuesly try to contect shopclues care bt they are not responding nd not answering my calls, after too much stragal i contect to shopclues bt he said we not accept youe retune requst becuse the item is delivered to u are there is no any issu with the prouduct,
Sir its clear means shopclues doing fraud with me, so plz help me otherwise i will file a case in consumer court aginst shopcloues.